I had such a great experience working with Mo! He helped me find the perfect 4Runner to upgrade from my 2006!!! The financing guy Thomas was super friendly and quick! Thanks everyone!

I purchased a 2018 Chevy Silverado back in June of 2021. I love the truck but after i had it for a few days i started thinking about my payment. So i went over the paperwork a little slower. They do go through it pretty fast. Now i had a 2018 Mustang that i traded and they gave me about 7000 over what i owed on it. The truck was priced at 32000. So going through the paperwork i found that they had the price at 40000 and after they tacked on all their extras i financed way more than i should have. Its my fault that i did not take the time at the time of the sale but its pretty bad that they are that sneaky and do that to people. Happy with truck but will never buy another vehicle from them.Scott B.Port Richey, FL

The BEST Customer Service ever! My advisor was Norman Vassell and service tech Justin Lee. They both displayed great customer service and followed up the entire time. 10 out of 10!

I took my car for the first time to get serviced here & my service advisor is Amber Smith. I cannot say enough good things about her. She was super friendly and very professional, she took care of my car like it was her owns and to me thats very important. Now Im able to reach out to her to make future appointments and ask questions if I have any. She’s definitely the reason I will keep coming back. Thank you Amber for being so amazing!

Not good on there word!!! I bought a vehicle here for my son. The car had a spider crack on the windshield. I was told by my sales person that he would get it fixed, all i had to do was take it to the service center and they would fix it. I took the vechile there and was informed that they would not fix it, after talking with my sales person i was told just contact my insurance company. This is not what i was told or how you treat a customer after giving your word you would take care of me. I have all the text messages on my interactions, just bad for business.

This is my first time ever walking into a dealership and not feeling like I was being scammed. Andrew is by far the best... he made the transaction feel more personal, as if I was buying a car from a friend. Very welcoming and respectful. This is definitely the man to see when coming here. I went in not expecting to leave with a car and he made every minute worth it. I even cried, honestly if you want to value your time please ask for Andrew, I promise hes going to make it worth every penny.

I initially came in for an oil change and was met with exceptional service by Austin. He made sure I stayed in the know regarding all services being done and cost. After speaking to Ahmed, I opted to trade in my 2014 Highlander and upgraded to a 2021 instead. Truly happy I came to this dealership, you have a new customer for life!

My daughter was looking to buy a used car, we got there and the selection wasnt what she wanted so David Willard walked us to the new car lot and she fell in love with a 2021 Camry SE XP. Her very first New car buying experience and we were treated so good. Please go see Dave and the staff at Toyota of Tampabay. Our financing person was Fernando and he was very thorough and explained everything financial to our daughter. We have bought brand new cars in 2 other big dealers in Tampa Bay in the past and by far the experience at Toyota of Tampa Bay surpassed them all. Thank you so much guy!

Listen to the reviews of people saying that they tack on a ridiculous amount of money to the price. Went in to see a couple of cars listed at $19k. By the time they brought me what the payments would be, the car was up to $27k. Lots of fast talking but still didn’t sit right with me that the price is advertised as one thing but then loaded with all these other mandatory costs. Had my sister on the phone with me while the manager was talking to me and she was like “get out of there now” because she too heard the scamming that hr was trying to do. They trick you to get you in the door and then smack you in the face with an extra $8k-$10k of charges. Very nice salesman but they are playing people with the prices. I don’t like playing games with my money.

Mohammad and Nate were both very respectful and helpful in helping my family on our vehicle search. However, when we attempted to negotiate prices, as one should at similiar inflated dealerships, management became involved and from the start were extremely rude and impatient. These childish emotions and behaviors were even more exaggerated when I called them out on non specific fees we noticed on the out the door price and add-on specials that we didnt ask for; which made us walk out on three sperate occasions. Overall, the salesmen staff and finance office are kind and informative, but dont be afraid to walk out when an overworked manager attempts to both pressure and downplay you.

I found a great car priced at $25,700…. By the time they added in all of their EXTRA DEALER FEES … the bottom line out the door was over 33,000.00!!!Unbelievable and really nasty way to do business. Thank goodness I do my homework first! I can’t imagine the folks that just sign off on unnecessary charges.They would not remove or discount any of their fees. No negotiation at all!!!Good God Toyota of Tampa Bay!!! Y’all best regroup.

Quite honestly the best dealership I have gone into and left knowing that I am getting exactly what I want and am not being taken advantage of. My sales representative Gary Benson was absolutely one of the best Ive ever met. He was knowledgeable, extremely accommodating, and understood my needs as a m with four kiddos. Thank you so so much Gary and Toyota of Tampa Bay!!!

I am so happy to be apart of the Tampa bay Toyota family. I was treated with nothing but the best customer service from the time I walked into the dealership. Xavier made my car buying experience a breeze. By the time I was done eating lunch at the cafe my deal was done and I was in my new car

From the moment we set foot on the lot we were felt like we were in the right place. We were welcomed with a smile and a very knowledgeable and personable sales associate. The associate we were blessed with was Hal. We felt as if he wasn’t trying to pull the wool over our eyes. You could tell by his work ethic and choice of words that honesty and integrity was important to him. He made no empty promises and worked around what we had to offer. At no point did I feel uncomfortable or forced into anything. By the end of the car buying journey I left feeling as if I had made friends within the company. The process as a whole was painless and truly enjoyable “which I previously thought to be an impossibility.” With that being said on behalf of my family and I thank you Hal! May you bless others as you have us!

Alex was an excellent salesman. He helped my boyfriend and me a lot. Since we contacted until the end of the purchase was excellent and professional. Thanks to his help I was able to hand over my Rav4 and go out with a Highlander 2019. I am extremely grateful to him and as we were treated in the dealer.

Good dealership if you want to pay over blue book and an abundance of fees. Went in to buy a car I was interested in that I saw online. Their website listed it as a Certified-Used car, then they had the gall to add a $1500 fee to get it certified, and refused to remove it. I’ve been to a few other dealerships this week, and all of them were eager to work with me on price. This place obviously had no interest in selling me a car that I was ready to buy. Don’t waste your time here.

Went in looking at a Highlander. Met with Gary Benson. He assisted us by showing a model. The dealership didnt have any in stock. Gary went the extra mile to order us our vehicle and kept us updated on the status. He was very professional and answered any questions we had. Definitely will be buying another vehicle from him.

AVOID for Used Car sales.Went in with two trade-ins, put another $6k on top of the trade-in value and received a lemon. They offered to trade it out, and now have destroyed the replacement vehicle by botching the repair.Would not recommend this location to anyone unless you love hassles and have a LOT of free time.

This dealership is absolutely atrocious. I have had nothing but issues since my lease buyout and have not been able to get in contact with anyone who seems to be able to do anything, despite leaving messages. They messed up my buyout - resulting in me losing 150 points on my credit score because the account is now showing past due. When I explained the situation to the bank, including the fact I havent even looked at the car in 3.5 months, they told me until they complete the payout, there is nothing they can do to remove it from my credit. On top of this issue, when I actually bought the car, I was never told that the first financier denied my application because of my length of employment history. Fresh college graduate paying $55k for a car - understandable they denied. But instead of informing me - they go to a different financial institution to get me approved and somehow that loan amount is about $8k more than the amount requested from the first bank. Low and behold, I only find this out when I receive the reason for denial letter 3 weeks later. Shady is an absolute understatement. I have never had a single credit issue up until working with this dealership and am now at risk of not being able to purchase a house because of their behaviour and inability to do their jobs correctly and communicate. To the extent theyve also lost business when we bought another Toyota 2 weeks ago from Lakeland instead.The only saving grace for this abomination of a dealership is their service department. I would give them 5 stars - always friendly, communicative, helpful, and kind. Too bad the shady sales and finance departments ruined it!

Worst place to bring your car, first of all one of the staff scratched my wife car when i bring it to a simple oil change, so i have to use a rental car provide from them, on top of that when i came to pick the car they wanted to charge me for the service when we have oil change coverage, Assistance Service Manager is one rude person, telling my wife not to stress after all the stress we had with all the things are happening, dont go there if you want to have a good day just dont. Update of same day, after picking the car we found out that someone there went trough our stuff, tried to open the sunglasses compartment and broke it, so frustrated😒

I take my car to get serviced here & my service advisor is Dominic Neglio. I cannot say enough good things about him. He greets me with the utmost respect every single time, keeps very clear communication with me while my car is being worked on & offers to make my wait time as comfortable as possible. I’m able to reach out to him to make future appointments and ask questions if I have any. He’s definitely the reason I keep coming back. Kudos to Dominic for being so amazing!!

I purchased a used vehicle about 2 years ago. First I must say this is the best service department and the most professional and polite salesman. I have ever dealt with, That being said I recently had an accident and vehicle was totaled. I purchased gap insurance from the dealership, but after insurance paid their portion the gap insurance is shorting me $882.41 because the vehicle had a previous accident and it was not repaired correctly. This was a certified used vehicle and I was never told it was in an accident. I am so disappointed especially since 2 of my family members have purchased vehicles their because I recommended them. I have now been without a vehicle since June 28 trying to get the gap to pay more but they are a very shady company. Please be careful of what you sign. I understand this is not the dealer doing this to me but they should stand behind what they sell you even gap insurance.Update:Accident date June 28, 2021 and today is 08/24/2021 me very heard back from anyone. I sent email with details as they requested and I never heard back.

I’ve been coming here for a while now, but my last visit was the best for far thanks to Harvey. Every time I go I usually have to wait a while when I go pick up my car. He made the transition from beginning to end so smooth and kept communication of everything going on with my service. I 100% recommend working with him he goes on and beyond.

I had a Great Experience with Austin Miller. I just took my car in to get my tire checked. And ended up walking out with a new 2022 Toyota. He is Awesome!! Thanks Austin!

Brought my car for service, the staff at service are very friendly and helpful but the wait time even with an appointment is over 3 hours, I didnt see my name on the board until I went and ask about it. The sales staff are aggressive, pushing a sale. I was approached by 4 of them while I waited and one even called me even before my appointment. As some one new to the Tampa Bay area,. I will be exploring other Toyota service locations.

Had a great experience here,everyone took their time to help me find the perfect car for my son.Bought it in cash got a great car with low miles.Highly recommended thank you!!!

Couldn’t have been happier with my experience at Toyota of Tampa Bay. I had to get my Cadillac serviced and everything went smooth from start to finish. Neil and the management team were exceptional in their customer service and if I ever need service again I will gladly give them my business. Thank you again!

Gary Benson was such a great help with finding me the best deal on my brand new Toyota Corolla! Thank you so much to him and all the other staff at Toyota of Tampa bay! I’ll definitely be back when it’s time to upgrade!

Thank you to all the staff and the mechanics and everyone who works there. Make my experience so well every time I go. Keep doing the good work and thanks for keeping and eye on my car.

WOW!!! 5 star experience!! Dino Ricci did an excellent job taking care of my fiancée and I. We came in looking to trade in our Ford for a Tacoma. Dino helped us through our budget and found the Tacoma that fit within that budget perfectly. He did not pressure us, he truly wanted us to feel comfortable and be satisfied with the car we purchased. We are now proud owners of a Tacoma, and we can’t thank Dino, and Kevin enough.

I did have to wait for a little longer. I was not thinking when writing my review that my car was not a Toyota, and so they would have to get certain thing from dodge if needed. Even though I had to wait longer than other people with a dodge they still treated me with respect and kindness. I do recommend to come here for servicing and repairs even if you dont have a Toyota.

We had an excellent buying experience here. Jacob Ramos was amazing - he was so respectful of our tight budget and helped us find a perfect fit with an even better car than we thought we would go home with. We did not feel pressured at any point in the process, and everyone was so friendly. Will definitely be returning when it’s time for another car:

Came in and got new tires for my 2020 Corolla. All I have to say is WOW! Dominic was amazing. He made this the most enjoyable experience from me. I could tell he wasn’t just in this to make a quick buck, but generally cared about me! And, he was great with my two year old who I had with me! Will be back again as long as he is there!

Always… a excellent experience with the help and service provided. I would recommend Toyota of Tampa Bay on Fletcher to anyone who needs a new or used car or any type of maintenance on their existing car. Thank you Toyota of Tampa Bay, For the quality of service I receive every time I visit your location.

Brittany was both professional and proactive in all of our interactions. She anticipated my needs, and provided professional and accurate advice on all the topics we discussed. She made my purchase decisions easier and stress-free, and was an intelligent and enjoyable person to work with. I dont know what Toyota of Tampa Bay is paying her oh, but it isnt enough! If I ran a dealership, I would be trying to steal her away to come work for me!

Worse place, sold my sister a car that clearly has a mold smell, so strong I had a headache after one hour being the car. The car is 2020 but clearly either had water damage. Or rodents smell that has been stuck to the seats. All they have done is clean the cars but the smell remains

Toyota of Tampa Bay team perform very poor in keeping up with time commitment for the vehicle Service. I am getting my vehicle Serviced with them over the last 7 years since I bought it from them. Every time I had to wait for 2 to 4 hours even for the simple oil change service. I have tried different appointment schedule from 5:45am to 7pm and the outcome of delay in vehicle service has not changed. Numerous feedback doesn’t help to change themselves to provide faster service

My service rep Moe Alrahbi,Took time and explained everything on the purchase of my new Toyota Highlander. I really appreciated his effort and what he did and showed me on the new car. Thanks again Moe!!

My service at Toyota of Tampa Bay could not have gone better. My cashier, David Gliha, was especially helpful. He was the one that I had placed my appointment with for my service and I can say without a doubt that he is the nicest person that I have ever spoken at this dealership. He was kind, respectful, professional while also being very charismatic and friendly.

Got 2 cars here yesterday for me and wife, with the help from Santiago and the whole team. It was a long ordeal but me and wife were able to walk away with 2 cars which we needed. Santiago worked really hard to help us out and we’re very happy with our purchase. Recommend anyone looking for a new car to go see Santiago and the awesome team there at Toyota of Tampa Bay.

Ive been working with Brandon Alvarado since I bought my SUV in 2015. I enjoy working with Brandon. Hes professional and works with you to assure customer satisfaction. He represent Toyota in a positive, professional manner. Hes the reason why I bring my car there. Thanks Brandon.

Mo did an excellent job assisting me with the purchase of my new truck. He was very helpful, and helped me knock everything out in a very timely manner. His work was much appreciated!

I had the pleasure of buying a RAV4 here yesterday. Tomas was my salesman and was the absolute best! He was very patient and kind through the entire process. I could tell he was looking out for my best interest and I couldnt be happier with my new SUV! :)

So my daughter bought a car from a sales man named Abdel and she absolutely loved him and referred me to him. He was amazing along with the sales manager Ryan. They understood my situation, didn’t pressure me and helped me to the end til i was able to get into a newer vehicle. Im very appreciative and thankful I went to them.

Took my Toyota highlander to this facility as I had it at a mechanic who put it on a machine and told me I needed a new actuator as my rear AC was not working. Car was under warranty and all they did was spray the door. Did not work and I still have no rear AC as I was quoted $800 to repair. I unfortunately will not use them again.

I am extremely disgusted by the service that is being provided. If I could give zero stars I would. My key battery was dying and I decided to go to Toyota Tampa Bay to get a new one before it completely died. No other issues were going on with my car. I recently had my vehicle serviced and everything came back great! I was told when I arrived to service to just go to the parts department and they would take care of me. I spoke with a gentleman there and he changed my key fob battery. I left a happy customer. Until 2 hours later, I’m stranded in the middle of no where because my key fob would not register in my car. Every time I walked to my car or put the fob near the ignition to start the car, my trunk would open. I found this odd as I DID NOT have any issues with my car until Toyota changed the key battery. I then called service and was placed on hold several times. I finally called parts who transferred me to a manager and I explained the issue. Explained that I was stranded and my car would not start. He said he would email his manager and the dealership manager to have someone contact me. This was Wednesday. No one EVER called. I had to pay to have a tow service jump my car just so I could get home. I called Toyota Tampa Bay and told them this. They said I needed to bring it in. Since I’m not in town they said I could take it to another Toyota which I did. They wanted to charge me an obscene about for a diagnostic and would not reimburse if it came back that there is nothing wrong. I called Toyota Tampa Bay again and spoke with a manager today. I explained the issues that I have been having and he immediately became combative with me. Stating that it is not there fault that my car is having issues. Over talking me when I was trying to explain these issues were not happening until they changed my key fob battery. Needless to say, it became a screaming match and he refused to help so I hung up! I have never experienced anything like this. I honestly want to trade in my car and get a Nissan again because I never received this type of customer service there. I guess I’ll just continue to have my truck randomly open and pray no one decides to climb through and steal any of my belongings or my vehicle

I have purchased 2 RAV4’s and have had them serviced at Toyota of Tampa Bay since 2013. Even though I live much closer to another Toyota dealership, I do not mind driving a little bit out of my way for the great service and amenities Toyota of Tampa Bay has to offer. The advisors are responsive and the waiting lounge is roomy and comfortable. Not everything has been perfect but when something went wrong they have made every attempt to fix the situation. That is how you earn customer loyalty.

I had the pleasure of buying a car with Bill Finnell! He listened, understood and helped me purchase a car that was right for me!! I am still in awe of how easy the process was. If i had to purchase another car, it would definitely be with Bill. He took his time to show me everything about the car and told me to call him if i had any questions— and he meant it! Even if you don’t need a car, go see him and get one anyway! You won’t be sorry!!!

RIDICULOUS DEALER FEES! Advertised car at $23k by the time they provided a written quote it was over $30k for a 2017.No thanks!

Bought a beautiful 2021 Camry from Toyota of Tampa Bay on Fletcher over the Memorial Day weekend. Abraham was my sales associate and he was great! He answered all of my questions and made the process of buying a new car easy. It was very busy at the dealership but he made me feel like a priority. Overall impression: Abraham delivered excellent service and made buying a car a pleasant experience.

Purchasing a truck in another town was a different experience for me, but Gabby helped me through the complicated on-line paperwork. She did not treat me like just another number and went over-board in any way she could . Not only was she very helpful but cheerful in her attitude. I am very grateful for her kind and thoughtful help.

Gary was amazing at getting us a good deal. He did a very awesome job. Highly recommend

My experience here was great! Our salesman Juan Lopez was very patient, friendly, and helped us find our perfect car within our budget! I would definitely recommend coming here if you need a new car !

Abraham Abdullah is awesome at what he does. He works hard to get you the car that you are looking. He takes his customers priority first, he keeps you up to date with what going on with your application, even if your not there. Very nice guy! Excellent service! And his sarcastically funny. Service was awesome I would come back anytime. Definitely ask for Abraham when you go in.

I had the best experience today at Tampa Bay Toyota. I was praying we would walk out of their with a brand new Toyota for my mom. Dylan Matarazzo was very helpful and laser focused on me getting my mom this car. So just wanted to thank EVERYONE who helped us today. Great team work. We’ll always come back!!BTW: They had my mom home in a little over an hour. Amazing!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I walked in there and was attended phenomenally by sheikh. He understood what I was looking for and helped me through the whole process. I am very satisfied with my new car. 💯💯

My family and I went here looking for a specific vehicle...knowing the shortages on vehicles. Even though it wasn’t there and it taking a month to get one. Moe, our salesman, worked with us and always kept us informed on the process. We tried working with other Toyota locations, but this was the place to go. Thank you to all who stuck with us to help set us up with our dream vehicle! Look for Moe...very personable, friendly, hard working.

If you go to Toyota of Tampa Bay, I prefer you to ask for Mohamed Alrahdi. He helped me with a Tacoma and he got me in and out and he used his own money out his pocket to make sure I had gas in the car before I left the lot. Thank you Mohamed you’re the best!

Santiago is your go to guy best service I have ever received buying a car he is amazing. Santiago works quick is very understanding and thoughtful he does not try to push cars on people. I told him what I was looking for and he found my dream car. I cannot begin to express how amazing his service was. I am grateful I ran across him when buying my car.

Go see Dom the service manager, he Always does an excellent job making sure the issue on my vehicles are getting resolved in a timely manner and priced accordingly. Not like other dealers where they charge an arm and a leg for simple work done. They actually care and treat you like family over at TOTB.

I would start off and say that Allen our salesman had great customer service really knew how to talk to people and make them feel welcome. The reason why I am rating this dealership so poorly is my wife and I were shopping for a 2021 highlander and sales team was not really trying to work with us, gave us a decent price for our trade in, but the biggest issue was after the manager appraised our trade in he lost our keys, thank goodness my wife had her set of keys and we were able to drive our car home, the next morning Allen contacted me and said they found the key, and no one in the dealership was wanting to at least give us gas money to drive 30 mins away to pick up a the key . Allen is a nice guy but whoever lost my key and completely inconvenienced me and not even offer to give us gas money, I will never shop or even send anybody to this dealership, went to another dealership where they met our needs and we are proud owners of a 2021 highlander.

Called in because I needed to get a service and David G was professional and respectful addressed all of my concerns and asked if I had any other concerns in mind. Had a excellent tone of voice calmed made me feel confident for selecting this dealer. Thank you!!

Dino Ricci (Top Salesman there) has done nothing but good for me and my mother. I bought my first car (camry) there a few months ago and the customer service and the whole experience was amazing. So my mother went and got a vehicle also and loved it! just went back and bought a brand new 2021 Tacoma because of how great the customer service is from Dino and everyone else. Dino has always been honest and up front with everything and has not left me in the dark what so ever. 10/10 WILL come back if anyone I know needs a vehicle. This is a great dealership nothing but the upmost respect for Dino and everyone there.

Thank you so much, Bill Finnell!! If youre buying your car from here, ask for Bill! Trust me! He was an absolute pleasure. So funny and entertaining! He made my first buying a car experience sooo smooth and easy! I cannot thank you enough, Bill and Toyota of Tampa Bay! Im so glad to be apart of the family!

All deal went great with the sales people, but as soon as I got into the financial area the guys started to push me things into the monthly installments that were supposed to be already included in the deal that I cut with the sales people. So, be aware of the financial people when you get there, demand that they respect the deal that was settled with the sales agents, otherwise they´ll try to push you hundred dollars more into the bill! The three stars go just for the sales agents, the two missing starts is due to the financial sharks lurking around.

My wife and I bought a used 2020 F150 we came in for our free oil change we made a appointment for 9 o’clock and we are still here after two hours for a free oil change as we are sitting here waiting on our vehicle to be finished we witnessed a salesman name Dino helping his customers with their new vehicle he had no idea anything about the vehicle he kept asking other cells men how to do different things so he could show his customers he did not even know how to open the gas door.We also witnessed a salesman name Xavier He kept his customers in his office for over two hours he kept disappearing we seen him outside the building for like 20 minutes left his customers in his office.I would NOT Recommend going here for anything!!!I would like to add my Service Rep was FANTASTIC and he kept apologizing for the long oil change, I would recommend if you have to go there ask for Kevin J.He was very nice!

Jacob was my sales associate and I had a great experience. He is very attentive and he cares about his costumers. Very transparent and friendly. I recommend booking an appointment with him.

Eyad in Sales is the person to go to!!!!! He’s so nice and very helpful, I didn’t feel like I was being sold on to something like I do with other car salesman. I could tell he cared and was genuine in helping me, I’m so happy with the deal I got! Amber and Shannon are also key factors in getting me a great deal and getting me the car right in time the day before my birthday! They both listened well and delivered! I appreciate all their help, I’ll definitely only be dealing with them moving forward, overall an easy, relaxing experience. Definitely felt cared for as a customer and will be sticking with TOTB because of those amazing women!

This dealership is horrible. The finance managers are the worst. They are pressuring and pull things over on you. I got rid of the vehicle I purchased through them and cancelled my warranty contract they made me purchase with the vehicle.. they then told me it would take about 4 weeks to get my money back. It’s been 7 weeks so I contacted the warranty company themselves and they said Toyota of Tampa pay never even sent in my paperwork. I will never recommend this dealership to any person.

Good Dealers to work with, Attractive prices to buy !

I had an amazing experience at Toyota of Tampa Bay. Mohamad A. Was very knowledgeable about the vehicles on the lot, and was helpful in creating a flexible payment plan. I would highly recommend anyone looking for a new vehicle to check out Toyota of Tampa Bay!

Just moved to Tampa and needed a routine maintenance check. I used to wait 2 1/2 - 3 hours in the lobby of my old Gettel but Toyota of Tampa Bay ubered me to my apartment and back for free. Omar took care of my car and was super friendly and communicated from start to finish perfectly. 10/10 for sure

I LOVE Toyota of Tampa Bay! I will not go ANYWHERE else! The dealership is amazing and has such professional, welcoming workers! I walked in with a bunch of smiling faces and I got to meet Dino Birjas who was my salesman! Dino is such a kind, honest man and he got me in my 2017 Toyota Corolla that I love so much! I couldn’t ask for a better car shopping experience! If you want a new car, come to Tampa Bay Toyota and meet with Dino!

Fillipe in sales and the executive sales manager (cannot remember his name) were awesome to deal with. I didnt buy a car (yet) but they treated me very well, very enjoyable experience. I previously purchased three different cars there, all with this same result, feeling respected and taken care of.

David Gliha did an amazing job assisting me with information I needed on my vehicle. He was kind, and got me everything in a timely manner. He is much appreciated!

Stopped in to TOTB on 7/10/21. My brakes were starting to chirp, so I wanted to get them taken care of before they started to grind. I had Dominic as my service advisor and this guy was top notch, ultra professional. Got me in and out, informed on a few services that I will need coming up. Everything was smooth and headache free just the way I like it. Great experience overall.

Finally I got the deal I was looking for. Thanks Mr. Xavier Pesantes. He is a gentleman and a great salesman with a lot of experience and knowledge about the automotive industry.

My car was in need of immediate attention due to rim damage. Sarah helped me out and even used her personal phone for my assistance. Every time I come here I get good service. Keep up the good work yall 💪👌

I was very pleased with the service provided by Omar Colin. He explained to me what the wait time was the oil change and tire rotation. Very pleased with the level of customer service provided.

I went with the intention to buy a used car and ended up leaving with a brand new 2021 Toyota Rav4. I am extremely happy with my purchase and I will forever be grateful that I met Alexis Andrade at Toyota of Tampa Bay. I definitely recommend him for anyone that is looking for a car. He met my needs and made sure I left happy with my purchased. I can be picky sometimes and he was patient, understanding and very down to earth. overall made me and my family feel at home. Thank you for helping me you truly are the best!!!

Toyota of Tampa bay always takes great care of me! They helped me out with a rental and constantly communicating as my truck was being serviced for warranty repairs. Thank you to the service manager Steve Canalejo and the service advisor Kevin Chism.- Charlie Escobar

Mo is an excellent man with a high level of experience in selling. The family and I met and presented cars to us according to our needs and offered alternatives to us until he convinced us and found the most suitable car for us and the most suitable price for us. Nissan Rogue 2015 car, and approximately within an hour, the car was cleared and the car was handed over to us.

Michael Godomar was a super fantastic salesman! I HIGHLY recommend him and the entire dealership. Great, friendly environment and very welcoming staff.

Mohammad Alrahbi wa super helpful and such an amazing person. Who gave me personally a spectacular deal. I recommend everyone to look for his name and he will give you guys the best deal. Highly RECOMMENDED💯

I bought a 2020 corolla from this dealership two weeks ago. this is my first ever car and i had a great experience! make sure to ask for Xavier, he was very helpful and he is great at his job!! i would definitely recommend this dealership

Came in not sure if what I wanted to do with my financial situation, but Nate really stepped up and helped me out a lot. He gave me very useful information and I’m sure it is going to help me make my decision in the near future. Thanks again Nate! Toyota could really use more people like him.

I just got off the phone with Greg Willard (GM of Toyota of Tampa Bay) I was threatened with, and I quote, “you’re not going to like where this conversation is going.” When I asked him what that meant there was a bit of talking in circles. My vehicle was serviced yesterday at this location and after I received my vehicle from being serviced, there were interior cosmetic flaws. I tried to work this out with the service manager Steve C. This was to no avail. He told me in so many words that Toyota wasn’t liable. I called this morning hoping to have a simple conversation with the GM... I did not expect to be THREATENED! I’ve actually had issues with this dealership before as far it’s customer service is concerned, but gave them a second chance... and was even asked, and did change my review on Google! That was the wrong decision. I will be contacting corporate with further details. I’m from Indiana and leased my first Toyota from Evans Toyota in Fort Wayne. I have been a loyal customer since April 2016, and even though their facility isn’t as big as the one here in Tampa, the customer service is head and shoulders above Toyota of Tampa Bay.

Dropped my jeep off to get tint done and full detail at 2:45pm going on 9pm no call, no update, just got off the phone with them was told, oh I’m sorry but the detail hasn’t been done to it just has been sitting in the lot for 5 hours but if you want you can come by tomorrow. 2nd month with my jeep battery just died and was informed sorry we don’t cover wear and tear you’ll have to go to autozone.

After buying a 2015 Camry from Toyota Tampa Bay I was having my tints redone in their service department and after an installment mishap my defrost was damaged. However, Neil Cann (service rep) fought very hard on behalf of their reputation for excellent service. He coordinated with management to find a agreeable resolution to the problem. They agreed to replace my rear window and I am happy that Ive bought and service my car at Toyota of Tampa bay.

David G was very courteous on the phone. Spoke clearly and explained well the service I needed and the general process. Very good

Nate was wonderful, very welcoming and friendly. Gave me all the information I needed before selecting a vehicle. Highly recommend Nate for someone who unsure of what vehicle to choose. Very patient and understanding.

My salesperson, Andrew Benson=A1 service!!! Great experience and left with a car that I love😊😊😊

Michael was so great! He made us feel so confident in buying our new car. My family was more than satisfied. He explained everything so well and usually when purchasing a vehicle it is very overwhelming, but WOW he made it such a great experience. Will definitely return just for him!

We went in this past Sunday (05/16/2021) and got teamed up with the sales rep Andrew Benson(sp?). He was extremely helpful, informative, and open. He took his time and was patient with us. We ended up not making a deal on Sunday (my wife changed up the car she wanted and what we originally were aiming to spend changed so we had to sleep on their offer for a 2018 Jeep Grand Cherokee). His manager Martin was very polite to us as well and we went home all on good terms.We ended up coming back to the dealership yesterday, (05/21/2021) just 4 days later. We spoke to Andrew again and he was just as kind and patient like the first day we spoke to him. We ended up making the deal on the 2018 Jeep Grand Cherokee and couldnt be happier! He and Martin were fantastic to deal with and their patience and understanding with us was outstanding! We greatly appreciate you guys! Keep up the great service and we will be back with more business for you👍👍

I just purchased my last vehicle from Dino Birjas, if i cam add more stars i will give him 10, very honest, best customer service quick response, highly recommended.

Made an appointment and they even called to confirm our appointment. Was supposed to meet with a Christian. We drove an hour to find out he wasnt even in that day and the Sienna that we wished to see had to be hunted down in the lot. After 20 minutes, finally saw the Sienna just to see how dumpy it was inside. Yes, its a used vehicle. But Toyota didnt bother cleaning it! The seats were filthy with splatters and there was a dead roach! Complete waste of our time!! If you want to sell a used vehicle, make sure its freakin presentable!! Dont recommend this place if youre searching for used.

Great service and very friendly staff who cares about what is needed by me and not about what they need.. I was treated like family! Will definitely continue taking my car there for service.

I called to see if they still had a Honda Odyssey that was advertised for a very reasonable price and Salesperson Shannon said it was there and asked when we would be in to look at it...I told her we were leaving now . On my way to the dealership, Gabriel called and asked if we were coming to look at it and I told him that we were currently on our way. He said wonderful and we hung up. When we arrived at the dealership and asked to view the vehicle, we were told that it was in the service department, hadnt been tested yet and we couldnt look at it... Even though we were speaking with Shannon, the one I originally spoke to. I had to go to work, didnt have alot of time... Dont let these people waste your time.Basically, they advertise extremely low prices to get you in there and try to sell you something for more money. I will never go back. .

Enjoyed my experience with Toyota of Tampa Bay. Everyone was friendly and eager to make deals. Fernando Gonzalez, Jr., was extremely accommodating, knowledgeable and willing to make my deal happen. He was also a lot fun to work with - a very personable guy. I live in the panhandle of Florida, but would encourage any of my friends and family to make the drive for a new ride! I give five stars because my personal experience was top notch. Thank you Toyota of Tampa Bay and Fernando, for making my trip down worth the drive.

Man when I tell you that Kevin Zapata & Eddie I gave me the best dealership experience of my life! I have purchased 3 cars in my life span so far and by far this has been the most easiest, best experience in the world! Not only was I not satisfied with the deal Toyota originally offered me, I also felt they were not trying to accommodate me nor my situation until I came back 2 weeks later and got introduced and greeted by Kevin and Eddie. Not only were they understanding, but they did everything in their power to get this deal done, after 6 hours at the realistic, the deal was sealed and I can’t be happier.... I tell you this, soly because of Kevin and Eddie I will only purchase my future vehicles from Toyota of Tampa Bay