Good crew - and they know their stuff.One of only 2 places on this side of the Atlantic who carry a good selection of hard-to-find parts for various European-made drivers.Staff is great to work with and prices are very reasonable.
Great people. Awesome service. Took a bass speaker in, thinking it needed to be reconed. A tech came out and said I know whats wrong, ended up replacing a loose dust cap. $16 repair and they did it while I waited.Saved me $100 or more and a drive to clearwater. Thanks for the great service
Took a powered subwoofer in for repair the first of the year. They replaced the power unit and things were great until last month when the sub quit again. Even though it was outside of the repair warranty, these folks had me bring it in for re-inspection at no charge. They found the sub to be fine and suggested a couple of other things I should check in my amplification. The first suggestion fixed it all. This is my third experience with this company over the years, and every time I have walked away very impressed. Could not recommend The Speaker Exchange any more highly than I do.
Excellent customer service. Excellent communication about my Triad center channel speaker which blew up. They even sent me pictures. Very fast service. A+++++ operation.
This company is awesome! Placed the order on Monday and received it by Wednesday! They have great communication giving you the tracking number and all the info on your order. Ordered from them before and I will again! ⭐️⭐️⭐️⭐️⭐️
I restored a pair of JBL 2231a woofers in a very poor conditions, Cathy followed all my job from the beginning with an extraordinary competence, i appreciate a lot the communication, you dont only buy a new set up for your speakers, you even find a team that gives you all the support required.. Thanks Cathy, Thanks Gene.Andrea from Italy
I needed to refoam my Minimus 77 speakers, but I wanted to see if there were rubber surrounds out there for this model like the Minimus 7 speakers use.I stumbled upon The Speaker Exchange and to my surprise they had exactly what I wanted. All of the measurements were easily viewable on their website so I could compare them with the actual measurements of the speaker and frame.The price was a few dollars more than the regular foam surrounds, but considering that these with last the lifetime of the speakers, it was an easy choice.The surrounds kit arrived in no time. It included the two surrounds, glue, and detailed instructions. I even watched the video as a refresher since I have not replace any surrounds in 2 years.Replacing the surrounds was extremely easy following the instructions and my prior knowledge. Even if you have never refoamed speakers, the video and the instructions gives anybody the proper knowledge on how to perform replacing the surrounds.Cathy at the speaker exchange was particularly helpful in etting me know about when my order would be shipped. See she is extremely knowledgeable about their stock and could answer any of your speaker questions.I would not hesitate to order from them again. They are definitely a standout company among all of those out there that are selling surrounds and other speaker parts..
Brought a sub amp last year and it took them 6 months to inform me that they cannot figure out whats wrong with it, I paid cash they refunded me with a check after telling me the couldnt find my amplifier so I waited almost an hour. Well after a year I found a replacement amp and began to do the swap when I noticed parts were missing, a ceramic capacitor was damaged, wires cut and re-soldered on the wrong side of the circuit board, so I called and whomever answered the phone very rudely, no one has touched this amp but them, I purchased it from amazon new. This place is slow, unprofessional, and scam artists!Talked to glen and I asked where the missing parts were and he stated I ate them he also refused to let me record the conversation.
Very friendly staff, that stands by what they sell. I bought a cerwin vega tweeter from them. I do live far away so I really wish I would of inspected the speaker before I left, but once I got home I realized the dome was pushed in on the tweeter (like kids do to the Walmart car stereo demo speakers)... The odd thing was there was a protective plastic piece covering it, so I have no idea how it happened. Anyway they exchanged it for another one no problem and even tested the new one before I left, just to make sure it was perfect. A+
First call person was friendly. Second call was a different person and very rude and obnoxious. Not impressed. Definitely not contacting this place again and I have no intentions of doing business with you.
I have ordered several different kits from the speaker exchange over the years. Cathy has helped me put together kits that work with frames I had that didnt have kits readily available, gathering the parts for me and getting them shipped fast. Just recently I ordered some GPA model 14 kits from them on a Friday, and they arrived on the following Monday in Iowa. Kits were perfect and had one installed within 15 minutes, then the hard part....waiting for the adhesive to completely cure!
The best speaker repair shop in the business. As a long term Circuit City employee and self described audio file, I recommend this company. They rebuilt 26 year old Jbl floor speakers and they sound amazing. Thanks for excellent craftsmanship and great customer service.
I have done business with these great people and they stand by their service and have made several pairs of my Yamaha speakers sound like new. No one else comes close to their service and knowledge!!!!
Great service. Best place in Tampa for anything speaker related.
I had a great pair of Warfedale 12 speakers that I was using in an OB system for years. I was very sad to see that the foam surrounds were on their way out so I looked on the internet for replacements. The Speaker Exchange were very helpful trying to match the original specification as close as possible and I bought two alternatives to try. The kit that arrived was great quality and the instructions very clear. The most challenging part, and it really wasnt that difficult, was removing the old surrond. The result is perfect. Before and after shots below.
Very accommodating. We need speakers replaced was told 2-3 weeks? Told them we needed them Sunday. Called us back within the hour to tell us the price and would let us know when we could pick them up later that day. :)
The Speaker Exchange has been my supplier for parts for a few years now, a very good company to deal with, have no hesitations in recommendingThanks Gene
This the place to go to both buy speakers and have yours repaired. A knowledgeable staff that will go out of their way to help you achieve the sound your looking for. This is definitely old school with the staff having more years fixing speakers than most of you have been alive, a staple of the community for years. Thanks Glen for bringing out the sound in my Benz.
I bought a used powered amplifier from Big Box Music Co. It arrived in perfect order - except it was missing the fuse. not just the fuse, but the fuse holder - a tiny piece that you cant pick up just anywhere. I was gong to have to return the entire monitor just because of the missing fuse holder :-/It took me a while, but i finally found The Speaker Exchange - they had the part! Their web site was clear enough where i could visibly inspect the part and determine that it would be a match. they corresponded with me *personally* thru the purchase, shipping, and arrival of the part.Sound like a big deal for a small part? yes. yes it is.Thank you, The Speaker Exchange!!
Fantastic! And incredibly humble and resourceful!
Great folks and awesome customer service. Quick turnaround and fast shipping. They know their stuff!
This is only the 2nd time Ive ever given a review. The Speaker Exchange company in Tampa, FL. deserves some praise. After I placed my order online it was noted that my order could not be completed due to NOS inventory. Diligent work by different divisions of the company worked together, by notifying me, finding an alternative solution, making the appropriate accounting and refund changes and, setting up the new order for shipping. I do not think Ive ever had such a commitment to customer satifaction by ANY OTHER COMPANY. If you need speaker service, exact speaker replacement or sales SEE THE SPEAKER EXCHANGE! Cathy needs a raise.
Awesome customer service, especially for an amateur such as myself. They made sure I got the right part for my speaker and shipped it quickly!10/10 will definitely use these guys again!
I purchased a set of used JBL Control 5 speakers from another business and discovered one of the 6.5 woofers was blown. The Speaker Exchange had the exact factory replacement I required. The ordering process was quick and easy. I received several emails updates as to the status of my order. Shipping was extremely fast! The replacement speaker arrived in under 2 days via UPS from Florida to western Canada. Im extremely happy with my dealings with The Speaker Exchange! They obviously understand customer service and Id highly recommend them!
I acquired (3)1998 B&W nautilus speakers, two of which were totally blown. I found the speaker exchange online and sent my speakers in for a full service. Needless to say, I’m totally blown away with the quality of work and the price was incredibly reasonable. Will definitely be using them in the future and recommend to anyone!
I bought a pair of Infinity SM-112s and one surround was totally gone and the other needed a complete cone job. Speaker Exchange worked with me and helped me select the correct parts/kit to do the repair. Parts came promptly and were excellent in quality. The included instructions/supplies made the repair possible and very straightforward, and the finished product, in my own opinion, sounds better than the factory woofer. I highly highly recommend ordering and working with The Speaker Exchange for your next repair/resto.
I got some great sounding tweeters for my Cerwin Vegas and they were inexpensive and they sound awesome. Glenn was a big help through email answering questions. The speakers came REALLY QUICK. I ordered them Thursday night and got here that Monday. I highly recommend this place.
I recently purchased a foam kit for my JL Audio 10w7. My order was received ahead of time. I placed my order on Monday and had it by Thursday...very impressive since I am in California. I received constant updates about my order and was even notified when it was delivered. All without even asking for updates, who does this these days? Needless to say, they have made a very happy customer out of me. Highly recommend The Speaker Exchange.
Needed a replacement speaker for an old studio monitor that was blown out. Part arrived today and sounds great. Would recommend.
Thank you so much! The Speaker Exchange have renewed my Klipsch Quartets with Tweeter and Mid drivers. The sound is impeccable, and Im in love. I bought a used set of speakers that were less than good and made them like new with your help. Thanks again. EZS
I had a very old speaker repaired here, very nice people and great service, i would highly recommend the speaker exchange.
I want to extend my sincere thanks to Glenn and his team at The Speaker Exchange. A quick look at their website and visit to their store and you will know you are dealing with a business that rarely exists in 2019. They actually FIX things and dont just throw them away.I took a pair of Apogee Duetta Signatures to them for repair. These are large ribbon speakers and not something you see every day. They have sentimental value to me so they were getting repaired no matter what. Glenn was up for the challenge and restored them to a better then new condition at a low cost that couldnt have possibly been profitable for him given the time spent on them. I think his love of stereos and customer care philosophy is what led him to take on the job. Im grateful Tampa has Glenn and his shop. I highly recommend The Speaker Exchange and thank them for the work they did on my speakers. A+++++++.
I purchased a new low output amplifier board to a 1200 watt Behringer speaker. Service was quick and price was OK. With the new board I was able to repair the speaker in just a few minutes.
Eddie Harris did the repair work to my raidho speakers. He was on time, courteous, and knowledgable. Hes a gentleman and handled some tricky repair work with facility. I would use his service again should I need speaker repair or additional work on my audio equipment.
The Speaker Exchange sales and customer service personnel are absolutely the best. Knowledgeable, informed and quick to react to all inquiries. I cant say enough about their superb professionalism and would highly recommend them to anyone who has a need for their products or services!
Having purchased a few times here. Im very pleased everytime with Speaker Exchange. Cathy is very friendly and thoughtful. I know an honest organization when I come across one. In this day of online purchasing, the personal emails goes a long way in assuring a customers that they are looked after. I will continue shopping here when opportunity arises. Thank you all at Speaker Exchange.
The Speaker Exchange is single handily the best speaker repair and parts business I have experienced in my 23 year career in the professional audio industry. Cathy & Glen have always been able to provide exceptional service, attention to detail, and competitive pricing. I’d recommend them to anyone and plan on continuing to be part of their ever growing client base.
Great Customer Service, and Excellent work! I had Glenn repair my B&W Matrix 810 Series II speakers. He replicated the din plug cable for the mids and tweeters on both speakers, as mine were intermittently cutting out. B&W doesnt sell the part anymore, being that the speaker is older. I sent him the original part, and he recreated two of the cables, thereby further extending the life of these fantastic speakers. Glenn kept me in the loop the whole time, and I had the cables in less than a week. Glenn, Wayne, and Kathy are the best in the business. This isnt the first time I have used them, They can cross reference many speaker parts if the manufacturer is out of stock. Most times, it will be the exact part, so look here first! Tell them World Famous sent you!
These guys are great. Friendly, knowledgeable and they do great work at a reasonable price. Really cool old school feel as well.
I am glad I found The Speaker Exchange! They were very helpful right from the start. I sent an email asking questions about my project. They were very fast in their response and were able to get me the exact parts I needed. I received several friendly emails from more than one their staff one of them giving me great advice that built up the confidence I needed to do the job. I highly recommend The Speaker Exchange and plan to use them for all my speaker repair needs.
We have been cooperating for many years and I want in this way to express my praise to Cathy and her entire team. Always ready to help and answer all questions and quickly solve every problem. Indeed every recommendation on my part. Perfect service
This place is great! Fast shipping even with the covid going on and country-wide shipping delays, I still got my drivers the next day!Theyre always very responsive to any questions or concerns and can find you almost any part you need.They also ship giant JBL horns for free AND keep the prices low.Im very happy with this companys selection and service and would recommend them to anyone. Whether youre a professional sound engineer who desperately needs a replacement driver before the weekend show or a diy geek who loves building speakers, these guys got you.
Thank you for your incredible service! It’s not often that a company exceeds my expectations for service and follow-up, but Speaker Exchange did. This was my first order and your performance allowed us to fulfill a special 4th of July show when we were really under time pressure to repair our speakers. I’m so glad I found your company! Hope you all have a great holiday weekend!
Easily found replacement parts on thier website. Shipping was fast and items were packaged nicely. The new speakers worked beautifully. The best part was the customer service and communication. The Speaker Exchange is top shelf all the way!
Just wanted to say Thank You for upgrading the White Speakers - now they sound as great as they look!In all seriousness I truly appreciate the job you did in bringing these speakers into the 21st Century, sound far better then they ever did in the 70s, 80s or 90s. Best of all the price was truly reasonable. Pleasure doing business with this company.
This is the ONLY place I go. They take good care of my Cerwin Vegas. They also have refurbished sound equipment for sale. Just ask for Wayne!
The chapel on Kandahar Afghanistan air base had all four speakers tweeter compression drivers blown. Operator error.Speaker Exchange sent four new Eminence compression drivers to the chapel here in Afghanistan. Now the sound is increadibly clear! The U.S. troops, contractors & civilians from all over the globe can hear the Gospel of Jesus Christ very clearly! Thank you & God bless you!
I have to say that my experience with the Speaker Exchange was second to none. From start to finish Cathy and her staff processed my order quickly, professionally and without any problems. I will continue shopping with the Speaker Exchange and recommend them to all I know. Keep up the great work!
Delivery was prompt. Speakers arrived in perfect condition and work great. My old Infinities are working properly again for the first time in years. I will definitely return to get more replacement parts.
The speaker exchange are greatI had an order shipped and do to a mix upGot the wrong foams I called got through2nd ring and they shipped me the proper onesWithout hesitation and covered theShippingThey are as good as it gets for customerServiceThanks to them my vintage ALTEC lancingModel 15s will again fill my home with musicI recommend the speaker exchangeSolid company two thumbs up
My speaker blew this past weekend, one week before I needed it for a massive 300 person wedding. I ordered it Sunday night and like clockwork I had it in a few days. Packaging was great and checkout was a breeze. Would buy again!
These guys rock!!!! Cathy emailed me and let me know when my order was received and provided me shipping and tracking information. My subs blew with a lighting strike and their products worked great!!! I am now blowing the wife out of the house once again!!!! Thanks guys!!! You got me as a lifetime customer!!!!!!
We have JBL Venue 12 powered sub, the board fried on it out of nowhere and we were out quality sound for movies at home. The comparable ones we were looking at were $500+. While looking for anything we could replace it with, I came across a picture in google photos for the exact amp I have. I looked on many other sites and all were discontinued. When i saw one actually available, I just couldnt believe it. I had it delivered in 2 days, and to absolute joy we have our sub back!!Thank you very much Speaker Exchange!
The communication, pleasantness of reps, and quality of service was top-notch. The overhaul of the speakers produced a like-new vibrant sound. Thanks for a job well done
Thank you, guys for correct reference to replace died tweeter on my Klipsch. Tweeters was sent at the same day. I replaced it within 2 minutes. It works well.
Want to thank Glenn and his team for helping to revive a 60 yearold pair of Wharfedale W60 speakers. It meant a great deal to me and the determination professionalism, and great cuztomer service were exemplory. I highly recommend them to anyone needing speaker repair. Thanks again Glenn my w60s sound fantastic.
Just received my speaker today! Excellent packaging...excellent communication! I will use them again when needed....5 stars from me! Kevin Orr
Easy purchase. Great communication and speedy delivery. What a pleasant surprise to be able to purchase from an independent shop of filled with passionate experts. I have epic studio sound again!
I ordered some replacement tweeters for my studio monitors from the Speaker Exchange and received them very quickly. Their customer service is wonderful, after I placed my order, I received a personal email from one of the employees notifying me that my order would ship later that day, and that I could reach out to them personally if I had any questions.
These guys are the only outfit in the St Pete / Clearwater area if you are a professional who depends on professional sound systems for a living. I dont know how long theyve been in business, but Ive lived in the area for over 20 years and have gone nowhere else.Their prices are reasonable and their advice = the right way to do it.They realize professionals dont always have a backup system and do their best to work with you on turnaround.
I had a great experience with The Speaker Exchange. It was easy to place my order, they confirmed it immediately, I was kept aware of shipping information, and the product came just as expected and in terrific condition. It was a wonderful customer experience.
Needed 2 tweeters for my KRK V8 series II. Impossible to find in Belgium nor Europe. In comes The Speaker Exchange. Great service, friendly staff and highly recommendable! Thanks!
Great online transaction response! And they had the replacement tweet for a 15 y/o JBL tower speaker I just couldn’t part with yet. And the price was way cheaper than used tweets on eBay! If you are questioning use of these guys, don’t! A+
I recently had the rear drivers of my Infinity P-QPS surround speaker replaced by The Speaker Exchange. These speakers have been rattling for years so I never turned up my surround system. I dealt with a repairman named Glenn and requested that the drivers in my speaker is replace with the same material to match the drivers of my other speakers to ensure a smooth sound field. Glenn did a superb job replacing the drivers in my speakers. The work exceeded my expectations. My only problem now is sometimes I am staying up until one and two oclock in the morning listening to music.
Excellent work. Blew a woofer on one of my Matrix 802 S3s and unfortunately replacement units are no longer available. They reused my woofer and surround and replaced just the voice coil as requested.
Superb service... Got back to me literally immediately and went above and beyond solving my problem!
Excellent communication and super fast order processing! Great products as advertised! Definitely recommend for any of your speaker needs.
Im in Ft Myers had one of my Elx112ps go out. They had it ready for me in a few days. Great customer service. But now my other one is acting up 😱 Ill be seeing you again thanks!!
Absolutely saved my studio last weekend. In less than 24 hours, I had replacement tweeters for my 10 year old studio mains. They were the only ones I found that could help me. And they totally went above and beyond!!! Definitely recommended.
Great company to deal with, taking time to answer all my questions in detail. Very happy with my EV Sentry 100A recone kits I received, great quality & packed very well.
A gem to work with for both consumer and professional needs. Its great to know that they havent faded into the web but are real hands on specialists. Wow, I hear sound!
I just received the replacement amplifier for my dead Polk PSW-110 sub woofer. It is installed, adjusted, and sounds great. It arrived promptly and was well packaged.Thanks for supporting these as I now hope to get some more years out of the speaker.Sincerely, (and a happy customer.)-sgb in CA
What an awesome place! I brought my speakers in to be repaired, and they fixed them the very same day! My speakers are absolutely huge, and they unloaded them from my truck, and then reloaded them cheerfully when I picked them up that same day. A wire from the horn driver came loose from the crossover, and I had no idea where it went.I got to meet the owner Glen, and also talked to his wife on the phone. The price I was charged was nearly exactly what I was quoted. She told me it would be from 30 to 50 dollars, and it came to 41 dollars with tax.We are fortunate here in Tampa, to have a speaker repair shop like this.
Order a refoam kit for some Old JBL speakers I recovered and the support and service was top notch. Replied at all hours of the day quickly and helped walk me through the process with great instructions. Highly recommend these folks.
When I did a botch-job on my mid-woofer in my Sonab OD11s, I looked for someone who could fix what I messed up. Surprisingly difficult to find someone in the NYC area who would re-cone/re-foam a speaker for me. I then found The Speaker Exchange online, couldnt have been more pleasant from first contact to return delivery.Though the entire process took slightly longer than I thought it would, they took their time to find the right parts to do the repair correctly and it was all worth it when the speaker returned looking and working like new. Bonus points because they reused the old dustcap with original branding stamps so it actually looks like new old stock from the factory rather than a out-of-place, mismatched, new speaker in a vintage cabinet. I cannot recommend The Speaker Exchange enough!
Ordered tweeter for my Yorkville NX25 from music store after 3 months waiting cancelled order Ordered from Speaker Exchange, quick shipping and very well packaged, installed and worked great. Thanks.
The customer service here is top notch. They are all pleasant and knowledgeable and put the customer first, a rare thing nowadays.
Great service with fast turnaround. These guys are the best!!!
I needed two different pairs of monitors repaired, both of which were no longer made by the manufacturer. One pair was over ten-years-old and I figured they were barely worth fixing in the first place cost-wise, and the other five-year-old pair was borderline not worth fixing cost-wise vs. buying the new current model of monitors. But I didnt want to buy a bunch of new equipment that I would have to re-learn and would question vs. my previous gear.Turns out, I made the right choice. They fixed BOTH sets of monitors at a cost I could afford as a student in the same month. Took about two weeks, maybe three wks at most. Their resident genius Mike called and explained exactly what he did to fix each pair and I swear the old pair that he performed considerably more work on now sounds better than they did in original issue. Maybe placebo, IDK, but I am very happy with those in particular. And as for the mains, turns out it was a simple glue/screw job - and they didnt overcharge me or over-complicate the situation, and got me squared away as quickly as possible.In fact, I had assumed this was going to be a bit of a black hole money wise, so I told them to fix the mains FIRST, then wed figure out what the old pair was going to cost and Id have them wait until I could afford to fix the second pair, but because of communication error, Mike had fixed the old pair first, then calls me to give me the good news. So I tell him I am thrilled, but I actually need the mains MORE lol.. he says gimme thirty and hangs up. Thirty minutes later, both my pairs of monitors are fixed - and for the cost of what I thought it would take to repair ONE pair. Im mad at myself for not seeking this business out years ago because I have been sitting on gear that wouldve come in handy, assuming the worst about it, when Speaker Exchange couldve resolved things smoothly for me a decade ago. Live and Learn. Customer for Life.Oh and heres the kicker: since I now have these old monitors back in business, I needed to re-assess my interface/monitor controller situation, and I was confused about which cords I would need, so another member of their staff by the name of Wayne helped me sort out the different cables and conversions I would need to incorporate the added monitors. Oh AND he 30-sec electrical checked out an old bose system I had laying around to confirm the speakers were working, free of charge. So this was a FANTASTIC experience, overall. Hands down one of the best music production investments I have made over the years.P.S. there was a distinguished gentleman who came in with a piece of vintage gear and requested that everything be kept in original condition using vintage parts, which apparently they do as well, since Wayne said that was possible at the time. Good to know, for anybody in that situation.
I must agree, The Speaker Exchange staff provided me with sound advice and tips on how to re-foam my Kenwood Speakers. I totally recommend them for your audio needs. Thanks ! Speaker Exchange.
Great place great prices my amp is awesome
These people are super rude and have no respect for customers . Nasty 🤢 people to deal with .
Great place for audio parts especially jbl circuit boards and speaker recone kits.
Wonderful service and dedication! As an international customer with zero previous experience of speaker reconing I do not think I could possibly have had better luck than when I happened to choose the Speaker Exchange for parts supplier. Not only did they send me the right parts -they also provided instructions and used their experience in consulting me. Gene helped me piece together parts for complete reconing of eight 16 ohm Celestion 7442W 10-inch speakers from 1971. Before shipping the unassembled parts across the Atlantic (from Florida to Sweden) Gene checked all the parts and added a variety of shims (should I need them) together with printed instructions. Cathy gave me a discount for buying eight kits. Two weeks later it worked out beautifully !! Now my 1971 Marshall speaker columns sounds beyond what I could have dreamed of and I sleep well at night knowing that I have repaired and recycled instead of just buying new speakers produced in some low-wage country. THANKS Speaker Exchange guys! /Magnus, Sweden.
Took one of my speakers there, and they did a good job on fixing it.
These guys are the BEST in the Bay Area! Ive taken professional grade QSC & EV products alike for warranty repairs, cleaning and upgrades and no one is more professional, friendly, or faster than these guys. I will continue to do business with them for years to come!-Cory B.Grant Hemond & Associates, Inc.Mobile DJs for Every Occasion
Great place. Any time I need something speaker related they have what I need.
I sent 2 15inch AT -15 in BAD shape the crew at the speaker exchange repaired them like NEW tight firm & the sound is AWSOME the bass is hitting hard like a cerwin vega should & deeeep pushing them with a BGW 750 they thump I would recommend the speaker exchange for ALL your speaker needs I am sending my JBLs next these guys know speakers thank you guys at speaker exchange again
Any time I need a kit for my 18 cerwin vega stroker I hit up the speaker exchange.Highly recommended.
Excellent place to get speakers rebuilt!
Great service, great staff.
Rude
Very helpfull and the wonderful service.
Reasonable prices pro work
Didnt end up needing the part I ordered but customer service was top notch.
Very good
I have been cheated