Very professional dealership yet small enough to provide personalized customer care. Just acquired a Kia Telluride, under the current market conditions I feel that I got a fair deal for a great vehicle. No buyer’s remorse, in fact total opposite. Fell very welcome and the process went smoothly. I recommend Rob Bailey and staff at Century Kia!

Tirsa is by far the best and more knowledge sales person Ive ever met she was sweet friendly, on point with her experience I believe is time for her to star thinking of a Sales Mgr position she knows her business.we will recommend her and the dealer to everyone I know 👌🏼😏Thanks Tirsa am happy & please!!

I always take my car to these guys, even though I no longer live remotely close to this Kia location! The service team is very professional and does a great job working with you and telling you whats happening. I worked with Kris last time, and he was a great employee

My husband and I went in to find a new van for our growing family and we were greeted by Joe Lopez. Who was very friendly, professional, and listened to everything we were wanting in a new car. He was not pushy with trying to just get a sale. He was very personable and made you feel like he was a friend. He didn’t try to just push us towards the most expensive car on the lot, he really listened to our wishes and tried to find the best option for us. They say at Kia you’re not just a customer you are family; and honestly that’s exactly how we felt while there. We didn’t end up buying the same day, and they were understanding about why we wanted to keep looking.( it was honestly the first place we had looked) Joe did follow up with us later in the day and we had made up our mind on getting the Kia Carnival. We went in the next day and got our brand new car. It was a good experience, we didn’t have to wait very long, and the process was really painless. He offered to get us waters or snacks if we needed anything (which I truly appreciated). I honestly don’t have a bad thing to say about our entire experience with Kia or Joe. I would highly recommend going by to check out what they have to offer even if you don’t end up buying from there. I can definitely see us going back to Kia in the future for other vehicles.

Jay was incredibly helpful, and honestly this is the best dealership experience I’ve had in the past 9 years of owning a Kia. The wait time for repair was reasonable, and in the meantime I was able to study in comfortable seating (with outlets) and free coffee/tea/bottled water. Everyone was very friendly while being efficient. I was also pleasantly surprised by the much needed complementary car wash and vacuum. I was hesitant to go to the dealership for repairs, but the prices were fair and I plan on returning for any future needs.

Kris my service advisor was great. Dropped the car off Wednesday morning after the check engine light came on and it started losing power. Later that day Kris said because of issues with parts I wouldnt he wouldnt be able to get my car back until Monday, which was disappointing, but then called Friday morning because he was able to take track down the part so I got the car back Monday afternoon, which as a single mother was a HUGE relief. The only problem is when I went to pick my Sportage up I didnt even recognize it because theyd done such a great job giving it a much needed car washing.Thanks Kris and the whole team! Car drives like its brand new again and its a 2013 with 70,000 miles!!!!

Kris is beyond amazing! The entire experience for my first time was very welcoming. I will definitely continue going here.

Lazaro Martin was my sales rep and he was amazing. He pushed for me to get the car I wanted without pressuring me into getting to older models or newer models. If I wanted it, he was there backing me as well as educating me on my job. He answered all my questions clearly and helped me decided what was right for me.I now have my first car at 18 w/ a car I love 🥺🥺See Lazaro Martin for a great experience!

First experience using Century Kia for servicing. Had an appointment with Kris for routine maintenance and a warranty repair. He was thorough and helpful through the process. Had to make a 2nd appointment for the warranty repair and he made it quick and painless. Ill continue to use Century Kia for servicing in Tampa. Thanks Kris!

Let me start by saying Thank You Ethan!!! Ethan made this experience as easy going as possible. He was great to work with, knowledgeable, attentive and answered every question I had. Also thank you everyone else at Century Kia who assisted as well for me to get my 2022 Shortage LX. I love the Shortage, the price was good, it’s roomy and love the sparkling gray color with black interior. Overall I am very happy and excited. Thank you again Ethan!!

They got a good deal according to the times. Daniel did a good job taking care of me and working on my deal. I will be coming back.

They gave us a good price on a car, but total scam otherwise. We bought a new 2022 Soul from them, they made us a good offer and worked with us as obtained the funds to finish the purchase. They made it possible for us to buy a car we thought we couldn’t. Where it all fell apart was at the sale. They sold us a round of extended warranties and told us they covered specific things that after having to hunt down the paper work on revealed these warranties didn’t cover any of the things they said. So we went to cancel within the 30 days. It’s been month since we’ve canceled and they have totally ghosted us. They eventually refunded some of the price. They refunded to the auto loan, not the credit card I used to buy them. And they didn’t refund any of the tax we paid. $230. We’ve been at them almost every day and it’s a different story. The latest story is there someother person who’s soul job this is and they aren’t there. Oh well. Call back some other time. Of course, they could have said this a month ago. But they didn’t. And I don’t even know what to do about the fact that I’m now paying a credit card bill that shouldn’t exist because they refunded an amount to an auto loan that didn’t pay for this. None of which would have been a problem if they actually knew what the warranty they were selling covered. No wonder they gave us a good deal I guess, you have to undersell when your office is this badly run.

Went in for a computer update that was offered by Kia. Once again I was assisted by Chris from service. Same as last time, he was great! He offered a wash and vacuum. The car looked better coming out than going in! Thanks Chris!!!! Kia is lucky to have you.

My experience with the purchase of my new car went extremely well.I was greeted as soon an I walked in the door,an was introduced to Preston.He was very professional an very knowledgeable about the KIA line of cars.He was also very personable an accommodating.The whole process took a little over an hour,an I left very satisfied.I would recommend this dealership to any one interested in the purchase of a new KIA.Ask for Preston you will not be disappointed.

Very friendly and knowledgeable about my vehicle. Were straight and up Front. I took my car in for a sensor issue and within an hour they had it fixed at no cost to me. They even drove me and picked me up.. Love this dealership great consumer service...makes me wish I would of bought my car from to begin with. Definetly recommend this dealership to others.

What a nice and helpful staff! They where very accommodating.The even went above and beyond by helping me with my media connections.I love my Century KIA.Thank you Chris and also to Preston.Libby

Jose Suarez was so attentive and helpful. He made sure that I have all the information of what could happen in different case scenarios. He didn’t waste time, once I got there he took my keys and all the information and my car was done very quick.

They were great,Sean was so friendly and helpful and kept me updated about the status of my vehicle,very professional.

The cars were great but that could be said of any place. What sets it apart is the staff they treat you courteous and kind like old friends. And when you walk out you know youve gotten a fair deal.

Everyone was all so helpful. And I was informed of all that was done for my car.

Kris is always so easy to work with & really goes out of his way to make sure he understands your concerns & does everything he can to make sure you are taken care of. He really goes out of his way to make you feel like the most important client he is dealing with today. No one likes having to deal with car issues, but Century Kia really does everything possible to take the sting out!

Good atmosphere inside, I felt taken care of and quick service’s.

Century Kia of Tampa is a must to go to. Before you go to any other dealership you have to see this one. I first visited when my parents were getting their cars then when my grandparents got their cars. And just today was able to do a trade in from my pre-owned car for a new kia 2022 forte. They knock the customer service out of the park. And will have conversations with you about what works with you so that you can get a car. You dont feel like your being sold anything. They have Spanish and English as options. And they just make sure customer service is a priority. And they make you feel like family. Highly recommend, I got a great value on my trade in, great monthly price, great options where I was able to have any maintenance fees be covered in my monthly price. Please if anything check them out. Give them a call or walk in to see what they offer. Thank you, Century kia of tampa for a dealership experience like no other.

I took my moms car in for an oil change and Kris took care of me. His service was exceptional and detailed. He was very professional and caring. I recommend this dealership to anyone in need of services.

What a great experience! Have been wanting to possibly trade in my Soul. Went to the Century Kia for oil and maintenance- had it appraised for trade in... and drove home in the car I wanted... everyone there made the experience smooth.

It was a nice experience getting a new car with Garrett. They are a family owned business that does there best to work with you! Thank you Century Kia!

Kris is very good at what he does. He got me in for an oil change within 24 hours of making the appointment and is very communicative. Great service from the team at Century Kia!

When I say Century Kia really made a difference for my life. The customer service from the very beginning was amazing. I called them with a problem with my car and they more than exceeded my expectations. I’ve never visited a better dealership in my life . Century Kia was truly amazing, the staff was extremely helpful and friendly. And Chris was AMAZING to us in the service department. Seriously I was very blessed for the service and help they gave me. 10000% recommend purchasing from this Kia dearer ship, they were absolutely amazing . Thank you so much. :)

Ive had my vehicle going on four years now. I have never taken my car anywhere else but Century Kia. Ryan Elwood has always shown me exceptional service every time I have concern or issue with my car. I trust his recommendations and when Im in a bind and cant afford the recommended services, hes never pushy and always understanding. Once in awhile if there are discount available, he helps me out. I wouldnt take my car anywhere else and I wouldnt trust anyone else.

Highly recommend this dealership! I always have a wonderful experience. Fair pricing and great customer service!

Decided to service my car at Century Kia as I live in Oldsmar, and I purchased the car originally in Wesley Chapel and didn’t want to drive that far for an oil change. Appointment was on a Saturday at 10am…. I received a phone call at 3:48 pm that I missed, my bad. Unfortunately, it wouldn’t have mattered since they said my car is ready and, as a reminder, they closed at 4pm. Should’ve done my research as I was surprised they closed that early on a Saturday, and better yet… They’re not open on Sunday… So, now I don’t have my vehicle for 2 days… Fantastic. I will, going forward, make the trip out to Wesley Chapel and have the original Kia dealer do the service functions on my car. Never going to Century Kia ever again. (PS. Hope you have time to keep calling over and over again in hopes that someone answers the phone. Leave a message is an option, but of course, I’d hate to imagine what the response time is to those!!)

I just bought my fourth car from Century Kia on Hillsborough. Everyone is awesome, no pressure or hassle. They always meet my need and I leave ecstatic over my new purchase! #luvmystinger.Thank you everyone for making the transition go so smooth and easy!I highly recommend Century Kia!

Rob Bailey helped me out with my new 2021 Kia Sorento (which is absolutely incredible BTW) and he made the whole process feel like a breeze. He is thorough, friendly, knowledgeable, and overall just an excellent guy.This was my second time leasing a Kia from here & I will continue to be a loyal customer. I’ve walked into some dealerships in search for a car, walking out wondering how the heck they are still in business; however, this dealership knows what they’re doing, and they really do value their customers.Overall, this dealership is top notch and run by true professionals. I couldn’t be happier & I’d recommend this place to anyone!

Kris did an awesome job setting me up with a new motor (due to factory default) for my 2013 kia Optima Turbo. This was a few months ago.Then, the steering coupler went out and that was still under warranty!Lastly, Junior transported me to and from Hard Rock casino where I work.Its the car and dealership that keeps on giving :). Thanks guys!

My sales representative was Mr Cario and in the financial part was Mr Colt . My experience was great, absolutely the customer service. They answered all my questions very clear and they to get offer. Im very happy

My wife and I just purchased a Kia Telluride and so far we love it (base model brings so many features). The buying process was the easiest out of all the countless Hyundai and Kia dealers we have visited. Unlike the other dealers we were not brushed away or just ripped off by today’s market of overpriced vehicles. Jose Martinez was patient and was straight forward with us, as we were with him. We negotiate on a fair price for the vehicle fairly quick, no back and forth from managers office. If anyone is reading this review, like I had mentioned we visited many dealers and expect ALL dealers will mark up all their cars from 4K to 8k, that’s just the market we are in now, sadly.

I love the way the treat the costumer,the fast on service.

The service was excellent and Jose is perhaps the best service representative I have ever worked with. Extremely professional and very accommodating. Please commend him on my behalf

Awesome per usual! Kris is dope always makes sure my car is in the best condition. Thanks Kris!

Amazingly smooth purchase. Holly the internet sales rep was delightful to work with, she gave us all inventory information and set us up to come in before we arrived. Joe our salesman had vehicle waiting and went through all the features with great detail and clarity. John the manager met with us and gave us better price than any other dealership in area. We were able to get in and out of finance in less than an hour on a packed Saturday. Follow up has been great. Wouldn’t go anywhere else for a Kia.

My experience working with Ryan in service has been great. Ryan always ensures I understand what is needed for my repair and keeps me up to date throughout the process. I appreciate Ryan and the team’s assistance!

Great service specially from Jose Suarez. Every time I need any service for my car I request his service because he is great at what he does.

I always have great service experiences. I’ve worked with Jose, Kris, and Brittany, and everyone delivers high-quality service. I’m sure I would receive the same from anyone at the center, and that speaks volumes.

Had a great experience during the 2021 Labor Day Sales event. It was a pleasure working with Sales Specialist, Rob Bailey. Professional and helpful. Highly recommend.

I had a very poor experience with this dealership. I am in Georgia. Of course, this dealership is in Florida. I saw a vehicle listed on Auto Trader. I emailed to inquire about it. Someone reached out to me from the dealership, making me aware that the vehicle was currently in the shop, being looked over. They went on to tell me that as soon as the vehicle is out of the shop, I would receive all of the photos of the vehicle. I never heard from said person about the vehicle. A little while later, I decided to send another message, asking if the vehicle was ready to be shown to the public. I was informed that another individual was at the dealership looking and that they could not take it from them, to provide photos to me. WHAT? I was the first person to inquire on the vehicle. I feel that I should have been given first opportunity. This was bad business! Unfortunately for the dealership, I would have paid asking price, if not more, as I know that vehicles are currently selling for more than they are currently worth, due to market conditions.

Omg I Don’t Even Know Where To Start I Really Love Kia Century Of Tampa Bay I Got My First Ever Car From A Dealer Ship With Them It Was A Kia Soul Which I Loved My Lil Car Until I Got Into A Accident!!!! I Went Right Back To Kia And My Car Sales Men Mr.Preston Hicks He The Best Both Times He Was Amazing Love His Energy, Great Attitude, All Of The Above!!!! Y’allMake Sure To Stop By Kia Century Of Tampa And Ask For Preston!!! He Will Have You Leaving In A New Car And A Big Smile 😊 on your face Trust!!!! Mr.PERSTON HICKS YOU THE MAN

This is my 3rd car purchase there. The people there have made my car buying easy and as a woman feel comfortable with the shopping experience. When service is needed they work to accommodate my crazy schedule! All around a great place to buy a car! I love my new Soul!

Excellent service experience. Clear communication, reasonable pricing, quick work completion. Thank you Raymond!

This is my 3rd Kia Sportage that I have purchased from Century Kia. It is the best experience I have had when purchasing a vehicle. Sales and Finance personnel are very easy to work with. After looking at several different vehicles I was excited to obtain the vehicle that I wanted. They worked with me to obtain the best price and incentives. I would never consider purchasing a Kia from any other dealership.

Customer service is something that is important to me .. Every time I have to bring my car here, I cringe because all they seem to be interested in is what you’re going to be paying. There’s no conversation in between. Very transactional. I had a problem w my car and I decided not to order the part while I was there and they didn’t care to ask if I had any further questions or concerns. Just tried getting me out of the door. I’ll probably be going to the Wesley Chapel location going forward.

This is one of the best experiences Ive to get a car! Thanks Nick Fudge you were awesome! Is a seemingly impossible for a 1st time buyer with other dealers. But he took care of everything it was a great deal. We will be back to get my husband a car! Thank you!😊

Took my car in due to a recall. I told them I was going out of town the following day so they made sure everything was up to date and safe for the road. They were faster then I thought it would be and Kris kept me updated throughout the process. Great experience.

I had a recall on my 2019 Kia Forte and they promptly gave me an appointment. They offered me a ride home so that I wouldn’t have to wait there and offered to pick me up once the repair was done. Courteous and prompt. My contact person was Chris.

I took my Kia Soul in to fix a door lock and remote. After analysis I received a quote to fix the lock and told the remote could not be foxed and I would have to order a new one. After agreeing to have them fix the door lock and order another remote, I was told I had to pay the full price upfront. This is odd to pay labor before it is performed. I fully expected to pay for parts before ordering but not the labor. Very strange.I was instructed that I would receive a call on Tuesday to schedule the work. I dod not receive a call on Tuesday so I called on Wednesday to schedule the work:Brought my car in on the day scheduled and two hours later I was told the work was completed. Performing my due diligence, I tested to make sure the door lock worked and that the new remote worked. Pulling the remote out of the box it was obvious that the door pass key was missing. That is when Ryan in service told me it was back ordered. He said they would contact me when it came in and I would have to pick it up. I live 35 minutes from the dealership so it is out of the way. At no time did anyone inform me that an item had been back ordered. They should expedite and shop to my home.

Century Kia has always been great about getting me in the same day if I’m having an issue even if they are very busy. Excellent service and customer care. Even escorted to my vehicle after my service was complete.

Cole (salesman) did an amazing job! There could not be more to ask for from a salesman or you would be lying to yourself. He knows not just some product knowledge but all of it as if he has memorized the owners manual. Briefly spoke to Scott he did an amazing job being open and honest on the price could not ask for better service.

I walked in to inquire about possibly getting a new car since my car was no longer working. I wasnt expecting to leave with a car when I left. Robert helped me out and made sure I knew what was going on the entire time. He was super nice and made sure I left the lot with the car I wanted and happy. I would recommend this dealership to anyone looking for a new car.

Between my family and I, we have purchased 4 Kias from Century Kia over the years. They’re friendly, organized, and work hard to get you a good deal. I ordered a K5 and it was delivered, prepped, and tinted all before the date I was told it would arrive by. Shawn is awesome.

Kia doesnt have reasonable warranty for my tire trouble with bubbles which I surely think never happen for new car. I had to pay almost full amount for new 4 tires. My car milage is only 13,000 miles. Why should I spend my precious times unreasonable reason.Never guess new tire got bubbles and Kia did not want to pay for lt..I even had to pay for wheel balance too.Next time I wont be buying Kia.

Going into Kia is always a pleasant experience.Today I had the pleasure of meeting Kris Williams who was very courteous .

This review is not about an actual purchase but it is about the customer service provided by the sales team at the Century Kia today during an emergency situation. While my daughter was driving my wife and I to the airport today (Sunday of Labor day weekend), her Kia Forte was rear ended. The trunk was stuck and wouldnt open hence we couldnt get our luggage out of the car. We drove to the Century Kia dealership. Although the service department was closed, several members of the sales team came out to help figure out how to open the trunk. After much work, we were finally able to open it to get our luggage out. We appreciated their help and going above and beyond the call of duty. That tells me they care and Ill be sure to become a customer at this dealership given their level of service. THANK YOU!!!

It was a very pleasant. And the sales people are very knowledgeable they made the experience very pleasant and will work with you any kind of way you need to be worked with

Guys did a great job I got a good deal definitely going back century kiathe One stop shop.

Quick, efficient process of buying my new Kia Forte. Salesman and staff were all excellent. And the car is great. Good road feel, good acceleration.

Service was great, got my car seen for an engine light and it was taken care of in a reasonable time and also had a surprise bolt stuck in one of my tires fixed. Great attention to detail :)

Kris did great helping me with my Kia ac . He made sure I had a rental and keep me up to date with process . Great overall experience with the store .

This is our fourth purchase from Century Kia. Todd, Preston, and Cole were amazing! The purchase of our new 2022 Telluride was flawless from start to end. My husband and I were able to complete pre-approval, selection, and financing swiftly. Todd went above and beyond to ensure our needs were met with vehicle selection, and Preston was there to guide us through the trade in process, and vehicle inspection/overview perfectly. Preston was knowledgeable in all aspects of the Telluride and he was extremely personable. Cole made signing the sale documents easy and quick. All three of these men reiterated our purpose for continuing to purchase vehicles from Century Kia. Thank you!!

Weve been customers of Century Kia since 2013. Their thorough and professional technicians in the service department are top notch. The sales representatives are top notch as well. They put absolutely no pressure on you like other dealerships that weve shopped at in the past to buy from them. My wife and I will continue to do business with them for as long as we continue to lease or buy vehicles.In our opinion, Kia is the best built vehicles in the market for your money!!!

Got me in for a quick oil change with no problem s. Quick, efficient, friendly. Thank you!

Very punctual and explained all issues found and what total cost would be. The actual bill was a little less which was great !. Clean & wash was excellent!

My car battery stop working. I was able to get my car turned back on and took it to the service area at the Kia dealership. A gentleman at service desk stated I would have to leave my car overnight and someone would call me. I actually wasn’t expecting a call the same day but within 2 hours I received a call that my car was ready for pickup. They replaced my battery and since my car was still under warranty, there was no charge. I was extremely pleased and appreciative. Exceptional customer service!!!

Preston Hicks was awesome to work with I told him what I liked as far as inside color and picked out the right one. Loving my 2022 Kia Sportage. My husband got a Kia Soul 6 months ago so its are second one from Preston. He is kind not pushing you very patient. Everyone is nice and great to work with. Will tell anyone looking to buy

Excellent!!!Coffee served while was waiting...Especially they cleaned the cars ext. Thank you for their dedication...special thanks to senior tech, Ray...grand bisous, M.

Great experience, friendly staff. Did deal over phone and email. Went in to get car; was in and out in less than 40 minutes (had to sign contracts). Robert in Sales was awesome.

I am writing this review as I am in the parking lot of Century Kia, 3 hours for oil change and tire rotation .Outrageous! No one communicated why the long wait . I hear other customers complain about wait time, they only respond we only have 3 guys in the back! If thats the case, shouldnt we as the customer know that before signing in?The service team may want to be mindful of how they bad mouth customers ( heard myself how they spoke negative of a customer who needed a headlight installed.)I guess my business was not as valuable or important as the customer in front of me with an oil change who got complimentary card for next oil change.This definitely my last visit!!!!

My review here is unsolicited. The service and attention I experienced at this establishment are UNEXCELLED. The workmanship and attention to detail to repair my vehicle are UNEXCELLED. Kris Williams (Service Consultant) is/was an extreme professional, communication on a regular basis to update the status of my repairs. Dave (not sure of his last name) is a MASTER MECHANIC. Five stars ***** are not enough for these professionals. I owe them (10) more stars if I could. Go here—-

I was pre-approval before I came. Shop during the week and didnt have to wait. Test drove my new Telluride and sign my papers.

Good service folks but, what happened to my sales 👨man Duk

I recommend the Kia Dealership to anyone.Good people! Great customer serviceJose Martinez did a awesome job waiting on me.Great deals. Come see him if u looking for a car or SUV

I was treated 👍 at Century Kia all the staff were very friendly and accommodating. The only complaint I have is that do not accept #Bitcoin or any other cryptocurrencies (yet!) Because of this my purchase will be delayed because of slow, greedy banks that want to steal your purchasing power through inflation. They insisted on a cashiers check which will take days for me to clear my bank account and days for them to receive their money once I hand them the check.Too bad. Someday soon, everyone will realize the speed and power of #Bitcoin and wonder why they choose a system that hasnt been updated in 50 years!I should of wore my shirt and got some selfies. Well, when I go back with a PAPER check (who still does that?!!) Ill be in my 👕 for a some one to get a chance to get a selfie with me and possibly $10 in #Bitcoin.

I took my car in for service and was told it would be a couple of hours to complete. Ryan called for Lyft to pick me up and take me home and then when my car was ready, Jose my service advisor, called Lyft to pick me up and take me to the dealership. Jose kept me informed throughout the entire process. He is very friendly and professional. The service area was very clean and had a very nice waiting area. I recommend Century Kia for all your service needs.

Overall great service, they told me exactly what I though my car needed, prices are average, service was great this time around. (We had a not so good warranty experience in the past, that we had to get the manufacturer involved) they were very flexible with the scheduling, since we had to reschedule twice. This time I waited for the car to be serviced, the wait was not too bad; I was able to work from their waiting room, which is very clean.Update: I advised the dealer that I was going on a road trip, since they do a full inspection; I specifically asked the service person if they had checked the spare tire, he replied, yes since we did a full inspection. When I got home I checked and the spare tire was 20psi too low and all of my tires had different psi, the lowest 32 the highest 37; so they never checked any tire pressure, so I am lowering the rating. From 5 to 3. This is a basic safety check.

My man Rob Bailey had all the numbers crunched for this beauty and even tinted the windows for me! Outstanding!

My experience with Century Kia of Tampa isn’t even worth 1 star but unfortunately that’s my only minimum option and also didn’t have a choice to where I could get my 2 year old car towed to, either. If I knew the experience I would have with not only the condescending service advisor, Ray and how they let me drive off in a car that had actually caught fire under the hood. I would have paid the 30 bucks to get it towed to another Kia dealership.It all started last night when I lost power steering, acceleration and all my safety features, radio screen and ABS break system all shut down while at a red light. I called the Kia road side assistance and my 2018 Kia Sportage which I got towed to Century Kia of Tampa as it was closest to my location. Due to it being after hours, I wasn’t able to speak to anyone about what happened. Next morning Ray, the service advisor called asking what was wrong and why it was brought in. Due to me working, I had to call him back a few hours later and by the time I did, he had already found out what the issue was.While speaking to Ray, he said that it was the battery and that I needed to new one. When I told Ray that the battery in my car was only 3 weeks old, he said then I had a faulty battery. I then asked if the alternator could be going bad and he stated that per the computer everything was fine and that I needed a new battery once again. I asked him if would replace the battery and all he said was he could jumped my car and take it back to where I got the battery 3 weeks ago, in which we did when I went to pick up my car.Upon arrival to AutoZone (where we bought the battery), the employee opened the hood, checked the alternator, the battery, which was at 4% and also checked for any erosion and he noticed that the fuse box within the battery was melted and smelt like burnt plastic. He pointed it out to myself and my husband and said, here’s your issue and how did Century Kia of Tampa look over it and to call them to let them know. My husband immediately called Ray and was told that he was at lunch at 10:30 am and to leave a message. With me being upset after now being made aware that I potentially had a small fire under my hood and with Kia and Hyundai in the news over that exact issue(catching fire and people dying) we needed to talk to someone immediately, as that could have been me.My husband eventually got transferred to the service manager, Terry and told him about the situation, how I was treated and what had been discovered under my hood. And, just like Ray, he was very condescending also and kept saying how Ray had been working with them for 4 years and didn’t believe what we were telling him and that the computer told them it was a faulty battery and the guy at AutoZone didn’t know what he was talking about. Eventually, we gave up on Terry also, as I knew it was my word against his, Rays and their computer, even though I have pictures and a video of the fuse and fuse box melted and the video of what happened to my car the day before, too.After I got off the phone with Terry, I called my advisor at the dealership I usually take it to and told him and he was appalled and shocked at what I was telling him. I then called Kia Corporate and spoke with Mike in the consumer affairs department and told him also. As I think they should be aware how dealerships with Kia’s name is treating their customers.In the end, I wouldn’t even tell my worst enemy to take their car to Century Kia of Tampa. With how I was treated, I bet I’m not the first and even though Mike from Kia Corporate says I’ll be getting a call from Century Kia of Tampa regarding this. I won’t hold my breath on that call, as Ray and Terry have already proven the character of the Century Kia of Tampa name.*This was my initial review I sent to Century Kia of Tampa in September 2020 per their text message request. Too bad I have never heard anything from them, and this review is not on their page under reviews, only 5 stars. *

David the young salesman who took care of us was very knowledgeable with the product and all the information we requested, top notch and The Kia Representative Tony was very willing to help make the deal happen

I’ve always had a good experience at this dealership service department, they are very professional, friendly and considerate .

Very good attention and customer treatment …Mr. Israel was a very good professional I recommend and thank you very much for everything

This dealership is by far the best. Joe Lopez helped me find exactly what car I wanted just based off of having a conversation. He drove up a Kia Forte GT-Line and it was perfect. He got me the color I wanted in less than a day. Very hard worker and really cares about his customers as if they were his friends. I will be recommending him to all my friends and family!

Very friendly staff, Izzy R. was Fantastic he went above and beyond to see we drove out with a brand new vehicle. Brent as well Terrific guy. Place had that family feel. Many thanks to everyone. Very happy with our Kia Soul. Already telling family and friends they need to go check out Century Kia

I arrived at service center about half hour before my 10:00 a.m. appointment and was courageously attended to. Was directed to my service murder. Ray Franks and he addressed all my question tofull satisfaction. My 1st time at century Kia. Totally impressed by professionalism of service ctr and sales personnel we fielded several question about floor models. Nice experience overall. 👍

Living in Alaska and purchasing a car in a city or people I’ve never seen is nerve-racking, but Preston and Holly have been absolutely fantastic. Honestly the only reason I chose a Kia is because of them. I won’t be picking up the car until the end of the month so I’ll leave a full review then.

Had a great experience with my salesperson Preston you has earned future business from me. Everyone from the manager, Scott, to the finance guy, Carlos was a pleasure to work with. Preston went above and beyond it was definitely a positive experience regarding a car buying process.

No nonsense, no upselling, just efficient and expert service from Jose Suarez and his team.

Great Customer Service, The Best I’ve Seen With Getting You In & Out Of The Service Area.

The sales team at KIA is extremely professional, kind and knowledgeable. Shout out to Jose and Scott at the Tampa location! They made sure we got the car that was right for us and handled everything from the DMV registration to the financing. It was easy one stop shopping and I highly recommend them. We never felt pressured into buying or unnecessary up selling. As a first time car buyer from New York City I feel very confident in my new KIA lease.

Went in to service my car and Jose was honest enough to tell me it was just loose cables to my battery I was impressed he could of told me something else to make money but he didn’t thank you Jose for your honesty

I have been a loyal customer of Century Kia of Tampa for many years. The experience that I had today has been the best.

After visiting a couple of dealerships that left us with a stressful experience, my husband found Century Kia. We traveled from Winter Haven to see them and it was well worth it. Cole was our salesman and he was extremely professional. It was 5 stars from our first contact, to our arrival, all the way through finance. There were no surprises and no games. They also had the best price with everything upfront unlike the other dealership we went to. We will be returning when our son needs his car and we highly recommend.

Kris, my service advisor, did a great job checking out my 2013 Kia Sorento on a few minor issues. He provided info on a few alternatives to solve the problem and did not charge for checking things out. Thanks Kris! A great service experience.

Good experience. No pressure just worked to get what we asked for and got it ! Good job everyone at Century Kia