Great tasting chocolate chip cookie. Helpful and friendly staff. Many cookie options and great selection of custom cookie cake selections. Only downside is being located IN the mall... 5 stars if they werent.
I just came here today at 10 am when the mall opened, my daughter said she wanted a cookie cake for her birthday so we went here the man took my order and did it to perfection in less than an hour highly recommended 4 giant cookie cakes not a bad price for what you get I asked a man a thousand questions and he told me a thousand good answers thanks again 🕯
Delicious cookies!!!! They had a pretty good selection of treats to choose from. The prices are way too high. It cost me over $5 for 2 cookies. Yes, they were definitely delicious but not sure that I would be willing to pay that much for this again. The girl behind the counter was very nice and polite but, she seemed to be having trouble with counting the change. Just weird.
App is a broken mess, which isnt the reason for my bad review. That comes from the manager who refused to give out the birthday cookie since we couldnt pull up the app, (because its broken!) regardless of the other proof we offered to provide. He was very rude about it too. Had a pretty disappointed birthday girl. Yes, it was just a cookie, but to me, it was also about the principle & good customer service.
Been numerous times and customer service could be better, but cookies are always 10/10.
Got a dozen cookies and half dozen, I just taken my first bite and found a hair baked into the cookie! I immediately returned both boxes and the lady and only say shes sorry?! Dont buy from here unless you like hair cookies.
As delicious as the cookies may be, I will no longer be a customer. This is what happens when you hire people that dont care about the business or the customers. I called Sunday to order a small personalized cookie and was told at 4:30 that they stopped taking orders. WHAT?! The mall closes at 6:00! I asked why and Melanie the girl who answered the phone said in a nonchalant tone, because we turned off the ovens. Uuuughhh why? She couldnt give me a reason, but its obvious that someone wanted to go home early. Its awful to know that the owner must be clueless that his pocket is being affected that bottom line is running thin and will even get thinner because of lazy workers. I could totally understand if that becomes policy and its written, posted in black and white that they will turn off ovens at a certain time yet that was not the case.
Service is very poor and not customer friendly
Ordered for flatbread, got a baked wrap. hopeless hopeless03-Apr-2016
I really love their cookies, but so overpriced!
Wife Loves it