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Mavis Tires & Brakes
14005 US-19 South, Thomasville, GA 31792, United States
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Mavis Tires & Brakes
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Cr
Review №1

First time ever coming here. 10/10 recommend. Overall cost and wait time were suffice. Customer service tops the list. All staff was very helpful, especially Robby. All in all, I appreciate all they did for me.

Ty
Review №2

My girlfriend woke up to a flat tire today and I can say Mavis Tires and Brakes told us to come in immediately. As soon as we got to the shop they welcomed us and took care of everything. Highly recommend.

Re
Review №3

We have taken 2 vehicles up there in 2 days for oil changes. Prior to that we took other vehicles up there. We initially dealt with David (who I dont believe is there anymore). The past 2 days we dealt with Robbie who was very helpful and knowledgeable. Quick and very friendly service.

tr
Review №4

Had a flat tire patched at a place in Cairo, they charged $15, the tire was flatter the next day than when there was nail in it! Took it to Mavis, they were pretty busy, took about an hour which is fine considering they had a bunch of cars that day. They drove my Jeep up, ready to pay them they said no need, free of charge. The tire is still going strong 4 days later, which is by my count 3 days better than the place I paid actually money, if thats not service, I dont know what is.

Br
Review №5

You know, I really think getting good service on tires and maintenance always requires patience. These guys are well worth the time and money. It seems like they have a good team right now. Check them out.

Am
Review №6

Xavier took the best care of me today. Thank you so much.Best in Thomasville

Al
Review №7

We had excellent service! We got there right at opening and they did everything quickly. The staff were friendly and professional. I will definitely go back next time I need tires.

ga
Review №8

Robby provided great customer service. He lead me in the right direction for a new set of trailer tires and made me feel confident in my choice. Highly recommend going through him!

Su
Review №9

Xavier and the entire staff were extremely helpful when I brought my vehicle in with a flat tire. They got me in and patched the tire right away. I will definitely be going back there for my automotive needs.

Al
Review №10

The employees are always nice and friendly & do not mind helping you understand what’s going on with your vehicle. They provide services in a very timely manner too. I will always go straight to them with any of my vehicle service needs.

Mi
Review №11

They took great care of our car. Made an appointment, took us in immediately, removed a nail & patched up our tire in a timely manner. Bought our tires here & routinely get free tire rotation. Rob & his team never disappoint!

MS
Review №12

I always have had a pleasurable service experience and trust worthy work done here on all 3 of my vehicles. The one time my appointmet time ran late because a good portion of of the crew had called out sick at the beginning of the pandemic, the Manager on shift compensated me.David and Robby and the rest of the crew rock.! Thanks for all you do.

CR
Review №13

Great customer service! Everyone was friendly and very helpful. There were answers to all of my questions and concerns! Rod gave great tips on how to keep my tires in good condition. Eric gave great suggestions on how to save money and still walk away with brand new tires! Never been to a tire place that’s so welcoming!

Ai
Review №14

Very good customer service. SPEEDY and affordable service! 100% recommended!

Ro
Review №15

Fixed our punctured tire for free, and it wasnt one of theirs. Thats great service. Fast and friendly, highly recommended!

Ja
Review №16

Awesome service. Chad did a great job!!

ba
Review №17

David helped us so much, we came in with a flat tire and we were treated so well. amazing place. highly suggest you go there with any of your needs! costumer service was above and beyond. as well, very quick.

Je
Review №18

They require an appointment. I made an appointment and arrived early waited around until an 1 hour after my appointment. Left the car went else where and returned 1 1/2 hours later they had not even began my oil change. They do satisfactory service-I do not enjoy spending my only day off in 18 days waiting for an oil change. Went elsewhere.

Ja
Review №19

Rod and Xavier provided great service! I was back riding in no time! I also saved a lot of money by choosing Mavis. Highly recommended!

Ve
Review №20

The New manager Robby is very knowledgeable and goes over and beyond to ensure customer satisfaction. In fact he corrected warranty issues on some tires the previous manager suggested that were deficient to say the less. Additionally Robby and his crew made buying new tires at Mavis Thomasville a pleasant ordeal …., without an overly cost price.

De
Review №21

My experience at Mavis today was great the professional service guy Rod took great care of my needs. I always come to Mavis I advise everyone to stop by for their automobile tire needs

Ca
Review №22

Axaviar was so helpful in scheduling the appointment and setting up everything I wanted. The person who worked on my car called to inform me of everything they found, offered recommendations and asked me to direct the repairs to be done. When I picked my car up, the ride was soooooo smooth!!!I am a very happy customer and highly recommend!

Te
Review №23

This is the only place I trust for repairs. I have noticed slot of new faces. So have patience. Great prices and service.

J.
Review №24

Xavier did a great job taking care of me. I am highly satisfied with his customer service and the work performed on my vehicle!!!

el
Review №25

Mavis Tires rotate and brake services performed with promptness and courtesy.

Da
Review №26

Excellent tire prices and great customer service. My appointment was for 5pm. I was a little early but they were a little behind. The situation was explained in a very professional and apologetic manner. I was given the option to reschedule but chose to wait. The wait was fairly brief and I left with 4 new tires at a great price. They have my tire business from here on out.

ch
Review №27

Robby was very helpful getting me back on the road again in no time! Im so thankful to have made it thanks to the wonderful staff!!!

Ca
Review №28

Thanks for checking my tires and getting them to the right PSI on the fly this morning - really appreciate the fast and easy service!!

Br
Review №29

The men here were so helpful and nice. I will definitely be back to Mavis.

Et
Review №30

They were very quick with a tire patch that I needed and were very courteous with great customer service. Would highly recommend!

Ta
Review №31

Mavis tire you guys are a life savor!!! I’m so thankful for each individual there your hard work and dedication really shows and pays off! Dave your management skills are ground breaking and the young man name foot as also a dear! Thank you mavis!!!

Al
Review №32

Superior customer service. Very professional and affordable.

It
Review №33

Came here for a quick tire fix and once it was out turn, Xavier provided great and fast service!

To
Review №34

Xaviver helped me and got my breaks taken care of. He was very polite and showed me what was wrong instead of just telling me. Very good costumer service!

na
Review №35

Service was exceptional and staff was very friendly. They kept me informed as they went along with my service.

Ja
Review №36

They did a great job!!! Plugged my tire quick! Thank you Xavier!

To
Review №37

Great customer service with affordable prices. Rod provided exceptional customer service, very knowledgeable, and was able to thoroughly explain what was going on.

Sh
Review №38

They were very professional and went above and beyond to get the part I needed for my car. I highly recommend them!!!!

Ad
Review №39

Very fast and efficient service. Fixed a punctured tire and were very professional.

K
Review №40

Super friendly, fast and efficient! Thanks Guys!

Do
Review №41

Absolutely the best service! I just had my second service done at this location and to say the experience was great would be an understatement. The team goes above in making you feel like a valued customer which I feel is getting harder to find. If you are looking for the best in vehicle maintenance in the Thomasville area look no further. Being a new resident of Thomasville I feel fortunate in finding this team, they have earned a customer for life! Doug Stape

Ho
Review №42

The team at Mavis Tires was Awesome. I mentioned that I had an appointment and needed to be there at 2:15. Eddie said I’m going to put my best guy to put the tires on your car he’ll get it done in an hour. Dennis started at 1:10 and was through at 1:55. I have 3 vehicles that I’ve had Mavis Tires to service they have never disappointed me. Great Team!!!!

Le
Review №43

Great Service! Staff super helpful and friendly!

St
Review №44

Took my truck in for an alignment. The tech had it in the bay within a few minutes, completed the task and finished in 30 minutes. Advised me of adjustments which were made while I was checking out. Paid very fair price for work done.

Jo
Review №45

I received the absolute best customer service! I was kept updated on everything. I am thrilled with my new tires and the price. The facility is clean and organized. I am a life-long customer. Honesty and integrity goes a long way.

Ho
Review №46

Did not listen to what was asked, overlooked the opportunity to create an upsell with the extended warranty and alignment ( which I specifically ASKED FOR!) AND IS A MAJOR PART OF MAINTENANCE AND SAFETY ! Not to mention that small extra expense will save you HUGE CHUNKS OF TIME AND MONEY IN THE LONG RUN! POSSIBLY EVEN A WRECK FROM FAULTY TIRE WEAR AND TEAR DUE TO NOT BEING ALIGNED AND WEIGHTED PROPERLY!THANK GOODNESS MIKE AND HOLLY AND THOMASVILLE TIRE LOOK AFTER YOU LIKE THEY DO THEIR OWN FAMILY!MAVIS....JUST MAKES EXCUSES AND IGNORES THE CUSTOMER UPON ENTERING THE STORE FRONT, WAIT SEEMS EVEN LONGER WHEN YOU FEEL IGNORED, AS THE CUSTOMER SERVICE PERSON PROMPTLY EXITS THE STORE FRONT, STILL WITHOUT ACKNOWLEDGMENT OF ANY NEW CUSTOMERS ENTERING THE STOREFRONT! SADLY SETUP FOR SALES FLOW WITH MARKETING STRATEGIES WHATSOEVER! BLAH, BLAND AND THEY IGNORE YOU...ITS LIKE HAVING A TEENAGER CREATE A STORE FRONT PROJECT, AND THE TEENAGER WAS NOT IN THE MOOD TO CREATE A WORKING MODEL THAT WAS INTENDED TO DRAW RETURN CUSTOMERS OR REVENUE. Actually, I have complete faith that would be more impressive than what Mavis threw together and tried to pretend they had wisdom and incentive to fill a need in a consumer friendly way. That is who makes or breaks your business!!! THE CUSTOMER!!!

Wi
Review №47

I had premade my appt. via phone and was quoted for the tires I needed on my truck. When I got there Robby informed me that the tires ordered for me were low quality and I would be back in 2 months or so needing them replaced. (I asked why Mavis ordered them if they were that bad). He upgraded me a quote for Cooper tires (which cost more of course). I went along with it and when I showed back up to pick up my truck I found Solaris Starfire tires on it. I was told they were Cooper tires and upon looking them up I found they are a subsidiary of Cooper co. I already had Cooper tires on my truck and they clearly state Cooper steel belted radials on them. Im feeling hesitant to use Mavis for tires again. I had to pay $80.00 more than the original phone quote. It isnt that the tires they put on seem bad, though I dont have any eperience with the brand, but its that upgrading stunt that causes mistrust.

Ja
Review №48

My experience was wonderful. Eric was very professional and very friendly. They other staff was amazing. They get you in and out in no time. I would highly recommend that everyone come here to get your car serviced ...MAVIS TIRES & BRAKES☺️☺️☺️😊😊

Mr
Review №49

Fantastic crew. Xavier and his team are outstanding!

Di
Review №50

Eric was so nice and helpful!!! They were quick and efficient, found the issue with my brakes, fixed it and didnt charge me because it was simple. They didnt try to sell me a bunch of work I didnt need. I HIGHLY recommend them, you wont be disappointed!

Wh
Review №51

An amazing crew. Very nice

F
Review №52

They do great work, friendly, and are the primary spot i recommend for any work on tires. had a great experience

Ke
Review №53

There is an awesome manager there Dave. Hes has the best customer service skill and the personality to match. He always does his best and Everytime Im there hes working hard.

Am
Review №54

I had a great experience today with Mavis. I called and Eric told me to come right in. Eric had great customer service and assisted me very well. Dennis was also great in repairing and replacing my tire and provided great customer service!

20
Review №55

Super quick! Great customer service too!

Ju
Review №56

I love the customer service and that Xavier and Mr. David give to the customers. They make u feel at home and always giving u an update on ur vehicle in a timely manner to let u know if anything has change upon ur arrival.

Co
Review №57

Eric did a fantastic job! He was very professional and polite. He provided excellent service and knowledge. Thank you Eric!

Za
Review №58

Great and quick service! Excellent!

Pa
Review №59

The experience I had today was awesome! The staff was very helpful and did everything they could to get me the best price possible! Thanks Dave!!

up
Review №60

U guys do great work. Definitely be back again

Mo
Review №61

They are extremely high when it comes to a standard oil change which was like 45 dollars are you kidding me. I felt like I was being overcharged plus the person that did the oil change just only put the mileage sticker for it to be changed instead of putting the date on it. But before then it needed to be changed just that quick soon after I did a oil change so that oil didn’t even last in the car so I’m keeping my service elsewhere. Never again!

Fo
Review №62

Awesome customer service. Robby got me right in and repaired my tire and got me back on the road.

za
Review №63

Great staff. Keep up good work guys!!

Re
Review №64

These guys are great!! They have great prices and work in a very timely manner! Couldn’t ask for better service!!

Re
Review №65

Great prices great service

Ry
Review №66

I received great service and the work was done ima timely manner

Ch
Review №67

Great service great people and great prices awesome guys helped me alot theyre great guys really helpful i strongly recommend them to anyone needing tires or brake work done

An
Review №68

They were very helpful and took care of my tire problem right away. I would highly recommend Mavis Tires in Thomasville!!

DO
Review №69

Needed air pressure checked. Excellent service!

Ch
Review №70

Eric was so helpful. He didnt take advantage of me not knowing anything about tires. I am very pleased!

De
Review №71

The folks at Mavis in Thomasville, Georgia were absolutely awesome! I had a huge screw in my tire, they had it patched and replaced very quickly, even on a busy Sunday. Eric was great to work with and they will definitely be getting our business again!

Tj
Review №72

Extremely slow service. Made an appointment and arrived on time, but was prioritized behind larger jobs that showed up after I did. Took nearly 1 1/2 hours to have 4 tires mounted and balanced on wheels that I brought in (already taken off of the car). I will not be going back.

Ch
Review №73

Staff was friendly and courteous. Had my car ready before I knew it. Reasonably priced.

KI
Review №74

Robby is the best at helping with what I needed!

Ma
Review №75

I came in with a leaking tire and was attended to right away without having an appointment. I walked back out an hour later with my tire repaired, free of charge! Staff was courteous and professional. Thanks, Mavis!

Sa
Review №76

Rod provide me with great service

Do
Review №77

We had a tire issue and Mavis went above and beyond to get it checked out before our trip the next day. Excellent customer service, its nice to see companies that work hard and put the customer first are going strong, thank you!

Ju
Review №78

Best service Ive had in years! Couldnt have asked for anyone better than Dave!

Bi
Review №79

Awesome service! Id recommend Dave to anyone!

jo
Review №80

Im Very Thankful for Mavis Tires, and Brakes service! They have been Very helpful in everything I asked, and have explained everything in detail of everything my car needs and gave me a price for each item before they done anything and gave me the choice of getting it done then or waiting until I can afford to get it done. The customer Rep was more than nice, he was a Blessing at a time when I needed help! I Pray he Receives a Wonderful Blessing just for the treatment he gave me!!! Thank you for All your help!!!

Je
Review №81

I would recommend this place to anybody. Xavier took care of my service for me!!

As
Review №82

Good quality and service. Eric called and offered for me to come in a day early to get my car serviced!

Te
Review №83

First the man I spoke to told me the tires were $30 more than what was on the website, seemed a little unnerved that he got called out. Then he proceeds to tell me how much different things would cost (higher than advertised). After the tires were put on and they did a front end alignment, he then tells me she needs a new battery, which he just happened to have for $99. Not sure how someone could tell I needed a new battery when they just put 2 new tires on and did the alignment. I told him to skip the battery. Took the car to 2 different auto parts stores and had the battery tested... The battery is fine! Be careful people! Dont believe everything youre told! Will NEVER get any more business from me!

Ma
Review №84

Awesome and fast and keep ya coming

Ki
Review №85

My experience was wonderful. Eric was very professional and very friendly I received the absolute best customer service🙌 💯

Ke
Review №86

Very fast and the people are very helpful

35
Review №87

Mavis tire was very professional and courteous and took care of my car needs definitely recommend them

Ma
Review №88

David is the absolute Best 😀Definitely take my car here for anything I need done. This visit was to schedule a HUGH job which includes new struts, new tires, new brakes all around, oil change, etc. And cant beat the pricing for the job.

Gi
Review №89

Great People. Great Service

Sh
Review №90

Went in with a nissan with a bad strut and tires and breaks and they got my car fixed up right so me and my boy are safe! 10/10 recommended. Excellent customer service. Theyve gained a new loyal customer in the past 2 days🥰

Ra
Review №91

I will NEVER use this company for anything!I called and got a price on tires on May 19, 2021. I was told the tires would be in on Saturday, May 22 but told them I couldn’t make it then but to schedule it for today, May 24 at 8:30. I received a confirmation email the same day for these tires.AJ from the store in Tallahassee on Magnolia called Thursday to confirm I was still going to get them. I told him yes. AJ said he would call me back again. I NEVER received a call back from him but was wondering why he would need to call me back since I had my confirmation.Today, I went to the store and spoke to AJ and he even said he forgot to call me back. Anyways, after driving 45 minutes one way to get my tires installed AJ said they didn’t have any and no stores around had any.No apology except he asked if He could put me in something else. I said no.Now why in the world would I get a confirmation for my tires when they didn’t have them?Terrible!My first and last experience with Mavis Tires! If you use them I would be very apprehensive that they will do what they say.A total waste of my time and gas and you know how much gas costs these days. Just an overall horrible experience.UPDATE:Larry the regional manager called, apologized and offered me a deal I couldn’t refuse. The Thomasville shop took care of me and I was happy.

Am
Review №92

Love how they take care of you! Tony is the guy who took care of my car!

Za
Review №93

Eric was awesome as always! I forgot the other gentlemans name at the front counter, but theyre great to work with as always!

Li
Review №94

No complaints. Good CS.

We
Review №95

This team has been a life saver twice and I am 100% satisfied with all the service. Will definitely be back in the future.

Je
Review №96

My visit to Mavis tires was great. Very friendly and knowledgeable personnel. If they find anything extra wrong with your vehicle they will let you know asap. Will definitely get all my automotive work done at Mavis. Love the service!

jo
Review №97

Great, quick service, friendly staff

Di
Review №98

We had a little issue in the beginning, but they were very short staffed that day. The very next day everything was repaired, they also picked up my car that day & bought it back. 3 cheers to the guys that helped me out.

li
Review №99

Good service friendly people!

Te
Review №100

Chad and David the best.... they get you right every time...

Information
27 Photos
100 Comments
4.4 Rating
  • Address:14005 US-19 South, Thomasville, GA 31792, United States
  • Site:https://mavistire.com/locations/thomasville-ga.asp?ab=MTB&utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 229-379-3041
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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