Your manager jen was very rude to me and my wife the other day she was on her phone the hole time and didnt offer us any help 😤 this is the people you have running your store never shop here ever again would rather shop on Amazon

Change your opening time to 11am if your employees are going to be an hour late to open the store or if you actually open at 11am instead of 10am

Great staff, great service. They always have the best deals and best headwear available.

Lids get any hat you need for a great price

Hi everyone. So I was looking for a special gift for my nephew who graduates high school today. He likes Cowboys and dodgers so I came to Lids looking for some things. Instantly I had Tommy greet me and asked if I needed any help. He was great helping us and he found a jersey that he didnt know for sure if he had in stock or not it was a great experience at the store and I recommend everybody to come to the Promenade in Temecula to the Lids store for any sports gear and ask for Tommy.

Very disappointed that they didnt do the right thing here.

Customer service at its best! Tommy was extremely helpful and took care of our embroidery needs. Our hats came out better then we thought. His ideas were on point once the job was completed. A huge shout out to him and the rest of the staff at Lids!

First of All Jacob is the man!Great service and care. I super appreciated the eagerness to assist.#givejacobaraiseThanks Jacob

Their specials are always amazing... and not to mention the selection, wow

Afro-American walked in store and was not greeted or acknowledged. When a white coupled walked in they were immediately acknowledged and greeted. This is the second time this has happened. Is this the standard practice at this store?

If you need a sports hat this is a place to go genuine really good made hats

The guy running the store was really helpful explaining how sizes and styles varied in the hats and helped me find the right match. Kinda wish they had more 39/Thirty instead of just snapbacks but still great store

Awesome place to get a hat friendly staff

Awesome place to be if youre a fellow nerd and love comics or scifi stuff!!

The kid working the store needs a lesson in customer service. Also I learned from my son who is a Google wiz that more than half the reviews on here were purchased fake reviews so Im pretty sure their rating is accurate.

If your going for stylish hats lids is not the place, time would better be spent at tillys or buckle or zumiez. but for sports team hats go for it lids will cover all your bases.

Jacob was very helpful, definitely will return again

Great customer service and great price as well

Good selection of hats

Selection was good but not great

Great selection of hats!

Selection is terrible. Get rid of the nonsense hats and bring back more sports hats.

A variety to choose from. Just kinda pricey. But if you got the money and need a cap. This is the place.

You want a hat? Get it here

One of the employees wasnt very helpful

Every hat you can think of

Variety

Hats hats and more hats

Hats