user
Brazzeal Automotive
5002 W Kennedy Blvd, Tampa, FL 33609, United States
Appearance
Brazzeal Automotive
Comments
To
Review №1

Had a nail in my tire and Brazzeal was recommended to me by a local resident. Pulled in and they did everything they could to get me back on the road quickly and for a very reasonable price.

To
Review №2

I had a nail in my tire and stopped in towards the end of the day. Chris changed things around to accommodate me which I really appreciate it. His team was professional and work was completed timely.

Er
Review №3

I had a nail in my tire and was in desperate need of someone close by to help me quickly. John was awesome in helping me fit my car in to be repaired in a timely manner. The communication was great and I would recommend this business over a competitor down the street (Firestone) who said they couldn’t find a way to fit me in.

Bi
Review №4

Great experience, honest professional and I did recommend to my friends at work because I was so impressed.

Br
Review №5

Not only did Brazzeal actually have the tires I needed, there was virtually no wait which was important as I was traveling at the time. The staff was most helpful, offering whatever drink I wanted while the work was being done and a very clean and comfortable customer area to read or work on my computer. I was also struck by the number of customers that showed up with which they obviously had a very long term relationship with and their knowledge about them asking after relatives. In fact, they were so efficient that, in the short time I was there, none of the 6 or 8 other customers had to use the seating area at all! Courteous and kind, great prices, and efficient - what more could you want?

NE
Review №6

We were losing air on our tire and went 15 min prior to closing. They were very friendly and helpful. Showed us the nail in a previous patch in the tire and got a very good price for a replacement tire. I thought I needed to change both tires but the salesperson told us that I only need one since the tread on the other tire was good. My wife will now use them as our preferred choice for our auto needs.

Er
Review №7

All the workers that I interacted with were super kind, helpful, and caring. They stayed after their closing time to assist me when I had a road side emergency. They went above and beyond to help me and my family. The drop box made my unexpected overnight situation a breeze. The service was done quickly and efficiently. I wish I lived closer so that I could use their services regularly.

Jo
Review №8

My son had a tire blowout while he was leaving Tampa to head to college. We stopped in at Brazzeal’s near closing time on Friday and they could not have been nicer or more accommodating. I can’t recall too many other experiences where I have felt more at ease and confident. What an exceptional experience! Thank you Chris and team!

To
Review №9

Possibly the best service shop in Tampa Bay. You get what you pay for and it’s done perfect every time. The communication with the shop, email, pictures they send, in depth inspection of your car to the work completed is fantastic. It’s not an upscale, it’s work needed to be done. Great place to get your car done. I wish I could give them 0 stars so you won’t go there and I would have no wait but they need to stay in business and expand to meet the demand.

Sa
Review №10

My alternator shorted out causing it to catch fire. I was on my way to work so I was far from my house and didnt have any tools with me so had to get it towed there. It was the closest with good reviews. They mentioned that my battery was bad so I had to buy a new battery as well and pay for the install which I wasnt expecting because my other battery was starting my vehicle before this incident however they sent me a picture with my receipt showing battery being tested bad, making me feel better. End result, to get a reconditioned alternator and a brand new battery with a 3 year warranty came to $1,026 out the door which All in All is fair. I did ask for a little discount or help as this came unannounced like everything in life and wasnt expecting to shell out 1k right now but such is life. I didnt get a discount but service from start to finish was great. I would definitely refer them, they did a great job 👍

La
Review №11

This was my first time at this mechanic and my car had a ton of issues coming in. Other mechanics I felt like did not do as good of a job on it. Both me and my boyfriend agree that I drove off the lot with almost a different car! It runs so smoothly and has never run this well before. They were very thorough and patient with explaining every fix that I needed. I will definitely be back

Pa
Review №12

A couple of people in my office have used Brazzeals before and liked their service so I took my car there when it needed a new tire. The service was stellar, the price was decent (not the cheapest but certainly not the most expensive, especially since it was urgently needed), but the best part is they didnt try to upsell me. Paying was a breeze with their payment link so all I had to do was get my key and drive off once it was ready. Speaking of which, even though their parking lot and bays were FULL when I got there at 9am, they had my car ready before lunch time!Will definitely keep them in mind when I next need anything!

Ri
Review №13

Our tire blew out on veterans Expressway and I thought that the tire would have to be replaced for sure. I got the car over to Brazzeal’s Parking lot and left it there and left a message on their voicemail. They were able to repair the tire and did it fast! So, I didn’t have to buy a brand new expensive tire and I was driving it the next day.I pick the car up after hours so I never interacted with anyone in person. Everyone on the phone was professional and they have systems in place for you to pick your car up after hours.

St
Review №14

Service was awesome! I had a new tire repaired. My experience was great. They were very detailed and thorough. Keep up the great work.

Ka
Review №15

I have been using Brazzeal for years. They are responsive, honest, and always do great work. I went in there in my early 20s, requesting a $100+ service (I had googled and self diagnosed what I needed), and they told me that I only needed a $30 service. They could have easily taken advantage, but they were honest with me and I will never forget that. Always a great place to do business with!

Da
Review №16

Brazzeal always does a good job on my car. I brought it in to get my brakes done because they were feeling kind of gravelly. They started using a text service to give you updates and send pictures which is really helpful. They got the work done pretty quick from the time I approved it and I was back on the road.

Je
Review №17

I had a nail in my back left tire. Dropped by and waited less than I had to for repair. Charged my phone here luckily👍Great service!

Re
Review №18

We brought in a car we wanted to purchase for a full inspection. The staff are knowledgeable and friendly. I loved the photos that accompanied the inspection. Thank you for taking great care of us. We will be back.

Da
Review №19

Had a great experience here, got an AC tuneup for WAY cheaper than anywhere else I looked at or tried and they had it done in a couple hours. Would recommend

Be
Review №20

Great customer service! I had an appointment and they started the service shortly after I arrived and got me out in a timely manner.

Al
Review №21

I pulled in without an appointment from out of town. Was greeted by friendly staff and was in and out within 30 minutes! Highly recommend!

Ma
Review №22

I had a flat tire coming over the Howard Franklin Bridge. They were the first tire place I came to as my tire was now at 4 psi. They were able to order me new tires and install them in just a few hours. I was on my way to a meeting and they let me use a loaner vehicle at no charge. I would definitely recommend them for anyone needing new tires. Price was cheaper than what my dealership quoted at my last service visit. Professional and friendly. The shop has a large clean waiting area.

Ta
Review №23

I’ve been using Brazzeal for 4 years. They are very knowledgeable and honest. I only trust them with my car repairs.

Mi
Review №24

Best service in Tampa. My daughter took her car there and was extremely happy.

je
Review №25

After receiving a shocking estimate for new suspension on my car from Cadillac, I called Brazzeal’s and spoke with John. John obtained his estimate and got back to me the same day, saving me $3000!!!! My car is now driving like a dream and I can’t compliment John enough on his excellent customer service. I highly recommend this place.

LU
Review №26

One of the best shops in Tampa, great service and professionalism, highly recommend and Chris is great at taking care of his customers...

Sa
Review №27

Such a great place! Fit me in when I was in a pinch. I will be back for my other mechanical needs! Thank you so much

Ca
Review №28

Fantastic people who know their stuff and are extremely helpful and prices very fair. I will drive the extra distance, from Apollo Beach, for their experience and services. Its well worth the drive.

Ka
Review №29

They were able to rotate my tires for a very affordable price. They were incredibly detailed as well

De
Review №30

I had a flat tire and they were very nice and professional with helping me.

Ma
Review №31

Was at another shop that said I needed my engine replaced and all this other stuff so I brought it to Brazzeal to get another opinion and the next day they fixed my car at a reasonable price. I’d highly recommend due to them communication very well and just being honest which is hard to find with mechanics these days

Za
Review №32

The folks at Brazzeal have always been trustworthy. One time I had an issue and Brazzeal looked up the issue found there was a warranty coverage and printed paperwork as proof to take to Honda for free service. They did this as a courtesy and said just use us in the future.They care about building relationships and I have never felt taken advantage of. If there is extra things recommended for the car when I take it in for service it is handled via text and web where you dont have to have an awkward conversation if you dont want to. Just say yes/no/or call with questions.I write this review because I trust them.

Cl
Review №33

They listen to my issues and worked on it within a day. They are very trustworthy.Thanks Brazeal u guys are amazing!!!

Ki
Review №34

Always have a great experience here!!! I highly recommend this business. Very professional and always informative on what is needed for your car.

Sh
Review №35

What an amazing group of mechanics! I have been going to Brazzeal tires for over 25 years and they have never done me wrong! If you need place to go for all of your vehicles needs this is the place ! Chris Brazzeal and his crew rock it!

Ty
Review №36

THEY ARE AMAZING 👏 😍 ❤!!!! THE CUSTOMER SERVICE IS IMPECCABLE! I WILL DEFINITELY BE BACK FOR MORE SERVICES!!!!

Br
Review №37

Ive been going here for years, ever since I moved to the Tampa Bay area. They have always been very honest and fair. I started going here because they were convenient to my work, but since working from home due to the pandemic, I now take the time to travel across the bay from St. Pete. I dont really want to find somewhere else.

Am
Review №38

Low oil light lit up on my rental car while in Tampa. Stopped in to have it checked. The oil was 2 qt low and the washer fluid near empty. They fixed me up with both and got me on my way. Super fast, friendly, and professional!! I would definitely use these guys for my car needs if I lived in the area.

Se
Review №39

I have used Brazeel for years for multiple things. Always quick and efficient as well as very fair with pricing. I would recommend to anyone.

Wi
Review №40

Best place ever to get tires and service thanks mr. Chris

Jo
Review №41

Went to Brazzeal for the 1st time not knowing anyone and they treated me great!! I had a large repair bill but was expected, they fixed all my issues and kept me up to date the entire process! Had a small issue a few days later, not their fault, and they still fixed the issue and didn’t charge me! They did not have to do that but they did, tells you everything you need to know! Will be going here for any future repairs and would recommend to anyone!!

He
Review №42

Chris Wallin always takes the best care of our entire family!! He goes above and beyond every time to tell us what needs to be done right away and what needs to be on our todo list. He is about as honest as they come, and we could not trust him more! When ever our car needs serviced or bigger work done, it’s done quick, with an estimate in my inbox that same morning, and the work done in no time. The owner Chris is also always amazing, checking to make sure everything is done and happy. We could not recommend this company more!!

De
Review №43

Got the flat tire fixed and mounted in few hours for a good price. Great professional service.

ma
Review №44

Had to drive from Tampa back to NY and my tire was busted. Within 3 hours had an exact match for my car. Fast and easy. Thanks!

m
Review №45

Very great and timely service! I was on vacation from mansfield, tx and bridgestone had told me they would take in my car at 7:00am and save my tire repair for the end of the day which is a big thumbs down, brazzeal had me in and out in 90 minutes which was incredible with pending tropical storm Elsa that day! Very honest staff ans shop which i appreciate!

Ro
Review №46

Excellent service as always. A local company that has few equals

Sp
Review №47

It was pretty pricey for 2 tires. Costing about 400$. Communication was pretty bad seemed like they didn’t want to talk at all or explain anything but otherwise it was fine. will recommend if you have the funds and don’t like to talk much

Er
Review №48

I had a good experience in getting my cars AC repaired here. Customer service was good, nice use of technology to review/approve repairs, and AC is now blowing cold. Thanks!

MJ
Review №49

Great service and honest, knowledgeable gentlemen!

La
Review №50

Excellent work! I wanted to have my car checked before driving to Ohio. They were very professional and did a great job.

Aa
Review №51

Very thorough, expensive, automated text interaction for status and work estimates/approvals.

Ca
Review №52

Honest, professional, accommodating, easy to do business with and are focused on customer satisfaction.

Gr
Review №53

As a new customer here, I was quite pleased. Drop off and pick up were very easy. The staff was knowledgeable, friendly, and efficient. I needed and bought four tires, and I wasn’t “up sold,” which tends to annoy me. I got a very good price on fine tires with no hassle. This feels like an old school type business where honesty is the guiding principle. I will be coming back and will recommend Brazzeal to others.

JO
Review №54

Very good service and quick the help was very professional and the price was very affordable.I recommend this place.

Ka
Review №55

It all started the day my wife was driving my Jeep. The low tire pressure light came so she pulled in the shop fully expecting to pay for a service call. The quickly checked the pressure in all five tires, added air where it was needed, and reset the sensor. All without charging her a dime.This kind gesture lead to my wife surprising me on our anniversary with the growl I had been talking about adding to my stock Jeep. She worked directly with the shop manager Chris to figure out what was needed and ordering it.We could have done the ordering online, and then tried to find someone to do the install, but Chris took care of everything and got a better price than we could find anywhere else. I also can say with confidence, if anything goes wrong or needs adjusting, I know exactly where to go to get it taken care of.So if you are thinking about adding a little growl to your Jeep, please do not hesitate to work with Brazzeals Tire & Service.

Jo
Review №56

I was very happy when Chris and John took me aside and spoke to me on how it would be worth repair to repair my a/c, Chris advised me to think about it, i will be back, these guys are very good and have fixed my car before, I appreciate what they do, I recommend them to my friends!

Ch
Review №57

I pulled up to Brazzeal just see if I could get my tire pressure checked and a little air thrown in since I was nearby, the gentleman helping me noticed some other things he recommended I have done pretty soon(by no means in a pushy way at all), things I was thankful he saw like my tire almost to the threads, I drive on the interstate daily so it could’ve been an easy accident. I had some concerns with my headlights as well and they cleaned up the casings and I was very impressed with the end result on them, have never seen them that clean before. After parts and labor for two tires and the cleanings, I spent less than 400$ in all which for me was awesome compared to having spend half that or more in the passed for used tires with labor. These guys were kind and insightful. Hopefully your experiences here leave you with a smile on your face

Ro
Review №58

Great customer service, great rates, the owner is a great mechanic and will help you with anything. I couldnt get to my car until sat morning (their closed) and he met me there so I could pick it up.. awesome experience as always.

St
Review №59

I have been using Brazzeals for over 45 years and referred numerous people to them. They provide excellent service and I totally trust their honesty.

Ma
Review №60

I bought two tires but they couldn’t get my tires aligned.

Fr
Review №61

So friendly and reasonable prices.

en
Review №62

Loved it! The interior is very well organized and clean, the employees are 10/10 amazing customer service and very friendly. The waiting room seats seem to be brand new and they were like sitting on clouds

Al
Review №63

Fast, excellent and efficient service. Thanks to the team for sanitizing my car before they return it to me after an oil change.

Ke
Review №64

I had a significant service done here today, having four new wheels installed with TPMS, an alignment and an oil change. Don and Chris took great care of my car and both guys went well beyond simply providing great service. Im definitely bringing my car here the next time I need work done on my ride.

To
Review №65

Top notch service from both the sales representative and the gentleman who worked on my installation as well. The work was done in a professional manner and the timeline given was followed. Will certainly come back and recommend all my family and friends.

Je
Review №66

Nice people, quality work.

Si
Review №67

Friendly, easy to work with. Quick and efficient.

Ni
Review №68

Really great and honest folks.

Ly
Review №69

Very comforting to have a honest business that simply cares for your automobiles worry free for me.

ja
Review №70

Went for an alignment on Thursday. Saturday i tried to park on curb. Im in construction. This isnt new to me or the truck. It made a loud noise and now the steering wheel is crooked. My guess is they didnt tighten something. When i went in the shop the mechanic said everything was tight without taking another look and the manager was clearly going to let the mechanic call the shot. He didnt say a word. Not even when i said Id take it somewhere else. If you want a place that stands behind their work go somewhere else.

To
Review №71

Did a great job replacing my tires. They are professional, work fast and wont waste your time, honest, easy to make an appointment.Had a nail damage my tire and unable to get it repaired due to nail located near the sidewall of the tire, 2 different places came to the same conclusion. I chose to get 2 tires replaced at Brazzeals since they had the same brand (Michelin) as my other tires and my friend always comes here and she highly recommends this place. For the initial appointment to get the tire checked out to figure why it kept going flat, Brazzeals took only about 20min (compared to the other place I went to, they took 50min!). To get 2 new tires replaced and tires rotated it took less than 1 hour in and out.

Ma
Review №72

I had my sunroof drain lines cleaned .

Ma
Review №73

Good honest shop. They fix what needs to be fixed, dont up sell, educates you on issues that may be wrong with your vehicle and explains whether its something that needs immediate attention or that you can fix it if bothers you (issue is not dire and will not lead to costly repairs if not corrected. They are not out scam money out of you. They are in business to help and educate. They’ve retained me as a loyal customer.

Br
Review №74

Great shop. Theyve been unfailingly courteous and professional every time Ive been, and I felt like Im being given an honest opinion when they look at my car. Their use of technology is very nice, too. You get to see photos of the problem, sent by text, that provides clear communication. Also, its a great location for S. Tampa people. Who doesnt drive by there sometime during the week?

Ka
Review №75

Our family has been depending on Brazzeals for years!! When our daughter was moving to California and driving her car, I was comforted knowing they checked it out and prepared her car for a cross country trip. They have taken care of our normal routine maintenance, oil changes, tires etc.When our friends moved here from Spokane Washington, just as we had done, they took great care of their cars as well. Recently, south Tampa had a horrible flash flood. Our daughters car got caught up in it. It took 2 days to get the car to them.Chis, explained that our car insurance may potentially pay for the damages. The motor was blown. Our car insurance company was not easy to deal with. Chris refused to them them rattle him or short change us regarding what it was that we needed. He is kept us informed every step of the way over the 7 week process!!! Chris is a rock star and even drove the car home to be sure it was 100%!! Everyone at Brazzeals are amazing and we are beyond grateful for their integrity, honesty and commitment to amazing service!!!

Ro
Review №76

It is always a pleasure dealing with Brazzeals Tire & Service. Repairs on our cars are always on time and of good quality and value. The whole team is very professional and they far exceed expectations. Weve been using them for over 30 years and wouldnt go anywhere else.

Ju
Review №77

Quick service. Got an alignment, a rotation, and two new tires. Everyone wore a mask inside and there’s plexiglass panels at the front desk. Excellent assortment of beverages. Good price on tires.

Ch
Review №78

These guys go the extra mile. I was replacing my rims and they mentioned that the tire pressure monitors may not fit the new rims, which would call for a replacement for each. It was around $30 each rim if they did not fit. This is a perfect example of where a repair shop has complete control, they can easily say “they didn’t fit” and collect the extra $120. When I went to pick up the car they told me they fit and there was no need to replace. That’s Brazzeal’s for you. Come here if you don’t want to get hosed for unnecessary work. Not to mention they are quick!

Pa
Review №79

The Brazzeal team always does a great job servicing my car and providing me with details on what other services might be needed in the future (but never pushy about it). Thanks team!

Am
Review №80

I was thoroughly impressed with Brazzeal’s and am disappointed that I hadn’t found them sooner! A family run business of 40 years!Honest, friendly, and fast service! Nice waiting area as well. I was very happy with their work and would highly recommend them to others.

Ju
Review №81

I have been taking my car to this establishment for 20+ years. Very honest, knowledgable, and want to please the customer. They give you a write up of future items you might need to keep an eye on and check everything when you are there to give you an overall inside look from a mechanics view. Many of the same folks have worked there as long as I have been going. I tell folks all the time about this family of professionals.

Ha
Review №82

Rick is a Godsend! I am so so thankful for everything this place has done for me! Today I had a service engine light come on, and they were able to quickly identify exactly what I needed! Rick helped me and put on brand new spark plug wires due to a misfire my car was experiencing! THANK YOU for truly being a TRUSTWORTHY auto shop! Y’all are the best!

Ge
Review №83

Great service, very accommodating, knowledgeable and always fair. Have been taking my vehicles to Brazeal for years and I have NEVER been disappointed !!

Ke
Review №84

Brazzeal is my go to shop! They are always professional, friendly, trustworthy, reliable and have fair pricing!

Mi
Review №85

What a great place! John was awesome in helping me get what I needed done. So flexible and patient in discussing options. Not something you see very often is a garage/car service shop. They didnt make a lot of money on my service but you bet Im using them going forward ! Thank you John and the Brazzeal team! Mike

na
Review №86

Rick was so humble and sweet. All the guys there were. I got all new tires and alignment and was a great deal. I won’t trust my Jeep with anyone else. Also they are right across the street from the mall so that’s a plus you can get in some shopping while they take care of your vehicle.

sa
Review №87

We hit rock that fell off a truck on the bridge. The staff was considerate and calming. The immediately checked vehicle and damage was extensive. We felt confident and had them complete the repairs. Work was completely thoroughly and timely. Staff is Great!!.

da
Review №88

Personable service. No surprises. On time. Appreciate the advice on purchasing the correct tire for my F250. What a difference. Looks and performs great. Thanks.

Jo
Review №89

Brazzeal’s Tire has proven themselves as honest and reliable. ‘69 Cutlass, ‘73 MG, Fords and Mercedes--there’s nowhere else I’d rather take our vehicles! Thanks and keep up the Exceptional service!

An
Review №90

This place provides amazing customer service. I had an issue with my car, and after speaking with Rick I was put at ease. The service and welcoming attitude was so pleasant. I recommend Brazzeal Tires next time your car needs service. I promise you wont be sorry.... Great job servicing my car!!

ch
Review №91

Top-notch auto shop. I would recommend them to anyone as I was also referred by another customer. Chris & Rick were professional, and very knowledgeable in their craft. Gave the best possible solutions and options for what needed to be done to my car. Prices were also very reasonable.

Ya
Review №92

Amazing service and kind technicians! They dont overprice and were so helpful- highly recommend.

Ja
Review №93

I have been a loyal customer for almost 30 years and brazzeals never disappoints! From oil changes to an engine replacement you can count on honest excellent service! I highly recommended them for all your vehicle needs!

Fl
Review №94

Did a great job rebalancing my tires when the place across the street got it all wrong... definitely my new go to place...

Kr
Review №95

Rick and Chris are phenomenal with their smiling customer service! They happily changed my battery quickly and got me out and on the road safely! I was here 3 years ago in a pinch when my alternator died, and they got me all fixed up with a new one and new battery. This time my battery still had some warranty and they prorated me, and the cost was VERY reasonable!! I would recommend them to anyone.

Ge
Review №96

Excellent service and such friendly genuine staff. Chris went over and above to help me with my Volkswagen. I came in with an initial brake pad replacement job and then other problems became evident. Chris and his staff put in extra labor and time at there own expense to diagnose my other issues. Such a friendly helpful team. If you want genuine service come visit Chris and he will do anything to help you out and resolve your car issues.

Ch
Review №97

Amazing service! I stopped in because I hit a curb and the undercarriage of my car was hanging. They promptly fixed it in 10 minutes and didn’t even charge. How refreshing and kind they were! I’m definitely going back since they helped this damsel in distress!

LT
Review №98

Been dealing with Brazzeal Tire and Auto for over 5 years now. Great, honest service, and always reasonably priced as well. Would recommend the Brazzeal team highly to anyone who has a vehicle!

Sa
Review №99

Rick is awesome! Extremely friendly and welcoming. He does not make you feel pressured in any way which is great because it can be intimidating to take your car somewhere! It genuinely feels like he wants to help you.

Em
Review №100

My sons car had mechanical difficulties which resulted in having to be towed to Brazzeals Tire & Service for repair. This is the second time I have used them. Being from out of state, I wanted to find a reliable repair shop where my son and I could feel confident in the work being done. He’s a student at the University of Tampa and I am in Maryland. Having something major happen and not being in the same state is very stressful. Tom Sharpe provided a detailed explanation of the problem and reassured me that I was making the right decision in fixing the car. He treated my son and I with courteous and professionalism. I highly recommend Brazzeal’s Tire & Service. A BIG thanks to Tom for everything. We’ll be back. Hopefully not to soon though…:)

Information
38 Photos
100 Comments
4.8 Rating
  • Address:5002 W Kennedy Blvd, Tampa, FL 33609, United States
  • Site:http://brazzealstire.com/
  • Phone:+1 813-877-9155
Categories
  • Brake shop
  • Auto radiator repair service
  • Auto tune up service
  • Auto repair shop
  • Car battery store
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations