InHouse Systems’ technical service support is outstanding. I have to highlight Caleb. He was professional, knowledgeable, personable, and very patient. Caleb help me calibrate my cameras, reset recording parameters, and updated me on enhanced security measures. This service call was done over the telephone. I could not be more pleased with our system. I would highly recommend InHouse Systems.

I wanted to acknowledge Caleb DeLord for his extreme professionalism, wealth of knowledge concerning any question regarding the alarm equipment, his patience and kindness to help you understand how to navigate the system and his tenacity to ensure it works properly even if he needs to check it several times. Thank you Caleb! And I highly recommend InHouse systems to anyone looking for a reliable and reputable alarm company.

What a great company! Great service, good people who are so helpful and kind. Can’t say enough about how helpful they have been in helping me with my needs for the security system. If there is a glitch they are extremely fast and coming out to fix it. I would highly recommend them for your home security needs!

We bought a home in Temple and were going to be out of state for several months before moving in. I was concerned that the new appliances and other items would be subject to theft in our absence.I called a company I used in Oregon and was as displeased with their proposal as I am with their current level of service.A police officer gave me the name InHouse. I called and met Derek. Derek set about designing a system that protects my investment and family. I could not be any happier. I can remotely monitor and control the security environment of my home. I have even opened the garage to allow the secure delivery of materials securing it after the delivery.If you are looking for security and comfort, call InHouse and ask for Derek.If all youre looking for is getting a discount on your insurance, then call a company with only Initials for a nome. If, however, you are seeking safety and value for your money, go with InHouse. Its as easy as ABC, and you get real customer service.

Diverse culture! Very professional! Straight forward and honest. They have the knowledge and experience to ensure you are happy, satisfied and your expectations exceeded. I recommend them.

InHouse is great! They are professional and the technology just makes everything so much better. During the TX snow storm it became evident that we needed to have a Smart Home system that would allow us to have door and thermostat controls from whenever I was away from our organization. Also the cameras have made it so easy to see what’s happening in real time. Thank you InHouse for everything!-Foster Love Bell County

I would like to say that Derrick was very considerate, kind and understanding of our lack of knowledge of security. He is also very knowledgeable, everything we asked he was able to answer with clarity.Im sure glad he was our technician. We fully understand our system now. Thanks and God bless.

Derek and Caleb were able to come out the week I requested and restore my camera feeds. Both were punctual, professional and answered all of my questions. April was responsive and super nice when scheduling my appointment. InHouse is the only company in the area I would trust to work on my equipment. Thanks!

I would highly recommend Inhouse systems. They are very professional. I worked with Josh and he was great at answering all my questions and getting back to me quickly. The techs that installed my system were very professional as well and did a great job. I am very happy with my system.

The two men who did our install were great. They stayed until everything was understood.

I have been using Inhouse since 2006 and all these year, in-house has lived and far exceeded my expectations. When I travel overseas, I never have fear because in-house got my back. .

When we were experiencing rolling blackouts, we called InHouse Systems & Caleb answered. He was so patient & talked us through disabling the security system temporarily because of all the constant beeping throughout the house when power would go off & on. He was so kind & explained everything so well that we were able to put the system back on ourselves when power was back on. We have always received awesome customer service when we have needed to contact this company. Thank you so much!

Professional and did a wonderful job. I would highly recommend this company. Derek and Joseph gave the highest level of customer service. 10 ⭐️

InHouse Systems has monitored my alarm system for the past 5 years. The system is easy to use, the app is very intuitive, and their customer service is awesome!The few times I had an issue, it was addressed immediately. Great team of people!

In House Systems is a great company to do business with! They were prompt and answered all my questions about my alarm system. They helped me select a new more technical system than we had.The install was fast and is working great!I highly recommend this company alarm needs!Tommy YettsRockwall Marine

The upgrades to our security system were quickly and professionally installed! In addition, when we later had questions, the staff at InHouse were very quick to chat with us over the phone to troubleshoot our user errors! :-) would absolutely recommend InHouse to anyone looking for a security system!!!

My daughter had service with InHouse, When she passed away in April and everyone at this company treated me like Family. As a Mom, you don’t think you will ever have to bury your child and it’s a nightmare but InHouse walked me through everything. Thank you so much to everyone at your company 💕

Always great and prompt customer service when we have an issues. Very happy with our Alarm Service!!!

Rick is such a professional. Rick has installed lots of equipment for me, and I won’t let anyone else service my alarm system. Thanks for all the attention to my system.

Been with this company for years. Honest, reliable, professional. On top of your security!

In House staff respond quickly and are professional. They make sure all of your issues are resolved.

If I could give this company zero Stars I would. First of all, I was way over charged for the work that was done. The guy was only at my house for 10 minutes, yet I was charged for an hour of work, because apparently this company has a policy to charge for an hour of work even if they are not there for an hour. So basically, their policy is to rip off customers. When I confronted the secretary about this, she ignored me. I even said how do yall not feel guilty and she still ignored me. I also found out that my monthly alarm Bill, a percentage of it is used for gas on the vans. That is not my problem. Yall should pay for your own gas on the Vans. I was told that the charges occurred are also used for gas on the vans. When I confronted the technician about how I was overcharged, all he said was I dont deal with the charges. If you want to company that treats customers like dirt oh, this is the place. Also look at the response from the owner, he or she completely ignored the fact that I said the secretary was rude and ignored me. And they are still trying to lie and scam people. I have had lots of maintenance man come out to my house and charge for only the work they did and a small fee, but it was very affordable. I love how the owner simply just gave an excuse and ignored everything I just typed above

Called this company twice to request a review for tv mounting, surround sound, etc. Never heard back from them. unfortunate.

Horrible company. They wired my whole house incorrectly with CAT5 cable. The tech just plopped the ends on without know what they were doing... still waiting on them to fix it. Would not recommend this company.

I’ve used InHouse for a sound system in an apartment, and both security and sound in my house. I’ve worked directly with Nathan both times, and definitely plan to do so again when I move. I always recommend them to my friends, and they’ve always been happy with the results!

They bought out DFW Security this past year so my account and contract transferred to them. I married and moved out of my house last but they wouldnt let me out of the last 5 months of my contract despite being a very loyal and timely paying client for 2.5 years. I understand if I just changed my mind but seems that a company focused on customer service would allow exceptions for unusual circumstances such as this. Be aware of long-term contract language.

I have been working with Nathan from InHouse for a while now. He is knowledgeable and responsive. He has gone above and beyond to help me with my project.The technicians that have installed my wiring have done superb work. The prices are phenomenal given the quality of work done. I highly recommend working with InHouse, particularly Nathan.***Update***Now that the project is complete, I can say without reservation that InHouse provided some of the best service and product that I have had in Temple/Belton. I could not be happier with my system. As mentioned earlier, everyone at InHouse, including the technicians that I worked with, was awesome/professional. Definitely recommended!

I had an issue with a now former employee. It became a fairly large issue due to the number of problems. After contacting the business, the owner reached out to me at a late hour (was suprised, but happy to see he was concerned) and promised to resolve everything.He personally came out to my home to review it with his team and determined what to do. They resolved all my issues and over-delivered on the fixes. I have sinced used them for additional equipment and installs and would highly recmmmend them to anyone for in-home AV/Security services.

Great bunch! Very good about making sure I knew how the system worked.

Totally would recommend this company to family and friends. Really awesome customer service!!

We have had our security system for 3 months and it has already saved us from a break in. Customer service is excellent and the system is top notch. Would definitely recommend!

Answered all my questions.

InHouse is great! Fast, with great installation . Equipment is easy to use & they explained everything to me. Would recommend them to everyone!

Fantastic business. I would recommend them to anybody.

Great service and prices are reasonable.

I called and met with Nathan. Told him what I wanted done, he said he would draw up a quote, no problem. Assured me what I wanted done wasnt impossible - in Ceiling surround sound speaker system and quote for Network cable and security system. After 2 weeks of no contact, I emailed them again and asked if I would be getting a quote. Two days later after again no quote, no reply, nothing - I emailed them again and let them know I no longer needed their services. Still no reply to this day.I went with Install Kingz from Killeen - they do everything In-House does, with top notch service and were quick and inexpensive. And they service Temple, Belton, etc.

Awesome folks! Would definitely recommend!

In House has the worst technicians I have ever experienced. I was horrified how useless the technician was in helping me fix my problem with my In House system. On top of that, the help service was ridiculously slow. After being on hold with the rude receptionist for 20 minutes, It took over an HOUR for the technician call me, and he was unable to fix my problem. If you are trying to find a home security system for your home, I suggest you choose a different company to work with, someone who will help you when you need help.

Great local company, I would recommend it.

Great local company, very nice people.

Great company. Great people!

Great people! Great service!

This company is on their A game! They are local and the best!!! Very happy with InHouse!

RUN JUST RUN and never consider hiring this company! they operate like shady mechanics.

Friendly and great local company

Great service