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Verizon Authorized Retailer - TCC
2339 South, State Rd 46, Terre Haute, IN 47803, United States
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Verizon Authorized Retailer - TCC
Comments
Er
Review №1

Best buy helped better with getting a phone working. The employee there didnt have a clue and told me the phone was outdated.

Ro
Review №2

Ben was friendly, funny and very helpful. Give the man a raise! Thanks Verizon for always having a good experience when I visit this location.

De
Review №3

Keziah is amazing. The best rep I have ever dealt with. Polite and kind and I would recommend her to anybody!

Ki
Review №4

Keziah is great at Verizon in Terre Haute TCC eastside

Bi
Review №5

Cody was so patient with me, he took his time to get my new phone set up and get all of my stuff on my new phone. Very sweet and professional young man. I could not recommend a better person to work with. He deserves a raise!

Kr
Review №6

Always excellent customer service. I always go to Cody,hes is very helpful and knowledgeable.

Ci
Review №7

Crushed my phone and Cody was amazing getting it up and running again. Very patient and persistent! Highly recommend!

Co
Review №8

Wife found her perfect phone and loves it. Made switching phones easy.

Tr
Review №9

I had a very good experience at Verizon today. I had a good salesman named Joshua who helped me find a new phone and set it up for me. He was very courteous and professional. I will recommend him to others.

Am
Review №10

Cody was a great customer service representative to help all of me and my family, he was very patient and kind. This store is nice and all the workers we kind and respectful.

Ru
Review №11

Disappointed, asked for specific costs and as usual the service rep failed to mention the high taxes for the new phone (ok small overlook). Also forgot to mention all the hidden fees such as the “administrative fee” each month. Mainly disappointed with the Verizon data coverage. Decent in town but I live on the outskirts and even with 2 or 3 bars my internet is pretty much unusable. Amazon, most games, and other apps won’t operate properly. On occasion Safari may work at dial up speeds but it is rare. In switched from AT&T hoping for better service, didn’t think it could be worse but was wrong. At least with AT&T the programs would at least work, now I went from 3rd world to stone-ages.

Ni
Review №12

Keziah was an absolutely amazing sales rep! She was able to help my mother through the process of switching from her old provider to Verizon in such a kind, patient manner. Keziah is super knowledgeable and knows what shes doing! I highly recommend her and will be going back to her for future needs. Thanks so much Keziah!!!

Su
Review №13

Sergio, Cody, and Josh are very knowledgeable and professional. If you choose Verizon, come here.....

Ta
Review №14

My experience at Verizon was the best ever. No question unanswered. Keziak helped with everything and was so patient. She also lowered my monthly bill by a significant amount!! Don’t go anywhere else in Terre Haute but the Verizon store on the east side!!! It is the best service ever with everyone in there!

Lo
Review №15

A plus awesome experience with Keziah. 5 star plus rating : )

Ro
Review №16

Cody was amazing at getting me my new Galaxy Fold. He met and went above and beyond to set my phone up.

Je
Review №17

One of the worst places to shop for Verizon products. They shouldn’t even carry the name Verizon. I ordered a tablet from them on the 22 of March and they said it would be in within a couple days and it did not even ship until the 31st and every time I called to ask about it they weren’t even sorry that it was late. They just kept giving me excuses and the runaround about why my tablet wasn’t in. Finally on April 5 I called them and just canceled the order. Will definitely be going somewhere else.

Th
Review №18

Very helpful staff. They have cell phones up in there! Nice displays. All the accessories that you need for your wireless needs. Check them out if you need a phone tablet or anything wireless. They can help you. The staff is very knowledgeable.

Wa
Review №19

Cody was great he helped me get a paper bill

De
Review №20

Keziah and Cody were great! They both took lots of time with us and answered all of our questions. Highly recommend!

Al
Review №21

Keziah was a big help! Very knowledgeable and great customer service!

Co
Review №22

This is my second experience at this store. Keziah waited on me both times and was very respectful and helpful.

Ka
Review №23

I came into get a new phone and Keziah was very helpful.

Da
Review №24

Christian and Keziah were very helpful and knowledgeable. Highly recommend them great experience.

Pa
Review №25

Cody got all the viruses off my phone and saved it from the attacker.

Ni
Review №26

Keziah Was more than helpful continuing to answer all my questions & concerns. Very very knowable of all product. Would differently to her again for future purchases & concerns!

Sa
Review №27

Cody is very attentive and always takes extra care of my family and several friends. We only work with him. He is the best!

Ad
Review №28

The staff at this location is the best around Terre Haute, way better then store on other side of town in front of mall. After the place in by Menards screwed us customer service sent us there and they were not helpful. The guy Cody and the other guy i think his name was Jeff, there worked with customer service to fix what the other stores messed up.

Ch
Review №29

Very good service!

K
Review №30

Just left this store today and all I had was fantastic service, the staff was amazing and the employee that was assisting me was great”Cody”. The staff was knowledgeable on their products and I was in and out. Android to iPhone I went!!! I would recommend this store to anyone looking for a new phone-

Ge
Review №31

Cody was great!

Ma
Review №32

Cody was wonderful

Li
Review №33

Cody was great 👍

To
Review №34

Cody was wonderful. VERY nice young man.

Jo
Review №35

We purchased three Apple iPhones from this store less than a month ago, we received excellent customer service during this purchase. We returned today and dealt with a very rude employee by the name of Josh. My mother was demeaned and received no help. Her phone began shutting off throughout the day, she explains the situation, and Josh proceeds to tell her it’s a Verizon issue and it’s past 14 days, “we can’t do anything for you here.” Without looking up our personal information In the computer, complete disregard for the issue, and expressed no interest in attempting to help us. I’ve managed 100+ employees in work experience, and this employee would be dismissed immediately if his actions were seen by management. Hopefully you improve your customer service for future customers. Apparently purchasing 3 new iPhones is not enough to be valued at this store.

Jo
Review №36

I was using another carrier and could not get service at home. I went into the store and was helped quickly and left with the security of having a phone at home. They were polite and very helpful.

Da
Review №37

Cody helped clean up my phone and stop unwanted adds and notifications

Ka
Review №38

This store is an awesome place to do business! Been going there since it opened and the employees they hire there are very friendly minded. They are and always have been very good to their customers. I am never sorry when I leave there. They get an A+” from me!:))

Fr
Review №39

Cody was great to work with. He deserves a raise! He made getting a new phone easy.

Er
Review №40

This store is the best Verizon I have dealt with. Cody helped me with some technical issues on my phone that nobody else could figure out. Literally. If you go there ask for him and he will help you out.

Pa
Review №41

Cody was such a pleasant young man. You dont find that much these days.

ra
Review №42

Cody helped me get watch with fall detection, he is cool guy. Highly recommend this store. Especially cody!

Pa
Review №43

Cody was great helped me get back into my Facebook after I was locked out.

La
Review №44

Cody w as great 👍

Ki
Review №45

Cody was great. He made everything so easy to understand today and made everything go so smoothly... Three thumbs up.

Me
Review №46

Cody helped me get my new iPhone set up. Nice guy.

Ri
Review №47

Verizon charged me one and a half times other consumers for mifi overage for over a year until I saw a commercial on tv and called. These cheating thieves would have kept on had I a ten year customer had not seen the commercial and called! They to this day are trying to collect money for doing me dirty wrong! Take me to court you cowards! CLASS ACTION LAWSUIT!

Jo
Review №48

Ben, shayne, Josh are the bomb. They help with everything and put a smile on your face. Greatest service by far anywhere I have ever been to shop.

Di
Review №49

Coty was so sweet helped me set everything up ok my new phone.

De
Review №50

Cody was cool guy helped get my new phone on and everything transfered made it real easy.

He
Review №51

We worked with Cody. Not only was he a very nice guy, but knew what he was talking about and made the entire process painless. Need more retail guys like him. Much better experience than at the verizon corporate store

To
Review №52

Cody was awesome

Ji
Review №53

Cody was great

Su
Review №54

Cody is so nice. He helped me fix my phone without force to buy a new one.

Co
Review №55

Upgrading my phone was completed quickly and all questions received informational answers! Highly recommend the trip down 46 to this store.

Jo
Review №56

Came here and delt with a nice young man Coty. He helped me get myphone fixed after walmWal refused to help me get things moved to new phone.

Ja
Review №57

Cody is so sweet, he helped me restore my phone after a hacker got in it.

Al
Review №58

After having a bad experience at the Verizon store just south of I70, we visited TCCs store and the manager, Cody, was extremely helpful and set us up. He helped us through some technical issues we were having with our iPhone, transferred a line to our account, figured out a new plan for our family, and transferred everything from an iPhone to an Android.While I originally went to the Verizon south of I70 and had a good first experience and then a horrible second experience, I would strongly recommend skipping the hassle and making TCC your Verizon store for a consistently great experience. Thanks for the great service, Cody!

Ja
Review №59

Cody was so sweet he saved my phone

Ju
Review №60

Excellent customer service! Thank you Cody for your help!

Ha
Review №61

Cody was wonderful.

Ph
Review №62

Cody was highly recommended by my sister in law, and he did not disappoint. He was very friendly and patient, which is such a blessing when you dont understand technology.

Da
Review №63

They did a great job on explaining my new phone to me. Highly recommend

Pr
Review №64

Cody heled fix my phone so nice

St
Review №65

I was in the store today trying to get a better deal on a monthly plan and to get a new phone I could use. We met Shayne and he hooked me up. He was very knowledgeable and helpful. I walked away with a plan that saved me money and a phone that I love.

Ma
Review №66

Quick and efficient. They had hand sanitizer but no one was wearing masks.

pa
Review №67

Cody was great, he fixed my phone.

Ma
Review №68

Great experience. Very helpful

Sh
Review №69

Cody was so nice

Be
Review №70

Cody was great helped me get my stuff transfered to new phone

Ch
Review №71

I have been in the store in Terre Haute on 46 several times. Every time I go in they help me and are very nice. They always help inform me about my device and answer any questions I have and I have a lot of questions. They all need a raise their because its hard to find good service anymore!

Ro
Review №72

Love the store - always get my problems solved. Cody is awesome - highly recommend.

Be
Review №73

Cody assisted us with excellent customer service and we recommend this Verizon store and Codys expertise to everyone!

Wi
Review №74

Becca went above and beyond to assist us. We couldn’t have asked for better customer service and product knowledge. Would absolutely recommend to anyone. She was fantastic to work with.

Ro
Review №75

Best place around to get phones. Ask for Cody he is awesome! He took care of our upgrades and saved us money on our monthly bill. Will never go anywhere else.

Ro
Review №76

Drove over an hour just to work with Cody to get my new phone. I wouldn’t go to anyone else. Can’t say enough good about Cody he takes care of his customers and listens to what they need. He doesn’t try to oversell you. All of Verizon should be like him.

Je
Review №77

Cody was great he helped myself and my wife set up the new phones we got last week

ma
Review №78

Anna was terrific with helping me with my phone mess and got me in a new one! Thanks!

Ad
Review №79

Cody is super knowledgeable and helpful, even when the help is just over the phone!

Mi
Review №80

Cody was great, he helped get my business pack up and running.

Ju
Review №81

Cody was fantastic, so nice, and so helpful!

Mi
Review №82

Only store i deal with

Ly
Review №83

Cody was very a polite young man.

Ri
Review №84

Very friendly and great customer service

Je
Review №85

Cody was wonderful

St
Review №86

Cody helped get my phone working again. I thought i was going to need a new phone.

Co
Review №87

Cody was so sweet, he helped me get set up with my first smartphone.

Pa
Review №88

Cody was amazing he took his time with getting my account set up and helping me understand my new iPhone

Da
Review №89

Cody was great helped me reset my Apple Watch

Sh
Review №90

Cody was such a sweetheart. So glad I left the other store and came to this location.

St
Review №91

Cody was great

Sh
Review №92

Cody got me and my husband all set up on our new phones. He is great!

Ta
Review №93

Cody was very good help, I’ll be going back for sure

Je
Review №94

Personnel were nice and accommodating but it took a while for Service

Sa
Review №95

Excellent service, the manager Cody was professional and courteous. Highly recommend!

Re
Review №96

Cody was so helpful and knowledge!!! Treated us like family!! Got 2 new phones so thankful for him! He deserves a raise!!!

R
Review №97

BECCA IS AMAZING! She is always so helpful, honest, highly knowledgeable.

Ma
Review №98

Cody was so nice and got me all taken care

La
Review №99

Cody and Josh were great

Py
Review №100

Went in to pay bill, guy said just wait two days to re-up. He ended up charging my card but not my account, I had to go to the other store across town to get it fixed. Wont be back to this location.

Information
8 Photos
100 Comments
4.8 Rating
  • Address:2339 South, State Rd 46, Terre Haute, IN 47803, United States
  • Site:https://locations.tccrocks.com/in/terre-haute/2339-south-state-road-46.html?y_source=1_MzIzMjU0Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 812-877-3500
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:9AM–9PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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