The staff at Valley Golf is friendly, and knowledgeable. Im new to golf, and they were able to help answer any and all questions I had. I originally came in to have a new grip put on my pitching wedge. They had it done quickly. In the mean time, I was able you explore the rest of the store. It looked like anything you need for golf, they have. Just ask. Great first time experience there.
About to shop for some new clubs for my son. I’ve heard good things. The fact they would not wear masks makes them a 5 star already. Were those people going to mask up on the course? 😎
This place is awesome! The staff were all super friendly and very knowledgable. They spent over an hour with me in the hitting area which led me to buying a beautiful new set of clubs. And the best part? NO ONE was wearing a mask. It was so wonderful to see everyone’s face again. Will continue to support this place.
Makes me sad to say, I’ve been supporting this golf store for the last 10 to 15 years, spending thousands of dollars, trying to keep my business local, just called to order the new Scotty Cameron five.5 putter, the sales person told me the price was $1000 I excepted for the price, I decided to call golf galaxy in San Diego California, unfortunately I discovered they have a poor practice of jacking up the prices, makes me sad because I like the people, but jacking the price 100% is criminal I will never shop there again.
The dude rich there was really helpful in finding a golf set for my son
Good retail store, but not for club fitting, or what would be better described as club demo. You basically try a few clubs and they ask which one you liked the best, show you the data, and then encourage you to purchase that club(s). Real club fitting includes matching the shaft (manufacturers offer a number of shafts to choose from) with your swing. Thats not what they do here.
Lots of clubs to choose from. Friendly staff always ready to help you with a proper club fitting. Decent prices too
My sister and her husband walked away from a full set of fitted clubs for her husband when at least five employees would not wear masks. I hope management thinks that’s a fair trade in loss of sales.
I SAW THE REVIEWS WITH ONE STAR BECAUSE NO ONE WAS WEARING A MASK. THAT MADE ME WANT TO GO IN THERE EVEN MORE. THIS IS NOW MY NEW PLACE TO SHOP. THANKS FOR THE REVIEW WIERDOS.
Great locally owned golf store. Good inventory, great staff and owner. You can by clubs or fitted clubs by a trained staff member.
As usual great customer service
Great Local gold shop with personal attention. Had my clubs fixed next day. Very large product offering and knowledgeable staff. I would definitely recommend them!
Great customer service. Paul took care of my regripping in a timely manner. Price was good.
Always great service well stocked I have been shopping here for 30years! Four different stores thanks Paul
Great service and always fix my clubs on time. Had new grips installed and recommended by the staff. I tried out some clubs as well and solid instruction.
Brought my teenage son in for some new clubs. They spent a good amount of time with him, letting him hit with different clubs, talking with him, making sure he was getting what he needed. Extremely happy we chose this shop!! My son LOVES his new clubs! We will definitely be back for anything else golf!
I was not impressed. I am a southpaw and the selections on display was very limited. I only found 2 choices, both were used clubs so I have no use in coming here.
This is my go to place for anything golf. The employees are always friendly and helpful. Store manager, Jeff, is very knowledgeable and helped me correct my swing. What a difference!
Has been my go to store but very disappointed that employees are not wearing masks. I wear one for their protection but they do not. Will not go back until it’s safe again.
I went into Valley Golf and every single person, staff and customer were not wearing masks. There were about 20 people in there. I will never buy anything there and will tell everyone I know.
Awesome prices and service. Their shop is very well stocked, and they can order anything you want a pretty good prices. The repair shop is awesome.
Excellent service with a very knowledgeable and friendly staff. Been there several times for various products. Some time ago I went in to have my clubs regripped and the turnaround time was outstanding. Most recently I had my putter regripped, but they didnt have the grip I wanted in stock. They were able to get it in and installed within a few days. Never pressured and always professional. Heading back soon for some sorely needed Irons. Looking forward to the experience.
Great quality golf store!! Very clean and friendly staff with tons of options on clubs. They even have clubs a pro like me can play⛳
Nows the Time to go in there and find top-notch used golf clubs for those who are not another Tiger Woods!
Great Golf service staff is very friendly my go to golf store for everything I need golf.
We had a great experience at valley golf. There was no sales pressure just a lot of good information and time for us to look around. We ended up with exactly what we needed at an excellent price.
Always a pleasure dealing with golf pros and wonderful merchandise very helpful a tentative all around nice people. Always fun to visit.
Very brand new to the game. Came into the store for advice on what type of clubs to look for when going to the range to practice. I informed the rep I was brand new and had only been to a driving range twice...ever...(the 2nd time was minutes before arriving!!) and that I was looking for basic information of what to look for in clubs I borrow when at the range practicing, you know, like, the length of the club to be sure I don’t pick one too short or long and create poor practice habits—yes I know every iron has a different length (that’s what google taught me). I was going to a Pro Shop for advice and thought this was the best place based on reviews and their website.I was met with “well I don’t know what they have at the range, ma’am, all I can tell you is to use a ladies club.” (Really?? This is what I came in for? For him to tell a woman to look for a ladies club.) He asked if I could just talk to the people at the range. (Well of course I can talk to them. And I did, however they recommended I go to a pro shop for a basic fitting and then I would know what size to actually be looking for since their clubs vary from day to day...made sense to me!) So, I came to Valley Golf for education and help...at some point, in the near future, in a position for a real fitting and purchase of equipment.For a woman, well anyone really, that is brand spankin’ new to the sport, ignorant of the language/lingo, it was the worst possible experience!! There was no effort to help me learn what I needed. It was awful. I left upset and then poked my head back into the store to let them know they totally lost my business. The guy followed me to my car, trying to recover a very poor customer service experience, but it was too late.For a business that prides itself on being a “people first business”, it seemed as though education is at the bottom of their priorities (or at least that emoloyee’s). Perhaps other employees have different approaches, this guy, for me, today....discouraged me...all my efforts to find a quality pro shop that would support my efforts to learn and grow in the sport now begins again.
Great group of gentlemen that take the extra moment to help you find what suites you.
Good selection and great staff.
Great store. Knowledgeable help. Good selection. The owner is really good
Great customer service since Ive been up here in Temecula Valley Golf its been helping me out with my swing great bunch of guys in there supposed to Jeff
Worse golf location starting out with the manager Jeff which I dont know how he has the position hes got?? Its been nothing but headaches here, I spent well over 3k in a month and when I bought my club set they told me I had a month to try them and exchange for others if I dont like them well a week later I come to do my exchange and Jeff is making a million and one excuses and finally the older guy helped me out and I even payed the extra price so dont know what the issue was if I was well under my 30 days and I was paying??? Eevrytime I come in Jeff has the worse attitude ever and makes u uncomfortable then my A wedge broke and he charges me 52 dollars to fix and I pick it up and go play and breaks the Same day?? Obviously the iron is defective and I tell them I want a replacement and again typical Jeff making excuses Im well over this place and the lies I hope everyone sees this and doesnt go here and gets ripped off and bad service starting with all the lies there make the drive dont make the same mistake I did and I hope thry cha ge management to someone else that cares and actually wants to help cuz clearly Jeff isnt the guy
Really bad customer service ! Jeff the store manager was unprofessional and extremely bad to me trying to explain a problem. I try to explain about letting him have my email address on file. Everytime I would speak he would interrupt me and not let me finish. I continuely ask him to let me finish my statement. He would not let me finish and at one point he grab the $200 putter I was going to buy and in a very bad tone told me to get the hell out of my store.I called his general manager to make a complaint and he did not seem too much concerned about my treatment.
Just visited this place and NEVER will again. Was asked if I could be helped in the middle of explaining what I was looking for he addressed he co worker and then just walked away from me. I waited for a while giving benifit of doubt and was never returned to. My wife was with me also and was never asked if she would like to be helped either. HORRIBLE CUSTOMER service. I will drive to another golf store.
Great place and great customer service.
Just leaving now. Walk inside informed the salesperson I need a new set of irons. Waited without any help and left nice cudtomer service25minutes
Awesome selection
Very helpful in golf repairs and set up! As well as golf club sales !!
Very friendly and great selection
Got my irons regripped there Super friendly, super knowledgeable and fast.
Went in to get clubs regripped and was done in 15 minutes! Great service
The service was great and the staff was friendly and very helpful.
Great service
Very helpful and knowledgeable staff.
Good selection, and decent fitting option in Temecula.
Very nice workers and helpful
Always a great experience.
Friendly staff. Thanks for being open on Memorial Day.
Very complete