I have been to Sylvania Auto Restyling & Glass twice this year and both times they have been awesome! They took excellent care of my car and are very pleasant to work with. This last visit, a metal piece detached from the net which enabled the sunroof from closing; Sylvania Auto got me in the very same day and repaired it right on the spot while I waited and got me back on the road in no time at all.

They scratched my truck and used parts that do not look original. The worst customer service ever! I had them replace the front glass on my 2012 Tacoma. I was after a factory look windshield replacement. They ended up using an aftermarket molding on the glass that sticks out from the windshield on the sides without ever showing me the difference or asking me if it was an acceptable replacement from the original. The new replacement Toyota molding was available for purchase from the dealer, but the odd looking molding was used on my truck without regard. The installer also scratched my truck. I discussed these matters with Mike (owners son) and Les (owner). Neither one of them made one smidge of effort to make it right. They just ignored me and did not answer my phone calls. I ended up taking them to Toledo Municipal Court. Their Ohio business name is SARS, Inc. (Sylvania Auto Re Styling). The picture attached shows the scratch in my truck along the top passenger side of the windshield. The 6 ruler is there to show length of the scratch. I have updated this review since posting it, because the repair settlement was received months after the dispute. Now that it is over -my honest review describing my first encounter with the business will stay parked here.

Very helpful folks! Fixed my windshield for less than every other quote I obtained and got me in the same day I called. Top notch shop!

Very professional. Excellent job upgrading my interior to leather. Pleasant experience with all staff. Definitely returning for all my future needs.

I was a little early for my appointment, but they took my vehicle right in and had it repaired and back to me shortly after my appointment time. Great staff both in the office and the shop. Thank you

I called because I thought I needed a new seal for my drivers side window.. Mike told me to come by so he could look at it. He came out and discovered that the seal did not need to be replaced. He then pushed the seal back in at no charge!! There are still good people in the world ! Thanks for being so honest!!!!

Happy with their service and how fast they got my truck in for repair. my moon roof was broke and stuck open with rain in the forecast. They offered for me to park my truck inside. fixed it for a fraction of the cost of a Ford dealership

Needed to replace the rear glass on my Ford Escape. The repair was delayed due to an ordering errorThe problem was explained and the new glass was ordered. Once the repair was completed you would never know that they did a replacement. The cargo area of my car wash clean and there was not sign that anything disassembled. They did an excellent job of completing the install and I couldnt be any happier.

Great people here. Transparent and communicate clearly. Friendly folks, fairly priced and provide quality work.Just had my Outbacks window leak issue fixed here. Highly recommend!

Installed a new sunroof on my 2005 Saturn. Did a great job. Very happy. Good place for repair or replace.

Very happy with work and service, will recomend too others

Best place ever for any of your vehicle needs.

It seems like a nice business but they were unable to help me with my sunroof. I have a 2015 Mercedes GLA and I was told they couldnt do anything for me. Maybe they do not work on foreign vehicles.

Sylvania Auto Restyling was fast professional when fixing my sunroof. You have a hard time finding a company with great service. Highly recommended and I will definitely use them again.

Excellent, they thought I would have to leave it, but they fixed my sunroof in less than an hour. And gave my options on what it would take to fix the problem. They were awesome!!!

Customer service was good at getting me in without any hassle which is what I look for when calling into a business. The quality of the work was good as well as Ive had no issues. Im wife used them first and she liked them so I gave them a try and I had no problems either. They can do the work at their shop or come out to you. They do good work.

I was very pleased with work performed on vehicle. Will definitely go back if ever needed!!

Needed a windshield on our family vehicle replaced and I called around to a few places and Sylvania Auto Restyling & Glass was cheapest of them by almost $100 or more. They also have great customer service and were friendly when I called for a quote, when I called to set up the appointment and when I came for the service. I was quoted it would take 2-2 1/2 hours and it took less than 2! I would recommend 10/10. Very happy with everything.

These people are the best! Les, Kate and Gary all go the extra mile to help.

Definitely professionals! Highly recommend I will roll back if I ever need them

This process was coordinated through SunRoof Express so I cannot speak to how they dealt with setting this process up initially however I can speak to dealing with the office staff during the pickup process. I felt I was treated like a nuisance instead of a valued customer. This was the last day before a holiday and they were closing early however I arrived shortly before my scheduled pickup time in attempts to keep them from having to work over and they did not seem to be very organized to help me get on my way on time.In addition, the roof glass is not setting in the same position as it was originally so parts of it stick up higher then before. There were dirt smudges left on headliner and there was some damage on some of my trim molding.

Employees are great they do excellent work great price

Great customer service, Mike and Sherri have been great to deal with. They called to tell me the initial replacement windshield wasnt up to their standards and ordered a new one. Also worked with me on some other concerns, took ownership of it and went above and beyond to make me happy. Im glad that I used them.

Great service!!! Great people!!!! Will come back again. And tell everyone I know about this place!!!!!

Refinished my headliner in 24 hours and did a beautiful job!

Fast and friendly. Thank you

Sylvania Auto Restyling & Glass was incredibly responsive, attentive, and timely when I had one of my car windows smashed. I appreciated all the help and making the process easy and painless during a time that can be so frustrating. Thank you to Les, Mike, and the rest of the gang there for the best care!

Had my windshield and sunroof replaced after they cracked and shattered, respectively. They did a flawless job with great customer service! I had duct taped a waterproof bag over the sunroof and they were kind enough to remove the tape residue after too. Really appreciated their timeliness and hard work- will recommend them in the future!

Went here to get my windshield fixed and they did a great job, Kate was great very helpful and attentive on the phone and even helped me out with scheduling to fix the stone chips in my windshield as well. It was very nice to meet Kate and the gentleman who fixed my windshield, I would recommend Sylvania Auto Restyling for their service!!!

These guys are fantastic! I hit a deer and needed a windshield first I called safe lite they came out and said sorry we can’t do anything. My boss suggested I call her and it was the right choice! The lady I felt with was so kind and guaranteed they could fix my windshield. They came to my house which was 45 from there building and got the job done. The resealing of the windshield was perfect and it hasn’t leaked. This will be my go to auto glass place from now on!

They did a perfect job. The girls at the front desk took care of contacting my insurance company and filled out all the forms. The installation of my new windshield went as promised. I highly recommend them.

Absolutely awesome installation of my sunroof. Would highly recommend to everyone

They redid the headliner on my Ford Explorer last month. They did an incredible job!! I plan on taking my business to them for future projects and add ons. 100% would recommend them!

Friendly family owned business. Great prices on windshield replacement. Excellent workmanship!

Excellent service, I had 2 separate damages to front shield and they fixed it twice, what a wonderful team

They saved me! I had just left a meeting in Cleveland when the glass from my sunroof flew off my car! I called them from my car and told them what happened and said I could get to their place in about an hour. I arrived (in the pouring rain), they took my car directly into the shop. Then they informed me that the manufacturer had a recall for the exact issue. They replaced the glass while I waited. Now I can take my own car to a customer meeting in Columbus tomorrow morning! Thanks again for the great work and superb customer service!

Had a chip in my front windshield right in drivers line of sight. Everyone here was very polite and helpful. The tech did an amazing job!!! Cant even tell there was a chip. Very highly recommend them. Awesome service from beginning right to the end.

Sherri K in the office was very nice and professional. The gentlemen that came out replaced my windshield within 30 minutes, and were very knowledgeable. Great experience!

They quickly resonded to my inquiry and helped me file my insurance claim. I dropped my car off to them (even though they offered to pick it up) and they gave me a ride back to work. I had a new windshield about two hours later. Very friendly and prompt service!

Replaced windshield in the motorhome. Great job!

I purchased a new (lightly used) car and a few days later got a complicated windshield chip from a rock. I looked at multiple places in Toledo and attempted calling 3 other companies after searching online. At each one, I was placed on hold, transferred and eventually sent to a voicemail. After seeing Sylvania Auto Restyling & Glass while driving by, looking for glass repair businesses I had seen online, I called them. They were open earlier than the other businesses and despite having bookings, worked me into their schedule immediately, since I was already there in person.Additionally, they charged me a price over 50% lower than any other online quote I had seen for a repair. Their staff was extremely personable and fully explained the repair procedure and inspected the repair with me after the work was done. I was in and out extremely fast, which was very helpful as I was on a time constraint.Based upon my experience, I would definitely recommend here for any auto glass issues you have and will be back for any of my own in the future. Thanks!

Was told 30 minutes. Turned into 2 hours without notice. Terrible service.

I had a tiny chip in my windshield, so I made an appointment to come in to the shop. When I arrived, I was helped right away, the woman at the counter was super nice, and she took a look. The chip was too small to fix, it didnt actually cause any structural damage, but they put a bit of resin on it to try to make it a little less visible for me. Everyone there was pleasant, and it went very quickly. Ill definitely come back if something more egregious happens!

Excellent price and service on a new sunroof! Picked my car up at work, replaced the sunroof and brought it back. Could not be happier.

I had a chip in my front windshield and my insurance company sent me there to get it repaired.They did an awesome job ! I cant see it now !Thank you for your service and I apologise for being rude that morning, I was having a bad day !

They took good care of me.

They did an awesome job on my katzkin seats for my Jeep Wrangler. Staff was very professional and personable! Very happy. Highly recommend!!

I would definitely recommend coming to sylvania auto restyling & glass for any window repair on your vehicle. Mike and Les were so kind to stay after hours ( on a Friday!!) helping out our situation. Not a lot a places would do that and trust me I called other companies around town. They are professional and very knowledgeable of their craft. If you need any kind of repair or estimate sylvania auto restyling & glass is the place to go. Hopes this helps.

Quick and simple, great staff and service. Would recommend to all!

I called in the morning when I cracked my windshield. Even though they didnt have my windshield in stock, they were still able to acquire it and get me a same day appointment. The lifetime guarantee is great, but the small touches really made the experience that much better. Like replacing the adhesive strips on the Ezpass.

The front desk women are awesome, if they were the only people I dealt with I would have given 5 stars. However they were busy when I went to pick my car up. When Mike came out of his office to help me. No customer service skills at all. He should probably stay in his office and leave the customers to people who are not degrading. He argued with me about something when all he needed to say was Im sorry, we will make sure this doesnt happen to anyone else. I was not upset that they did not clean up any of my broken glass even when they said they would, however I let him know that it did not get cleaned because the next person might not be so understanding. And he argued with me that it must have gotten clean. Um, I know my car, it did not get cleaned. He should probably go to some customer service classes and next time I will not be so nice.

One of the Best Shops I have ever dealt with in customer care & workman ship. They always do their best to provide a quality solution. Will recommend often!P. Jacobs/Toledo, OH

I wanted a quality windshield, OE replaced in my Jaguar. They came through, In happy.

They were the best,on my motorhome windshield replacement, very good job

Excellent job,fast and courteous!!!

Had them replace my windshield. Vary friendly and did a great job.

Professional, polite, confident, keep their word.

Best place in town, would not do anything to my car without seeking their advice first.

Perfect! Thanks for the awesome work.

They did a great job fixing my wifes car window.

Great people and they do great work

Great same day service! They even picked my car up, then picked me back up to get my car! Would definitely reccomend to a friend.

Service was great and the job was excellent!!!!

Didnt do too much to help my window problem just have me a quote and sent me on my way.

Prompt response and courteous service.

Excellent service and extremely great service. Family run business

They have the best service and very friendly good people

Had problem with product they installed, they are going to order replacement, goo deal!

Great experience, quick friendly affordable service. I would recommend them to family, friends, and anyone who would ask

Great shop!

Great people great prices

Great place, put a new carpet in my truck in no time, great workmanship and price. Couldnt be more satisfied.

Finished the work on time and even stuck around after hours so I could pick up my car. I dont think my experience could have been much better.

Its a great place to do bussiness

Super job, quick, courteous

Fast and courteous

Great people great work

Too high priced

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