I was leary of taking my jeep in for transmission work because of the reviews I had read. Something told me to give the place a call. Im so happy I did! Come to find out, Mark had recently bought the shop. His custom service was excellent. Not only did he listen to what I said, he kept in touch with me as the work was done. I picked it up today and it is like driving a brand new jeep. I highly recommend Best Transmission for your car repairs. The prices were far better than ANY of the other shops I called.

My alternator died on my 09 Kia Sportage...it has less than 89,000 miles so for a dated to here and there ride, I just needed it fixed! After calling around for prices (now, I was ready to scrap it) and then a referral from a friend for Best Transmission & Auto Repair....thank you, Mark! Best customer service, honest, reasonable prices and friendly staff! Thank you so very much! :)

They were really nice and professional good quality they took care of my mothers car I will Definitely do buissness with again thanks mark.

Great customer service! And fixed my transmission leak in a timely manner! Highly recommend!

Dan is incredible, super knowledgeable crew that are willing to help with any issues. I won’t ever be to another transmission shop! There’s a reason their name is “Best transmission”.

Truthfully Honest!! Helped out n a great deal! Highly recommend this transmission dealer!!

Check engine was on, Car was running ok had the guy check code . said gas cap was bad, He reset code and been fine every since. Thanks Great Job!!!

Great service and great staff.

These guys are the biggest scam artists on earth! STAY AWAY FROM HERE!

Nice people excellent work reasonable prices

Good job

Had to put a check beside all of the above! The man whom i spoke with would not let me get a word in! I know what is and isn’t wrong with my car and i guess he assumed i didn’t know what i was talking about because i’m a girl. Tried to charge me thousands for a $200 job. Will not come here again.

Thought I would give them a chance but while I was there i overheard someone complaining about how many times they had to bring their car back. I waited for about 20 min before I realized no one was going to help me. You might be better off trying a bigger company for serious repairs.

Rude unprofessional. The man on the phone dose not let let you get in any questions. Ordered the wrong transmission. Had to pay for his mistakes Gave me a quote of 1400. Payed 2400. Stay away from that place .Stay away. From this place

This place is a joke they replaced the output speed sensor on my wifes Acura then told us it was fixed, the issue it had when we took it in was it would flare the upshifts until it would stop shifting all together or drop in and out of gear. Needless to say the output speed sensor did not fix the issue about 4-5 Miles from their shop it stopped shifting again. I called to try to get my money back, this guy is insane he will just talk and talk not allowing you the ability to explain the issue and what you want to do about it......... I will never use his services again Im unable to function because the frustration this man has caused me.

Solved problem that dealer and others could not fix. Knowledgeable and fast. They seem dedicated to make sure it is right. Price was less than estimate from dealer

My girlfriend bought a used car that had a transmission installed at this shop 2 years ago. The transmission started heavily leaking fluid from the input seal and left us stranded on vacation. We noticed that there was a 3 year warranty on their work so we gave them a call since we were still in this warranty period. A grumpy rude man answered the phone. He denied that Best Transmission ever did work on the car. He stressed her out so much it made her cry when she was already devastated that the car broke down. Im surprised this place is still in business. They dont fix the problem and have terrible customer service.

Worst customer service I’ve ever dealt with.. paid 1800$ for my trans to be rebuilt.. since then it’s been back 4 times with three different torque converters, I dropped it off 2-1/2 weeks ago for the 4th time and they’ve had it since and was told today they still don’t know what’s wrong with it, wish I would of read the reviews before I chose this god awful place. With Jesus fish on the sign you think they would have some type of values .. will never do business here again.. and more then likely I’m gonna have to sue to get my money back and take somewhere else

Run away from this place, horrible service. I got my transmission rebuilt on my Nissan and it never drove the same again. Under the hood parts were missing and not securely fastened. Pay the extra money and go to a legit shop.

Steer Clear!!!!! I just took my car in due to some shifting issues and was told the transmission was shot. and the Torque converter was broke. Quoted me $1600 to fix it. Took it to another shop and they replaced a $20 sensor and it has been fine ever since.

This was called AAA Transmisson but still the same place the Best Transmission website says since 1994. Do not let these guys work on your car! they rebuilt my 2005 mustang rear end and 11 months later after the 3 month warranty ran out I have to have it rebuilt again! I payed top dollar for poor workmanship!

The owner is really nice great work

My boyfriend and I were traveling back to IL when his transmission went out (11 Chevy Cruze). We found AAA on Yelp and decided to give it a shot. Everyone seemed friendly and willing to help. Unfortunately, because of the holidays, they were extremely backed up so we had to rent a car and were told to come back in 4 days to pick it up. Also mind you, this shop is not open on weekends.Here begins the MAJOR issues:The car was not done in 4 days as we were originally told, in fact, its been 3 wks and he STILL doesnt have his car back! After 8 days he was told the car was done but had to pick it up from the dealership because they didnt have time to go get it before closing at 5pm. When he got there to pick up the fixed car it ran for 20 min and the new transmission went out again. He had to drive back to Chicago with his cousin and leave the car in OH for AAA to go get the next day and try to rebuild a transmission for a second time. After building out the transmission again, the company told us they were getting error codes and couldnt figure out what the codes meant-more delays. After two days of getting this response, they finally said they put the wrong type of cylinders in and had to order new ones. Once those were delivered the transmission was built, however once they test drove the car at higher speeds (50mph) the transmission would neutral out.As of 1/20/2015 there has been no communication from the company and we are STILL waiting to hear what the status is. For $2,500 and the amount of time this has taken, I thought this company would work to rectify this issue and make our car a top priority--not the case.Im hoping by writing this review, AAA Transmission will see how dissatisfied their customer is and will step up to the plate. At this point, I would not recommend this company to a friend or acquaintance.

Not Good!I dropped my car off on 4/01/2015 to have specific work done. Contacted AAA many times for status and estimate prices with only excuses! Picked up car on 4/142015 with no work done.Not a great service by no means!!!!

Do not go here!! I repeat do not go here!! They not only do poor work they will use your vehicle as their personal vehicle. I left mywifes van here for a few days for them to fix another one of their many problems and they drove it for over 800 miles.

Went for broken windshield wipers said they fixed and broke again. Also went for an engine light never fixed.

Tried to charge me almost $100 to get my car towed there.

Rude and unprofessional!

Caring, responsible and respectful.

I called and they got me in within minutes! A-1 customer service. Great price. The shop was very clean. Staff friendly and told me exactly what I was paying for. Encouraged me to shop around. Very fair and friendly. I’ll be back!! My car Sexy Red thanks you.