Absolutely awesome! A friend recommended I check this place out for all of my truck needs. This time around I needed new tires. Not disappointed in any way. Chris took time out his crazy day and answered all my questions and concerns.Don’t let the negative reviews change your mind about going to Ideal. Those negative folks don’t have anything better to do with their time.100% recommended
Thank you to Kendra, Joe and the rest of the team at Ideal Automotive and Truck Accessories! This team has been an absolute pleasure to deal with! They took a messed up lift job that another company did to my truck and made it right! I cannot thank Kendra enough for her great communication! She is what the standard should be with all companies! She took care of me to make sure that I am 100% satisfied. Well Kendra, I think I may just sleep in my truck this evening! I missed her for the couple of weeks that you had her, but she is the way that I wanted her to be from the start! Thank God for companies and people like you! I will make sure to brag about yall to everyone I know who needs anything done aftermarket to their vehicle!Thank you Kendra and crew! You made me a very happy customer!!
We were looking for a very particular cover for the bed of our Jeep Gladiator along with various other aftermarket upgrades. Joe got all the estimates and ordered the parts. Due to COVID, it took a while for everything to arrive and Joe graciously answered all my questions and provided updates on when everything would arrive. When time came for installation, we were kept updated on the status of how everything was going. They treated our truck like their own. I would definitely recommend them to anyone looking for aftermarket upgrades for their vehicle. Will also definitely use their services when the time comes for the next upgrade.
Excellent experience. Went in with a mental picture of what I wanted but not sure how to make that real. Joe and Chris took my idea, helped me find what I liked, showed me examples and got my truck in that same day ( lucky for me they had everything in stock). I got it back the next day. They crushed it!
Love this place.. Chris and Joe are great to work with and they make it right. They took my F150 and they beefed her up she look beautiful. Thank you guys...
Took my truck 1500 Silverado Rst and my wifes Tahoe, Chris as always take care of me and so professional, its has been 3 trucks that he has customized and it always come out really nice would give him and Ideal Automotive and Trucks accessories a 10⭐ Thank you so much.
I can’t thank everyone at ideal enough. Rims and tires looks amazing and they answered all my questions every time I went in or called.Thank you againMy 2021 Tahoe looks amazing thanks to ideal automotive
Let me tell you! Man, awesome customer service and knowledgeable! Every question had an answer .... I’ll be back soon. And thank you! Semper Fi
Poor customer service,and prices super high. Chasing away customers...
I dealt with Chris at Ideal. I was very impressed with his continued effort to work with me on the suspension needs of my Ford truck for the purpose of my towing requirements. Excellent service. Nice people. thank you, Jorge
Super nice guys. Recommended powder coating my rims since not much is out aftermarket yet.
Great Results - Couldnt be happierFirst, my husband dented the chrome part of the bumper and we did not want to claim it on insurance so I purchased that piece from Ebay. I recommended Ideal and he called around to find someone to install the chrome piece of the bumper; they did a wonderful job and no insurance claim!Second, while he was there he received a quote for shocks, ours were 6yrs old and sagging in the rear when the 5th wheel RV was hooked up, very bouncy. We were quoted for two brands; we chose Rancho after reading some reviews.He scheduled to have the Ranchos installed, alignment, tire balance. We were very pleased with the price charged and the work performed. The truck drives straight, no tire vibration and most of all, when we hook up the 5th wheel RV, no sagging, no bouncy going down the road, very solid ride. Could not be happier.Thank you IDEAL!!2012 GMC 2500HD 4x4
Not very interested in helping you if your vehicle isnt worth 30k.
Awesome place to take your truck for after market accessories. Joe and Chris rock
I have tried numerous shops trying to get all the after market mods I want installed on my truck and Ideal Automotive is by far the best place to go. They are a complete 1-stop shop. This is my 3rd vehicle I have taken to them and actually planned our family vacation this holiday to make sure everything could be done, while I was in town. Prices are fair and their quality of work makes it all worth it. very happy customer, this trip was to install the Titan 55gal fuel tank, spare tire delete train horns and a leveling kit.
Never have anything I need and a little bit pricey
These guys have always been top-knotch
Very knowledgeable and helpful,
Chris Z. Is the man once again been coming here since I was in high school getting trucks worked on and they continue to meet and exceed all expectations. Had major clearance issues with the wheels I bought to have them install and Chris went out of his way to make sure we got everything needed and got me on the road same day. No other shop will ever get my business as long as these guys are around!!!
Great Sales and Service. Very pleased with price and scheduling. Thanks Chris and Joe. Awesome job again!
Joe is competitive, fast and professional. Patronize the shop with confidence.
I was having issues wiring up my firetruck horn on my truck. they had it rewired and working in no time. I would definitely recommend Ideal Automotive and Truck Accessories for your next truck project.
Good pricing will get your attention and get you in the door, great customer service will keep you coming back. The folks at Ideal automotive have both, good prices and great service.We have bought several items from ideal automotive, always got a very fair deal. The staff is always pleasant and a pleasure to work with.This is the place to go to to get toys for your truck.10 STARS FOR IDEAL AUTOMOTIVE AND THEIR STAFF!!!!!!!!
Very helpful and friendly service. Helped me pick out the best wheels and running boards for my truck and installed quickly !!!
Very nice helpful staff, they helped my husband make sure he got the right lugnuts for his truck.
Great service!!! Every time I call they are very nice. I shopped around to 4 other stores when I was buying my rims and tires and Ideal made me feel the most comfortable. They have gone out of their way to help me with a super chips flash paq now too. I would highly recommend them to any of my friends
Always gotten EXCELLENT Service at IDEAL AUTOMOTIVE.. my number one choice for all my Automotive needs Especially my Pick up.. I Highly Recommend IDEAL AUTOMOTIVE..
Went in and no one greeted me even though they saw me come in. Strike one. After I asked for help in purchasing a truck bed cover and put a deposit, I was told 2 business days and they would call me. I called on day 4 because no one called me with an update. I was told the person was with a customer....as if I’m not a paying customer. Strike two. I waited for a call and no one called me back. Strike three. I called again and same thing, he’s busy with a customer and he’s call back. Strike four. When he finally called me he insisted he told me 2-3 business days. Not what I was told. I then said I’ll just get a refund instead because the part was obviously either not ordered or had not arrived because his response was he’s cancel the order and I can come get my refund. This was a Saturday at 1245 and they close at 1. I couldn’t make it there in time so bro g they are closed on Sunday my only option was Monday. I was on my way Monday when I was called by a female employee stating I can come in for my install. Strike five. I informed her I was coming for a refund and she stated well we have to charge you a restocking fee. Strike six. I told her the guy was supposed to cancel the order so why the fee. They have the worst customer service I’ve dealt with in a long time. I should have known when they did not greet me. My 20+ yrs in the AF didn’t warrant a 10% military, discount so to my fellow Vets, take your business to a company that honor our service to our country. Guess being black and female didn’t help either. I in no way recommend this place just for those reasons. Businesses should treat all customers the same with courtesy and respect.
3 years ago I met Joey the manager who promised a great price and great service so we agreed and I had running boards installed on my truck. Here I am 3 years later with a new truck, I called Ideal and I was happy to find out Joey is still there, he once again came through and had new running boards installed on my new truck...IT LOOKS AWESOME!! Thank you Joey for keeping your word!! Keep this guy around, he’s true to his word.
I own a Chevy Colorado and bought the OEM off-road lights from an individual. The harness was no good and couldnt get a dealer to install. I then purchased ditch lights and an S-Tech switch system. I thought this was going to be a very challenging install but the Ideal tech installed everything and got the OEM light bar lights and brake light done in 4 hours. Everything works as expected and totally satisfied with the workmanship. They know what they are doing!
In taking my vehicles to Idiel for the last 10 years have great service great crisis representatives always been honest and attentive to my needs
Terrible customer service and the sales manager is very rude. When I called to inquire about my order. I waited over an hour and the sales representative never called me back. I called again and was told that he was super busy but will call me shortly. Seems like they either need to hire additional sales personnel or have the personnel answering the phone keep up to speed on sales transactions. Once he final called back; he was rude, very arrogant and was condescending when I stated I wanted a refund. Simply put very childish and unprofessional behavior on his part. Wouldnt hire him to represent my company.
Excellent people to work with, knowledgeable, competitively priced, quality work.
Nothing but excuses from Joe. Piss poor work with an attitude to match. 4WP is significantly better. 100k truck and they paint the flares the wrong color
After being jerked around by a bunch of crooks, i luckily went to IDEAL to get a quality job! Service was top notch, the people there are obviously experts in their field and i couldnt be happier with the way my truck rides and looks now! I will never go anywhere but to Ideal in the future!
These folks are always helpful and honest and grateful for your business.
We brought our 10 year old Jeep with bad bumpers and side steps. And they did a WONDERFUL job. We also had them tuff coat the inside and it looks GREAT!! We will be using them for other jobs for the Jeep. They are GREAT!!!!
Always enjoy working with these folks. Very pleasant. Thanks you
Nice stuff. Great customer service. Mr Mark Franchtti is the best, he know the products.Thank you guys
Came in to see about enhancing the performance and appearance of my truck.Chris and the Young Lady at the counter were knowledgeable, patient, and funny. Im going back for more work to be done on my truck. Thanks again, Ideal.
Chris is very helpful and knowledgeable. No bs, great products and service. Running boards, liner and tonneau cover bought and installed in my black Rebel. Looks awesome! I would highly recommend them to any of my friends.
Great service! These guy’s know what there doing.
I got my truck lifted 6in a few weeks ago with these guys. Very friendly service and quick! I will definitely be getting other work done here in the future
Great people to do business with. Joe is knowledgeable and fair. I highly recommend.
Great place, great group of people, fair prices, honest work!!!!!!!These guys worked on my raptor 3x and nailed it every time! The second time wasnt even their fault but they fixed it, free of charge!Im a lineman for teco and everybody drives a truck and I send them all to this place!Oh yea did I say honest people!!!!!!!!!!
Great experience they always do a great job
Ideal Automotive has a great staff. Very friendly and they wont rip you off. I definitely recommend them.
I had my truck lifted here about a year or a little over a year ago. I brought them my truck with 10,000 miles. I had a fabtech lift installed 6 inch on my truck which wasnt cheap but not the MOST expensive lift out there. Between the 10,000 miles I had on it stock and the 20,000 I put on it with the lift kit I returned to this shop 7-9 times with no help at all. My truck was making a metal on metal rubbing noise in the front and it took me 4 different trips to get it fixed. They finally fixed my passenger side strut, due to a bushing they didnt seat right when they lifted the truck. First 2 trips all they did was oil it so it would stop making the noise. A few thousand miles later and my driver side strut started making the same noise, but this time with a loud knocking noise. I took it back twice and they oiled it up and it was left at the shop for almost 2 days. Within 2 hours of being fixed it was making the noise again and they claimed they couldnt find anything wring with it. I then took my truck to a shop in lakeland who took the truck in the first day I had dropped it off and they found that the top strut mount was installed crooked which was causing my strut to rub against the spring and ruin my strut. Out of the top four bolts where the top of the strut is mounted one of them was cross threaded and one of the bolts had snapped in half. The knocking noise was due to the lower strut mount being loose and the actual lift bracket where the lower arm attaches was loose as well. My truck was sagging in the front because of this. I dropped my truck off to this shop in Lakeland and had news struts put on within 4 hours with excellent communication and customer service when I left my truck with them. They also aligned my truck within that four hours also. I WOULD NOT RECOMMEND THIS SHOP TO ANYONE! You will be sorry that you let them work on your truck. DO NOT GO HERE. They do not know how to install their own products they will waste your time and your money and also do not buy any lifted ford trucks from the Brandon ford dealership because they lift them. Terrible shop if they can even be called that.
Definitely a good place to go..
Great service and price.
I had some work done on my Chev truck good work.
Real nice people and friendly that makes a difference
A 1 and a half hour train horn install has taken them 6hrs...better plan on leaving vehicle all day here!!!!!
Courteous, prompt, professional, clean & neat work! Highly recommend 👍
Good work but very high price
The best in Florida, always look for me joe
They did a great job on my f350
Great work, good prices, good customer service....
Shop here with confidence with professionals!
Knowledgeable people, great service and products
Very knowledgeable employees.
They know nothing about theyre own products and they will ruin your truck bed! GO ANYPLACE ELSE!!!
I Never come back to this place
Nice friendly staff
Great for body parts
Awesome cost
Nice service