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iMechanic, Apple iPhone Repair
1426 S 3rd St, Terre Haute, IN 47802, United States
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iMechanic, Apple iPhone Repair
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Ke
Review №1

In 2019 they fixed the hinge on my laptop for $60 and said they would credit that towards it if it broke again. It did in early 2020 and they told me it would be $160, so I paid $100 for them to order the part, which they said would be delayed due to covid which I understand. They never called me back to tell me they got the part. I called them to check on it and it wasn’t in yet. I called a month later to get a refund and they said they can’t refund special orders. They also told me the original price they told me was wrong and I would have to pay more. Since then I have messaged their Facebook and emailed them with no answer. So I’m out $100 and still have a broken laptop, and if they ever got the part in, they never told me.

To
Review №2

I love I mechanic! I have had several phones and a couple of iPads fixed here and they are very professional and prompt. Great repair quality and very honest. I would highly recommend!

Mi
Review №3

I cant give them 5 stars because I gave them almost $250, its just principal. That said they fixed my broken screen in under 1.5hr and they have great customer service. There was an issue with my antenna after I got the phone back and they fixed that no hassle in like 20 minutes. I hope I dont have to visit them soon but if the need arises then I wont hesitate to.

B
Review №4

Great experience from start to finish. Booked online and got me right in. Had my phone fixed in a timely manner and prices were fair. Would highly recommend

Br
Review №5

I brought a keyboard in to have two keys replaced and was told they will not replace individual keys, only entire keyboards. Replacing individual keys is a standard practice so it feels like its just a way to get more money out of people who dont know better. I sat in their parking lot and ordered the two keys I needed along with key mounts (hinge) and cups for $18 including shipping. I would recommend looking around for other solutions before settling on this place.

Tr
Review №6

Ive had several repairs done here, including computers and cracked phone screens. I looked into replacing a phone screen for a burned in image. They recommended I look into buying a similar model, a year newer. It was about the same cost as the replacement screen and would be less likely to have the same problem with burn in, than the replacement. It didnt make them any money, but it was the right advice.

Te
Review №7

I purchased a phone at iMechanic a couple of years ago. They were recommended by my cellphone carrier. Their prices are competitive, their service is excellent and they back their products. Most recently I needed to replace my cellphone case, cover and battery. They remembered me and the phone I had purchased! They listened to what the problem was, and checked to make sure I needed everything I thought I needed. In today’s world it’s so nice to deal with a local business, a person who knows the products they are selling, the patience to explain the products and answer questions for those of us who are technically challenged, and a business that provides support and customer service. Love this shop!

Sh
Review №8

Excellent service! Everyone Ive talked to has been very nice and they will bend over backwards for you.

Wa
Review №9

Broke my phone twice in a month.. both times I got it fixed here. They were great!! I appreciate it so much. Easy. Fast. Friendly.

Br
Review №10

Fast, friendly service.Although I realized after the service was completed that aftermarket parts are used. I wouldn’t have purchased if I’d known to begin with.Hopefully no issues.

Ma
Review №11

Great guys to deal with! Fast, courteous, and they know what they are doing!

ca
Review №12

These guys are the best! Always super quick and very helpful. Weve been going here for years and they have always done their best to fix the problem for the lowest price possible.

Ma
Review №13

Fixed my sons cracked screen on his Samsung Galaxy A02

Ka
Review №14

I was in a pinch because my laptop for school wasn’t working. They found the issue and helped me. Super great service, really nice people, the building was clean and there was proper mask usage and social distancing.

Li
Review №15

I would give them 10 stars if I could! This is definitely the best phone repair shop Terre Haute has ever had, matter of fact, Ive never had a better experience in dealing with repair work of any kind. Not only are they very friendly, attentive, and extremely knowledgeable, they also provide fast service and the price is extremely reasonable. These guys really know their stuff!!!

ti
Review №16

Awaesome customer service. Quick turn around time. management runs has a fine tuned engine in place in The Terre Haute area.

Ja
Review №17

Very happy with price and quick fix

Ra
Review №18

Went to get my screen fixed, and they returned it in working condition, but the screen looked great, but it would constantly glitch. I went back in less than an hour telling them about this issue and they told me it was not their problem and the phone left in working condition, which means my phone was returned to me in worse condition than when I sent it in. DO NOT go here.

Br
Review №19

I highly recommend this business! Extremely impressed with their service! After answering many of my questions, they took time to do a factory reset on my phone and they didnt charge me anything. They were very helpful and knowledgeable. I took my iPhone in in hopes of getting it turned back on, but due to the overload of storage that made my phone crash it was too late to save my photos and I didnt have everything backed up on the iCloud. They were very helpful and patient with my questions!

Ka
Review №20

Fixed and back to perfect within minutes!!! Highly recommend.

Cu
Review №21

Amazing experience. The repairs here are significantly cheaper than at official Apple stores, and they don’t rip you off like Apple stores. They have lifetime warranty on replaced parts, and they have experienced technicians that get the job done fast.

Vi
Review №22

Great service!! The staff was so friendly! I would definitely recommend coming if you value your time and efficient work😁😁

Le
Review №23

One of the best shops I have ever dealt with in Terre Haute! Highly recommend! I love these guys, best attitude, never fails to fix whatever I take in very promptly. Always offering to help whenever they can.I can’t say enough how much I respect and admire their customer service!

Da
Review №24

Great customer service!! Fixed my watch in about 30 minutes. I highly recommend this establishment for cellphone repairs as well as other electronics..

Ti
Review №25

A truly great business that is completely customer service oriented. The best service and really fast. Everyone I know knows about this Mechanic and their wonderful service. It doesnt get any better than this!!

Za
Review №26

I got my console fixed and my brother and it took over 3 weeks to get both fixed.

De
Review №27

Took my ipod to get repair. I really had faith this company. Received my IPad back the same day. The next day ipod was acting up took it back and they fix the problem because it was cracked. Nevertheless the iPad was in a case when I took it to and picked up in a case. How did it get a little crack in screen. Lesson learn check your product over in the store 👌.

Me
Review №28

Great service. Quick repair and fairly priced. Both times I have visited this business, they have been professional and helpful. I felt I was given genuine advice that was the best option for me rather than their business. I will go to them first when I need help again.

Ja
Review №29

Nice people. Been there twice. they will be the first person I will look up or go back to if have any other issues with my

Sh
Review №30

They were quick and efficient and did a great job! I would recommend them to anybody. 👍

Ka
Review №31

I stopped by simply because it was on my way home from work, but now its somewhere I want to go out of my way to in the future. I came in asking for a fix to my Pixel 2 charging port, and for a reasonable price they quickly and succinctly repaired my phone. My charger that had not worked in months works again. 5 stars, great experience overall

Ar
Review №32

Took my sons phone here because it wouldnt charge. They cleaned the charger port and didnt charge me. He could have easily said come back in an hour and charged me for a port but didnt charge a thing. Very nice and honest staff. They have my future business.

Jo
Review №33

I cracked my screen and they replaced it in under an hour for a respectable price. At no time did I feel like they were patronizing me or trying to up-sell something I didn’t need. With a lifetime warranty on the replaced screen, I don’t see how I can complain about a single thing. Very knowledgeable and friendly staff. So far, I’m very happy I chose them for the repair.Update: Screen is still in excellent shape on my iPhone. Brought a MacBook Air in with an expanded battery, which is not safe and could even explode! They were extremely reasonable in disposing of the battery for me. An excellent business!

Bi
Review №34

Very good service

ti
Review №35

Great service!I had a phone that was still working well but had battery issues. For the price of two months of a new phone payment they had me back up and running quick. The staff was very friendly and the service took only about an hour. I had checked online to see if I could replace the battery myself so I know it was no easy task. Very happy and will recommend them any chance I get!

De
Review №36

Went to store yesterday with mine and my husband phones. Both needed new batteries and mine a new screen. Great service, polite workers, great prices on repairs. I was thoroughly impressed. They will be seeing me anytime I have an issue with something.

Ab
Review №37

Just left this store, my mothers screen on her Samsung galaxy s7 edge went bad. I had called several businesses one of which being geek squad at Best Buy for quotes to get it fixed. We came In and they luckily had a replacement screen in stock. And in a few hours fixed it and replaced the battery at a fraction of the cost of Everywhere else. I am going to return soon for a few of my electronics. They have a new permanent customer here.

Da
Review №38

My phone would not charge. I brought it to iMechanic Terre Haute and they took a quick look at the lightening port and said it would not take long. Came back and said it was a dirty port which he cleaned for me at no charge. If I ever need a repair in the future this where I will go.

fa
Review №39

Quick and good service!

Pa
Review №40

These are the very nicest people. My iMac died, and they charged me nothing for trying to fix it. They are keeping it for me until I get a replacement and will transfer my stuff for a very reasonable fee. I was told exactly what to look for in a replacement computer. 100% satisfied and impressed.

Ly
Review №41

GREAT prices, and even better customer service. I recommend this store to anyone with phone issues. They also have a great selection of cases for iphone and android. Nothing bad to say about them at all.

Mi
Review №42

Staff is very kind and helpful. Great communication and fixed problem quickly!

Jo
Review №43

Went for issues with my iPhone. Staff was quick to diagnose the issue and get me back on my way. Very helpful and friendly. Will definitely go back if I have any future phone issues.

Ra
Review №44

Great service oriented staff, friendly, efficient, and knowledgeable. Highly recommend!

La
Review №45

They were great and I had my fixed phone within 1 hour. Definitely recommend for any apple needs.

Wa
Review №46

Did an awesome job couldnt ask for better service!

Ry
Review №47

They fixed my sons ps4 for $100. It had the blue light of death. Now it works great.

Mi
Review №48

Very professional. I had a spill on my Mac Book Pro 2 weeks before finals and they took it apart, cleaned it, and made it work again. Really thankful they were here. 5/5 would recommend to anyone in a jam!

Ta
Review №49

I have never had a bad experience. They are always easy to deal with and dont charge you an arm and a leg.

H.
Review №50

My moms phone got wet and the staff put in such a great effort to repair it for me while I was in town for just a short time. It was not repairable but the amazing part was they did NOT charge me for the diagnostics. Wow. I highly recommend them as fast, courteous, and professional.

To
Review №51

Great prices on repairs. Friendly service. Did not try to sell me anything more then what was needed

Br
Review №52

Took my computer there after dropping water on it and luckily was only the battery that got affected. Took some time for the battery to get shipped in which sucked being in grad school without a computer but got it fixed and works good so I am happy!

Ba
Review №53

It was a very quick service to have my screen replaced On My iPhone but when I got it back my home button seemed kinda loose. Slowly over the course of two months my home button got worse and worse. After I picked it up, it went from Having to press the button a couple times then repeatedly to get it to work and suddenly to it not working at all. I was told after it stopped working that when I got screen replaced, they didn’t get everything put back together as well as they should have which lead to me having to buy a whole new phone. Completely not worth it.

Ra
Review №54

Fast Friendly and knowledgeable. I’ve never had better service. Priced right too. I’ll never go anywhere else for my repairs.

Pe
Review №55

If you need work done on your devices I recommend going here because these guys do a great job. Ive been here a few times and they are always friendly. The prices are responsible and they usually have it done same day. Thanks guys you all are awesome

De
Review №56

Im in the service business so I always appreciate great service. With all the kids I have we have cell phone problems and John at iMechanic always takes great care of us- Android or iPhone. Service is really fast and the price is always less than I expect. And boy does he stand by his work. These guys are top notch.

SU
Review №57

Excellent and fast service. I brought in for screen replacement and audio problems. They replaced screen and cleaned audio and it now works great. I appreciate their honesty and would highly recommend.

Li
Review №58

I had a phone screen replaced. They did a great job. very impressed! pleasant people!

Ja
Review №59

My Iphone had stopped charging and I assumed that I would have to get the charging port replaced but to my surprise the port just needed cleaned. It was really quick, taking just about a minute, and it was free of charge. If anyone is having issues with their phone I would definitely recommend them to come here!

El
Review №60

They were able to replace a charger port in my BLU Android phone at an extremely reasonable price ($60) which included labor.The store carries a good selection of Apple accessories with a decent selection of Android accessories. The staff is patient and friendly, explaining repairs and the free lifetime warranty on their repairs. If you need a repair, THIS is the place to go.

Je
Review №61

Great customer service! Very friendly, fast service. Brought my laptop in and had it back within 2 hours or less fixed!

Er
Review №62

Quick repair but uses cheap products

Br
Review №63

Screen malfunction from one of their screens and they tried making me pay for it and wouldn’t replace it, lost a customer*The screen malfunctioned then broke the screen*

De
Review №64

The customer service from this team is second to none. They have gone above and beyond to not only meet but exceed our expectations. We highly recommend them to anyone who has problems with their cell phones, tablets, or computers.

Bo
Review №65

The guys inside were very nice and helpful. They were able to take care of my problem quickly. Definitely will be back when I need them again

Ju
Review №66

Their employees are FANTASTIC! They did a great job! Recommend them!!

Br
Review №67

Absolutely love this place! Has always been the go to for emergency phone issues. Anything from charge ports not working, speakers being clogged, to software/hardware issues! Would highly recommend to anyone in need of help with a mobile device.

Au
Review №68

Great customer service and quality work!!! I came in with a shattered screen and with one of my cameras malfunctioning. Their staff worked diligently to find a solution, and practically did everything possible to fix my phone back to new. A big Thank You to John the manager.

Ra
Review №69

Great service. Owners very friendly. Had my cell phone repaired in an hour. 5 star in my book⭐⭐⭐⭐⭐

An
Review №70

Awesome service, amazing staff and got what I needed fixed! The staff were incredibly nice and friendly both times I went in and helped me figure out what was wrong both times. I will definitely come back for future device problems.

To
Review №71

A little pricey unfortunately.. But great quick service! Only took them 15 minutes to fix my cracked screen and phone works great!!

Je
Review №72

Were willing to replace my battery for a good price, although had some issues afterward with the phone. They were very understanding about lack of time to get it fixed and issues that arose.

DJ
Review №73

Walked in with a cracked screen, had another phone that was the same model that was busted. He replaced the screen and had me in and out in less than 10 minutes. Great work, thanks.

Ja
Review №74

Just wanted to give these guys a shout out. Took my phone on because my daughter decided to make her own adjustments and messed up my programming. They fixed it on the spot and didnt charge me anything. Thanks guys!

Re
Review №75

Quickly fixed my phone at a reasonable price!

Jo
Review №76

These guys are great. Having worked in both the service and the wireless industry, I can say hands down I trust them with all of my stuff. Any issues, check them out! I’ve never been disappointed

Da
Review №77

I was very happy with the service I received! They were very nice and polite, and was able to fix my phone in a hour! It was cheaper than using the insurance. Going back to get batter changed in my sons phone also . Both are iphones6 plus, mine was stuck on headphone when you tried to change volume and wouldnt ring because of that.

Du
Review №78

Screen was repaired poorly. Screen wasnt seated properly after they replaced it and they tried saying my brand new phone was bent. After a brief disagreement, he fixed it. Turns out I was right. Then days later I noticed I now have light bleed on the bottom and two bright spots about midway on the screen. To top that off, the home button isnt seated properly either. Can feel its raised on right side more than left. I will never return. Pretty sure I could have just done it better myself. Thoroughly dissatisfied.

Wi
Review №79

We were very impressed with their knowledge and service. We will return for service work. We took in an iphone as well as a computer and they worked on both of them and helped us with questions we had.

Lo
Review №80

My iPhone 6s+ had frozen up during an update & I couldn’t do anything on it. Walked in to this store & the man who helped me was great!! He found the problem & fixed it quickly...I highly recommend them!!

La
Review №81

I do not recommend this place, took a perfectly good iPhone 6s+ for a new screen, now the phone is useless, just jumps from app to app can’t even make a call........and trying to say I got a discount at 80$ 👎

Su
Review №82

Excellent service. I highly recommend them.

La
Review №83

Thank you so much! I am in the cellular industry and my mom was having issues. I am 6 hours away and cant help. They were so kind and patient to my mom. That means everything to me.

Wo
Review №84

My son has autism and sometimes he gets frustrated and cracks his iPad’s screen. We’ve gone in for a few repairs and it really is a lifesaver to get his device back! I would recommend to anyone who’ll listen.

Ra
Review №85

The staff was extremely nice and knowledgeable. They helped me with a software update problem. It only took them about 10 minutes and I have been working on it for hours .

Jo
Review №86

Best part about this place has been and always will be the people. Other perks include that if they cant fix the phone there is no charge. Also they were able to describe possible solutions. 5/5 recommend.

Ga
Review №87

Very nice staff and easy to work with repair several of our devices, and we have been happy every time

Je
Review №88

Excellent service, easy to work with, no bs, reasonable prices. Highly recommend

K
Review №89

Stopped in to see what was wrong with my iPhone. It would not charge thru the charging port. The gentleman behind the counter took one look pulled out a small tool and removed a wad of pocket lint. Made sure it would charge. And sent me in my way at no charge. I will be taking my laptop in for servicing very soon.

Wa
Review №90

They are always timely with their repairs. I have had a few screens and a battery replaced in my favorite phone. Any problems in the future will be handled by imechanic. Thanks guys great service! Keep up the good work!

Re
Review №91

These guys are amazing. From a few screen replacements on my sons iPhone. To a new keyboard for my MacBook Pro. They are fast, and priced reasonably. Not to mention super nice!

Ae
Review №92

Great service. Prompt service, kept his word. Recommended.

Br
Review №93

After taking my Apple product to Best Buy and being told that my phone was beyond repair I took it to iMechanic. They quickly and efficiently learned it was the battery and replaced it. I will be back if I ever have a tech problem again.

Ja
Review №94

Phone would not charge up. Stopped to see if they could fix it. They fixed it right on the spot. Great service - Great team

Jo
Review №95

Great experience. iPad glass replaced in about 2 hours.

Ka
Review №96

I was having a tough week, and on top of that I dropped my phone in soup. I was so distraught about having to buy a new phone, but then a family member recommended me to this place. So glad I went! My phone was back to normal within the hour. Fast and affordable!

Da
Review №97

Restored my phone and helped me out with no problems. Great customer service. Would definitely recommend.

Ma
Review №98

These guys were great. Helped get my hard drive going and gave me the cord I needed to connect it for free.

Sa
Review №99

Awesome place! Super fast service and reasonable prices. Will definitely return.

Kl
Review №100

They’re so awesome! I went in there around 6p.m. with an iPhone that wouldn’t charge or turn on, and by 6:30 p.m. I was out of there with a fixed phone- zero charge!! So thankfully for them!

Information
24 Photos
100 Comments
4.6 Rating
  • Address:1426 S 3rd St, Terre Haute, IN 47802, United States
  • Site:http://imechanic.com/
  • Phone:+1 812-232-3222
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Computer consultant
  • Computer repair service
  • Computer service
  • Computer support and services
  • Electronics repair shop
  • Electronics store
  • Telephone company
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
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