The ladies were great. I was out in less than ten minutes. Had answers to my questions and helped me get exactly what I wanted. 100% recommend.

Holly was amazing. I know nothing about Sunglasses so she worked her magic and found me the perfect pair.

THE GIRLS WERE SIMPLY AMAZING AND HELPFUL WITH EVERYTHING I WAS LOOKING FOR AND WERE THE MOST RESPECTFUL, GREETING EMPLOYEES IVE EVER DELT WITH, THE WENT ABOVE AND BEYOND TO HELP ME OUT.

Great customer service and a nice selection of sunglasses. The employees are very helpful and knowledgeable

Busy, but the employees were polite, attentive and effective. Processed my return in under 5 mins. Located deep inside the mall though.

Great experience and knowledgeable customer service.

This is THE place to get sunglasses in or near Thousand Oaks. Great selection of Ray-Ban, Versace, Prada, Persol, Gucci, Tiffany! Like another review mentioned, get a discount with your Macys on most of the brands they have.Edit: They also have Maui Jim and Oakley!

Found some good shades then told the manager Philip i didnt want to pay all at once. He offered quadpay, even though he didnt know how to use it, but continued to withdraw all the money from my card. Now i cant even eat dinner. Horrible and inconsiderate move on his behalf, like i have time to wait for the payment i requested multiple times not to be taken.

Outstanding customer service

Terrible experience from both the store associate and the manager. Will not be coming back here and dont recommend anyone coming to this location. Were both very rude and unfriendly!

Exceptional customer service! Romy and Ivan both helped immensely in locating an exclusive Maui Jim frame and having it shipped to the store from out-of-state. They did a wonderful job getting me what I asked for, even though it was a tough request! Thanks, guys!

Friendly customer service. Better than other Sunglass Hut. You get 20% off at this location when you use your Macys card! A few brands are excluded, but it works for Ray-Ban and Versace!!

Great costumer service. Philip advice me pretty well in chosing the right pair of sunglasses based on my needs.

When asked to price match a competitor they claimed the competitor has a fake product.When Asked to price match another sunglass hut that is within 10 miles of this location they still would not honor the price!!?????? I am really confused!!!

The prices are not so good, but the customer service is great. 😎

I’ve been double charged and now it’s been about three weeks and still haven’t received my money back