Worst Repair service. They kept my car for 14 days for a Starter. They never called to give updates. I made all the calls to get updates. When called on an ETA I was told that the part was on backorder and wouldnt be ready for 4 more days. When I said I wanted to pick my car up and bring it back when the part was in they told me I couldnt because it was in pieces.Worst Customer Service. Will Never use of recommend this place.
We have taken all of our cars to the 120th location for years. We trust them with all our service needs! They do great work at a reasonable price.
The price ($100) for the diagnostic check was not disclosed in advance, just showed up on the final bill. Parts for repair (air/fuel ratio sensor) was extremely overpriced. Repair was done promptly though.
To the man working Christmas Eve morning: you have made my year! I had to jump start my boyfriends car and couldn’t get my cables to reach so out of desperation I called this place to see if I could borrow some longer jumper cables or something. He easily could have said “I’ll jump it for 20$” or however much, but no. This great man came over to the apartment place (I live right behind the shop) and jumped it for me! If I ever need anything car related I’m coming to you guys! An honest great guy! Merry Christmas sir!
I honestly trust them with my life - which is good because my life is in my car a lot. Darnell and his team are professional, quick, and fair. Never once have I felt taken advantage of or talked down to simply because Im a woman going into a mechanic alone. Ive been using their services for years and recommend them to all of my friends.
Great, love the service. Love the people. Car runs great. I would highly recommend for service of your vehicle.
They fixed my serious issues with my 7.3 diesel, super friendly, very intuitive, great customer service and price came back lower than estimate.Darnell and Mario are amazing humans!
The guys who work here are A1; needed a tire service and they did it no problem. Kept me updated. On time. It was an absolute pleasure to do business here. I think it says it all when you’re waiting at the counter, and you see them talking to customers that they know. I will continue to use them in the future!Update: I did go back. Again, I was treated with the same respect and care I was shown before. My vehicle was done in a timely matter and I couldn’t be happier. This is my new main shop to go to now.
Always do quality work the first time at a very fair price. Had a screw in a tire & they repaired it without question.
As always, Darnell and team are phenomenal... always count on Colo Tire & Service looking out for me and my truck
The folks here are always great and never disappoint
Talk to Darnel hes awsome. They really know cars.
By far the best experience I have ever had at a repair shop. Got a flat tire on I-25, had the car towed to them, they got the tire, had it fixed and balanced better than its ever been by the time I finished a round of golf. There is absolutely no reason you should take your car anywhere else. If I could give 10 stars, I would. Completely impressive experience and I have seen my fair share of mechanics owning injury-prone vehicles.
Professional, courteous, and did a great job. Darnell went out of his way to make sure I had transportation while my vehicle was being serviced. I will use CTS again!
Great friendly, super quick and professional!
After comparing quotes from other places I decided to go here and glad I did. Darnell and team are honest and do good work. I reccomend checking them out.
Mario & Darnell are awesomeThey treat your car, truck, suv as if it’s their ownHighly recommend their Thornton locationThey’ve earned my business & trust after I’ve had poor & terrible experiences elsewhere
Great repair shop! Darnell is on top of things. We take all of our vehicles there for repairs we cant do ourselves. Been going there for several years. Dont trust anyone else.
AMAZING customer service!! I will always continue to go back to them and just them. They give off a friendly feeling and always make sure im taken care if when i go. Stay supporting local owned business!
Great service and quick! Thank you!
Darnell and the crew here are awesome. These guys know what customer service means and they really make a difference for their customers. I will definitely be a return customer and would highly recommend them to anyone in the area.
They are honest and fixed everything wrong with my car
I brought my car in for tire service it was a quick and easy time frame had my tires ordered Tuesday and put on Wednesday evening . the receptionist is very well spoken and knows what she is talking about when it comes to it. both herself and the tech who did my tires advised i needed a new ABS sensor i will be getting the work done here as well. its a fast and friendly place and we will come back for business.
Friendly with amazing customer service from everyone there! I took my car in today because my tire was leaking and they were able to fix it quickly and efficiently. I’ll be back in the future when I need new tires.
It took forever but here’s my review.. they are awesome. Caught a flat with my family in the car. I walked across the street cause I seen this tire place and Darnell didn’t question a thing got in the car came across the street and assisted me with putting a spare. In the process he noticed my tires were all different and offered me a awesome deal and swapped my spare at no charge. I would fully recommend this place just based on honesty and customer service!
Do not take your car here Darnell is very unprofessional and lies about what they do with your car. All he cares about is getting the most money from you. Tells you they do things when they dont and than doesnt give the security footage to confirm when requested. DO NOT TAKE YOUR CAR HERE! Youll have to fix your car again when you leave.
All I can say is, definitely get a second opinion when using this place. Staff was friendly, but it seemed like they were more focused on customers they knew or customers that have been going there a while. I could be wrong, but that was impression I got as we were at the counter and the manager could barely focus long enough to get our info down since it was our first time. He would stop what he was doing to cater to people behind us and make sure they were good and then return to us even though we were there first.But I will say this, I was given a quote for about $1,100.00 and I had another well know shop take a second a look and I just needed a simple rear brake adjustment, not a total front and rear brake over haul. They claimed there were grooves in the rear rotors, but I was able to see them when the second shop took them off and both were very smooth and no damage like Colorado Tire said there was.Just a heads up, always take the time to get second or third opinion when a shop gives you a huge quote. It could save you thousands!**To address the companies answer, yes all the items listed on the quote were maintenance. Just like every quote will have from all shops! Thats what companies like you are on business to do, MAINTAINING automobiles! Per dictionary: The process of maintaining or preserving something or someone. The point of this review was to address the ACCESSIVE amount of work or maintenance I was quoted for when it needed just a simple rear drum adjustment which most shops do for about $60. Not new drums and rotors, brake and shoe pads, and other little parts for brake job, and a guess from the mechanic on a radiator leak they just couldnt seem to find but was positive it needed one.
In a fairly short time, I have taken 4 vehicles into CTS, mostly for routine maintenance, but also repairs. The work has always been performed quickly, professionally and at a fair price. Darnell always greets us as friends and doesnt push services we dont need.As another reviewer said, Id like to keep this place a secret, but a shop this good deserves as much business as it can handle!Thank you guys!
Colorado Tire and Service is my go-to auto shop! Darnell and the rest of the staff there are wonderful. They are so easy to work with and have a true passion for cars! And it doesnt hurt that their customer service is excellent!
The staff could not be more honest, great mechanics hard to find! I have recommended this shop to multiple people and have never had a regret!
If I could give this place negative stars I would. They tried screwing me out of $4,000. Clamming they had to special order a part and have it made brand new out of a factory because they stopped manufacturing that part for my car. I HAVE A 2009 NISSAN ROUGE S! never I repeat NEVER go here they will only screw you over I went to a way better mechanic and had the same work plus more done for less than $1,300
Huge thanks to Darnell and the team at Colorado Tire and Service for taking care of my truck! Youve always delivered quality service within a reasonable time frame. You are transparent with the service youre providing and I trust your team to do a great job on the vehicles I drive with my family inside.
I ALWAYS go to Darnell, He andMario are awesome, They always give me great service and truthfully give advise about my vehicles. Great shop, great people.
I would never take my vehicle anywhere else! Darnell treats us like family and is always honest and fair when it comes to taking care of our vehicles! Having a mechanic you can really trust is worth everything!
We take all our fleet vehicles over to Darnell at Colorado Tire and Service. They are one of the only shops that can work on our large company vans. Darnell gets us in right away, honest and responsible prices. This is a company you can trust to do the right thing and a good price. Thank you for all your great work and for always accommodating us with our crazy schedule.
Ive avoided doing this review because I wanted to keep them as my own secret. Ive taken multiple vehicles here and then got my wife to start bringing her vehicle there. I never feel scammed or over charged. The only downside is they use to be open on Saturday but they had to scale back their hours. When I need something fixed I figure out a way to get it to them to check. Definitely would recommend.
Colorado tire and service is my go to for my entire family! I felt at the end of my rope for over a year when the delership gave my the run around with my vehicle and refused help correctly diagnose my check engine light. I handed over my van to Darnell and Andrew and without hesitation they quickly and efficiently diagnosed the issue. Thank goodness for these guys! They explain everything to you, know you by name, treat you like family and actually care! I could never see myself going anywhere else for my vehicle needs. Thanks guys yall Rock!!!
Darnell’s shop is hands down the best place to take your vehicle! Him and his guys are top notch and provide excellent service! Very reasonable repair prices.
Darnell and his team are AWESOME! This is the only place I take my car to for what it needs. The service is great and everyone is friendly and very helpful.
Always a great experience with Darnell and his team. I trust they have my best interests in mind when making recommendations.
You always do good work. Darnell and team have always taken good care of me they always do good work.Thanks for the great service.
Highly recommended. Some of the best customer service I’ve encountered in a long while. Darnel and his team were polite, approachable, and useful. I even witnessed amazing interactions with other customers of which he knew all by name! Went in for a flat tire repair and was out in a flash. They earned my business for sure!
I wouldnt bring my car anywhere else but Colorado Tire and service. Darnell works hard to provide the best customer service possible. Highly recommended!
I have been going to Colo Tire and Service for over a year now. What a blessing. They work on all of my familys cars and we will go no where else, period. Darnell and crew are efficient, incredibly detailed and a pleasure to do business with. Costs are always more than fair and much more reasonable than previous facilities that I have used. The included inspection process has uncovered numerous issues and safety concerns. Nice for peace of mind. Extremely pleased.
Darnell and crew are amazing,they live up to the expectations when its about efficiency and willingness to get things done..(and I can also give Darnell a hard time)Thank you guys!,🤓What can I say about Dan? Hes ok..and the service was incredible as always!I have always believe in consistency to be a decisive solution for life matters and Darnell and crew definitely know the meaning of it!Like I stated before Dan.. hes alright..!!7/2/19. You may forget about the two previous commentaries.. I had the best experience so far at this place with Jessica?! Shes very professional and although being on that front desk could be overwhelming, she never stops smiling making it so pleasant to come and get the service needed for my car!So,keep up the good work Jessica!Darnell..? Hes alright..!!
Everyone at Colorado Tire is first rate. I have gone there since 2010. They are trustworthy and honest.
I have been going to see Darnell and his team for about three years now. since first going to Colorado tire and service, I have moved about an hour from the shop but continue to get all my service needs here because their work and customer service is above the rest! Darnell and his knowledgeable team will make you feel like family! Always priced right, always transparent, always friendly and smiling!
Love the customer service! Darnell and the boys are amazing! They always do their best to get my vehicles in as soon as possible. I recommend them to everyone who asks where a good auto shop is!
Darnell and co. are wonderful! They do a great job and are very honest. If I could give more than 5 stars I would! thanks for all your hard work!
Great service and Darnell is friendly and knowledgeable. I highly recommend Colorado Tire & Service
Darnell and his crew give the best possible service around. My wife and I have used them for awhile now and they never cease to amaze us on their quality of work and customer service. Highly recommend them for any service needed on your vehicle.
Excellent service! Darnell was kind and sensitive to me during a difficult day. He got my car checked in quickly and got my repair underway. They saved me $600 by going the extra mile after I had already approved the repair. What a great experience!!!!!
I seriously cant say enough about these guys. Darnell is the easiest guy to talk with concerning cars, hes quick to hear the problem too. And John, at check-in is so nice. He engages with his customers, making sure theyre all good while they wait for their car service. Two times Ive taken my 2009 Pontiac Vibe there, for different things. Both times I was out the door extremely happy. Great service for a great price, you cant beat that! Tell them Linda sent you!
Brought my car in with an engine noise. Darnell and his crew spent more than a day looking for the problem and keeping me informed (and even took time for a test drive with me). Ultimately, we couldnt reproduce the issue, but I was very impressed with their dedication and helpfulness (and if it resurfaces, I know where Im coming back to). In the end, they didnt even charge me for their time!In short: friendly, helpful, clearly knowledgeable, HONEST, good people. Highly recommended.
Quality work done here. Pricing is a little much for some things however oil changes and regular maintenance pricing is extremely competitive for the quality. Manager Darnell is an awesome guy, and they even have a rockstar female mechanic! Who doesnt love that?
My car would not start so i towed it here since i only live a few blocks away. They were able to show me that it is just an issue with Nissan Altimas in general and did not charge me. He gave me a tip on how to get it started and it works! Very friendly staff and very fair work.
Ive already reviewed but youd be a fool not to take your vehicle here. They were spectacular.
I just paid $630 and my car is still not fixed... highly disappointed with the outcome
Like all the other reviews Darnell and his team are amazing. I had my newer truck break down with some pretty serious issues and lost my cool a few times and Darnell stuck with me and was able to help me figure things out. I think its very difficult to find this kind of service and trust in the automotive repair industry and I wouldnt take my car anywhere else!
Really great team here. Great advice and information from Darnell, really appreciate the service and transparency at this location. I will continue to work with and trust the Thornton location!
Not only are they extremely professional and kind, but they go above and beyond all expectations. Last year around this time the alternator on my jeep went out. I was getting married only days away and no other shop was willing to service my jeep. They came no problem with a battery pack, we drove my jeep back together and they fixed it! With Darnell and everyone at the shop I know that Ill be coming back for years! They have great prices and I know my cars are in good hands! Thank you so much for such great service!!!
We have switched over to Colorado Tire from our other car repair shop that we went to for 9 years because of the outstanding service there. Darnell is an amazing person and treats every customer like he/she is his best friend. Hes professional and gets the job done!
We love the guys over at Colorado Tire & Service in Thornton!! They are always quick to get us in & out & we take our Yoyota there for everything. We’ve never been told our car needed something it didn’t, which a lot of service repair shops do just to get more money out of you, but not Colorado Tire & service! They are super reasonably priced & their customer service is fantastic!! We will continue taking our Toyota there for all its service repair needs
Time efficient and great customer service! Friendly environment and more than satisfied with the labor provided. Very knowledgeable professionals. Highly recommended
They took the time to check what I needed and were honest and helpful even on a busy day for them
Colorado Tire and Service is the best! They do terrific work. Darnell and his team are all awesome to work with and I know I can trust their opinions. I will never go to another service center.
This is my second visit to Co Tire and Service. Both times I recieved excellent attention and the car worked well after servicing. I think this is the best service for the best price I have ever had. Darnell went out of his way to keep me update during the time the car was in for repair.
I go out of my way to take my car to CO Tire and Service Thornton! Darnell is one of a kind! He has gone above and beyond to take care of me and my vehicle. I trust Darnell and highly recommend his staff and their work. Its a relief to know Im not getting taken advantage of!
My husband took his car here, told the shop to see if the auto dyne warranty covers it they call back a week later telling me it is gna be an outrageous amount of money 700$ the part is 50$. They held my car hostage saying we owed $100 for diagnostics. Took it to to a reliable shop. Which quoted me 400$ for the same job( All nation auto) we told them we think irs the valve covers and thats what they said the diagnostics show. Turns out ITS THE SEALS! Got charged $100 for a diagnostics that was false and never completed. DONT WASTE YOUR MONEY WITH THESE DISHONEST MECHANICS!
Nice guys, solid work
This place is trust worthy. Hard to find good car specialist. Very nice people. Know you by name. Awesome place!!
Darnell has been so nice in every visit. He has been honest and fair with all of our repair needs. The whole shop is friendly, professional, and most importantly, fast when doing repairs.
We give Colorado Tire 5 stars! They are dependable, friendly, and most of all honest. They will tell you if you really need a repair or if you can wait. They have fit us in last minute on many occasions. Darnell contacts us to follow up to make sure everything was done do our satisfaction.
Love Darnell, great fast service. Made sure car was safe, saved some money. Thank you for your prompt service, see you next time!
Darnell answered the phone and from start to finish he took care of me and my car. Thank you Darnell for truly providing what customer service is all about, we need more people like you in this world. He also fixed my flat and replaced it for me free of. charge, chivalry isnt dead
Darnell is the best mechanic I’ve ever worked with. He has diagnosed issues that the dealer has not been able to. I’ve used him for about 5 years and I go out of my way for even basic items like oil changes since I trust him and his shop crew.
Been having my SUV and pickup regularly serviced for a couple years now, still great service at a reasonable price, as well as timely accommodation. Thanks Darnell and team!
Honest and fair service. I always feel sure and safe leaving it in their hands. Darnell is super nice and personable. I always trust him with whatever may need done to my car.
They always treat me good. I have bought tires here so I have lifetime rotations. I also get my oil changed here. They do take appointments to reduce your wait time.
Great work done on my Mazda. They called and explained in detail what needed to be done and why. The next day Darnell followed up via text to make sure the car was running smoothly. A+ service!
Darnell and Jessica are customer service pros! My oil is always changed quickly and efficiently and they always kindly let me know if anything else needs to be tended to on my car. This is the only place I trust to care for my vehicle.
Great service as always. When you find an honest mechanic you keep going back!Thanks
Great job. Always professional.
Was very satisfied with the service and cost.
Darnell is always helpful. They do great work. Have been going these for years.
CTS is awesome, been going to Darnell for years and he ALWAYS treats me great, I have sent friends and family to him and HE NEVER disappoints.
Mario and Darnell know their stuff. Fast quality work at an affordable price
1st time client in need of new tires. Shopped around & found CO tire & Svcs to be the best priced, for the same quality & friendly, HONEST, customer service. Darnell the office mgr was great as well as Shelby who worked on my car! Glad to hear they are a full svc shop. Ill be back for all my car needs.
I found the company based upon yelp reviews. I wanted a second opinion because the Auto Nation dealership told me that the “humming” noise was caused by “feathering” of my tires and alignment issues. Of course this was only because I opted for the “free” diagnostics so no further inspection was done. I didn’t trust what Auto Nation stated so that’s how I came to meet Darnell. Darnell is a funny dude who takes pride in making sure the customers needs are met. After the first day Darnell immediately could tell the original diagnosis from Auto Nation was wrong and he couldn’t understand how they came to the conclusion without looking underneath the car. My car needed new ball joints and a new windshield. I’m thrilled that my car is finally fixed and if I’m in need of future repairs I will be visiting Darnell and his A-team.
Honest, knowledgeable, and competent staff. Its always a pleasure working with these guys. Its never convenient to have something go wrong with your car, but these guys take some of the pain out of it.
This shop is horrible do not take your car here Darnelle acts like such a caring guy and that he is there for you but at the end of the day he is making him self look good. I have a 2006 audi a6 that was leaking oil from the valve covers have a warranty on the car and they said it would be a 700$ job because I needed valve covers. Held my car hostage for $100 for an incorrect diagnosis. Took it to a reliable shop and its not even the valve covers!!!! Wouldve wasted 700 and it wouldnt have even been fixed!!! These guys DO NOT know what theyre doing!
Darnell and team are always helpful with advice and service!
Pricing was not the best but service was extraordinary. I would definitely recommend as a quality, knowledgeable, friendly place to get work done.
Great place to so business with.Recomend them to all who ask about car repair. Only suggestion would be make sure not to leave hand prints on the ceg.
Incredible customer service and fast getting the job done. Highly recommended
Ive been a CO Tire & Service customer for over a year now. I knew on my first visit that this shop personnel was top notch in customer service. Darnell Jackson always meets my vehicle needs without being pushy or laying a guilt trip on me when I refuse service. Ive purchased tires for both my cars there with the assurance that if I was unsatisfied with anything that they would make it right. So far, I have not had any complaints about any service Ive had done to any of my cars. Thanks CO Tire for earning my trust.
Between them not properly flushing my girlfriends brakes in November and acting like I was exaggerating that they were barely functioning to my car still leaking power steering fluid after they replaced my tie-rod ends in December, should be enough not to return there. But I contacted their manager of their shops, Paul to tell him my concerns and he said that he would call me back. That was 2 weeks ago. They used to be good but I guess they stopped caring or something. The pictures are of my now power steering fluid stained driveway.
The employees are also very friendly and honest. I highly recommend them.
The mechanics Andrew, Darnell an Jasper were very helpful in answering and responding to my questions, seemed to know a bunch about my subaru outback and were always quick to answer my calls, and now my Subi is running better than ever. Will be returning if I have future problems with my vehicle. Thanks for all the help guys!!