Courtesy Kia Of Brandon
9205 E Adamo Dr, Tampa, FL 33619, United States
Courtesy Kia Of Brandon
Review №1

Ellen Ramos is a very upstanding salesman and gentleman.His integrity is spot on.I have gone back purposely seeking him to help me in my purchase knowing that I’m going to get great customer service.My son will be needing a car soon and we will be back to see Elden.Kia is a reliable store and I would highly recommend asking for Elden feeling confident that you’ll be in great hands.

Review №2

Joseph Cardona was a true pleasure to work with. All the staff treated us professionally and respectfully and actually worked with us to get us in the vehicle we wanted. Our new HYBRID Niro is certified used and still under Kias fantastic 100,000 mile warranty! The free snacks are a nice touch!!

Review №3

Awesome Experience at courtesy KIA OF BRANDON!! John Hyde was very organized and made the purchasing of my NEW Business Van easy from the phone call in to the ending Delivery process at the Dealership!,! Kristal Nieves in Financing also made the signing for the vehicle Fun and Smooth…AWESOME DEALERSHIP TO PURCHASE YOUR NEXT VEHICLE !!!

Review №4

I had such a great car buying experience here on Saturday 8/27. It was easy, honest, and fast. They didn’t haggle me, and they were so honest about pricing. Finance Director, LeRoy Slater, was such a dream to work with!! He got all of the paperwork done so quickly, and was truly able to work with my budget. He clearly explained everything. I didn’t feel like I was being rushed. He took his time and was able to meet my expectations in what I was looking for. I had such poor experiences at other car lots, I left shocked everything went so smoothly. Internet Sales Manager, John Hyde, was also a dream! He showed me exactly what I could afford, and didn’t hesitate to let me test drive anything. He was honest, and took his time showing me all of my options. I would highly recommend checking them out to purchase a vehicle.

Review №5

The customer service people that work at Kia in Brandon are amazing. The automotive mechanics are quick and do great work. They are always very helpful, friendly and on top of their game. I have had the pleasure of working with Ashley a few times and I just love her! They make every experience as great as they can. They truly make you feel important and special and take wonderful care of you. I would highly refer anyone to Kia of Brandon! You guys and ladies are awesome!

Review №6

If you want the BEST care for your vehicle then you MUST see Erich Freeman in the Service Dept. at KIA Brandon. With Erich you will Never wonder if what you are being Told is True or a Sales Pitch. Also, if you are Really Lucky you will have the Pleasure of being Greeted by Jamal Soto. These two men are the Most Caring Car Dealership employees that I have Ever Encountered. KUDOS Gentlemen.A.K. Knight

Review №7

My car buying experience was fast smooth and easy. The staff was friendly and welcoming. Also thanks to Joseph C. for having patience with me and helping me find the perfect car. If you’re looking for a nice car with quality and low miles visit Courtesy Kia and ask for Joseph.

Review №8

Jason is my service advisor and I couldnt have better service. Hes a gentleman andvery polite, goes above and beyond to make sure Im satisfied with the servicing of my vehicle. This dealership will continue to have my business now and in the future. Thank you.

Review №9

I have purchased about 6 new vehiclessince I was 18. Most serviced by the dealership where I purchased the vehicle. I have to say that my experience with Courtesy Kia of Brandon has been exceptional. The service department gets you in and out promptly. I had and oil change/filter, tire rotation, multi point inspection and wash well under 2 hrs.Had two coffees and a blueberry muffin while waiting (complementary)I know dealerships have changed since I was 18, but the service was like I was at a high end dealership. Nice Job!!Thanks Courtesy Kia for exceptional service.

Review №10

I went to the dealership last week to get my brakes checked out. I wasnt expecting much and knew it was going to be a pretty decent service time. I also choose to stay at the dealership because I enjoy their waiting area, and it allows me to take care of work. I was sitting maybe for 30 minutes until I was approached by Mr. Jim. I can without a doubt say he made for a wonderful time at Courtesy Kia of Brandon. He worked with me the whole day and showed how much he genuinely cared about my safety and satisfaction with getting my new car. Alongside him, Mr. Leroy and Mr. Erich were also a great help in my time at Courtesy Kia of Brandon.

Review №11

Dealership had exactly what we were looking for. Elden R. was very friendly and professional. His customer service made me feel comfortable to seal the deal that day. The only thing I wish I had done differently was go with their financing versus my own for a likely better deal but that’s on me. I know next time what I will do. When it’s time for me to get a vehicle ( this time was for the wife) I will definitely check to see what they have.

Review №12

Jim Darity, great salesman. Best experience ever for buying my very first car. Will definitely come back when I’m ready for a new car & will tell friends to come here and shop with him !

Review №13

Mr. Victor Torres, is an amazing Sales Consultant here at Courtesy Kia Of Brandon. He is patient, kind, charismatic and helpful in every single way. If your Spanish speaking this is the place to come for exceptional service! There car selection and prices are awesome! As indecisive and picky of a women that I am, he was able to satisfy my needs in picking a car that I loved at 1st sight, 2022 Kia K5 Black on Black!!! Thank You Mr. Torres, you Amazing! 🤗🤗🤗

Review №14

Thank you so much Tony Lockett for making this process easy and a great success! You went above and beyond. I love my Kia Soul!

Review №15

Zack is so helpful. Come to Kia and I will ask everyone to come and ask for Zack phenomenal salesman My son cried and was praising God for having Mr Zack right in place just for him and his Godmother and showed patients with my son with cancer ♋️

Review №16

I went to Kia in Brandon and I honestly didn’t know if I was going to trade my car in or not. When I got there I was greeted by Victor he was super nice and not pushy at all. He asked me what kind of vehicle I was looking for and what my concerns were. We then set down and talked about my options. He was super attentive and very helpful. I ended up with a car that I absolutely love!! I am very happy with my experience at Kia in Brandon and Victor is the best! 10 out of 10 would recommend!!

Review №17

Excellent experience, service & salespeople. Tony & Emmanuel were extremely professional & not pushy all. They took great car of us and found us a wonderful used car!

Review №18

Needed a new (used) vehicle. This was the first place I started my search. After visiting many different dealerships (Chevy, Ford, Nissan, etc.). I returned to Kia. The staff is very helpful and friendly. Tony Lockett was my sales person. He helped me find the perfect little used car at exactly the right price. Super helpful and patient with me as I looked at all the options.Would totally recommend Courtesy Kia of Brandon, and for sure would recommend Tony as a sales person.

Review №19

Joseph Cardona! Thank you for all your collaboration and advice in the purchase of our new car. Kia excellent service always

Review №20

At first all I can say is that WOW! This place did its thing super fast and did an amazing job doing so. Happy to have finally got the car my family and I wanted for a long time already. However, after getting the car unfortunately I had to take the car in two days after getting it because the check engine light came on. A little frustrated just because it had only been two days and I feel that’s something that should have been dealt with then and there… nope. They said they didn’t find anything and the light (went away). Okay fine. Couple days later, the light came back up, I took a picture and got codes, took it back to Kia and they said they (didn’t have what they needed to fix or diagnose the car) whatever that means. Told me they talked to the manager over at Chevy and to take it to them without an appointment needed. Took it to Chevy, waited there a minute just to be told I do actually need an appointment. Came back on my appointment day and they said the issue needed to be taken care of at Kia and they they should have taken the car to them personally. So here I am wasting my time and gas going back and forth between these two places still with my ENGINE LIGHT ON and no one knows how to help me address the problem. Super frustrated wasting time off work for nothing to get solved at the end and super disappointed in how this matter is being taken care of.

Review №21

I have purchased 5 vehicles from this location and they have all been good experiences. Yesterday was the most recent and I dealt with Rosa. She is truly wonderful at doing her job. She has that no bull, customer first mentality that a shopper can appreciate. While the other sales people were ok, Rosa went above and beyond to make it easier. Thank you Rosa for your help and professionalism.

Review №22

I had the pleasure of working with Daniel Rivera who helped me find a suitable used vehicle that met all my needs. He was both personable and informative about each vehicle I met with interest. When it came to discussing numbers, Daniel and Josue were reasonable and receptive to our requests. Financing department was also smooth and efficient. Even after considering looking elsewhere (because my hunt for a car was in its early stages), I was ultimately drawn to the great customer service and flexibility these associates provided. I would sum up my memorable experience at Courtesy of Kia Brandon as seamless, yet thorough overall. I will continue to recommend! Thank you Daniel and Josue!

Review №23

Courtesy Kia was FLAWLESS with their service! Elden is the man to go to, let me tell you. From start to finish he made the process of buying a new car effortless on our part. He explained everything top to bottom, ensured we got the best deal possible and really made us feel like family. I can’t say enough good things about the customer service Elden provided. Professional, respectful and efficient. 10/10 would recommend Elden and Courtesy Kia to put you in your next car.

Review №24

I brought my friend in to look at a Kia Soul that I had found the day before when I came in & the sales man Tony Lockett came immediately to assist us. THANKFULLY to GOD, He was able to CLOSE the DEAL!! THANKS TONY & BRANDON KIA for making my friend a VERY PROUD NEW Car owner!!😊👍

Review №25

From start to finish my experience was great. From Josues attentiveness to our being greater. To Tonys straight forward direction on vehicles and pricing. I appreciate honesty and value when purchasing a vehicle. Courtesy Kia did that today for me. Also wanted to say usually the end of purchasing a car is confusing with all the warranty and G.A.P. coverage. Leroy went the extra mile to ensure I understood and felt comfortable choosing the right coverage. Looking forward to a long term car buying relationship. Great job gentlemen and of course Brandon kia for quality and efficiency in their work force.

Review №26

Smooth car buying process, no complaints at all. Everyone was polite, courteous, and very helpful. Jhon Ortiz helped me through the whole process, highly recommend.

Review №27

Tony was very helpful since the start of our conversation, I called in to ask about a particular vehicle I saw online and he helped me find the info that I needed. I was able to go after work to pick up my car. He made the whole process very easy going and was very profesional throughout the whole process. This was my first time going into a dealership and buying my own car on my own and I definitely had a great experience!

Review №28

Had a wonderful experience at Courtesy Kia.. the most relaxed car buying experience I’ve ever encountered.. my sales associate was Emmanuel Ocasio and was exceptional!!! He answered every question and was very knowledgeable and very friendly! I highly recommend Emmanuel and Courtsey Kia

Review №29

I was very happy that we worked with a great dealer and such a good salesperson - Jhon Ortiz. He was very knowledgeable and friendly and I was confident that he was treating us right. Id recommend Courtesy Kia and Jhon Ortiz if you are interested in looking at getting a new KIA (which is a great car BTW.)

Review №30

12/10 all around experience with Joseph Cardona! Would not ask for anyone else to assist with a car purchase. Joseph went above and beyond with finding me a suitable vehicle and with negotiations. I was extremely pleased with his diligence and patience. Not once did i feel bullied into a purchase or vehicle i did not want. I left happier & more excited than when I arrived, and it is all thanks to Joseph! Thank you Joseph for helping me get the new 2022 Stinger GT1 :)

Review №31

Tony and Emmanuel helped us find the right car for my daughter. They are both professional and knowledgeable and not pushy like some of the other dealerships in the area. I would recommend them to friends and family.

Review №32

My husband loves Brandon Kia. They make you feel like royalty. When you drive up for service you are greeted warmly and quickly guided to your personal service coordinator who keeps you informed during your service. You can watch through a window to see all the cars being worked on in an immaculate garage. The waiting area is nice and the coffee machine makes the most delicious coffee. Due to the pandemic and chip shortage, my husband was offered a great offer to trade in his Stinger. Now he’s enjoying his new, faster Stinger! Thanks Courtesy!

Review №33

Did a full service for my Kia Niro. Everything was completed to my satisfaction.They emailed me pics of things they recommended to be done & their prices werent unreasonable.

Review №34

Omg Emmanuel and Elden did such a great job getting me into my new 2021 Kia Sorento! They made it so easy and gave me the best deal. Im so excited about my new car.

Review №35

I needed to have an oil change and tire rotation, I travel for work so I was out of town when I made the appointment. I was able to get an appointment scheduled for when I wanted, a ride to and from my home so that I could take care of things at home while my car was being done. The whole process was very easy, and even washed it when they finished 😊 Thanks again Courtesy Kia for being the only service department that can trust to make my life easier and always take care of my car as if it was your own.

Review №36

Elden is the best! He helped with the purchase of my new car! Being new to the area, he made me feel welcome!

Review №37

I dealt with two different salesmen. First was named Zack, who greeted me and started to help but was also helping someone else. So then pointed me to his associate, Joseph. Between the two of them they made note of exactly what I was looking for in the car, and price. We went through 8 different cars before we found one me and my wife both liked. They were helpful, not pushy, and very friendly to my 1 year old son as well. We had a great experience and they delivered exactly what we were looking for.

Review №38

Elden was great! Got my car very smooth process. Super helpful.

Review №39

Joseph Cardona really helped me out through out the entire process. He was cordial,very respectful and has wonderful customer service. Ill recommend anyone going to Kia of Brandon to ask for Joseph Cardona. He speaks English and Spanish as well.

Review №40

My husband and I went car shopping on Saturday for my parents. They were looking for an SUV that would make getting in/out easier as they’re both in their 90’s. Neither one of us had the intention of actually buying one but that changed after our experience with Kia. From the moment we walked in, the staff was amazing. Zach was our salesman and we told him from the word go that we were just browsing for a cash purchase at some point in the next month. Now hubby and I had gone to other places and were ignored as soon as they found out it was a cash purchase. Not Zach…. He didn’t care. He showed us 2 vehicles that were exactly what we were looking for. The experience with him was so great that by the end of the day, we ended up purchasing a new SUV. We will definitely recommend him and Kia of Brandon to anyone looking to purchase a vehicle in the future.

Review №41

My salesman, Mo Pal and the Finance Manager, Tyler are awesome! There was no pressure, only great information and advice. They both went out of their way to make the purchase stress free. The entire time I felt like they were really looking out for my best interest. I am new to Florida and feeling like I am blessed with two new friends! Thanks Courtesy Kia Brandon for an awesome experience. I’ll be back and will recommend you to anyone looking to purchase a vehicle.

Review №42

Victor Torres was amazing, extremely helpful, upfront, and beyond patient!Financing was also super smooth and fast!This is the second car I have purchased from here, and I look forward to working with them again in the future.P.S. Their service department is also the best!

Review №43

I had a great car buying experience here. It was easy and fast. Excellent advice from Joseph, he did all the paperwork very quickly and was able to really work with my budget. I have explained everything clearly.

Review №44

From the moment of driving up until the time I left, I had a great experience. The customer service was excellent.

Review №45

Hello Good People. I Normally dont take the time to do the Reviews. But the way things went today I felt so amazing happy to take the moment outta my time to do this one. Woke up this morning and made my way down to Brandon Kia.(Florida). I was approached by ZACH.(who is Totally Amazing) He took as much time that was needed to help me figure out what vehicle fit my Budget. He answered all my questions in a way that was easy to understand.( He let me ask as many questions as I wanted and made me feel like no question was a stupid question) I didnt feel pressured into to buying anything. (Drove off the lot in a 2017.) Ask for Zack when going.. He is Amazing Awesome and a wonderful Sales person. Thank you Zack for such a truly wonderful experience.(Definitely gonna recommend all my friends to you) Also with this being said I just wanna remind everyone out there To Go ahead and leave the Reviews. Zack keep being Awesome and thanks for the cup of ice..

Review №46

John Ortiz . Was great . Straight forward and easy to work with. I’d recommend everyone stop here .

Review №47

We bought a new car after shopping around at multiple dealers in the area and Courtesy had the best deal by a few hundred dollars. Elden was our salesman and he did a great job of showing us all the cars features and not being overly pushy. I would recommend.

Review №48

Im glad that I went to Kia of Brandon to buy my new car. Thanks to the sale man Victor Torres. Im very happy with my new car.

Review №49

Excelente service, I’ve heard that it’s really difficult these days to find a car but Joseph Cardona Stayed in touch with me, walked me though the process from finding my dream car all the way to financing it. Great asset for the company

Review №50

As both a first-time buyer and someone that made a rather spur-of-the-moment purchase, I had an experience that far exceeded my expectations! Nicco was communicative, helpful, and straightforward every step of the way. He and Andres in financing both ensured that the process was low-pressure and amicable. Nicco even took the time to show me around the service department! All in all, I was pleasantly surprised at the efficiency and friendliness of everyone I encountered, and would highly recommend Courtesy Kia to anyone looking to get a vehicle.

Review №51

My experience with Courtesy Kia Of Brandon has been amazing, TOP NOTCH to say the least !It all started with an online search, decision and online application. I was almost immediately contacted by Darryl who made communicating around my crazy schedule so convenient!When I arrived we were greeted by Mo who made sure we were taken care from start to finish ! This is a process I thought would take me all night to do and I feel like I was in and out while laughing along the way!I then made my way in a super quick process to Andres - he made sure any questions we had were answered and also made this process so smooth and EASY!I never thought I would say this but this has been the UPMOST pleasant process I have ever experienced ! I would recommend Courtesy Kia Of Brandon to ANYONE !I’m also CERTAIN I’ll be back in the future ! Thank you ALL again !

Review №52

Eldon was a great salesman. We purchased our dream van today with his help and we could not be happier. He was professional, informative, knowledgeable on the vehicle, and all around a great guy to work with! I highly recommend this place and ask for Eldon, you will not be disappointed!

Review №53

Elden help me get a new vehicle Thanks for evethingI actually have too update this review i purchase a vehicle for my mom and came a week later to purchase another one from Elden Thanks to hes service s and grate help. Thanks courtesy grateful with this new Forte GT

Review №54

Professional courteous friendly. Provided free transportation to the shopping center while we waited for a recall to be performed on the car. I would go back

Review №55

We had an amazing experience. My kids are now officially first time buyers and starting to build a line of credit! Everyone helped so much!We want to thank Robert McCree for being so calm and stearing us in the right direction and helping us choose the perfect cars ..for Tony who helped us with finishing up and getting the cars out the door and always smiling! And we cant forget Josue who made sure the whole deal happened...and the star of the day Crystal in finance..she not only did two loans at the same time ..she was dealing with first time buyers with no credit! Along with two stressed out parents!! She definitely gets the STAR of the day!!Overall it was a great team effort!We will come and buy again!

Review №56

Went in to help my lady buy her first car and Jhon was a HUGE help. We were at a different dealership for 4 hours before and got nothing done. Within 5 minutes of us being there he helped her find multiple cars she liked and immediately test drove 2 of them. All in all we were in and out in about 3 hours and she drove home happy! Thanks to everyone there.

Review №57

I had a terrible tire blowout on interstate 75 on my way home from New York. The staff at Courtesy Kia took amazing care of everything and treated me so nicely. They even took care of my two dogs who I had with me. I want to send a special thanks out to the man (fellow New Yorker 😎) who greeted me and my two dogs at the dealership when we got off the tow truck. I’m sorry I cannot remember his name; he was able to calm me down very quickly. I also want to send out a special thank you to Jenny Monge, the Service Advisor who took excellent care of us throughout the entire experience. She was incredibly professional, informative, and kind… That’s hard to find these days as it seems everyone is always in a rush. She was very patient with me. The girl to her right was also so friendly to me & the dogs. I’m sorry, but I cannot remember her name. Jenny even held the dogs for me while I took a bathroom break. I cannot thank the Courtesy Kia staff enough. They turned my stressful day into a great one. Thanks!

Review №58

I want to thank Victor Torres and Courtesy Kia for helping my nephew buy his first car. The process was fast and easy and Victor ask the prefect question and gave us all the right answer. Again thanks and we recommend him 100%

Review №59

If you want a no pressure, no nonsense sales person look no further than Daniel Rivera. He let us test drive all the cars we were looking at and helped us narrow it down to the perfect fit. Finally, he got us the price we were aiming for and got us in and out quickly. I would recommend Daniel to anyone else looking to buy at Kia.

Review №60

Probably one of my better experiences with a dealer. I asked for an out the door price on a used soul. Between Jason Courie and David Errity they provided a real price quote with estimated tax and tag. Jason was off on the day I came in to test drive and complete the purchase and Tony Lockett stepped right in to complete the sale. Great customer service.

Review №61

Jhon Ortiz was a great help and secured me a nice ride for a great deal! Erich Freeman in the service department has always been a straight shooter and everyone is very friendly!

Review №62

Absolutely loved my experience at Courtesy Kia, Rosa was helpful and friendly. I love my 2021 Kia Sportage. Will definitely recommend

Review №63

Elden really helped me out, and I really wished that I was able to complete the purchase through him. He was great! Sadly, I wasnt able to complete the purchase through him, but both him and most of the sales department really helped me get my first vehicle.Would recommend, so long as you know to be knowledgeable of what youre buying!

Review №64

We are so happy with our new car!! Mr. Daniel Rivera is our family designated Sales Consultant at Kia of Brandon. Normally the process of buying a car is stressful, but not with Mr. Rivera, he made the purchasing process easy and smooth (as always)! I was treated with respect, fairness and honesty. If I could give this review more stars I would! If you are looking to buy a car, Brandon Kia is the place and ask for Mr. Daniel Rivera! :)

Review №65

Zack and Elden gave me a great time and help me get a new vehicle the kia k5 highly recommend

Review №66

Went to Kia dealership in Brandon FL today for maintenance on Kia Optima and spontaneously decided I wanted a new car. Ms Rosa helped me; very professional and welcoming. Every step of the way she was there through the process. Left dealership with brand new Telluride.10/10 customer service from Ms Rosa. Very much appreciated. Highly satisfied Navy vet :)

Review №67

Jhon Ortiz was a huge help at Courtesy Kia! I called him in June looking for a Telluride and there were literally zero in inventory at any Kia dealership in the Tampa Bay Area. He told me he’d keep an eye out for one with my specs and kept me informed every step of the way. In just two weeks, he had found me my dream car!When I went in to pick it up, he was ready to answer all my questions and made the car buying process easy for once. Tyler was the finance person helping me on the deal and he was fantastic as well. I never felt pushed around by either of them and this was far and away the best car buying experience I’ve had (I’ve owned Lexus, Honda, and Mini in the past). These guys are great!

Review №68

I had a recall on my 2020 Soul and was going to be in the area overnight. My usual dealer where i bought the car and 2 other cars couldnt accommodate me at all. So I decided to try Courtesy Kia and wow it was great! Treated me with respect and gave us Uber rides to and from a restaurant rather than wait at the dealer. Top notch service. Everyone one I met was awesome.

Review №69

I arrived to the dealership the next day and traded in my car for a brand new 2022 K5 GT line and also received the best service from Mr. Victor Torres ( sales person) and also his management team member Bassam who assisted with making the process smooth. I recommend Brandon Kia to everyone especially first time buyers for the experience they will receive and for experience buyers for the treatment and deals they will receive. Thanks again Mr Victor Torres & Elden

Review №70

Frank made my purchase so easy and quick! He was probably one of the nicest people I have met. I was in and out within 2 hours which is great and not to mention it was storming so Frank opened the service garage and drove my vehicle inside so I didn’t have to get soaking wet. I really recommend him if your looking for a great salesman. And the manager Andres was awesome as well he helped me by advising me how to get interest rate down which is so helpful when you don’t have such great credit. I will be back in the future for another car when the time is right!

Review №71

My husband and I were looking for a car. I searched online and found one that we liked. I called Frank the next morning at the dealership. He confirmed that they still had the car on the lot and we made an appointment for that evening. Frank was nice, professional, and efficient. We are happy with our purchase!

Review №72

Good fast service even though they were out of materials to repair a certain matter. Please make sure you read the service persons remarks to prove to me that you really actually look at them and then reach out to me again. If not then I know that you have a severe communication break down and are simply hoping to see or read an only positive result. I dare you!

Review №73

I want to say thanks from Joseph cardona and Rickey Finnerty for helping me find a car because my truck was not working,how I been wanted to work. Therefore Joseph cardona is a wonderful guy who share life stories about his career so as I. We had so much Communication while I test drive my new car.. If you ask me, is Joseph cardona a great salesman YES INDEED!!!!!!

Review №74

Darryl was very knowledge and able to answer all of our questions. He explained the differences between models we were considering and was very professional and polite. We were able to make the purchase and take possession of our vehicle in a timely manner which was very important to us considering the ongoing COVID situation. I felt as though Darryl was sensitive to our needs and desire to purchase the right vehicle for our family.

Review №75

I came to courtesy kia for info in a used vehícle and Elden Ramos help me with all the info i needed to have. Profesional representetive with a lot of product knowledge. Thank you for all the info great staff

Review №76

After a major engine failure, Nick and all the folks at the service center did a great job of filing the manufacturer warranty claim and replacing the engine in a ridiculously short amount of time- less than 2 weeks from receiving the vehicle to completion! My only issue is that they are so busy that they did not have a loaner vehicle to provide in the mean time (and quite a long wait list). We did not absolutely need a loaner as we are a 2 car household and both my husband and I work from home, but if that were not the case, we would have had to rent a car and seek reimbursement from Kia. Great job to all the guys and gals at Courtesy! Thank you for all of your hard work!

Review №77

Tony (Internet Sales Manager) was so helpful from the very beginning. He had me approved before I even got to the dealership. I was shopping for a SUV and planned to call first thing Sunday when KIA opened but Tony had already contacted me even before they were open. The service the whole time was honest and respectful and Im so thankful that he made my car buying experience literally stressless. I was in the dealership signing papers with 3 kids under 5 and I know he saw the stress in my face but he was so amazing the whole time. Thank you so much Tony!! 🙂

Review №78

I had a great experience, very professional and friendly. Our salesman, Emmanual, and the financial director were both great and explained things very well to us without being pushy. So excited for our new car!

Review №79

I had probably the most pleasant experience buying a car that I have ever had. I did not feel pressured at any point in the process. Allen was extremeIy knowledgeable. I would definitely recommend to a friend.

Review №80

Tony Lockett is awesome sales man. We came in needing something to help is fit our family better. He found us the perfect fit and stayed with us for whole process. Hes a blessing and recommend him for any new or used car needs you have. 😀😃😄

Review №81

Clean, respectful, helpful and so much more. Great experience all around. Would highly recommend. Just moved here first time to this dealer and all my years with Kia this is the best Kia I’ve been to!!!!

Review №82

Jason was very friendly - great customer service and was not pushy at all. He and the technicians were even able to get my initial costs down as they were able to troubleshoot an issue which couldve cost me an extra 300.00. Ive had good experiences from there before but decided to take the time to give Jason and the staff credit. I didnt feel like they were trying deceive me and Jasons friendly demeanor made me feel comfortable that I was not being taken advantage of. Great job guys! Ill be back..

Review №83

Our visit to Courtesy Kia of Brandon was nothing short of an incredible experience. John Ortiz, this guy, let me tell you. Amazing sales recommendation! Did his best to accommodate our needs and exceeded our expectations. Just in the last moment of doubt, John was able to comfort and secure us with a surety of relief and trust in his care. If there was any way this guy could be elected president of the company, he’d definitely fulfill the roles correctly. Definitely recommend a visit to Courtesy Kia of Brandon and asking for this salesman right here.

Review №84

I had the absolute pleasure of working with Joseph Cardona and Josue made this one of the best car buying experiences in my life! Working with Kristal in finance made the process so simple and enjoyable, I cant recommend this place enough. If youre on the fence about coming, make the leap, and everyone here will work with you the best they can!

Review №85

Tony Lockett THE BEST!!!!!! Was very Helpful, Friendly, MADE IT WORK!!! Went the same day, came home the same day with my Kia.🙏🙏💞❤🙏🙏

Review №86

I purchased my vehicle from Courtesy Kia of Brandon September 2016. I have brought my vehicle for service appointments to this location for the past 6 years even though I moved from Brandon to Tampa 3 years ago and have a closer location 2 miles from my house. I am very disappointed with my appointment that was on 8/14. I received not only a birthday email for an oil change for $24.95 and also a back to school special email. I schedule my appointment and when I went to check out the total was $73.90. I let the representative know that I scheduled it through the email I received and the response was sorry that is only valid on Kia vehicles. I have received these promotions in the past so I am disappointed you would not honor a deal that you emailed me with knowing my vehicle is not a Kia. The following day I received a text survey from manager Fernando Malta asking me to rate my experience. I rated my experience a 1 out of 5 being the best. You would think someone would have reached out to find out why or how they could improve the service and I have yet to receive a call back. To say I am disappointed is an understatement. My husband and I will be looking at taking our business somewhere else.

Review №87


Review №88

Zack was outstanding. He was very knowledgeable and courteous every step of the way. I came in with a plan and price range and Zack showed me options and I walk away with a newer vehicle then those we initially looked at. If you are looking for a used vehicle, I encourage you to ask for Zach. He has a great team that made this day possible... as my first time leasing a vehicle, the process took some time but I walked away with the vehicle. Yay me... Thank you Zach again and those that helped in the process.. 5 stars all around.

Review №89

Victor Torres is an honest sales man. We had a great experience with his Services. Also Basam did an excellent job getting us a car with a comfortable payment plan and to help restore our credit. Thanks to the Kia staff.

Review №90

Krista took great care to get me fixed up. It would be great for the dealership to install a couple of Level 2 chargers to start prepping for the EV6’s arrival. It would’ve been great to have this sitting on a charger until my arrival.

Review №91

The staff is friendly and they get the job done in an efficient manner.

Review №92

Tony gives great customer service and will be recomended to future customers.

Review №93

Likely to recommend. Great service and courteous staff!!

Review №94

Our experience at Brandon Kia was awesome. The car we purchased was a 2015 Kia Optima Turbo fully loaded. Joseph Cardona was the best. He hooked me up with a great auto insurance rate and lowered the price of the car to my liking. Everyone who made contact with us was amazing. The service at Brandon Kia is the best car service that we have ever experienced. We highly recommend this place.

Review №95

Tyler and Elden were very great, they made our experience enjoyable

Review №96

Elden Ramos was wonderful to work with. Zero pressure, but very informative and helpful. He walked us through the whole process and answer all our questions. I recommend anyone working with him.

Review №97

Our sales experience was ok, typical dealership sales tactics, which is fine, we expect that. However, we are owed a 2nd key to our new (used) vehicle, which was suppose to be given to us a week after purchase after the previous owner brought it in. The former owner apparently didnt bring it in (fine, whatever), so we were told that a new key would be ordered and we should it expect it on Friday (a week and two days after purchase). It is now two weeks after purchase and we still do not have a key and no one is able to update us on the status. When you call, you get the run around if you are even able to get ahold of someone. The customer service level here is sub par even with being in contact with the Used Car Sales Manager.The rim was damaged from the previous owner and the dealership agreed to repair it at a later appointment. Again, the job on the rim is less than acceptable. The rims are a brushed aluminum and when the damaged rim was repaired it was painted silver and is extremely noticeable with over spray and bad tape lines. I would have mentioned this to an employee but no one bothered to ask how we liked the job.It seems after your sale is done they no longer need to provide you with even a low level degree of customer service but they do have a ton of snacks and cool ice machine along with charging docks and other neat amenities to keep the kids occupied so they do have that going for them.

Review №98

I had a great experience buying my new K5 from Courtesy Kia of Brandon. Jerry did a wonderful job ensuring all my needs were met and the rest of the team was very kind and helpful. I shopped around a ton and they truly had the best price with a no nonsense approach to sales that I really appreciated.

Review №99

Sales consultant Joseph, works with me and ended up give me a better deal that I had hoped. As a result I walked out 2019 Kia.

Review №100

Due to the fact that I that I dont have a vehicle for trade-in they turned me away. Thats fine I will take my money somewhere else. Jim Darity is a very nice sales consultant. But his sales manager is a very unpleasant man.

100 Photos
4.5 Rating
  • Address:9205 E Adamo Dr, Tampa, FL 33619, United States
  • Site:
  • Phone:+1 813-850-0547
  • Kia dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:11AM–6PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
  • Car wash:Yes
  • Oil change:Yes
  • Checks:Yes
  • Debit cards:Yes
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