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Sosa Cell Phone Repair Shop
1000 W Waters Ave #8, Tampa, FL 33604, United States
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Sosa Cell Phone Repair Shop
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Tr
Review №1

10/5 stars repaired my iPhone 7 which has been through the mudd! Looked out on the cost and even threw in a new screen saver and protector. It was a relief not having to get rid of my iPhone 7 new battery new case feels like a new phone much appreciated !

Ci
Review №2

I’ve gone 3 times to get my phone fixed and it’s the only place I’ll go to now even with the drive from South Tampa ! The service is always fast and friendly and you can’t beat the prices. 10/10 recommend every time.

lo
Review №3

Had my cell phone screen repaired today. Quick service, honest and just good folks. Highly recommended.

Ca
Review №4

Great hospitality and great service! Was told it would take an hour but only took 30 minutes! Definitely recommend!

Ra
Review №5

My iPhone 8 had water damage and I went to Apple. I was quoted $400 to fix or buy a new phone. I brought it to Sosas and he fixed it like brand new for under $100 in less than 2 hours. I am extremely satisfied with their service and I recommend this repair shop. They were quick, honest, and inexpensive!!!!!

SK
Review №6

Omg they really took care of me I just got a phone from Verizon and need help switching my account on the phone he did that and gave me a good price on my screen cover and case. I wish I had service with them so I could see them more because of the friendly happy shop. They are the best hands down. I wish I could rate them again after having a bad day they made it so better

Li
Review №7

I highly recommend Sosa Cell Phone repair shop for their fast, friendly, reasonable and excellent quality service. Ruben is very helpful, professional and knowledgeable. He fixed my screen in no time and gave me a free screen protector. Staff are amazing. Thank you. 👍💯

Ni
Review №8

They fixed my phone in 20 minutes, and maybe even less! They were so kind and helpful throughout the entire process. I will definitely be recommending them to everyone I know! Thank you so much.

Sa
Review №9

Absolutely terrible service and now I’m getting told I was a friend of an employee who got fired and that’s why I’m leaving a bad review lmfao I have bank statements that say other wise!! Do not go to Sosa’s they actually give you a discount to post a good review before paying for your device. There are plenty of other cheaper phone repair shops who will not over charge or scam you!! (Google isn’t allowing me to post a picture but I have proof of my transaction.) lying saying you can’t find proof is actually proof enough y’all are scam artist.

BI
Review №10

I 100% recommend this company they were able to help when others wanted the charge hundreds of dollars to repair my phone I needed to get access to my Gmail accounts for both personal and Company I had bought a new phone and the phone only phone I had those operating was a phone that had a broken screen what I came into the store I was quoted a very very reasonable price to even repair it but instead the guy went above and beyond and assisted me with this incredible device used to access the phone without even meeting the touch the screen this guy has literally saved me thousands and help me recover thousands of dollars that was locked into my other phone I am very very grateful that he was able to do this he was very punctual respectful and very knowledgeable within the cell phone fixing industry something that I have no knowledge in a so instead of taking advantage of someone that has no knowledge about cell phones he actually took his time to explain that he was going to do how it was going to be fixed and took care of me better than any other store in Florida could have done I 100% recommend Sosa cell phones and repair to anyone that needs anything done on their phone and the amount of accessories they have in the store or a million times better than what any shop out in Tampa or Clearwater St Pete Orlando that Ive seen myself so when you drop your phone and shatter it come by see Sosa Sosa cell phones and repair and they will take care of you guys thank you so much you do not know how much it means to me that yall were able to accommodate the problem I have and take care of it I was literally in and out and less than 15 minutes what other companies and sores said it would take weeks to repair if not even 5 days thank you guys are the best

Ap
Review №11

Took my iPhone to get a replacement screen (my phone was black) I came back to pick it up and my phone was pink!!? I haven’t been able to charge my phone since then, took it to another another repair shop and found out they took my original iPhone battery and replaced it with a dud. They also lost my original screws to the phone and now the new repair shop is having issues trying to open it because the screws were so worn down. I will never go back and don’t recommend anyone ever taking their phone there to get fixed. I also got charged $200 for a replacement front screen. I only have one star because I couldn’t give them none. Do NOT TAKE YOUR PHONE TO SOSA!!

Ca
Review №12

Best place EVER! Fast, reasonable and super friendly. Dont forget helpful, knowledgeable; Im a repeat customer for life. If anyone is giving them less than 5 STARS is crazy and/or being unreasonable. At least give them a call and see what they can do. If they cant help, youre out of luck! Seriously...

Ra
Review №13

This place will scam you!! They will take your original battery and screws and replace them with garbage! They only have good reviews because they will give you a discount to put a good review. Watch out very sneaky people work here! It’s unfortunate that I trusted them now I am currently at a new place where I was told they gave me a garbage battery and the screws weren’t for the phone! Save your money and time!

Ma
Review №14

The best cell phone repair shop in this area . They fixed my device, sosa unlocked my iPad, good job!!

Ju
Review №15

The customer service was excellent very friendly and Attentive made sure I was taken care of the price was well worth it I highly recommend this place

Mo
Review №16

I genuinely could not recommend this place enough. If you look at my rating history I skew very negative but if I could, I would give this place 10 out of 5 stars. They really saved my butt. Reuben (hopefully I spelled that right) really went far out his way to make this an unbelievable experience. Businesses just arent like this anymore.Needless to say I will be back in the future for any issues I encounter.

di
Review №17

Amazing store. The owner pay attention to details good experience

Ka
Review №18

Awesome service and awesome owner! He matched a competitors price and fixed my IPhone 8+ black screen in 15 mins! Would definitely recommend!

Da
Review №19

GOOD Service, fixed my Samsung quicky, Google prices.

Jo
Review №20

Shop small local owned businesses, you’ll get treated like family! These guys are the best in town. Quick turnaround and professional service! More like 10STARS!

T
Review №21

I had a cracked screen on my note 20 ultra. They took care of me same day service. Great place!

Te
Review №22

He did exactly what he said he would, which means a lot to me . Will support again

La
Review №23

They were so friendly and did a really good job, fast and for a good price!

Ya
Review №24

Walked in to get my phone screen fixed they had it done within 2 hours ! Great service and a good price

Ro
Review №25

Very friendly the two guys that are working in this Store. So very good professionals and courteous. Thanks!!

Ge
Review №26

First time doing business, sold my phone and were really nice, recommended 100% will be going again

La
Review №27

Quick and efficient service from Johanna who was lovely to work with. Would recommend!

ni
Review №28

If you need your phone fixed by THE not only nicest friendly and helpful team GO HERE!! They were more than helpful & You can’t beat their prices either!!! I never write reviews but I couldn’t not! Most of the cell fix places the staff is rude these guys are the BEST!!

Sh
Review №29

I just got my phone repaired here and everyone was so nice. They helped me instantly and decided to take care of the issue right away. Everyone was so pleasant. The atmosphere was wonderful. They fixed my IPhone XS Max right away! I left there with the biggest smile on my face. 10/10 I 100% recommend.

BU
Review №30

Excellent customer service! They replaced my iphone screen perfectly! Very affordable same day repair with 30 days warranty.

Jo
Review №31

Great location nice people great prices I’ve brung 3 of my phone already very happy

Ge
Review №32

BEST phone repair shop availableGood service and hospitality! I have no complaints.

De
Review №33

Sosa is the best.excellent service honest person tells you the thruth about the service you need ..in fact..good service

Ab
Review №34

If I could give it 6 starts I would, I took my phone cuz of heavy screen damage they were extremely professional and took care of the problem on a timely manner, not only did they took care of the screen they gift me a free screen protector and a case. I strongly recommend anyone to take their devices you won’t regret it.Abrahan

li
Review №35

So kind and really fast. Definitely recommend.

Ni
Review №36

Great service and really fast, 100% recommend this place

De
Review №37

I am a travel nurse from Central NY, (near Syracuse) and my phone wouldnt charge. I drove blindly around Tampa near my apt when I found Sosa Cell Phones. I was so scared that my phone was broke and the guys there were very emphatic and assured me they can fix it. They did! They were so nice and I am very grateful for their excellent service!

ch
Review №38

I LOVE LOVE LOVE this place... they gave me no problem about fixing my back screen on my galaxy s10. Went to 2 places b4 i went to Sosas & they gave me a big story about how they first have to test the phone b4 they can repair my screen & if there were any internal problems, they had to fix them on my dime plus the cost to repair my screen...buncha BS but not @ Sosas.... AWESOME PLACE!!! Inexpensive, super customer care skills & fast service! U cant beat that right there!

MI
Review №39

I have been around to so many different cell phones shop over the years but this one is on top of my list and friends that i have recommended it the kind of service and competitive prices are amazing, lets go to the moon with them

Al
Review №40

Went to three places that have me the run-around and wanted to charge me for a battery, screen and repair just to recover my pictures and data from my phone. The other places wouldnt even attempt to help me. Sosa is really friendly and professional his tech Frank is very knowledgeable and was still able to help me recover all my memories and just had me drop it off and resolved my problem in 1 day. Thank you

te
Review №41

Excellent service affordable prices. Wonderful customer service.

Gu
Review №42

The best place to fix your phone, look that screen!

Ca
Review №43

The BEST phone repair shop ever! I was 6 hours from home and needed a new battery for my phone. They were able to replace it in under an hour, at a great price, and with excellent customer service! If you’re ever in the area and need something fixed on your phone go here! You’ll be glad you did!

ed
Review №44

Professional and good customer service all the way around I will take my phone to sosa again.

br
Review №45

Update: I give 2 stars because they did fix the phone. Its not that i dont want to pay taxes, its the fact you guys said the phone was 389 including tax. Only reason we even went to your store is because batteries plus said it would take five days to get the part and fix it but they would do it for 330 plus tax. Your store said you could fix it same day, then you changed to next day. If i wouldve paid the next day your store would have only charged me 389. We were told it was including tax. If anyone is trying to avoid tax its your store by charging us 389 including tax for cash or 422 for credit card. First you guys said the phone would be fixed same day, then next day it was fixed. You can try to make it look like me but its your employees that need to be trained. You even acknowledged this was a mistake on behalf of your employees, yet you do nothing to try to fix it.This place is so shady. So much back and forth. Make sure you get it in writing. First they say they accept credit cards and the price is 389 including tax. I go back the next day and now their credit card machine is down. They try to get us to pay with cash. Three days later their credit card machine is up but now they are charging almost 10% more for paying with a card. The new price is now 422. This is ridiculous and I will be sure to let everyone know.

Br
Review №46

Best service and fast timing and great recommendation for anyone looking to fix their phones. Well recommended A++++++

Al
Review №47

Nice place, Sosa is very professional and fair. My new screen fits perfectly and looks great. Plus he gave me the best price out of five locations and I can’t imagine a better job than what Sosa did!

S
Review №48

Sosa is the man he beats All prices and treats you like family

Li
Review №49

They were so nice!! The owner helped me with my broken camera lens and my boyfriend with his screen protector. I would recommend this place to anyone looking for great work and service!

Ch
Review №50

I just got my sons apple phone repaired, the staff are very kind and helpful. Answered all the questions and the phone was repaired in a timely manner. Thank you for your service.

Me
Review №51

I had problems with my phone and my carrier and apple were not able to fix it. My husband took my phone in and fixed it in no time. Thank you Sosa cell phone repair shop!

ci
Review №52

My phone was completely destroyed. The screen was mostly black and cracked. Took it this repair shop had my phone fixed in less then 30 mins. The customer service was excellent and the staff was very generous. I would definitely recommend vising this phone repair shop its quick and affordable. Very happy with the results.

Gi
Review №53

Please do not waste your time visiting this store. They WILL up charge you for EVERYTHING, they’ll make it seem like they’re helping you out, but all they’re really doing is putting more money into their pockets. And then if you want a REFUND because you don’t want their product, they will tell you that it’s a charge.. to return something... how is that a refund..? Just please save yourselves the headache.

Di
Review №54

Good job 🤩🤩🤩

Ad
Review №55

Very friendly staff they are always willing to help, i had a great experience, they are very affordable and quick to do any service

Ja
Review №56

Good service

Aa
Review №57

Chose this shop based on the reviews. Could not be more satisfied with the results. Expert level service. Very fair pricing, and got me going again on the spot. Friendly and fast. That’s exactly what you’re looking for and you get that and more from Sosa. Thanks guys, you saved me!

Ca
Review №58

The best phone store in Tampa area.

Zh
Review №59

Great Prices, Staff is very helpfull, service is outstanding, Will buy again!!!

Je
Review №60

Best and fastest sell phone repair I’ve ever experienced. And the used original apple products on my phone which is top quality. For happy with customer service and give them five stars.

Jo
Review №61

Great service! Very fast and professional! Definitely recommend anyone in the area to choose this place!

da
Review №62

They were amazing, good prices and realiable. I would recommend them to anyone whos looking for a cheap and great phones. Go to them for anything you need

De
Review №63

I went in not knowing if they could help get my broken auxiliary cable out of my phone and it was done with in minutes and very inexpensive. The service was polite and friendly. Very satisfied customer.

Ir
Review №64

Amazing people and super fast . Literally took less then 10 mins to repair my phone . Highly recommend!

Ca
Review №65

What a great place to shop!!! Loved the service I received upon entering! Greeted warmly and helped immediately! Will come back for friendly and speedy service!! Great store on Waters Ave!!

vi
Review №66

Took my iphone here to get repaired. Great services at a great price. Highly recommend.

Cl
Review №67

Professional prompt service at a fair priceServicio profesional a un precio rasonable

Ab
Review №68

They did my back of iPhone 11 and it came out great. Very satisfied with work.

Al
Review №69

SOSA was amazing! I called near the end of the business day with a phone that wouldnt charge, and the manager said he would stay open and wait for me until i got there! He was extremely professional and explained everything he was doing. Prices were great as well! I am definitely recommending this place to all of my friends.

cr
Review №70

Hii took my mother to fix her cell cracked screenit took them less then a hour to fixRUBEN has great customer service and his Employee as well HIGHLY recommended, Speak Spanish aswell Great place fast serviceTHANK YOU !!

Ge
Review №71

They fixed the cracked back glass to my iPhone XR, and threw in a free protective screen. Great work and great service.

Ro
Review №72

Great service and very friendly. Saved a lot coming to these guys. Thanks!

Pe
Review №73

Good guys, good service and fair pricing. Had my iPhone fixed fast and they were very helpful.

Is
Review №74

Was referred by a friend, fair price & super fast for an iPhone XS screen fix, and got an AirPod case. Staff was attentive and friendly

Me
Review №75

Fair pricing, they fixed my phone and also helped with a App problem. Thank you SOSA Cell Phone. I do recommend them.

Mi
Review №76

Excellent service! I called and called many other places and you can beat the prices here as well as have a great service tech who was very detailed with everything and who was passionate about helping you! Thank you so much!

Ru
Review №77

Very good technicians and very fair pricing. Stop by they will help you.

Jo
Review №78

Had some initial issues but they made it right

Mo
Review №79

Greatest service of all the time, highly recommended 👍🏻

Wi
Review №80

Am visiting Tampa and called this shop for an I-phone repair. Service was top notch and employees honest & fair. Recommend Sosa for your telephone service. 👍👍

Li
Review №81

Very bad experience, bad phone screen quality looks very colorless and the touch starts acting funny afterwards. When I went back to see what was wrong they said I had no warranty even though they had me on computer and it had been less then “30” days .

Sa
Review №82

Took an older phone in for a complete repair. Everyone was very honest and treated us will the upmost respect. Repairs only took a couple hours, and they let us know as soon at it was time to pick up the phone. There was a slight hiccup when cashing out, but they felt the need to make it up too us by throwing in a free phone case. They guys are the best in town. Im not going anywhere else for my phone needs.

de
Review №83

Definitely Recommend Sosa Cell Phone Repair.. They always take care of me like Family... Thank You 🙏

co
Review №84

I had a wonderful experience with Sosa. My phone was a mess and he was very quick with repairing my screen. Very friendly and the price you can’t beat! I will be going back to him if I ever need something else fixed for a device. I recommend Sosa cell phones.

Ge
Review №85

Very good customer service cell phone store.and the best products.i truly recommend visiting.

Ro
Review №86

I walked in and was helped immediately. My screen was repaired with no issues. Thank you so much for such great service.

Lo
Review №87

I love this place best price in town fast and they fix like new. Especially for iPhones the price is way cheaper than going threw ur insurance. I drop my phone a lot but now with Sosa’s fix, my mind is at ease. I am always greeted with smile and humor. This is my spot for the rest of my iPhone life!!!!

Ch
Review №88

Thea best 👍

Tr
Review №89

Found this shop on accident and so glad I did. Staff took the time to figure out the problem and did everything they could to fix it. Walked out with a fixed phone, screen protector, a new case and a satisfied customer for a reasonable price! I recommend.

DO
Review №90

Sosa phones are the best place to buy your quality phones. Sis phones are original. Thanks

Lo
Review №91

GREAT SERVICE 👍GREAT WORK! AT A GREAT PRICE! 😃FULLY RECOMMEND 😎💯✔

Ad
Review №92

Would definitely recommend this place, great service, fair prices, phone looks like new.

fe
Review №93

Best cell phone store i have been.and very good prices.i totally recommend this store.

Ha
Review №94

Great services, recommend for everyone. Had my IPhone fixed and works great. Apple wanted to charge me a leg and one arm. Came to this place and great customer service and employee fixed my phone quick. RECOMMEND with no doubt!!!!!!

Jo
Review №95

Best phones and best prices in town they give you great deals for any phone 👍🏼

Gr
Review №96

I’m very happy with this place, I will recommend to my family and friends. God bless

Yo
Review №97

Very nice, i called and got a quote prior to coming in and they did the quote price. The service was fast and my screen looks great, i also ended up getting a phone case and a screen protector.Servicio bien rápido y amigable, se lo recomendaría a todos.

Ge
Review №98

Does great work, Extremely kind, knowledgeable and open. I recommend to anyone needing repairs near the area.

Al
Review №99

Usually dont do reviews but i had to. Amazingly fast and friendly service and atmosphere. will definitely go back and refer anyone who needs phone repair

Ma
Review №100

Great service ! Fast Replacement ! Replace back glass of my XS Max in 2 hours and looks OEM !I’m so happy

Information
100 Photos
100 Comments
4.9 Rating
  • Address:1000 W Waters Ave #8, Tampa, FL 33604, United States
  • Site:https://sosacellphone.com/
  • Phone:+1 813-915-0808
Categories
  • Cell phone store
  • Cell phone accessory store
  • Cell phone charging station
  • Electronics store
  • Telephone company
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
From the business
  • Identifies as veteran-led:Yes
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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