Nancy has always been willing to help. Squeezing me in for adjustments. Making sure things fit correctly. The friendly staff will make your decisions easier to complete.
I am very pleased with dealing with Nancy Karmelich for the purchase of new hearing aids. She was very helpful in answering all my questions about the products they represent. Thank you, Nancy!
I am so happy with my decision to get a hearing aid from Connect Hearing. Nancy Karmelich was so nice and patient. She answered my questions, explained the process, procedures and all technical details regarding the use and maintenance of my hearing aid. The ladies working at the front of that particular location ofConnect Hearing were all pleasant to talk to on the phone. I had an easy and smooth process from my first appointment to the actual receipt and trial of my hearing aid. I would gladly refer them to the next client.
After 17 years of disappointing hearing aids I finally found someone that really cares to take the time to properly evaluate my hearing problem and offer a reasonable solution. I say reasonable because if you wear hearing aids you know that the skys the limit when it comes to price. Nancy Karmelich of Connect Hearing in Temecula is the most professional and knowledgeable audiologist Ive had the pleasure to work with. Not only pleasant but she really cares. Trust me, you will be delighted with her knowledge and product line. Thank you Nancy
Excellent service. Most thorough hearing assessment of the 30+ I received over the years. Will definitely recommend this facility to family and friends
I needed new hearing aids and was referred to connect hearing and Nancy Karmelich the audiologist tested me very thoroughly. Prescribe the perfect hearing aid the Phonak paradise P 90. Nancy is friendly and knowledgeable and has made a great change in my life !
Thank you Connect Hearing for your wonderful service! I can hear!! I will forever be grateful for the guidance, friendly service and welcoming smiles I receive from Carrie and Laura. Losing your hearing is scary enough but you made the process easy and painless. Thank you!!!!!
I am really happy Carrie Gomez, HIS. She is soo sweet. She made me feel really comfortable, she explained everything so that I totally understood. I would recommend my friends anytime. Thank you.
Carry was who helped me with purchasing a hearing aid. She was helpful and very pleasant. I highly recommend connect hearing.
Words cannot describe my experience! I have never had such an extensive test with such amazing results Not only can I hear things I never heard before but my balance has been restored! Nancy is such a warm, caring person - she wanted the best for me! I highly recommend Connect Hearing for anyone with hearing challenges.
Wonder experience. Carrie was very friendly, helpful and clear with instructions. Will recommend Connect Hearing to anyone.
Great job, awesome staff. Happy about my hearing aids. Sucks that I have to replace batteries every week.
Kerri was pretty informative and now I can Kerr much better. Thanks to Connect hearing.
Worst customer service. Front desk receptionist is extremely rude. I had a scheduled appt yesterday afternoon. Apparently the office had scheduled a meeting at the same time. I was told “you have to wait” as soon as I walked through the front door. Receptionist attitude and tone was so rude. Acted as if I was inconveniencing her by my presence. It’s your job lady! If the first experiencing when walking through the doors of this business is this woman… WOW! I immediately left and rescheduled with hearing life in Temecula which by the way has better reviews. Horrible experience at connect hearing. Waste of time dealing With incompetent people. So unprofessional!!
Don,t go here unless you have money to give away. They solicited me for a 2nd hearing aid and when it didn’t work left it up to me to try to collect my 1500 back from the insurance company after they sent the wrong serial number with the returned hearing aid. The insurance company has been trying to contact them since the 6th in regulates to this issue. ILL NEVER USE CONNECT HEARING AGAIN.
Is very patient and knowledgeable she knows what shes doingHer name is Laura
Visited this connect Hearing for the first time, great customer service very professional answered all my questions and explain all the features of the devices. The important part was she took the time to show me how to clean and take care of my hearing aids. Thank you for great serviceJoe C
I have had my hearing aids for 4 years. Even though they are out of warranty, i was given s free consultation and cleaning.I always want to understand the why, Dr. Explained the anatomy and why it works. Beyond helpful.
Very pleased with Carrie at Connect Hearing.
I got my hear aids with Julie who was absolutely amazing getting my hearing much better than ever. I went in today to get box of batteries that I always go to them.
Nguyen Tran is a true professional and talented the man knows what he is doing!!! listened to all my concerns and fixed all my problems. I feel and hear the best I ever did. Thank you Laura for booking my appointment so quickly.
Very professional and simple process. Julianne was great and answered all my questions. I highly recommend this office for hearing help.
A thoroughly pleasant time. The audiologist was very understanding and helpful. I tried to help him with his IT problems. Pain in the butt having 2nd rate software and support.
Totally great service loved everybody that helped me kept me well informed Nigel Loring help me out quite a bit showed me everything I need to know about my hearing aids looking forward to using them thank you
Parents are new to the area, needed to get my Dads hearing aid situation figured out. Honestly didnt have a clue where to begin. Julianne is a true professional and took care of us well. Exceptional customer service and she seems to really be into hearing hearing aids and the work she does.
Saw Julianne to help get my husband hearing aids. She was professional and very knowledgeable. Weve had a pleasant experience on all our visits. Highly recommended!
My husband was looking for a place to take his father when we found Connect Hearing. My father-in-law could not stop raving about how nice Julianne and Laura were. My husband left feeling confident in the service they received, said that Julianne was patient and explained things in a way that his father could understand, and appreciated everything. We need to get some questions answered from hs insurance company before we are ready to move forward with anything, but once we figure it out, they will be back!
I took my Dad to his hearing appointment as he needs a little help nowadays. The office was clean, professional and Laura at the front desk helped with our paperwork. There was a small issue with our appointment time but Laura came through in flying colors and made it work for us. The testing was done by Camden who was professional, comprehensive, knowledgeable and he knew exactly how to handle my Dad with his corny jokes. We both left there happy and feel like we made new friends in our short time there. My Dads hearing score wasnt impressive...but Camden and Laura at Connect Hearing were!Thank you guys for the service you provide and for keeping my Dad happy!
Nicole made you feel comfortable and relaxed. She gave you the feeling of assurance that she can take care of any concern that you might have.
GREAT service! Camden has been so wonderful to work with and very helpful. I have had recent full deafness in my left ear and he has made my everyday life so much better with the cross bar hearing aids, I am very / very happy. Highly recommend this place and Camden....love them !!!
I went to Connect Hearing a few years ago and was very disappointed. My insurance referred me back to them again. Didnt want to go but didnt have a choice. I was extremely impressed this time.Rene, the boss there has done a great job of turning it around. CAMDEN took care of me and I had the most comprehensive test I have ever had. He explains everything as you go in a way you can understand. He is professional, caring, patient and very knowledgeable . I highly recommend this company to anyone who needs help with their hearing. They dont try to sell you the most expensive item either. They give you exactly what you need. Go ask for Camden and HEAR AGAIN. Its life changing.
Connect Hearing and my consultant, Julie Madeira, have been a wonderful experience from the very beginning. I highly recommend them for anyone with hearing issues.
This is Mary Schneider (patient). I can honestly say Ive had a very good relationship with personnel at Connect Hearing in Temecula. As a matter of fact, Julie (new audiologist) and former office manager, and receptionist extraordinaire, represents excellence in customer service. I am regretfully moving to Hear USA, but ONLY due to my insurance benefit that was so rich, I could not refuse. I am sure it is the contract they have with Kaiser (of whom I am a member). The County of Riverside provides a supplemental plan that made my purchase discounted from $7,700 to $2,950. You never know what the future holds. I wish Julie and Connect great success. Regards, Mary Schneider
Wynn is so knowledgeable; he conducted the hearing test very precisely and explained the importance of correct hearing in relation to the brain and how the lack of hearing can be the cause of an unhealthy brain and a higher chance of getting Alzheimers and Dementia. Wynn also explained the hearing aids in detail and took his time with my friend who voiced many questions and worries that were all answered. I was so impressed that I made an appointment for my Mom.
They have some awesome service they are more then willing to help people . The audiologist does a great job with the hearing test and letting u know where ur at with that and showing u hearing aides and prices and those kinds of need to knows. My only concern is they need to be a bit better answering their phone and calling back people in a more timely manner. But other then that it’s a good place to go too.
Excellent service.Highly recommended
Very Nice! Camden was very professional and listened to all of my needs! He is doing all the research, and not putting it on me. Thank you for doing your job!.
Julie was so helpful. It’s my first time wearing hearing aids. I received them from a buddy I did a hearing test and found I was missing letters when someone would speak. Julie programmed my hearing aids and put on new tubes and plugs. Thanks Julie highly recommend!!
Totally nice and helpful staff. Not a long wait at all. Person that did hearing test was very patient and professional. Only thing I could say was it was too hot in waiting area but with all those windows, I can see how it would be hard to regulate heat
Great service. They really take the time to listen to your concerns, answer your questions and explain everything clearly and thoroughly. I would highly recommend them.
Camden has been very helpful, patient, kind & professional. My mom is so glad that she decided to go to Connect Hearing. I would definitely recommend them!
Jeremy was so helpful in helping to explain the care & maintenance of my husbands hearing aids that we purchased here. Jeremy & Laura have both been so helpful were time we have come in
Great, fast, service. Friendly staff. Very satisfied with my service.
Jeramy and Laura were very helpful in answering my questions, Jeramy was so knowledgeable in handling my husbands hearing aids, he explained how important keeping the hearing aids clean this improves the sounds etc., hearing all this information was extremely helpful as this is our first experience with hearing aids. Laura was very friendly offering coffee or tea. I loved that the office was very clean.
The whole Connect Hearing Team in Temecula is amazing. Cameron fit me into the best hearing aids I have ever known. Even after the sale, he and the Team have given me outstanding care and advice. They made sure I had a blue tooth device that enhances television hearing. On top of all that, Laura makes kit a pleasure to make appointments. I cant say enough great things about Connect Hearing in Temecula. I wouldnt trust my hearing to anyone else!!
This place is great. Friendly staff. Lady at front desk Laura is very helpful. Highly reccomended.
My Mom had a pretty bad hearing loss. The people at Connect Hearing were great helping us to choose the right solution. Now my Mom can participate again in the family conversations. What a life change!
Very friendly and knowledgeable about the productI went in to discuss hearing levels and getting fittedFor my hearing aid when the order can in they setLevels and showed me how to put them maintain them and i was on my way....im a happy camper
I needed cleaning for my hearing aids and they were able to able to help me without an appointment.
Diagnosed with a hearing loss can be a negative turning point in the aging process but for me I was excited. Excited knowing I can have quality hearing if I can find the right fit and brand for me. My insurance company directed me to Connect Hearing in Temecula, California. From the beginning I was welcomed by front office staff making me comfortable which lessened my nervousness. I then met Camden Quevedo, Hearing Care Specialist, who patiently and kindly walked me through exam and picking best fit for me. I can honestly say the whole experience of shopping, testing, and fit by Connect Hearing was easy, enjoyable, and when i put my hearing aids on I thought it was perfectly beautiful to hear so clearly again. It just made me smile. You will find a very knowledgeable Hearing Care Specialist and welcoming staff at Connect Hearing of Temecula. Oh by the way they have tea, hot chocolate, and coffee in their lobby! Thank you for my hearing!
Awesome staff and experience!!!!
They were totally awesome and fixed my hearing aids, for free... twice now
I had 4 weeks of terrible service with these people. If you have a choice do not go alone. They tried to sell me a very poor product for alot of money, lied to me about being able to make payments, sent me home because they overbooked. I waited a week and 2 days after I got my insurance approval in the mail and they said they still hadnt gotten their copy. Then they called me back to s ay they got it. The man actually told me that maybe I didnt hear him right. Low Blow dirtbag!
-1. Horrible receptionist. Out of every 15 times called, they will answer on average once... and... maybe or maybe not return your call. Dr. Camden Quevedo is just tooo busy to get an appointment with, or so his receptionist will tell you rudely. She is the most unpleasant woman I have ever had to deal with. And sadly... she is seemingly the only receptionist, so I had to deal with her unperson-able self. I stated to her on 1/13/2016 that she should stop being so mean, and be,quote un quote... NICE..., because I was planning to make a complaint and move my appointment to the Corona office. It was only then she pretended to be amicable. Meanwhile the Corona office answered RIGHT AWAY, after two rings, first call. Receptionist was pleasant and went out of her way to make my follow up appointment easy. She even made sure I had good directions. After spending 7,000 and some change on hearing aids (that work great btw), I have yet to get my follow up appointment three... yes THREE... months later. That is, until I called the Corona office. MY ADVICE: Dont go Temecula if you want good service. I live in Murrieta and I am driving out of my way to Corona to avoid this office and the rude people who work there. Who could really care less about their clients. At least that is the way it was presented to me.
I took my father for his hearing test and evaluation. I had to keep calling to try and get a copy of his test result. Also the person i spoke to informed me that AAA members only get 10 off on hearing aid whereas i found out they get 45% off???? Is that how people who are in need should be treated? Customer service lacks on the part of that gentleman (and i use that term lightly).
Great people and services
Friendly Staff and Great Service!
Helpful staff