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Publix Super Market at North Pointe Plaza
15151 N Dale Mabry Hwy, Tampa, FL 33618, United States
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Publix Super Market at North Pointe Plaza
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Ja
Review №1

This is a fabulous grocery storm. It is clean and safe and they have good staff. Their produce is always delicious. I also like their bakery a lot. You can get good meat and seafood here along with regular groceries!!

An
Review №2

Publix for the most part always has great customer service and have a wide variety of product. Good sale prices and BoGos. This Publix used to be my go to Publix all the time but have had a couple of really rude associates here so decided that I would no longer shop here unless I couldnt find a product else where. I always liked this store but when the new 1 opened in the village something happened to the customer service level of the 1 in North Point and it has never really returned to the old great customer service store it used to be. For the associates to speak rudely to customers and not be helpful or point to where am item is, is something I never saw at Publix before this. Hopefully they will change or have classes to retrain the associates on how to give good customer service.

Li
Review №3

Went to my normal Publix on Ehrlich and Lynn Turner but absolutely no parking since most of the lot was blocked off for repaving so I drove up to the one on Dale Mabry. Such a nice, clean store. Fully stocked and the cashier and the manager who bagged my groceries were so nice. Not as close to me as my normal Publix but was very impressedThanks for making Shopping a pleasure.

Ca
Review №4

Wonderful customer service especially in the pharmacy. Always have a great selection of products.

Su
Review №5

Mike C. Mgr. Was very helpful today when I couldnt find product . Mike C. Was nice enough to walk me where to find it and ask if I need anything else now that is what I call EXCELLENT 💯👍🤸 CUSTOMER SERVICE!

Ca
Review №6

Love Publix. Just wish the Covid wasnt making cost of groceries go up. For Florida this is the best grocery store chain and this store is in my top 3 for Tampa!

Re
Review №7

Years ago this was my least favorite Publix. Now its my favorite, the staff are so friendly & helpful. Really easy location too get into and out of. They also have a good solution, more than the smaller stores in Carrollwood.

Wi
Review №8

Been shopping at this location now for 15 years. I am what you call a frequent visitor as I normally only visit the grocery store when I need something or when I know the store will be closed the next day. Management has always been receptive to inquiries about products, special request orders, and even complaints (yes, we all have them sooner or later). The staff at this location is like family because I see many of the same faces over-and-over, enabling me to get to know people on a more intimate level. Staff is always very helpful. Product qualities seem to always be available, regardless if there is a special or not. Of course, Publix does have scenarios where our favorite products are discounted - thats always a huge let down! But, its out of the stores control, so we find alternatives or other competitors with the product or better alternative.If I need to come up with this location its the crosswalk entrance near the Spectrum store. Too many cars speed through the stop signs or stop prematurely to the stop sign and then drive through it. There needs to be more safety around this area for pedestrians; especially if they have small children, health conditions, or arent moving fast enough for the reckless drivers.

Di
Review №9

Visited Deli Dept. Force ft long sandwich. Never got the order fixed so had to wait. We called it in. But the sandwich was great and made well. People were nice

Ta
Review №10

This store needs to be remodeled.Always low in stock. The growth in this area needs a bigger market

La
Review №11

Staff was very rude, no greeting upon check out and then was scolded for choosing the express lane with 11 items instead of 10.

Sa
Review №12

Im there once or twice a week grocery shopping. Have used the pharmacy for 20 years. Always clean. Always helpful and friendly faces in every department!

Su
Review №13

Love this place, always a good selection of everything and courteous employees. Stellar location!

Br
Review №14

Dairy Queen store but all of them are sometimes a little busy but Publix has the best deli

Cr
Review №15

My pharmacist is always so nice. They happy to help!!

El
Review №16

Its near where I live and there are promos on some items. The staff are nice and I can easily find what I needed to buy.

Ju
Review №17

I went in to buy two items. Love publix, came out 80.00 later!!! Every publix is neat and clean and a pleasure to shop in! I have been loyal since 1993 when I arrived in Florida!!! Shopping at its finest! Judith Mattea

Ja
Review №18

I love going to Publix!! I know where everything is and yes it might be a little more expensive for some items...its worth it. The employees ask if you need help and offer to help you take your groceries to your car. Thank you.

Da
Review №19

My favorite place to shop! Employees are always so nice, and the bakery donuts are amazing!

La
Review №20

Ziggy is awesome! He made our shopping experience great and he cracked jokes the whole time while bagging our stuff. He def deserves a raise! Haha

Mi
Review №21

Always so friendly! The store has such a comfortable layout and I am always greeted with a smile. 😀

Ma
Review №22

It is a smaller store, but it is close to home and they have super nice people working there. They are well stocked and I can find almost anything I want in that Publix.

Ch
Review №23

The layout is different at this location, but I still was able to find everything. Checkout was a breeze! Thank you Publix.

Ch
Review №24

Love Publix. Good bakery, great BOGOs. Soup bar is nice. And awesome deli.

Rh
Review №25

This store is the best Publix hands down! Everyone is so ready to assist you with a smile on their face. It is so clean and smells good too! Everything is so nice and neat, not to mention they had everything I came there for. Unlike some of the other stores that looks like they need to go grocery shopping cause their shelves are empty. But I loved this store!

Ti
Review №26

Loving the local craft beer selection. 3 Daughters Brewing is my favorite! Support local.

Re
Review №27

No cash! Card only. Self checkout discriminates against cash

Ke
Review №28

Whilst the area Wal-Marts are overly packed to the point I couldnt get out of my car for my anxiety was over the top I decided to drive to the next and as I pulled in and realized the 2nd Wal-Mart I chose was overly packed I noticed 4 cars at publix and went in and walked whole store gathered what I needed and was out all in about 15 minutes. Well worth the extra 8miles of driving to just getaway from all the crowds.

Di
Review №29

Out of so much. Clean, helpful but couldnt get some things. Cst food dont understand. All stores have cat food problem.

Ge
Review №30

OMG great customer service!! Best deli in carrollwood!

Ja
Review №31

The friendly people that meet you at the door with a nice clean basket to go put your groceries in. A lot of nice items that are on discount displayed for your convenience. The produce department looks terrific I want one of everything just joking. Then I go by the meat department and everything looks like its just been put up. Past experience everything was fresh. I like the baskets cuz theyre a lot smaller and easy to maneuver around check out was a breeze thank you for the experience.

Re
Review №32

Ridiculous prices. Produce very limited

Ve
Review №33

Absolutely best publix. I absolutely love the staff, they are always so helpful and kind.

Da
Review №34

As a previous Publix employee & someone who has many family members who have & continue to work for Publix I am in shock over how poor customer service is. You are BLESSED if anyone greats you, even managers, I am really not sure if the 10 feet 10 second rule is still a thing? When you’re checking out you hear the cashier & bagger talking/complaining most of the transaction, which was unacceptable when I worked here. I feel bad for anyone who actually needs help out to their car, because that is not a thing at this store- you’re just sent on your way. I will say the store is clean. I’ve stopped making Publix my go to for my usual grocery shopping in general.

Ca
Review №35

Beautifully kept store, products found easily, organized in a way very pleasing to the eye

Al
Review №36

It is totally luxurious, comfortable, nice workers

ma
Review №37

Cashier theres no nice with the customer.

Be
Review №38

All Publix Supermarkets are the best! Their meats are expensive!

Da
Review №39

Publix is my favorite grocery store! Everyone is so helpful, nice and smiles!!

Br
Review №40

Very organized and their stuff is very friendly and communicative as usual

Iv
Review №41

People were very personable and the prices could be a little bit better but that is what it is

Da
Review №42

Always easy ingress and egress.Good prices.Great inventory.

Ap
Review №43

Always such polite staff.

Be
Review №44

Does Publix is always clean friendly and have plenty of cashiers I love Publix been shopping with them for 50 years now

Fl
Review №45

I absolutely Love all Publix stores

Gi
Review №46

Smaller Publix but still manages to have a good selection.

Sk
Review №47

This Publix was very well kept. The staff were very friendly and super helpful. I had some random requests because wanting to try new things and they happily obliged. The store was very well stocked and the associates were quickly stocking shelves to make sure everybodys needs are being met. 10 outta 10 would do again!

A
Review №48

Clean and well stocked

Li
Review №49

Store is always spotless, no matter how busy.Publix has an associate cleaning every cart before & after use, staff is so friendly & amazing. Great customer service, just like most every other Tampa Bay area Publix...Where Shopping is ALWAYS a Pleasure!

Ve
Review №50

ALWAYS a Pleasure!! ❤️❤️❤️

Ja
Review №51

Always clean and organized. Everyone wears a mask and ensures my safety. when I enter I am always greeted with a smile from every employee. It really calms me down to know that they are taking their job of stopping the spread of covid seriously

Je
Review №52

Good and clean I always liked

كي
Review №53

Just Amazing! I was treated so kind !Kenyatta, who was bagging my groceries saw I was having issues with some purchases and decided to help me out by ringing me up herself so we wouldn’t hold the line up.We worked on my order 3x and was super pleasant about it...she was determined to get it right and I appreciated it so muchIt’s the simple things that’ll make your dayThank you Kenyatta

Cl
Review №54

Great takeout family pack deals. Good food at a great price.

Re
Review №55

Very respectful and knowledgeable employees and very professional service.

Ma
Review №56

Very good.

Ki
Review №57

Helpful staff, clean, and well organized.

Hu
Review №58

Got my 2nd vaccination today at Publics!

Li
Review №59

Super friendly employees, management. Store is clean, well stocked.

Wa
Review №60

Super clean and friendly!

Ch
Review №61

Found everything I needed, with little difficulty

He
Review №62

I enjoy going to one store and being able to find everything on my list for a specific recipe and fast, friendly service.

De
Review №63

Outstanding customer service!

Br
Review №64

This Publix is always great. It is smaller than some others but they run the store really well and their customer service is the best.

Kr
Review №65

Well I ordered this Cake 8/17/20 and gave the baker my order and how I Wanted it to look well this is how my boyfriend received it today for his mother’s birthday. 61965547552__4BE4DA4B-D3CF-44A5-AEC6-E055E9F97F07.jpeg I don’t know who my boyfriend was talking to but she refused to fix it. I will never Order anything from this bakery EVER AGAIN!

Gw
Review №66

The store itself was fine but the check out experience left a lot to be desired. As a previous Publix employee I hold my standards of customer service from these stores pretty high. Tonight was one of those nights when the staff didn’t seem to have it all together. Kelli was helping me with checkout and missed every opportunity to engage me as a customer. After a strange staring contest I finally said hello and asked how she was. When the total came up I attempted to pay with my phone assuming they accept Apple Pay (they don’t), Kelli was too busy doing anything but helping me. I finally told her I was unable to pay the total. She then proceeded to interrogate why I could not pay. This is very embarrassing and should never be asked. Finally after having her take off the item I couldn’t afford with what cash I had I paid and that’s concluded my experience with the staff with no offer of any help. This puts a serious damper on my love for Publix. Will not be shopping at this location any further.

Ja
Review №67

Great service

Mi
Review №68

Always nice

ra
Review №69

Always clean and comfortable, like its my store.

Ca
Review №70

Great grocery store.

Ju
Review №71

Very nice Publix. Helpful associates.

Pa
Review №72

Luv publix! Great staff and the BOGO are fabulous

Ga
Review №73

The front end staff is atrocious. Very high turnover rate and whos to blame? Management...Been shopping Publix for 45 years and this store cured me of that. I I dont think George Jenkins would approve.of this bungling. Winn-Dixe for me from now on. At least I am treated with respect there!

Jo
Review №74

Good Deals, good costumer service, my only problem was I almost got killed trying to walk of there by a person who cant read stop signs.

Au
Review №75

Its was a pleasure friendly shopping workers very curious and efficient thank you Publix

Da
Review №76

Great store Great customer service

St
Review №77

I love publix

Fr
Review №78

No wait and courteous people helping with sign in.

Em
Review №79

Love publix

Ri
Review №80

I love this place

Ro
Review №81

Just like almost every Publix this one is amazing. Quick fast easy to use Pharmacy. They have an amazing Bakery section with fresh baked breads and Treats. But my personal favorite is still the deli!If you are into healthy eating the GreenWise section has been expanded in recent years and is almost always not too much more expensive than traditional food options. This Publix has an excellent selection of organic grocery items.

Br
Review №82

Its a Publix. Theyve never been anything less than exceptional.

Va
Review №83

As with all Publix stores shopping is truly a pleasure. Staff is awesome too! Thank you Publix!

De
Review №84

Let me just say I LOVE PUBLIX!! But they really need to work on their workers speed in the Deli department. They are way to slow, especially on the weekends when they are really busy. 30+ mins waiting in line to order lunch meat is a little crazy!!! Normally I order a head of time online just avoid this wait, but sometimes I just cant do it online, and have to go to the store... Please Work on there Speed!!!

Ke
Review №85

Its always stocked and clean. The employees are friendly and helpful.

Jo
Review №86

Publix is the best supermarket in Tampa. Great employees and always stocked.

Lo
Review №87

I rarely leave reviews, but I was taken away by how friendly and informative a particular employee was today! Andrew at the seafood section worked with my girlfriend and I to ensure we were content with our purchase, as well as educated us about how certain fish needs to be treated a certain way to be edible raw like in how sushi is prepared for example! Probably saved us from food poisoning! 10/10, always seem to have great service at this location!

Do
Review №88

Delicious chicken wings and deviled crab

Ma
Review №89

Love the store very well stocked and the people working are very pleasant. Strongly recommend.

Da
Review №90

Pleasant staff..They always have what I am seekingThey are definitely cleaning and disinfecting persistently.

Ju
Review №91

Good

Ke
Review №92

Good people

Je
Review №93

I love the store. Always clean and well stocked, but the parking lot NEEDS more places to return carts. There are not many cart return areas, so people ditch their carts all over the lot.

Ch
Review №94

I love Publix

Ka
Review №95

This is a great store. I shop there all the time.

Ca
Review №96

Customer service was bad at the a Deli will never ever go there again!

Pa
Review №97

Love it. Weve been shopping there for 20 years.

Al
Review №98

Like always, great customer service and very clean.

Ch
Review №99

Claricia in the deli was very accommodating and friendly despite the fact that she was all by herself during a dinner rush. She deserves praise of some kind because she made our trip great!!

Fo
Review №100

Publix as a standard has set a bar of customer service and quality. Today was no different. The sandwich special is delicious and the sales are a great value.

Information
66 Photos
100 Comments
4.5 Rating
  • Address:15151 N Dale Mabry Hwy, Tampa, FL 33618, United States
  • Site:https://publix.com/?utm_medium=organic&utm_source=google&utm_term=google_my_business
  • Phone:+1 813-265-3288
Categories
  • Butcher shop
  • Bakery
  • Beer store
  • Grocery store
  • Deli
  • Wine store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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