Incredibly rude girl working the counter. Went in for some aeration stones and she barked at me that she didnt have any. How does a hydro store not cary these? Then I was looking around the store to pick up some supplies and impulse buy when she told me I can get hurt for being on the phone in her store? So I uncomfortably put my phone away and then she told me RUDELY that shes moving things around and I should go to the hydro store down the street thats bigger and has more product. It was one of the ruddest most awkward experiences Ive ever had in a retail store.

Monica, the store owner, is very knowledgeable and very helpful with selecting the right products and helping with issues.

If you’re new go to the back door. Owners son is super helpful. Comes off as a little but stand offish at first but don’t let that turn you away he’s actually a super nice guy and they’ll try their best to work with your budget so that’s cool.

Went during store hours. They were closed I called and she said they’re open but she’s waiting for delivery so they’re not open? Friday at 2 pm. Ridiculous.

Service is horrible! Rude employees with attitudes.... on Google they say theyre closing time is 6 and is really 5 they NEED TO UPDATE ... I just went to Grassroots Hydroponics just right down the street of them only 5 mins away was worth leaving IE Hydro Gardens to come over here

Friendly, Knowledgeable staff. Decent prices and a fair selection of goods. I had a good experience and will be going back again.

Monica is great and knows her stuff, she is busy, but she knows what she’s doing. Best prices in town, for sure.

Friendly services knowledgeable of their products.

Amazing place. Great prices and the best service ever. 👌👍👌👍👌👍👌👍

The nice lady helped me get everything i needed to grow a great garden indoors i am so happy best prices in town thank you nice lady

I LOVE I.E. HYDRO GARDEN MONICA IS AWESOME ALWAYS GIVES THE BEST DEAL!

Came here at 11:30am sign says open at 11:00am. Walked to the back and door was open. I asked the lady inside of store, if it was open and she simply waved me to go away. WTH?

This was my first time here. I asked the lady if they had bamboo stakes and all I got was I sold out. Then she just went back to ignoring me.

RUDE OWNER. Came to business at 11AM and the front door was closed. Sign said otherwise. She seemed like she was off her meds.

Must be front for something else. Stopped at 4:20 on a Wednesday and the front door was locked. There was a pile of mail/newspapers in front of the door. Went to the back door, and the woman on the phone said they were closed. Taking our money elsewhere.

Monica is always there to help. Super professional always has what I need

Horrible customer service Google says open till 6pm and there not but that s okay its when walked back to my car mind you I parked in the back of the store there was a lady working I asked are you guys open and like that dirty look didnt want to tell me what time they are open had to ask twice still then super short like she just hated life anyway dont go if you care about customer service

Really rude on the phone, called 5 times with no answer