The staff here was super nice. I had to do a last minute run for Mothers Day cards. The traffic in the promenade was horrible. Even with the store having on and off rushes they were stocking what they had, but most importantly didnt let the stresses of mask & non-mask wearers get to them. Kudos to the team here for being so nice and patient.

Yeah This Place Has A Lot Of Great Merchandise & Nice Sales Reps.

Personalized greeting cards and gift bags are what I can always find at any Halmark especially the nic-nacks💗

Great place to shop every one is nice and helpful 🙂.

You could spend all day in Hallmark store.

Im a person who believes in sending a card in the mail. People love to receive them no matter what they say. This Hallmark store has lots of cute gifts and cards for all occasions.I think the amount of cards they carry has shrunk recently but they have enough for all your needs even some rare or quirky occasions. They still carry Christmas ornaments too. I really hope in the digital age Hallmark does not go out of business!

I usually don’t write reviews, but I feel compelled to after how kind I witnessed a Hallmark employee being today. Unfortunately I didn’t get her name, but I will add some numbers & info from my receipt in this review in hopes that they can help give the store the info they need to determine who she is. I heard her speaking with another employee as I walked in & the other one was saying she was worried to take her break because they might get busy. This employee reassured her they’d be fine—could call from someone in back & had another gal coming in shortly. A minute later, she’s helping a very confused customer who didn’t speak hardly any English. She was super polite in their exchange & was VERY (cannot emphasize this enough) patient with this customer. And what I loved most while listening to her was that it wasn’t forced in any way... you could tell she genuinely enjoyed helping people. Now, I’ve worked in customer service for 23 years and it’s tough to say the least. I’ve always considered myself a kind person, but after working with the public day in and day out for so many years, it can really start to jade you. Even I know that as patient as I am, I don’t think I could’ve maintained my cool like she did with this particular customer. The customer did seem quite nice (not rude at all), but she took sooo much time & wasn’t understanding one thing. The kind employee repeated herself calmly over & over, tried as best she could to explain what the customer needed to buy in order to receive the coupon/discount she was trying to get. I’m not joking when I say this went on forever. In the end, the customer seemed satisfied & the employee even helped her count out the right amount due. There weren’t many people in the store at first, but of course all of a sudden there were & everyone wanted to check out at the exact same time. This never surprises me because you see this happen all the time in restaurants.—It’s like people are dropped off by the bus load, then they all leave at the same time. It’s inevitable. ;) Plus, they were really asking for it since she’d told the other employee it was okay to take her break. Ha! Always... But in her defense, it was an odd time in the afternoon & seemed like the best time of day for breaks (think it was around 2:30). So she calls the other gal from the back & the two of them handle the line quickly (which I’m in by this point). And, of course, the phone is ringing. She asks her present customer if it’s okay to put the person on hold, then explains they’re busy & could she please call them back. She’s the one who ends up checking me out & she couldn’t of been nicer. Friendly, professional, etc. This long review may seem unnecessary for such a few small kind acts, but I feel that it’s so hard (unfortunately) to find great customer service these days that I felt it was my duty to shine a light on this woman who is truly in the right line of work in hopes that she receives the recognition she deserves. Let’s get this woman a raise! At the very least, she may one day see or hear this & know it’s about her. I know people have written kind reviews about my service & it really touched my heart & helped to renew my hope in people & keep my spirits high. Especially at this time of year, what a wonderful example this woman is of how we should treat one another. I regret not expressing my appreciation of her while I was there, but they were quite busy & I thought it best not to slow her down (although looking back it would’ve only taken a second & may have gone a long way for all I know). I am a little shy (no excuse I know). So to the managers of this store (it may be her??) I hope you see this & acknowledge what a wonderful employee you have! Here are some numbers from the bottom of my receipt that I hope are helpful:She was at register #1 at 2:26 on Tues, Dec 15th. Above Reg #, the numbers are: 992TMAR and to the far right of that (same line & above time) it says: 1 # 54

I love Hallmark stores, I enjoy the holiday displays, I am an avid ornament collector and they have some of the coolest moving ornaments around!!!!

Great place, a good place to shop.

Good place to go for a special gift at a reasonable price. I especially shop there for birthdays and anniversaries. I usuall end up finding something for myself as well.

Cant wait for the next Star Trek ornament!

Rude employees literally worked around us, not one acknowledgement or hello. Never going back obviously.

Oh I miss the Peggys Hallmark store near me! Now, I have to drive far to find one or buy my cards elsewhere. It was one of my favorite stores- where do I find my snoozies now? The folks who worked there were so friendly and helpful. I pray that they found a great job elsewhere because they had great customer service skills which are harder and harder to find nowadays. I also miss the handmade specialty cards and the giant birthday or farewell cards...

Wonderful and Fabulous to visit an actual existing Hallmark Store!!!!!!! Awesome Friendly Staff and Lots of Inventory. My Favorite! I will travel 45 minutes from San Diego.

I just love this store! Normally it’s friendly and inviting but today was very disappointing. The staff was far from friendly and happy. The young lady helping me check out was rude and seamed upset when I questioned the total she rang up. My total came up very high so I had her take a top off that I wanted. Anyways after taking it off it was still high so I questioned it again. She said to me rudely “you wanted me to show you!?!?! I was a little embarrassed so I said “ no it’s fine”. After she gave me the receipt I did notice she over rang me by charging me twice for a Willow Tree Angel. I let Her know and she corrected. I was going to have her add the shirt back but I was already embarrassed. I just left. She never apologize or anything. What a bummer! She lost a sale and I didn’t get a cute shirt I wanted because she was rude and made me feel uncomfortable. Not sure I’ll be going back. 😕

Friendly staff and beyond helpful. Nice clean store with tons of options for gift giving, vast inventory. Ill always be a Hallmark fan. There are member options to offset the pricey cards.

Wow what a joke. I walked in and yes I was greeted right away but nobody asked me if I needed anything for an hour and I had a few questions. I spent over $50 and went to the register and they would not take my $100 bill. They told me it was because they were having problems with large bills.

Great store

Its a little pricey, but the people are always lovely!

I am a fan of Hallmark, so I love this store. I love the staff, some of them Ive visited here for years and they remember my name.

Always very helpful.and friendly! Great selection of merchandise. I have been shopping there since they opened.

Great store. Very helpful staff. Love the selection.

Beautiful place and across from the mall. And Carson is the go to guy for anything you need.

Great personable customer service. Found what I needed.

Always a great selection and wonderful helpers.

Great staff, eager to assist. Well stocked.

Very pleasant employees working today!

Very helpful store personnel

Love buying cards there. Friendly clerks... Always someone new.

Great selection and service.

One of my favorite stores for gift variety

Not purchasing special occasion cards like in the past years.

Out of a lot of things.

Large well stocked and clean store.

Got what you need. Good staff

Good selection of cards for various occasions.

Great selection, and the ladies are really nice.

Hallmark always good.

Great

One stop shop for cards or gifts. Plenty of parking.

Very helpful staff

Great selection

Ok, place for cards

Great store