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Metro by T-Mobile
14873 N Dale Mabry Hwy, Tampa, FL 33618, United States
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Metro by T-Mobile

Comments
A.
Review №1

Cesar was very professional, knowledgeable and helped with a great attitude.I will come back to the store for sure.

Ta
Review №2

Still having issues trying to purchase a phone.

Ma
Review №3

I just went in here just to check how much it would be to upgrade my phone and get a new one obviously I know it would be full price lol. Two girls come out with full on attitude not even willing to help me I clearly said I wanted to just see the price and they immediately basically told me to go to another store cause they don’t carry iphones ?? Terrible service go the 10 mins longer down the road they actually like and do their job :)

Ca
Review №4

Leo and Jose are always welcoming, courteous, patient, and helpful while giving excellent customer service in all situations. Leo is extraordinary in helping multiple customers at the same time even when all of their needs are very different. I trust their advice, and wont go anywhere else for my cell service.

Ja
Review №5

Came in looking for a new phone edward m. Took care of me and was absolutely outstanding. Very knowledgeable and great energy he even managed to entertain my little ones while he got everything together. Supper fast you rockk!!

La
Review №6

I walked into a friendly and inviting environment. Jose greeted me with the upmost respect and make me feel welcomed. Not only did he answer all questions thoroughly but everything was also fast paced. I would recommend this location to everyone who wants excellent and genuine customer service!! 😁

El
Review №7

Edward was so nice and helpful. Took the time and showed me how my new phone works. Thanks again

Na
Review №8

Great customer service Leo was amazing he helped my son and I with what we needed I wish all people had his awesome attitude in retail

Vi
Review №9

Lois, the owner, is truly a pleasure to do business with. He is professional and courteous. He is not a pushy sales person and lets you choose according to your needs without trying to coerce you into upgrading to more phone than you need. Also the best prices for screen protectors Ive found! :-)

Jo
Review №10

Leo is awesome. Great customer service and amazing value!

Da
Review №11

Rude dim witts. Better to go to another location.

Jo
Review №12

Louis is the best! So helpful and personable!He has really made the store more inviting to his customers since he took it over a few years ago.

Sa
Review №13

I have been coming to this store for more than 3 years, even with the previous owners, the customer service here is always better than other stores in Tampa. Specially now with Abrahim and Jose, they helped me choose a new phone which I love! They always show a kind, friendly and service oriented attitude with all my crazy questions. Thats why their sales are so high. Thank you, Saluma

La
Review №14

I had a good experience buying a new phone here

Br
Review №15

There was a limited selection of phones, but the representative was extremely helpful and went out of her way to help us even though we arrived shortly before closing time.

ez
Review №16

Joanne thank you for your time for letting us know how were u treated . since management changed at this location its very important to know how were u treated so please let us know, also for the people that werent happy in the past we would love it if you give us another chance and try our new management team . thank you all .

An
Review №17

Good selections. Nice staff. My go to Metro

Jo
Review №18

Very patient, friendly employees. I had many many questions as I went from a flip phone to a smartphone. Abe and Sean are fantastic

Ro
Review №19

Great service and attention from Leo and Jose 👍

Ah
Review №20

Best customer service. This is our go to Metro PCS store from now on!

Ma
Review №21

Worst customer service ever! The tattooed meathead behind the counter was trying to upsell me i said no thank you...he then ripped the computer off the desk and raged out!!! He wouldnt provide me his name but i reported his store-along with 43 other individuals to the better business bureau. I had a sleeping baby in my arms as he yelled and knocked items off his desk. I have obtained and submitted footage to the sherrifs depo. He is unstable and a unpredictable. Ive never experienced this, even in the more ran down stores the ppl are nice. Take the time to drive elsewhere and boycott this store!

Fr
Review №22

It was great. Thank you

Ka
Review №23

Just a good store as usual! 💜💜

Ri
Review №24

Great help to me.

Tr
Review №25

Leo is great

Mo
Review №26

Great customer service

da
Review №27

Good atention

Information
3 Photos
27 Comments
4.4 Rating
  • Address:14873 N Dale Mabry Hwy, Tampa, FL 33618, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 813-443-2151
Categories
  • Electronics store
  • Electronic parts supplier
  • Cell phone store
  • Telephone company
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:11AM–7PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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