My attendant was Brian Leenknecht, super friendly very informative. Great experience

Brought my truck in for a routine oil change and mentioned a funny feel in the transmission. Marty check me in and took fantastic care of keeping me updated on the issue with my truck and making sure my loaner vehicle was meeting my needs. They went above and beyond and found multiple issues that they took care of under warranty, between the personal service and the professional work, I could not be happier!

Great service always

Took about an hour and half for an oil change. I was impressed. The largest service department I ever seen. Brandon Ford has been great from purchase to my first oil change..

Was in for some service on my Mustang. Was taken care of in a timely fashion. The service lounge area was extremely clean and all customers and employees were wearing masks! I was there for maybe 90 minutes and a cleaning lady was cleaning continuously . Hats off to the management for taking this virus seriously.

Got my 15k checkup completed in an hour. Comfortable waiting room.

Brandon Ford has excellent quality services and there staff are number one overall. Mr. Lopez is outstanding

First I called to see if I needed an apt for an oil change, they said that I can drive in and that it can be taking care of. I got there around 4pm and the guy took my car and told me that it would take about 2 to 2 1/2 hours for the service to be done. I said no problem. After 2 hours and seeing that my car had not be moved I went and spoke to the guy that received my car, I couldnt find him. Someone told me to go to the office and ask how long it was going to be. There I saw a young guy with blond long hair, he told me with an attitude that it was going to be another 3 hour wait. That it was impossible to get the car service at that moment. I asked for a manager, he then went to say that the manager name is “Joe” and that they didnt know where he was. After waiting another 20 mins thinking that he went to look for a manager I left. My first time going to this dealership and it will be my last. What a bad experience especially with the service guys that are suppose to be representing Ford.

Brent the service manager is amazing! Always knows exactly whats needed.

I always get treated with respect there

Im guessing that you mean Brandon Ford Service? If so, it was pretty good.

They treat you like family

Really slow service, why bother with an appointment if you can’t reserve a loaner or actually get in for the appointment any faster than drive ups? They ask you to make an appointment then point out that it doesn’t really do anything to help since your service will still be provided on a first come first serve basis.... terrible service for such a large Ford dealer...

Good

The best

3 hours to get an a/c test and still no word

Fast and friendly

Service Adviser, Robert is a seasonal professional, informative and helpful. 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Awesome