Bobbi is such a wonderful employee at the Carrollwood location. She helped my (now) husband find the perfect diamond and band for my engagement ring and was so patient in explaining everything to him throughout the process in picking out the perfect ring for me. We also purchased his wedding band, my wedding band, and my wedding day necklace from here and couldnt be happier with our purchases and how at ease we felt throughout the entire process at every visit. The also did an amazing job in professionally cleaning my ring for our wedding day to look like it had from day 1! Thank you for making our experience an unforgettable one!
Me and my boyfriend Went in today to get sized for rings and try on styles we liked. When we asked to get sized the employee who helped us kept pushing us off and saying we could get sized with no issues when we purchase a ring. We asked multiple times to get sized but didn’t get sized. I also asked if we could purchase a wedding band set together and he said that wasn’t an option but didn’t give us other options that did come as sets. As young adults who don’t have a clue about these things it would have been appreciated if he took the time to explain everything to us. When my BF asked to try on his rings He also mentioned that if we didn’t purchase this month/year that all the rings would be different anyways so there’s basically be no point to try them on. Just basically lost business from us. Not very pleasant.
Thank you Tammy for helping us find the perfect anniversary gift! We will definitely be back! The service and selection were phenomenal! You brought my wedding ring back to its original sparkle. I can’t recommend your company enough!
Tammy is the best!! I’ve purchased here 3 times and every time has been excellent! The whole staff is very friendly and helpful with any questions you have.
Really like the service and selection here, they have something for everyone. We always go to Cale, shes the best salesperson there.
Purchased a costly, custom designed ring from them a few years ago, went in today to ask about a cleaning. But none of the 6+ members of their staff even acknowledged our presence. I think they could tell we werent there to buy anything new.
Really great experience here. Impressive selection in a variety of price ranges, and the store was laid out in a clean and easily navigable manner. We were helped by Cale; and she was immensely helpful, incredibly knowledgeable, and infinitely patient as we shopped. I would highly recommend IDC.
Was there today! They replaced a small diamond that fell out of my 10+yr old engagement ring. I will tell u the customer service barnone is hands down the best. Moving forward I will always go to them first when I buy jewelry. From the guy that appraised our diamonds we sold them to the agent that showed us many beautiful rings and the manager that gave a estimate for a possible custom piece we may do, just simply great service! 1000% recommend. SUPER IMPRESSED!
Jerry was great help and did everything he could to help me get my Rolex, great service
The service was wonderful. Tammy was an excellent sales person. Not pushy and very helpful and patient. Everyone there treats you with kindness and makes you feel special.
Ryan McKellen is the only one you need to see about your pre-owned diamonds and watches. When it comes to integrity theres no one better. He took care of my wife and I with exceptional customer care and completely transparent. I strongly recommend you see Ryan at the International Diamond Center of Lakeland today!
Top shelf service. The diamond specialists here helped me pick a diamond and setting for an engagement ring, got it financed, mounted, and picked up all in the same day! Plus, they offer zero percent financing for 36 months for qualified buyers. Make IDC your first stop when looking for quality diamond jewelry.
Its been about five years since Ive ever been in an international diamond center. The guy was wonderful.. even though I spent $100 something dollars and got all those free gifts I was getting it for my daughter he treated me like I spent $10,000.. what a place I would definitely go back again for my wife the next time..
Awesome selection and prices seemed fair. Customer service was on point, only criticism is after working with one person they left in the middle of working with me and I got another person to help me finish my choice. But he was very good so all good 👍.
Five Stars because, She said Yes and loves the ring. But, we didnt like the resizing finished product. The ring is white gold and yellow parts can be seen where the inside was worked on to get it to the proper size.
Bobbie Blue is great!! She is very knowledgeable and always helps me with everything I need. Thank you!!
First time being there and then was very helpful I will come back 💜
I had a very disappointing experience in pruchasing a diamond and trusting them with a ring from my Mother - I left it with them to be resized and reshanked.The ring I picked up a week later was not the same ring I left with them - they just happened to have hired an off duty deputy sheriff to be there on the Saturday I picked the ring up. I brought this to the owners attention and he assured me that all repairs were video taped yet no video was ever produced. Loosing my Moms ring that I admired all my life pains my heart to this day.
Best experience ever. Cale just absolutely hit a grand slam. My wife and I couldnt be happier. We upgraded my wifes setting to a new one and all I can say is wow. From the time we walked in till the time we picked up the final product. Amazing. Would do business again and again. Thanks again. Rich and Julia
I Just Wanted To Say, I was Very Pleased With The Service and Professionalism of Tammy ..I Wanted to do something very special for my wife of 29 and a half years and her bday ....I had a general idea of what she was looking for and her ring size ...lol I used my pinky lol...Anyway Tammy knew her Diamonds 💎and styles of rings ... I just want to say Thank You ...You hit it out of the ballpark My Wife Loved 😍The Ring ..The Ring I Could Not Afford 30 years ago is now yours forever...!!!
I bought my 5 yr old daughter a pair of diamond earrings for Christmas to replace her first pair of diamond earrings she had out grown. She lost one of the in March. I went back to replace it and much to my surprise, Stephanie got her manager Michael involved. He offered to replace it for free. I was blown away and very grateful. As a compromise I went up another size and they gave me my full purchase price of the lost pair towards new ones. In addition, their jeweler put screw backs on and a second screw on cap on the new ones. She couldnt loose them if she tried.. I will never purchase from another jeweler. Thank you IDC.. Much love and reapect...
My first-time at IDC and a wonderful experience. I was greeted when I walked in immediately by Greg S, and he offered his assistance. I went in to get the diamonds on my wedding ring checked out. The customer service provided was, Courteous, professional, and fast. I would recommend IDC to my family and friends.
I had the pleasure of meeting with Stephanie Arias today. She was patient with all of my questions and concerns. She showed us countless rings and ultimately found one my wife really enjoyed. The entire staff was amazing and their prices are not all that bad compared to other dealers. I will most certainly come back!
My second review of International Diamond Center. Another 5 star review. While working with the salesman Gregg making sure everthing was right. The diamond ring had to be resized. We made an appointment and the jewler, Van, was out of the same mold as Greg. He was knowledgeable, personable, he also wanted make sure everything was right. We will continue doing business with International Diamond Center.
Highly disappointed in the quality and performance of my engagement ring. This is the third issue with my ring in under 6 months of even having this ring. First the falling out of diamonds. Now, one of the prongs holding the center Diamond is broken. I am wondering if this is a fake ring/made of cheap materials and sold to me at a higher price than what it is actually worth. I am worried now about my center Diamond falling out. I can’t even wear my ring. Even if it gets fixed, I’m worried now that another issue with it will just pop up. I’m highly disappointed in this whole situation. I’m not giving it 1/ 5 since the second time an accent Diamond fell out, the manager personally took care of it, which I appreciated that.
Stephanie was very helpful and took the time to make sure we found a ring we loved within our budget. The whole process was very quick and easy. My last experience at IDC was great 5 years ago, this visit just confirms their great customer service and quality and we will continue to come here for our needs.
Tammy was very friendly and very knowledgeable and a great help :)
The employees of this store understand the importance of an engagement ring, especially one that has been worn for 25 years. They went above and beyond my expectations with their honesty, friendliness, patience and professionalism. I would highly recommend International Diamond Center to my family and friends.
My boyfriend and I stopped into IDC this afternoon to look at engagement rings and it was a great experience. Tammy assisted us and she was knowledgeable and patient she took the time to explain everything to us. I showed her the ring that I tried on at another store and she was able to show me similar styles and several loose diamonds to compare at the price point we are looking to stay in. I’m still torn between the ring at the other store and the one I liked the most at the IDC but if it came to customer service I would choose Tammy over the competitor.
My fiancé bought my ring at the International Diamond Center and WOW! WOW! WOW! It is so so beautiful. We went shopping together and decided on a setting, but Katelyn worked separately with Jordan to pick out the diamond. When he proposed I was BEYOND surprised, the diamond was everything Id hoped for and MORE!! Katelyn and the rest of the team at IDC took care of all of the details (shine, sparkle, setting, and even shipping) and allowed our proposal to focus on the commitment we are making to each other.
Ms Stephanie was so pleasant to talk to and very helpful in helping me choose earrings for my wife.I’m definitely returning to shop there again.By the way our 34th wedding anniversary is coming up soon too.
They told me to come out Friday November 20th because they were having a sale. Come to find out they lied. I drive an hour out there and they tell me that their sale is giving me financing. I said why dont need financing so what can you do for me? They just looked at each other with a very confused look. I wasted a good part of my day with them and like most people my time is very valuable. If you want a good deal go to Jareds and dont waste your time with these people.
Outstanding experience! All the people I delt with were courteous, knowledgeable, and professional.
Precisely the kind of service youd expect from a supposed non commissions based sales force. Lazy, condescending and rude.
I have heard all of the advertisements, and, browsed the website, and, I was impressed. Today was the first time Id ever walked in, and, I was very impressed with the merchandise. The sales staff was extremely friendly, and was not pushy at all. I would definitely recommend this business to anyone looking for something special for that special someone.
Great experience and good quality 5 star speak to Bobbie she is very helpful
Greg was very helpful and knowledgeable. I highly recommend them for all your jewelry purchases - great selection.
Excellent service and love my ring. I love the quality.
I went to IDC for the first time in March/April 2017 to buy my wife a 20 year anniversary ring. I met Bobbie and she took care of me and help me put together the perfect ring. I return to IDC to see Bobbie for my jewelry needs. She is the absolute best. I grew up in the jewelry business and feel very comfortable and confident that I am getting my monies worth and Bobbie is knowledgeable and helpful in finding what I like. IDC appreciates customer loyalty.
Such an amazing and unforgettable experience looking for my a weeding ring for my partner and me. They have such a great variety and nice rings for men at affordable prices. Mr. Fortunato Binanti and the rest of the staff were very accommodating and welcoming for us as a gay couple. Highly recommend.
Bobbi was awesome. Not pushy but knew what I wanted and stuck to my budget
Very quick and good service . not pushy . stayed within my budget
Fantastic staff. Took the time to educate me on diamonds and the difference in quality. I highly recommend using International Diamond Center for all your jewelry needs.
Purchased my engagement ring with Bobbie a year and a half ago and decided to return for the wedding band. Excellent customer service. Bobbie is knowledgeable, helpful and a pleasure to work with. Highly recommended! Go see Bobbie and tell her Ralph sent you!
Went in on a Saturday to get a ring resized I had purchased from IDC online, I was told it would be ready that coming tuesday. I came in on Wednesday to pick it up but was told it wasnt ready and wouldnt even be looked at until that friday, mean while the sales people were drinking alcohol talking amongst themselves while a small dog was roaming around freely in the store. They explained that they would call when its ready and could not explain why I was told it would be ready before. I ended up calling them that Saturday and guess what..it was ready! No call no nothing, last time Ill be going there.Drinking was on Wednesday night, December 16th. You can see the dog running around the store as well as the lady in blue drinking an alcoholic beverage from a small glass, she offers her male coworker a drink and proceeds to the back to get it, i heard the conversation and i saw it with my own eyes. Time was around 5:30-6:00pm
Most places I have gone to try to push you to buy the first ring you see or get the item they are specifically trying to get rid of, but not here.I received very attentive service every time I go there and I continue to go back because of the great service. I bought engagement, wedding rings, and gifts here. Every time, I feel like I learn a little more about jewelry.The financing options here are incredible for those who qualify as well.
Wound up not purchasing anything but theres a great selection and the reps were more than happy to answer any questions. Will be back next time I need watch :)
Tammy took the TIME to educate me, answer my questions, and made shopping fun. I felt like a valued and important client the entire time. She’s made a life long customer.
Stephanie was wonderful to work with. She took the time to understood who was receiving the gift I was purchasing, and we selected a beautiful piece.
Thank you Fortunato for your wonderful service!! He was so thorough with explaining everything. I felt so welcomed. Thank you for making my engagement 100000x better. I was able to build my ring exactly how i wanted and made it very similar to my original. Kays could NEVER. 100% recommend.
IDC, and Fortunato, is the store that earned it trust. We had gone toGold and Diamond Source and Ackerman. We didnt feel comfortable or welcomed at Gold and Diamond Source. Whereas, Ackerman was friendly in the store and then bad mouthed us to their vendor.I appreciate the professionalism and straight conversation with Fortunato.
Tammy did an amazing job helping me find an engagement ring, she was very professional and assisted me to the highest standards. Love my experience at IDC and would highly recommend it to anybody who’s looking for a ring for their special loved one
Bobbie was very patient and helpful. She showed us multiple diamonds and settings and helped us make a selection that was both beautiful and respectful of our budget. My wedding set is gorgeous and I’m grateful for the excellent service.
In time as promised! Polite helpful service.
Cale was super nice. Very knowledgeable and professional. I told her what I wanted and She went above and beyond to find it for the price I wanted. Extraordinary service and product.
Every time I have been there, it has been a great experience. We purchased our engagement ring there months ago and have gone back multiple times for various reasons; and everyone takes really great care of us. I highly recommend International Diamond center for their beautiful unique jewelry and top notch customer service!
David K. Was fantastic, very professional and at ease. He respected my budget and found me more than what I needed but what I wanted. The prices here are far better than other establishments. Other places I felt like I was getting ripped off, here I did not get that feeling. Overall, a pleasurable experience and I will be returning!
Greg was amazing! He listened to what my fiancée was looking for in her wedding band & helped her find absolute perfection! I went to IDC for her engagement ring which is why we went back to find her band, but their personable & experienced employees is why we will always come back!
Tammy was very helpful and provided us with knowledge so we could make a decision that made sense for us.
A great experience. Cale made it easy & fun to shop for rings. She stayed within our budget while making sure we got everything we asked for... and who doesn’t like a little wine or a beer while you shop 😊 💍
Jake Peterson helped us out with getting a custom ring designed. From the moment we walked in we were treated with amazing customer service by Jake and the entire staff. Jake walked us through every step of the process and made sure we were comfortable at all times. His vast experience was shown not only by his custom design knowledge, superb communication skill, or his overall professional demeanor but his ability to present it in all a congenial manner.
The best place in Tampa to find a ring! We made an appointment w/ Jake and he went over everything. He provided a wonderful customer experience, walked us through the IDC process, and was nothing short of excellent. If your looking for a diamond Jake is the man to talk to.
Excellent customer service, we felt very comfortable looking around and did not feel pressured into buying the most expensive ring there. The staff was very friendly and it was the sort of place you could trust buying such an important ring at. Will be going back with any other jewelry needs.
Finally got down to international diamond center after hearing the radio commercials for a while. I needed a 10 year anniversary ring for my wife, and really wanted something that would match her to Tacori set well. Tammie and the team were beyond my expectations. Tammie was so knowledgeable and not pushy at all. Just based on a simple description, she was able to match me with a complementary ring that was the perfect fit. The whole experience was easy, direct, and just what I was looking for. Would highly recommend for future needs from not only a quality perspective but overall experience was pretty great.
I was greeted by Bobbie when I arrived looking for my now fiancés engagement ring a few weeks back. She has been in the business for over 15 years and she made a very difficult purchase for me rather easy. I can’t thank her and the team there enough for helping me find the perfect ring for my girl. You can’t beat what comes with a purchase with this company. Thank you all very much!
After some thought. The store was nice. Lots of bling. The lady that waited on us was nice and then she found out we had a gift certificate we won from 98 Rock. As I was looking about she said You have 500 free dollars and you cant find anything you like? I found that to be rude. I chose a pretty topaz necklace and earring set over the $500. Then price comparison shopped and found the set I bought to be over priced. Glad I wasnt spending MY money. Wont return. My advice... shop around just because they have an important sounding name doesnt mean you are getting what you pay for
I enjoyed myself for the minute I walked in. I was greeted by a sales representative named Tammy who was informative and helpful.It was a day before Valentines day and they had the complete package at international diamond.Chocolate, roses, and dinner. I picked up a beautiful Pennant and chain for my beloved.This is the place to go for any special day.
Always friendly and helpful. Brian made it quick and easy and was very pleasant. Its always low preassure and more a focus on what you want rather than the employee trying to push anything on you. I will come back again.
Good value. Professional caliber service with Fortunoto.
Cale was awesome helping us get the perfect engagement ring. Love the store and everyone was so nice.
Cale was amazing. She was courteous and helpful. She was engaged with my needs and helped me stay in budget. She was super knowledgeable. She took her time to teach me how to care for my wife’s new watch.
Highly recommended! They have a beautiful selection of jewelry. Cale was an absolute pleasure to work with. Extremely happy with our purchase and the whole experience there at IDC!
Great selection and the best quality diamonds. 12 days of Christmas specials made it easier on the wallet for gifts. Salesperson could have been friendlier. Every client is important no matter the amount being spent.
My husband purchased a beautiful diamond ring for me. The diamonds flawless!!!! The first time I went in to get my rings cleaned the young lady who helped me was professional and nice.
We had an issue with the oval diamond in my $7,000.00 engagement ring, purchased from the Clearwater location. They were not able to resolve the issue without charging me another $1100.00 on the total $10,000.00 engagement and wedding ring we purchased. I went to the Carollwood Fl location where the manager Kathy went out of her way to help me resolve the issue, even though we got the ring from one of their other locations. She had to track down the correct diamond, from out of state, with an entire color and clarity upgrade, at no cost to me. She righted a wrong, with no bait and switch sales pitch. Thank you Kathy. It was worth the drive to Tampa. The environment there is so personal and professional. You have our business for a life time. Deborah and Tom 🤗
Bobby and David were so wonderful. They complimented each other as a great team. David read me well and brought me exactly what I wanted too.A natural. They made sure a piece was ordered in a short time too. They responded to my inquiry. I am over the top happy with my purchases. Rhonda was also wonderful to work with there. She made sure I left happy with every part of my picks. I can highly recommend these three, their service the company offers and the very pleasant experience I had there. I too felt very safe in the quality of my purchase and my safety/security they provide while there. .
They were very courteous and considerate of the budget and my particular preferences for the perfect ring. Kim was extraordinary during the whole process showing me different options and presenting different ideas without being aggressive or pushing the highest priced item for a commission. Best choice I made for an engagement ring. 10/10 would go again.
Excellent service from Greg Scheinbart who more than made up for a day I left less than ecstatic with the service. I am very happy and convinced I will love the engagement and wedding ring set forever since Greg told me about the service I was entitled to. I also have to thank my loving hubby of 35 years for replacing my lost set. Hes very happy that I am happy.
We had the best experience! Kale was our sales rep and she listened to everything I wanted in my ring and was so very patient with me while I tried on everything twice to make sure I bought the ring I loved!!
Bobbie is legit the best person to work with. We were able to tell her our price range and what we wanted and she truly works to get you what you need/want!! Wouldn’t trust anyone else
Indeed an exciting visit we had with Cale (IDC Tampa) this morning. She was so accommodating and friendly with us. She also gave the “One” that I’ve been looking for..So relieved and happy with ring we bought. Design and quality was exquisite. The way she explained everything was simple yet on point. Glad to continue business with IDC. ❤️
Initially, my husband and I enjoyed our experience here when purchasing a new ring for me for our 22nd anniversary. However, we have had nothing but problems since. The set we bought lost one of the stones FOUR times. Although they never charged for the repair (which is the only reason I gave 2 stars instead of 1), I spend more time repairing the ring than wearing it. I dropped the ring off the second week of March for ANOTHER repair. It was sent to the manufacturer in NY. I COMPLETELY understand how everything shut down due to Covid-19. That’s not my complaint. What I’m upset about is the complete lack of communication from IDC. Never has the company reached out to me to update the status. When we call them, we are made to feel as an inconvenience and we are bothering them. Last Friday my husband was told they would update us Tuesday- we still have not heard a word. I’m beginning to think thousands of dollars have disappeared and I have now officially worn the ring less than it has been in the shop. Buyer beware!!!
My husband and I purchased both of Rings at IDC. They did not disappoint at all. Both were breathtaking for us. My bridal set is gorgeous and his band with beautiful diamonds was nothing less than expected. Kim was our sales associate at the Tampa, FL location was amazing for both of us! We will definitely be going back for upcoming purchases!
This has been the greatest experience. I personally worked with David, Bobbie and Kathy at the Carrollwood location in Tampa. This was my first time shopping for engagement rings. I had absolutely no idea what I was doing. All of them made me feel very comfortable and were outstanding when it came to customer service. It did not matter if they were at work or off the clock, they were there to answer all my questions. I absolutely refuse to go anywhere else!! Thank you all for the help.
I went back there and sold my engagement ring maybe I got a good price I dont know I was happy at that time though
Got in, saw what I want after being shown a few options, paid for it and left a happy customer.
What an amazing experience. David and Bobbie did an outstanding job working hard to help us with the vision for my custom design wedding ring come true. The end result left me speechless. Their patience and expertise was of great benefit to us. Thank you David and Bobbie for delivering stunning ring!!
It was a great experience and Cale was very helpful and friendly and made it so easy.
Tammy was amazing at fixing my wife’s wedding ring.
Great experience! I worked with Bobbie at the Tampa Location. She was so nice and patient with picking out different designs for us and making sure we had a ring that would shine for a lifetime.Couldnt be more thankful!
We purchased 2 rings the first time we were there and are very satisfied with them. I returned to purchase items for Christmas there was a promo going on you had so many months interest free. I was told I was prequalified to go to store and finalize. I was never told after being approved it was for only 12months. I bought some items for my mother and I got a $300 gift certificate for the amount I purchased which at the time I was told it was good for 1 yr. when it was good for only 2 months. After Christmas my mother did not like the bracelet I got her so we went to return it along with the $300 gift certificate. I was told I could not return it even thought I had receipt. I would have to exchange it. My mother found earrings that she liked instead and the sales lady said she could get all of them for the same price and by the way this is the same sales person who did not disclose my financing nor my gift cet. being only good for 2months. Then she comes back and says she made a mistake my mother could not get all of them she had to pick and choose once again because she added wrong. wow really? Then she did fix the gift cert. good for 1 yr. But I am so disgusted with the sales lady and the whole you cant return anything at all. I will never do business with them again.
Awesome, no-pressure experience! Kim was great to work with and the jeweler was able to mount the stone and size my wifes new engagement ring within minutes! Highly recommend IDC over any of the commission based stores! Ask for Kim if you go to the Tampa store... you wont be disappointed!
I have always been treated great at IDC. Every experience never fails, the employees are always welcoming and kind. This time I had Kim who was great. She offered me and my mother a beverage, a chair was bought over for my mum, everyone goes above what you would expect. She was very kind and the best part that I love is no one is ever forceful. I look forward to my next purchase.
Overall good experience. I knew what I wanted and the price range I wanted to stay in. Made it a quick and painless experience.
Tammy has done a great job when I’ve come to have my ring cleaned and for other occasions as well! She and the other employees are fantastic and the store has only the best!