I made Dr. Peller aware of the fact that he prescribed me a medication that isnt mean to be mixed with a medication I was already on, a medication which I told him about, and he simply brushed it off with no apology. He also rushes through appointments and doesnt truly seem to listen to my concerns.

I have attended my husbands appointments with Dr. Pellerand would like to say how impressed I am with him and his staff. Dr. Peller is compassionate and thorough with his patients. It is obvious how much he cares for his patients through his LISTENING. I recommend him to everyone who is in need of an e.n.t doctor!!!!

Doc rushed through the visit the staff was rude and after the Doc being late for my appointment which lasted 10 minutes I was told to take Mucinex a great 300$$ spent. Do your research and find a Doctor who cares about helping their patients. Also claiming you use a third party billing company is BS take responsibility or at least pretend to care.

I called today around 12:50 pm to ask if they had any appointments available because I have an awful ear ache and the receptionist tells me they can’t see me until sometime next week. I told her I was in pain and would continue looking to see if I could be seen sooner elsewhere and she abruptly hangs up on me. Didn’t even give me a chance to thank her for her time. I was going to be a new patient of theirs and I am so glad I am not. So rude!!!

Its a pleasure being there, Dr. Peller is an amazing doctor, the staff is incredible.

Dr. Peller is amazing and kind. Hes so easy to talk with and explains everything in detail. He took great care of my son when he was 8 and not hes 23 & back to see his best doc for his ears!

I called to ask a question and the front desk lady Pam was RUDE!! I brushed it off and asked another question PAM’S Attitude got in the way of me making an appointment with the DR.

He is and eye nose and ear doctor

Front desk staff is super rude! Not welcoming nor are they friendly over the phone.

Dr. Douglas Peller is an awesome ENT doctor! He is very compassionate and his staff is very nice!!

Good doctor.

Great doctor

Great staff

He may run behind but he takes good care of you. He is a great dr I have had 3 surgeries by him.. he cares about your wellbeing and will not suggest it if not necessary...

My visit was a complete waste of time and money.This practice is the epitome of “rush em’ in, rush em’ out”. I called back the same day to ask a question about my visit and they had zero record of who I was. Dr. Peller does not communicate with his staff. They offered up numerous unnecessary tests (which were scheduled months out). Fortunately, I was able to find a Dr. who was able to help me. The only thing this office did right was promptly send me a bill.

Horrible customer service.12-30-19 at about 10:15 AM. I received a no show bill from Dr. Pellers Office. When I called to ask what appointment I missed and if I need to make another appointment. I found myself talking to Pam, one of the rudest customer service people I have ever spoke to. I called his office many times trying to figure out exactly what appointment I missed. Each time spoke to Pam who explained she’ll have Renee call me back. Three weeks later I still have not received a single call back from Dr. Peller‘s office. So on 12-30-19 I called speaking to Pam again. She was even more unpleasant and continuously trying to brush me off, I asked to speak directly to the doctor which she explained he would have no knowledge of the situation. After again being told by Pam that Renee will call me back I said thank you and she without saying a word, hung up the phone on me!!! Dr. Peller himself is a very good and trustworthy doctor however, his practice deserves much better customer service staff.

Dr Peller practices predatory surprise billing. Popped into the room in a covered inpatient stay and saw me, even though he did not accept my insurance. He is now billing $1208.00 for being in my hospital room for less than 15 minutes.

Let me start by stating that I really like Dr. Peller and the other nurses and receptionists Ive had the pleasure of meeting. However, If you schedule an appointment, you better clear your day. Every appointment Ive had (including my surgery), was over 30 minutes late. I dont blame anyone specifically, but they need to re-work their scheduling, as I know Im not the only one who experiences this.

The doctors, audiologist, and receptionists are incredible at this office. Dr. Peller took a lot of time to make sure all of my questions were answered. He took the time to get every detail of my situation. Kristine made me feel so comfortable and welcome at my appointments. Thank you so much for making me feel heard and valued. I highly recommend this location.

Great Doc! Knowledgeable, fun, kind

Mocked me and made me feel terrible emotionally when he didnt know what to do about the bumps in my mouth

Thanks Dr peller for my surgeries I’m thankful with you and all the staff in the consultory. I’m feeling better I hope I recover very soon. You are a very good doctor. Sorry for my letters but I don’t know English well

Only waited 5 min before I was seen. Listened to my concerns and was very knowledgeable. Friendly staff and doctor. Would recommend to anyone. Thank you!

This is now the second time Ive had problems with the receptionist. I got here 0 minutes early for my appointment. Waiting more than hour after my schedule appointment. The receptionist told me, some things got mixed up. The time before this, I had the receptionist argue with me telling me she called me and my prescription had been ready the day before. It was not ready. Then I asked to speak to the supervisor. The supervisor says to me, she overheard the conversation and the receptionist told what was going on. That she would talk to the receptionist (her tone was not reassuring). Dr. Peller is a good doctor. But I do not like dealing with the receptionist.

I went to Dr Peller for chronic sinus infection, cant blow my nose and deviated septum. He recommended surgery right away. Ive been getting sinus infections for years and my deviated septum has been off since for about 20 years. The two major issues I needed fixed are the infections and the inability to blow my nose. Neither got fixed!! Ive been back to his office for several visits and STILL no fix. Meanwhile my bill is just being ran up beyond belief. Less my insurance and Im still well over 1000.00 out of pocket for NO FIX!! Ive never been so upset and frustrated with a doctors inability to listen to my problems and fix only what he wanted to fix. Im assuming the easy part. Not to mention being late by more than 2 hours to my surgery day also. I was scheduled for an early morning surgery and didnt even get in until after 2 oclock in the afternoon! All the staff said he was late coming in and is always late coming in on his surgery days. Thats sooo unprofessional and ridiculous! Waiting to be put under and cut into is stressful enough without a doctor who doesnt even care enough to show up on time! Dr Peller is a crook! Hes only in it for the money and takes the easiest way to do his job. Ive had 5 other nasal surgeries and only one other doctor was like Dr Peller. It is certainly easy to tell who is really interested in helping you or whos just in it for the money.... I definitely dont recommend Dr Peller for anything, hes a piece of trash....I hope other people have better experiences than I had. Good luck!!

Thanks so much for all your help with fixing my husbands face.

I went to this facility about three times when I was in high school for an ear infection. Being in high school I was on my mothers insurance. For the third visit they apparently attempted to bill me, even though I was a dependent on my moms insurance. My mother nor I received a bill or a phone call, ever. The only reason I am aware of this balance is because I checked my credit report and they sent the bill to collections. Spoke with the collection agency today and they show that all bills from the Dr and from the collection agency were returned to them. Not ONCE did Dr. Pellers office attempt to call me or my mother (who has had the same address and phone number for 13+ years which they obviously have on file). So now I will be paying the initial bill, plus interest through the collection agency on a bill that shouldnt have been billed to me in the first place. Youd think being a patient with multiple visits they would at least attempt to make a phone call when the bills were being returned to them.

It takes FOREVER for him to come into see you. You spend more time waiting than actually talking to him. He was even late to my surgery. Im now having to have a second surgery by a different ENT because he didnt fix all of the problem the first time. Im sooo upset which Im sure he doesnt care about.

Very nice man big being billed for no reason. I had an appointment and about 4 days before cancelled because insurance wasnt covering as much that they said. I was told it was canceled and I get a bill from them and the hospital. Its frustrating 😡

Excellent staff and very attentive.

UNPROFESSIONAL:After waiting for an hour past my appointment, I inquired as to how much longer it would be before I would be seen. I was told that Dr. Pellar had two more patients to see and then I would be next. When I asked what the additional anticipated wait time was, I was reluctantly told at least 30 more minutes. Neither receptionist present apologized for the delay. Neither receptionist bothered to inform the many waiting patients that the Dr. was significantly behind schedule. I can only assume that the same oversight exists in the rest of his practice. A 90 minute wait is ridiculous. Any physician that disregards the value of my time to that degree, would likely have the same disregard for me as a patient. So I left.

Dr. Peller is one of the best in his field - hence there can be a wait - he takes the time to make sure all of his patients receive the care that is needed.Dr. Peller operated on me and I have to say I waited far too long to have the sinuses repaired. Having had facial reconstruction 12 years prior to repair massive injuries and reconstruct my face, I was very hesitant about getting any further work done. Dr. Peller dispelled my fears and performed the surgery as an outpatient - I can now breathe out of both nostrils thanks to Dr. Peller.

Watch your billing he has draconian way of riping people off, i understand that all medical billing is a rip off in a way, but he will charge you intrest and rip you like emergency room

Helps get you back to feeling better

My hearing Dr. Informative and helpful

The Dr seems okay but its always hurry up and wait . very annoying to be waiting 45 - an hour each time.

Great doctor

Good guy

Goood