I had a hard time ordering online because im technologically inept. i emailed customer service saturday and got a response first thing monday morning. zach was eager to assist and offered his willingness to help. outstanding and personable customer service at dime city. ill be shopping here for all my parts in the future.
Returned the seat according to the instructions, however Dime City Cycles claims the seat was damaged in transit. They said and I quote unfortunately, this happens often with our returned seats and currently have over 10 that were damaged during shipping and then said to bad.One of the worst customer service experiences in my life. It taught my 16 year old a valuable lesson about not to order directly from places like this.Buyer Beware: If you read the reviews carefully, you will notice all the positives reviews are about products and the negatives are about the horrible customer service on returns. If you buy something great, but if you need to return it be prepared for a nightmare.Update to Owner: On the phone, you indicated we have over 10 seats that had the same issue. That is an indication of a problem with the product not an isolated shipping occurrence.
In the process of transforming my 2009 Suzuki GS500F into a Scrambler and I am so happy I found these 4 Black Rotating Adjustable Longstem Aluminum Mirrors. I modeled a couple mirrors, all from eBay/Craigslist, and these mirrors are like AMAZING! No vibrations and they are sexy. However I needed some different length bolts for this customization and although customer service rep Zach S was great, kinda bummed Dime City only makes one size length bolts for these mirrors.
This is an amazing speedometer / tachometer assembly! Looks awesome! It is easy to install with very easy to read and follow wiring instructions. I would recommend it to everyone who is building a bike and needs a speedo setup which is compatible with all types and makes of bikes. It was recommended to me by a friend who had purchased many of them for his BMW older motorcycle retrofits and builds. I purchased this one for a 1979 BMW R100RT. It is perfect!
I have purchased from DINE CITY in the past. This time with my order I added a 2xl shirt. The problem is the size is a med at best. And because the sale price was 19.00 they said no returns. BWARE this is just a scam to get rid of mis marked or foreign made junk. No Joke: The response I received from SAM was sorry we said no returns This place will never get another order from me just on the principal of it. Buy from LOW BROW!! At least they will take care of you. DIME CITY IS A SCAM!!!Matt Petri
Terrible customer service I shipped a completely undamaged package back for a refund with photo evidence that it wasn’t damaged when I shipped it. They are refusing to refund me and giving me the run around DO NOT BUY FROM THESE GUYS
They were quick to respond, knowledgeable and helpful! They have some of the best customer service Ive ever experienced, I will definitely be using them again!
I really love the shirt. It is not a motorcycle shirt so it does not have collar snaps, side or inside packets. The quality is great and it does not fit oversized. I am almost 6 feet tall and 175 lbs and the large size is a good fit on the torso and the sleeve are just a bit long. For casual wear a med I think would have been fine but on the bike the large feels great. I would buy another one. Thank you
The courier shipping was expensive in relation to the cost of the speedometer I bought but it did arrive across the world in a very short time so that was good. It was a good purchase, and was just as described so no complaints there. I have bought a number of items from DCC over the past couple of years and none have disappointed. Ideally I should have bought more of the goodies together to save on shipping but what you want and when you want it doesnt really work like that. Ill be back shopping there again sometime for sure.It was about 20 years back that I visited Orlando, a cool place and have great memories of it, especially Cape Canaveral.So, keep up the great work!!From an entirely satisfied customer,Derek, of Auckland, New Zealand.
They know their business and they can guide you through any build...! Thank you for the information guys...! Our best from Greece...!
Excellent customer service. Requested some information on their products and they were very quick responding and very helpful. Can’t fault them.
Very impressed with this companies personal touch approach to customer service and speed of delivery! I purchased just a small order, a set of gaiters for my 2006 Bonneville, and they were delivered quickly and correctly and this company has followed through with personal emails and comments ensuring I was happy with my purchase! Cannot say enough about how much that means to me in a time where customer service in business is lacking so badly! They have a great selection of parts and staff is personal and helpful and very knowledgeable ! Will certainly use them again in the near future! Thanks again Dime City! You are a cut above the rest
Good price is what everyone looks for. Could have bought it local, but little more money. Thought i would give you a try. Glade i did. Ordered it and came within 3 days. Even during a pandemic. Great job, wish everyone gave you this good of service.
You guys are amazing! Quickly shipped brand new Triumph carburetor ! Funny motorcycle shop here said they could not get it! They waited six months before they got their order! Thank you so much! I will remember you guys as my number one go to for triumph Bonneville parts!
Great source for vintage bike parts. Even as a remote customer I find the staff very friendly and helpful. Love getting handwritten thanks in my delivery. Shipping is quick and efficient after purchase. Very transparent operations.
Very impressed with the parts I bought. I noticed in the product info it had brand or manufacture. It said Honda, and I didn’t think anything of it until I got the parts and they were actual Honda OEM parts from japan. That was a major plus for me! I had bought the same parts from another company and they didn’t last and were a generic brand.
Great service; they appear to share the same level of desire as I do in keeping my old Kawasaki on the road.VERY SATISFIED!!! I wouldnt hesitate to recommend them, or to order from them again when the time arises.
Ordered online, got the items quickly and its all been great! I did return two products (because I realized I needed a different part, and because I didnt need the other one). Their customer service is simple and amazing!
Great looking and well made clothing extremely well made and promptly shipped. Fast friendly communications on available inventory handled by real people! Thanks ... Ive ordered over a dozen shirts (all for me!)Stay Well!
Just started my first K75 project and Dime City provides a wide variety of parts that makes it easy to pick and choose my style. Wonderful customer service as I have had to do a return and it’s been super easy. Awesome work !
Fast service as always, my only quibble is I miss the “wish list” feature I think you had on the old site, made it easier to build a shipping manifest over a few days then order. Somehow I lost my cart list over time and had to dig back in, find and reload items in the cart a couple times. But great video info on the red tank coating, that product is amazing (though don’t wear a shirt you care about!) everything came quickly. Always appreciate the hand signed Thank You note. Glad you can keep shipping yet be safe, turning wrenches is a nice relief in semi-lockdown.
I had a question regarding a few parts I was ordering and they replied quickly with accurate information. The parts were shipped fast and packaged great. I’ll definitely be ordering more parts for future projects. Two thumbs up.
I ordered Red-Kote from these guys and the service was awesome, it was delivered when they said it would and they also hand wrote a thank you note on the receipt!Red-Kote is an amazing product and easy to work with, I recommend it! I used it on a tractor fuel tank, and the results was awesome!
I was not going to answer this review thinking it was a spam but on the second thought, no matter what, I have to say that Dime City Cycle is the best place to find your stock or modified bikes. Good service and fast shipping.Great help for my modified XS650 special.
I ordered a tachometer for my 2001 Honda Shadow ACE 750, and a clamp to go along with it. Install was very easy, however i did have to get excess wire to reach where i wanted to plug everything in, you can use other spots than what i did, but i used spots where i didnt have to cut or splice any factory wires at all. I grounded the tach on the front of the bike, put the tach wire in between the ignition coil post, and the wire connector, and put the backlight and power into the ignition fuse post. The tach didnt need any adjusting after install, and has a nice bright blue backlight. shipping was fast, prices were fair, and the quality is amazing! i highly recommend buying from DCC.
Great selection of items! I dont have the privilege of visiting them in person, but anytime I order I know Im getting quality items and excellent service. Ive bought multiple parts for my 74 Honda CB450 and will continue to do so!
Excellent service. Fast Shipping! Item arrived without any directions but I found there was a wiring diagram in the item description on the website so no worries. Over all great transaction
My purchase was great. My project is almost complete. I look forward to getting more things from your company soon.Thanks
I have been ordering motorcycle parts from you guys for years now. Every time I’ve ordered I have always received the correct products within a very timely manner and always a handwritten thank you on the invoice which is just a really nice personalized touch. I would absolutely recommend your company to anyone looking for parts.
Great customer service, they have the right parts got get my vintage bike rolling again. very satisfied customer 😎👍
Great service and fast shipping on my part. The reason I gave 4 stars instead of 5 was the lack of information provided with my part. I ordered a new wiring harness for my 1972 CL350. The harness was really well constructed but there were a few colored wires that didnt match the original. Without already having a copy of the factory wiring diagram and ohm meter to figure things out, I would have been lost.
Rapidly becoming one of my top sources for my CB750 chopper. For chopper specific merch, I have other sites, but for great service, selection and shipping on OEM or quality aftermarket CB parts, Dime City has been awesome!
One of the only stores I order directly from, because they ALWAYS have the parts I need and a huge variety of them to boot. Always quality. Always quick delivery. Military discount and great customer service. They literally will help me figure out and talk it out to find the perfect fit for my bikes.All the parts work beautifully with my bike. Some of the descriptions are a bit too narrative, but the products are great!
All products fit and worked on my 1980 GS1000G as advertised.Called up and asked a guy if he could test out the compatibility of two products before I bought them and he happily went and found my items in his warehouse, then confirmed the fitment. Great customer service, fast shipping.
I needed to replace a turn signal on my Bonneville that was broken off during a relocation out of state. The previous owner mentioned he purchased them at Dime City years ago. I found the same set, ordered them, and received them quickly and without issue. I will definitely be purchasing from Dime City Cycles again in the future.
Top shelf service from Dime City. The speedometer I ordered arrived quickly and works like a charm. Great products. Great service. Looking forward to using Dime City again on my next bike build.
Always professional and willing to work hard to satisfy specific requirements. I keep coming back to these guys as a first look for parts to keep my speed machine rolling.
Needed a shorty lever for my Nissin Daytona M/C - ordered & received, quickly & easily. Would definitely use them again.Thank you Dime City!
Just as expected great.
Bought motorcycle part, great service guys arrived at my address in Australia with in 2.5 weeks awesome job guys helped to spur on my rebuild, thank you.
My most recent purchase was for a mirror to pretty much finish up the renovation on my 1981 GL1100. It is a great addition. Received it quickly, packaged well and it is of good quality. All my orders during this project have gone smoothly and I have enjoyed working with Dime City!
Directions were Very helpful and the product was great. Really nice experience and videos helped and it’s a really good gas tank that was really messed up
Customer service is great, had question about the rear set i purchased, they were able to answer promptly, everything fit perfectly, very pleased with quality, fit, and finish
I spend hours on DCC website, just browsing and collecting ideas until I finally figured out what I need. The great thing is that they have everything! And their tech support are always ready to answer any questions if youre not sure about ordering a certain item for your bike. Thanks to DCC, Ive steadily built my custom Café Racer to what Ive imagined it in my head— and truly made it my own. Ive ordered dozens of items from DCC and theyve always shipped next day. The fast shipping is always appreciated. Great company to do business with.
Purchased handle bars on Friday. Received them on Saturday. I live in Florida, but still very fast delivery. Quality of bars are great fit right on 1974 Yamaha rd60. Would highly recommend Dime city cycles.
Great service. Prompt delivery. Great parts. Highly recommend!
Love all the recent clothing that you guys have marketed, including the prices. I assume that it was a hard sell, but the fabrics, design and quality have been outstanding! Thanks for putting that stuff out there, might have needed a bit more advertisement, but I own more as a result!
Fast shipping, great selection, and just what I needed for my bike project. Products are well described so you can make informed decisions.
Site was a little difficult navigating when it came to adding multiples of one item into your cart, but the product was great. Nice mufflers and matched description.
Really nice quality mini light. Glass is 3.5 as described. With housing it is 4 diameter. Housing and glass lens are good quality. Great product - better company! DCC is always great to work with.
As always great service and very fast shipping even though I am located in Denmark. This is my go-to place for buying Cone engineering parts. // Andreas, Copenhagen.
This is a review in regards to the operation over in Tampa area, where all the brands they manage are under one roof. Im not sure if the original Dime City over in Pinellas County is still in existence.I absolutely love these folks! Z1 Enterprises, Mikes XS and others used to be individual small to medium businesses and theyre all together now, under one roof. While the operation isnt, as yet, a Point of Sale brick and mortar type setup, such as the case at a typical parts counter/auto parts type store, they will allow you -- if you happen to live within reasonable driving distance -- to purchase online and pickup at their operation in Tampa near the Crosstown Expressway and US 301. I have done it multiple times and theyve bailed me out of a couple hot spots! I really appreciate them and hope they stay there forever! Thanks DC and especially Z1 Enterprises for helping me out when I sure needed the help!
Delivery was perfect. good quality product. Havent installed as yet. I expect no issues
Items were exactly what I ordered and fast shipping. Would recommend to everyone.
Awesome selection of bike parts and accessories. Super fast shipping!
Nice parts... And cant believe they got here as quick as they did... They are already mounted and working great!
Fast shipping and a high quality piece. The muffler I purchased was superior to most big name brands Ive had
Super fast, down to earth, friendly service, quality products and advice. What more could you ask for?I went to see these guys in Tampa to pick some gear up and couldn’t have been welcomed and better. An easy 5 stars.
Customer service is great.
Awesome service and super responsive. Needed a hard to find part and they were able to have it shipped out within a day. Highly recommended!
Restoring a vintage motorcycle. Ignition coil was toast. Dime City had an equivalent replacement at a great cost. They were also able to provide some technical assistance. Good selection of parts. Check em out!
Very easy website to navigate and a great range of parts, my order was processed quickly and the part arrived way quicker than expected. Keep up the good work and i wont hesitate to recommend you guys to anyoneCheers
After putting in multiple orders in a 24 hr period, I called customer service to see if they could consolidate them into one order and save me money on the shipping fees. They did so, no questions asked. This place is awesome.
Delivered promptly. These are a quality clubman handle bar. The center span is nicely formed and fit to the handles. The welding to the handles is very nice. The leading ends of the handles have a welded steel insert. I checked the alignment of the handles by laying the bar on a flat steel bench. The contact was uniform along the full length of both handles. This indicates very good alignment with regard to rotation about the center span axis. Surface finish and paint is excellent.
Always love doing business w DCC! Received my order quickly with no damages or issues.
Parts were exactly what I ordered and fit great! Descriptions on the site are informative and entertaining. Will definitely be coming back when I need more parts.
I dont do reviews often but I think it’s important when a company like this one takes good care of its customers. Long story short, I ordered an item and turned out that the picture on their website was not the same as the item I received. They offered a full refund and let me keep the item. Awsome customer service and I will not hesitate to buy from them again.
Quick shipping, very nice quality seats, can’t wait to get them fitted to the XJ550 and GS750 that we’re working on!
Thank you ever so kindly for resolving my un-delivered license plate.The new one arrived last week and I love it.Thanks again,Derek Ritchie
Ive placed several orders now at DCC. Everything has gone perfectly and their service is top-of-the-line. Their selection of products is very good, too.Thanks.
6 stars. Outstanding customer service. Shout out to Zach - he did tons of research with me to make sure I purchased the correct products for my project. Ill be back!
I love ordering from the guys at DCC. The parts always arrive as expected. If you have questions, theyre quick to respond and are truly there to serve. Recommend them to anyone looking to customize their bike.
Great, personalized customer service. Also, signing up for notifications when parts come in was super helpful.
The shipping speed was great. The products quality was top of the line. For my custom application it was too long but I worked it out. For Kawasaki Enduros of the 1970s the cable should be 3 inches shorter. If you made a kit for those bikes you would sell a lot of them because on our facebook pages with 10,000 members a great number of them loved the idea but do not have the ability to shorten it as I did. All in all great workmanship!!!
Fast shipping, clear communication, and the item I received was exactly as described. I cant wait to tear my bike down this winter to add my new parts.
Had a shipping issue (not really anything bad) taken care of quickly. The dudes at Dime City went above and beyond to help me out. Customer for life
Hello, I am refurbishing a 1975 lady, honda cb 550 supersport. thank you dime city cycle for their reaction and professinalism. every question has an answer, it doesnt leave you in doubt. not to doubt their know-how. super responsive, my exhaust pipe order arrived quickly in France. great product and very good quality welds. know-how. too bad he is not signing dime city cycle. it would have been easy to show the public that this achievement comes from dime city cycle, USA thank you .
What I really wanted was a handle bar switch that was old school simple look and new manufacturing. Dime city had just what fit the bill.totally happy with the switch and prompt shipping.Hope to do business again, small purchase but was treated like a major one. Thanks Gary
Theyve always been cool and done the right thing
DCC never disappoints. Great products and fast shipping. My dad and I have been using them for years and will continue to in the future.
Parts and delivery were flawless! I also appreciate great service and follow up on orders. OUTSTANDING!
Parts I needed, usable website, quick shipping and items were as advertised.
I’ve always bought parts for my bikes from these guys; never been disappointed and everything is highly quality!
Great service shipped fast part fit. Wish you guys sent a sticker with your logo though. My helmet aches for one.
Parts I bought were just right for my build. Great company.
My order was exactly what I expected. Quality products at a decent price. Fast friendly service.