Great alternative to Ace Hardware. The store is MUCH bigger than it looks. they keep a good inventory of items like sinks, faucets, etc. the Customer service was amazing! will definitely be doing more business with them.

Love going to the store. Everyone has a big smile and amazing customer service. Everyone you meet up to wants to help you out. Congrats Randall family and workers. Happy 100th birthday 🎉🎉🎉

Locally-owned, most helpful and knowledgeable employees you will ever encounter. Its like an old time store with everything. Like they say, everything to build any thing, Randall Lumber.

Way better than Ace the real local hardware store 100yrs

Poor customer service. Poor quality of wood. I was building a roof with the wood from randall lumber that they sell at $16.50. I got to the last board when the whole thing split and fell on me. I called to complain and the manager hung up on me in the middle of a sentence and told me we do not inspect the wood when it comes in the wood they are selling at this price is fir....which for those who do not know is weaker then oak. I was hoping that a store that specializes in lumber wood have better quality wood that would be safe to use. The manager also attempted to argue with me saying that they have the cheapest wood in the state which i found out was not true while i was on the phone with him

So, I went to Randalls last week. It was the only place I chose to go out to over the course of the entire week. For the first time, businesses have been dropping their mask requirements and guidelines. Well, none of the employees were wearing masks, along with some customers and there were quite a few employees on the floor. Several times these maskless employees approached me and got close to me, within 1 or 2 feet at times. I decided to just get what I needed and get out of there. Well its several days later, I cant remember exactly, maybe 5-6 days ago I was there. I am now sick for the first time in a couple years and for the first time since the pandemic began. I definitely have Covid symptoms, fever, body aches, chills, headache, some lung pain when I breathe, kind of foggy too. This is all after getting my FIRST dose of the vaccine a few weeks ago, I am scheduled for my second dose in a couple of days, but now I have to get tested first and its an entirely arduous process where I have to wait for confident results for atleast a week, so not only will I probably NOT be getting my second dose now, but I may have Covid, or maybe even something else. All because some pompous manager or owner decided for the sake of their employees hiveminded feelings that they didnt have to wear masks anymore, because its so incredibly inconvenient... (sarcasm) I mean I dont know what else it could be, there may not be a correlation here, but is it just a mere coincidence that for the first time in years I get sick right when the only place I visit decided to drop their mask guidelines for the first time since the pandemic started? Im going to get tested and report back. If I have Covid well, I dont know where else I can trace it back to. Its just needless negligence.

I had a package that was worth a considerable sum of money that was erroneously sent to this location. Apparently the package in question was stolen by one of the employees (in direct violation of the law). I went to the location retrieve what was rightfully mine, and the employees refused to assist me in retrieving my property AS WELL as withholding the identity of the thief in question and refusing to try and resolve the situation reasonably. Well, I sure hope you JIBBLETHEADS enjoy the clean burning taste of justice in court, I tell you h’what.

Everyone was so helpful Russell mainly/Brian/Danny and another gentleman helped to get me what I needed.. So grateful for these guys ..knowledge is everythingMichael

The hometown hardware store! Always helpful and knowledgeable folks on hand to answer questions. The yard guys make sure that you are getting good quality materials!

Great little store nearly has everything you can need

Ive been here five or six times, and Ive only ever had excellent experiences. Every single employee Ive ever interacted with has been so kind and helpful. I wish I could get everything from Randalls, not just hardware supplies.

Nicest folks and well stocked. No need to go anywhere else

Should be more available on weekends. I can only get there right before they close on weekdays, and employees are scrambling to be done with the day, so Im usually kicked out.

Great selection! VERY well laid out, easy to navigate through. If you are having problems finding what your looking for just ask. Plenty of help around .

Family owned and operated for generations! Very helpful, knowledgeable salesclerks! Ask about a Handy Randy card.

I was wondering If you guys are hiring Im new to taos and Im in need of a job

Great customer service the staff are the best.

I ordered a board cut the same day and provided the dimensions. The following day at pick up, it was not cut and the dimensions were lost. This is not good operating policy and I rate customer service as zero.

Randalls is the best. Everyone there remembers you and your name. It has good quality products and has affordable prices. They have a big yard with everything you need, and if they dont have it, they can order it. I always get a good vibe when I am there and it makes whatever I need to do enjoyable. The employees arent constantly asking you if you need help every time you walk 5 feet (which is nice because it gets annoying at other places). The only place I trust in Taos to buy tools, materials and supplies.

Randall$ has been proven to be a real rock that locals can count on fer years now... that other, red logo corporate ace crowd, not so much. corporate amerikkka aint got Joe Publics best interest in mind. say no more.

Decent prices for small town

Its difficult sometimes to do business with this hardware store, They have 2 locations but only some items at each location ... Most of the staff is very knowledgeable

Knowlegable service. Quick and friendly people

Great service, great prices.

Great service & management traded there for many years.

Randalls is a great little hardware store in Taos! They have everything, and the prices are great!

Very helpful folks, love doing business with them!

Randall’s is the best hardware store in Taos!

Great help trouble shouting from Cindy.Had everything I needed also.

Warm, friendly place, good selection of all types of hardware, will help with a problem with no pressure to purchase anything.

Cheaper than Ace Hardware and somethings are a better selection! 👍

Always great customer service!

Great hardware store and locally active business

Awesome people

Super helpful staff!

Good people