I went into Taylor Kia to get a service done on my car, and made a last minute decision to trade it in! Josh (coach) was AMAZING! He was honest with me from start to finish, and had me laughing the entire time! I ended up with a new 2022 Kia K5. I absolutely love it!
I loved it! They answered all of my questions, showed me the whole process and were easy to talk to. Will definitely come here for another vehicle:)
Walking in to Taylor Kia, I figured I was going to walk out either with my car I drove to get there or in a car I wasn’t thrilled about. Boy was I wrong!Coach not only made my experience easy, but also got me in a brand new car that I love!!Prior to going, my husband and I were trying to figure out where the best place would be to get our new car. After reading so many wonderful reviews and going- we understand! We recommend Taylor Kia, and we definitely recommend working with Coach!
Yo, Brock was awesome. He slickly persuaded us into buying a great car! (if there was really any persuading, we really wanted it). He has great conversation skills and is super funny. He even managed to bargain great deals with us. Definitely recommend him. Hes a cool dude!
Had the best experience with Josh (Coach) at Taylor Kia! He got me in a brand new Kia Telluride that I am absolutely in love with. Made the process super quick and actually enjoyable!
Our salesman James Seibert was absolutely amazing and made the experience very enjoyable. I am forever a loyal customer and will definitely be recommending him and your dealership to anyone looking for a car. Thank you.Best RegardsGenifer and Barry Hopkins
Went in today (10/27) and got a 2022 kia Carnival. An awesome experience with James. Made the process of buying a car easy.
Was a good/excellent and friendly sales person who took care of me josh (coach)did everything possible so i can get my car and answered all my questions. So i would definitely refer my family and friends to him.
Chris Molnar was awesome...go in & see him if youre in the market for a car!!I stopped by Taylor Kia of Toledo just to see if I could get approved and left 2 hours later with the perfect car for me 😎 Chris was super positive and helpful through the entire process. Thank you for all of your help 🤩
Experience was outstanding and service personnel were very knowledgeable and very helpful, and waiting area was very clean and comfortable with refreshments and TV!
Chris Molnar was great! thank you for getting me into a car right before the holidays for me and my family!
Came in to just look at options and Brock Rieger took us in and treated us like family. He went to bat for and we drove away in a new car with way less than anticipated. Best experience ever will recommend his services to anyone else looking to buy a car.
Chris Molnar set the bar across the board for a perfect customer experience. He is definitely the guy to go see!! From the moment I reached out with a brief inquiry, Chris was responsive, and extremely knowledgeable. Definitely not your typical “pushy salesman”.We walked in the door he got our information, asked what we were interested in and gave us some great options. We were in and out within 2 hours and left very happy!!
Hands down the best car experience i have had. James was so down to earth and helpful with purchasing our new vehicle. He listened to what we wanted and helped us get in to a vechile we love. Highly reccomend James at taylor kia
Hello, My spouse and I came in just to see what we need to qualify for a car not expecting at all to get approved and COACH worked hard to help us and we ended up walking out with our very first car of our own! He was great, and he definitely is a 5 star rating!
I had Such a great experience! The sales staff, Chris Molnar was such a great help. He helped me find exactly what I was looking for. The finance department was helpful and patient. Everyone was so nice and helpful! I will Only purchase cars from Taylor Kia from now on. 10/10 would recommend.
Such a smooth experience! From initial walk-in, browsing the selection on the lot, the test drive, the trade-in, signing all the legal docs, etc. Professionalism all around! James is the bomb diggity! Very attentive to my needs and made sure I got the best vehicle to match them. Thank you!
Donny and sarah were the best! Had such a smooth day and received the best care always asking if we needed anything while we were waiting throughout the whole process. Gave me the options I needed and got me in something I love and can afford.
I love Taylor Kia! As a college student they offer many convenient deals and prices, phenomenal customer service & professionalism. They are truly honest & caring workers when it comes to your vehicle. Always a Happy customer :)))))) !
The Coach(Josh) was an awesome salesman for us to purchase our FIRST new car ever. We were very Pleased with how helpful he was and kept our nerves at bay. I would HIGHLY recommend him to anyone. Very pleasant to work with and an all around caring person.
My wife and I recently purchased a truck through Taylor Kia Findlay and our initial reason for going in was because we were prompted by “winning” a money prize from a mailbox flyer. We live an hour away so traveling all that way was a kind of big deal for us on a work day. When we arrived it became extremely obvious they had no interest in this contest flyer we brought in. Immediately the man helping us asked about our cars and upgrading our vehicles and didn’t seem to take no for an answer. Before we knew it they had taken the keys to my current truck and started doing an appraisal and promising us that we would save so much money if we upgraded. We decided to at least hear him out and what seemed to be very sudden, formal paperwork was drawn and were asked to sign and initial them. All the while we don’t even have possession of my current keys. It seemed extremely overbearing. Before we knew it we were owners of a truck. We were able to say no but it didn’t seem like no was even an answer as multiple people were running around with paperwork and we’re walking away paying $200 more a month than we did with our old truck. Are we happy with the truck? Yes. Are we happy with the service we were provided? No. We will never go through Taylor Kia to purchase a vehicle again and we will definitely not be recommending Taylor Kia Findlay to anyone. I will note that the whole experience was so impersonal we didn’t even catch the names of the people helping us, I want to say one of their names was Alex, but again, the whole thing felt as though we were being rushed and pushed out the door. Bad for business.
My husband and I went in to Taylor Kia of Toledo with an idea of what car we wanted. We met with Donny P. Very friendly and helpful. He asked what we wanted from our new car and what we were comfortable paying monthly. The car we went in to test drive was amazing, however we did not love as much as we first thought. Donny walked us through our options and suggested the Soul, which was not on my radar. After an inspection and test drive we realized it had everything we needed and wanted from a vehicle. Instead of selling us the more expensive car we liked, he helped us find the car we LOVED that ended up being more affordable to us. We are so grateful for the experience and service we received!
My experience at Taylor Kia was awesome thanks to Shawn, First time I ever went to car lot and got what I wanted and didn’t have to settle… Shawn was awesome to work with I will most definitely recommend him… Thanks for getting me in my 2022 K5 GT 🤗🤗🤗
Josh McCan it’s the best service representative they have! He’s always nice and respectful. Keeps you informed on everything that is going on with your car. He’s the only person that has treated me with respect so that’s why I gave the 4 stars.
Brock was absolutely amazing. Was in and out with the car I wanted and all the amenities. 10/10 recommend.
James Siebert - Great guy to work with. Great customer service and just a great guy to get to know. Came to only look and he made it happen. Bought the car off the show room floor that was an expierence Ive never had before and was amazing to witness.About their website, prices are never shown they want you to come in, test drive, and talk budget. Its a marketing thing, i get it but when people are browsing, they want to see the prices before they even decide to come in.It all worked out in the end!
Taylor Kia has had my Kia Soul for over a month now for an engine recall. I was told 2-3 weeks and Id have it back. Ive gotten nothing but misinformation and lies from the day it was taken in. I got a call today to tell me the parts STILL arent in and they cant guarantee the parts will be delivered on the truck this Friday either. No one will address this issue. Never again will I deal with this dealership!
It was a great experience! Couch found us an amazing car in such a short time. It was a very easy, fast and enjoyable process. I definitely recommend Couch if you go to Kia to purchase a car! :)
It started off great when I purchased my new car. It turned sour when I needed to talk to someone about my warranty. I call three times and left a message but no one called me back until the fourth time I call and I had to state that no one will call me back and that this was my fourth time calling. Finally they connected me to someone I could talk to right away. My next experience was for a key fob. I lost one and needed to order a new one. I put my order in and they said they would call me when the key was in but never did. I called them a month later to find that my key was in but never received a call back or even an email. It seems they only have great service when selling you your vehicle other that that, they have little professionalism in customer servie.
Brock was awesome. He was very thorough and explained things in detail. We would recommend him to everyone.
Josh aka “Coach” is amazing! Made us feel so comfortable and helped us make the best decision for our family. I will only work with him so I hope he doesn’t plan on leaving anytime soon!
Brock R. helped me with my trade in and got me into a sick car. Great guy, great attitude and helpful all the way until the end. Heres to another visit!
Chris Molnar was exceptional! He changed my mind on how I felt about going to a dealership!!!
This place is amazing. Got me in and out with a new car. COACH You are the man 💪
Donny P was perfect as my salesperson. This was the third car I have bought from him. Go see him for all of your car needs. He will fix you up. Chris W
Brock was awesome and very knowledgeable and helped to get me in a great car!! Go see him for a great experience.
I always have a great experience at Taylor Kia. I only ever use Chris Molnar and will probably never buy a car from someone else again. He makes the long drawn out process of buying a car as quick as possible. He is always on top of his game and knowledgeable about more than I could ever even think to ask. We have gotten 3 cars from him and refer everyone we know that is in the market to buy a new car his way.
I went there just to see what I would get for my 2016 Rio and walked out with a great trade in price and a brand new 2022 Soul. Thanks Shawn for all your help. That by far was the shortest time I have been at a dealership. They were quick and to the point. They got me in the price range I wanted and no money down without all the haggling with the banks. Thanks again Shawn and everyone at Taylor Kia!
Always a pleasant experience. In and out quick and probably the cleanest public restroom Ive ever used.
Fantastic experience, Morey Martens is a fantastic salesman and went out of the way to make sure I received every consideration and worked hard to get a good price for me on my recent purchase. I would definitely rate his actions at a 10 out of 10.
Did an online search. It says for price to call. They refuse to give the price over the phone. They want me to waste my time, come in do a test drive, and then screw around with me. I dont have time for that bs. If they could tell me the price on the phone as the ad says, call for price, then I would consider coming in for a test drive. I dont have time for games..
Josh is excellent at making you feel comfortable right from the start. You feel like friends after a few minutes. Josh is very knowledgeable and explains things clearly. Its been a pleasure meeting him and look forward to doing future business with him. I am referring my family and friends to him as well!
Brandon did great he got me into a bigger car and made the process so quick and simple!
I worked with Brock on the purchase of my vehicle and I can honestly say he went above and beyond for me in this process. He followed up with me after my first visit and was not pushy or over aggressive in his sales pitch. Really made me feel comfortable in my first dealership purchase. I told him the prices I was looking for and vehicle options I needed and sure enough he got me both. I will be sure to recommend Brock to all my friends and family. Honestly this man deserves a raise because Im a very picky buyer and he met all my requirements.
Donny was great! Went out of his way to make sure we were happy! Great experience! Highly recommend
Over the last 5 years since becoming a Taylor customer; Ive always revieved exceptional service regardless if I need a repair or just normal maintenance. If Taylor Hyundai of Perrysburg cannot get me in quickly, they get me in at another Taylor dealership. The staff at all the locations are very pleasant and engaging. I will definitely purchase my next vehicle from a Taylor family dealership! I highly recommend anyone in the market for a new or a certified used like new vehicle to visit a Taylor location!
Great service. Pleasant atmosphere. Chris Molnar was great.. Only drawback is after we had agreed to buy the car, they wanted to add $1500 paint & fabric protection. We went in because the advertised price was what we were willing to pay, as we were looking for an inexpensive used car & planned to pay cash. . This extra charge put us above that figure. When we declined it, the sales manager was VERY high pressure, telling us they already had paid for it & we needed to help them defer the cost. He just wouldnt let up. We were buying an inexpensive used car for a young driver & didnt feel it was necessary. Almost walked out.
Brock was very helpful and knowledgeable made us feel comfortable would work with him again
Morty Martens is the best, hands down! This is my second purchase with him. He listens to what you would like, but also keeps you informed of what is possible. He takes the time to help and get to know you as a customer too. In love with my new Kia Sportage!
I first would like to start by saying thank you to Taylor Kia of Toledo! Specifically to Josh there, for always being the absolute best Service Adviser you could possible ask for! Josh has always been super friendly, and personable, with a relatable personality!!! He has always helped me out to his fullest in my times of need and I can not say thank you for enough! Josh you’re the Man my friend!!! And the the whole Taylor Kia family, thank you for being friend, professional, and giving your best service on a daily basis! You make the whole car buying, owning, and fixing, so much easier!!! Thank you thank you! I tell friends and family, you need help, go to Toledo Taylor Kia!!!!
Fayez was wonderful to work with! He listened to what I wanted and did an amazing job getting me into the vehicle I wanted, at a great price. I found out later he sold my mom her last 2 Kias.
Quick and for car shopping relatively painless car buying experience. Service with a smile, friendly helpful staff. Fayez our salesman was outstanding and worked to make sure we were getting what we really wanted which made us extremely happy. Very friendly and not pushy! Thanks Fayez.
Josh The Coach is super cool! He made my car shopping so easy and fun! Not once did I feel pressure to buy. He listened to me and my needs and my budget. He is so enthusiastic about his job and truly loves helping people! You NEED to stop at Taylor Kia and ask for The Coach you will not regret it!!!
Matthew Hardy is kind, considerate and seems very knowledgeable about motor vehicles. He seems very trustworthy and honest. When I’m in the market for another car, I will consider using his services.
Great user experience at Taylor Kia on central ave till I have Brock is your go to salesman will get you taken care of ASAP definitely well recommend a family and friends
Its been years since I purchased a car but I was blessed to have the ability to buy one now. After extensive research I decided on Taylor Kia. I hate car salesman. But I met up with Donnie Palicki and after describing exactly what I wanted, he brought up a vehicle that I found was perfect for me. Hes very friendly and patient. I was there for quite a while but he was able to arrange the payment plan that I was looking for. Id recommend Taylor Kia to anyone. An amendment to my previous review of Taylor Kia. Again, Donnie Palicki was very friendly and helpful. The problem I I am encountering with my vehicle is that for some unknown reason the paint in some spots is crinkling. Although I have a two years left on the overall warranty Taylor dealership and Taylor Auto body said theres nothing they could do. Im very disappointed and frustrated at this since I paid $20,000 for this car, had it only a couple months and now Im being told that this crinkling paint is my problem. I think that Taylor should step up and fix it in lieu of price and the time Ive owned the car, and the unusual situation that it is
I’m a first time car buyer. I had Chris Molnar as my sales man. He did an amazing job getting me my car for an amazing price. I was able to get finance fairly quickly.Thank you Chris Molnar!
Had great experience with Brock Rieger. Explained everything clearly and worked well with me to understand buying a car, “should be fun not stressful!” Thank you Brock and dealing with inner turmoil of whether or not to get what I want and what I paid for!
Working with Josh (Coach) was one of the best car buying experiences Ive ever had. He was extremely friendly, helpful & (best of all) not pushy. Very relaxed car buying experience!I have never entertained owning a Kia before this purchase. In fact, the test drive was my first time behind the wheel of one. I have always been a Big 3 owner, prior to this purchase. I was blown away with the Fortes design. Both inside and out, this car beat anything comparably priced by the Big 3. The drive was great also, as this car handled the road very well. The reviews by Car & Driver sealed the deal for me. I am now a proud 2019 Kia Forte owner!Thank you Coach, and Taylor Kia!
Shawn Mchugh is hands down the absolute best! He made getting a new vehicle from Taylor Kia the most enjoyable experience I have ever had at a dealership.At other dealerships, the salesman has tried to put me in something that I was not interested in at all... Not Shawn, he listened to us and what we were looking for and delivered 100%.If youre in the market for a new vehicle, absolutely go see Shawn at Taylor!!!
Brock Rieger took great care of us with our recent purchase. Consummate professional, knowledgeable, and very customer friendly!
This was another excellent experience. 5 stars across the board. The professionalism and expertise of the Taylor Kia vehicle gurus is unsurpassed. This is the second vehicle that I have purchased from this dealership and the decision to return was an easy one! Thanks to Brock Rieger for your impeccable service today!!!
Fast and prompt service! Joshua got us in ASAP to get our transmission checked out due to it making funny noises when shifting. He was super friendly and professional! They also got our car fixed and out so we could get back on the road! Highly recommend!
JOSH IS HANDS DOWN THE BEST AND THIS IS NO SCAM OR FAKE PERSON IVE BEEN DEALING WITH JOSH FOR OVER 6 YEARS AND I WOULD RECOMMEND HIM TO ANYONE. SEE JOSH AT TAYLOR KIA CENTRAL AVE IN TOLEDO OHIO. HE WILL TAKE CARE OF U!!!
Brandon Otereo is the man who helped me purchase my new 2021 Kia Forte, he was so helpful and very knowledgeable. He answered all my questions and had us out of there in a reasonable time. He met all my needs and was so nice and sweet. Everyone at Taylor Kia is awesome but Brandon made the experience 100x better. He even gifted me with the best chocolate chip cookies I’ve ever tasted in my life!!!!
The Coach is one of the coolest guys out there. Definitely made car shopping fun and exciting. He was straight forward and honest! Definitely go ask for the Coach if you are looking to buy a car!
Our sales expert, James, was of great help, and assistance. Our first time at Taylor Kia, and we felt right at home. We will definitely be suggesting Taylor Kia, and all if their experts, to both friends and family. Thank you Taylor Kia for the best car purchase experience ever!
Hey I would recommend Brock at Kia, he made sure I got my car and the car for me! He was great with his service and I would come back every time. If he’s not available I’ll wait til he is!
I had a wonderful experience at Taylor Kia Toledo. Coach helped me every step of the way and answered all my questions. I love my brand new Kia Soul it really do exceed my expectations... What a kind and understanding staff.
Brock Rieger was amazing he really made me feel like I was in great hands when it came to getting the best car for me.
Brock was amazing, helped to get me exactly what I wanted. Would definitely recommend him!
Brock was friendly and good service. Would recommend.. Even helped us put in the carseat for my grandson.
We have now bought our 3rd car from here and we get more satisfied each time! Weve had Fayez all 3 times and he has yet to let us down! He knows exactly what we want and he makes it happen! Even the financial team is awesome and makes sure your payments are where you want them and everything! We highly recommend Taylor Kia! Especially the dealership on Central Avenue, always so friendly and full of smiles!
We had a great experience with Taylor Kia. I was impressed with how clean it is. Everyone was so friendly & helpful. Shawn McHugh, our car guy is really good at his job. He helped us find the perfect car that fit our needs. There was no pressure, Shawn listened to what we wanted, & answered all our questions. The entire process was seamless.Also, a shout-out to the finance departments Mr. Woods, a very organized man (impressive), knowledgeable, & friendly. We also received a congratulatory greeting from Mr. Taylor himself & asked about our experience with the team.We highly recommend Taylor Kia, if youre looking for a car call or stop in, ask for our car guy Shawn McHugh.
James siebor was great he put me in a car and gave me a great experience in buying a vehicle was pleased thanks james
Went to Taylor to look at a new car, Coach was very helpful and I would highly recommend seeing Coach at Taylor Kia
Josh fit me in for an oil change. Last minute. Thanks for the big help. I know you are very busy these days. Now 1 less thing to worry about on our Vacation. And... washed my Telluride!!! Thank you Kia
Fayez from Taylor Kia definitely did the best job helping us into our new family Kia Sorento and the whole staff was very friendly . Highly recommend!
Brock was so helpful and got us in the car we wanted at the price we needed.
Chris Molnar was great to work with! Even tho we paid over sticker a smidge on our Telluride I couldn’t be happier! I got the SUV I’ve been wanting & Chris made a sale! Thanks, Chris for helping us out!
Very Nice and friendly staff and my Dealer James was awesome ❤️
Brock was fantastic friendly and patient thanks for the great experience.
Great customer service. The people there were great and helpful.
Got my first car from Taylor Kia. Got a new 2020 Kia Rio. I really like my new Vehicle it run good and bet happy with it. I give them 5 star, They were nice and friendly and I highly recommend them. I also recommend asking for Morey Martens for He was nice and great help. If you need a car go see him.
The service that was performed was ultimately perfect. I was disappointed as I couldn’t see where the complimentary car wash was actually completed. There was still bug residue on windows and headlights and hood and the outside of the car still appears dirty. Otherwise the service, maintenance and customer service was awesome.
Chris and Abby were a huge help in purchasing my new 2018 Nissan Versa, they made the process quick and easy, highly recommend!
We just purchased the 2022 Telluride, and are extremely satisfied. The car far exceeded our expectations! James Siebert made it an even better car buying experience; he was professional, knowledgeable and I would highly recommend seeing him for your next car!
Thanks James Siebert for all your help with purchasing the 2022 Telluride! You made buying the telluride very easy and always had our best interest.
Brock. Reiger was awesome sales. He told me in begining he would try giz best to get what I wanted payment wise. He did awesome job. Thank you Brock
My sister and I drove from Detroit to Taylor Kia in Toledo to check out the good reviews we have received from another one of there customers. I must say she was right, the worked very hard to get the best deal for the vehicle that I wanted. I left feeling very very happy and good about my purchase so if your looking for excellent customer service drizzled with a few laughs check out Taylor Kia in Toledo, Ohio.
Brock was amazing, had all the answers and the best deal out there for me! Hands down for an amazing guy he is
I had an appointment at Taylor Kia today and was kindly greeted quickly by Brandon Otero. He helped me get approved and in a beautiful new to me car. Thanks Brandon!!!
Coach was great today! He walked us through the whole process step by step and made sure we knew all the information. Feel great about our purchase!
Had a great experience buying a new car. Our sales associate, Brock Rieger was very attentive and able to help me get what I wanted. I definitely recommend seeing him if youre looking for a new vehicle.
Awesome experience dealing with James! Would highly recommend anyone to go up there! They got my out of my truck and into my new car and couldnt be happier
Had a very great experience here looking for a car staff was awesome especially Chris
Chris was amazing and got me in a top of the line car 10/10 recommend
Chris has been awesome to deal with for many years and many cars for me. I would shop elsewhere if he ever left Taylor. I highly recommend him for any vehicle purchase.
Brock was super amazing!! Highly recommend to anyone thinking about buying from here.