I always enjoy going to the Channelside Publix.. Everything is displayed well and normally fully stocked.. The cleanliness is an added plus.. All the Associates I ran into were courteous and helpful..

This is the absolute best Publix on the downtown area and has easy access and a parking garage. Love it and all the employees are so friendly.

Nice clean store. Smaller then avg. The only thing negative Id have to say is there was only 2 registers open one being the express and alot of the stockers had ear pieces in with music so I couldnt ask for help

Normally I dont write reviews. This location is great for the most part. But the deli/sandwiches to go is consistently a problem and was yet again today. Looks like Im not the only one whos experienced it. The sandwiches to go is always VERY busy and I always try to be respectful of their time (concise orders, etc.). Today it was super slow. But the 2 guys working happened to know the guy ordering 2 sandwiches. They mustve put 1 ingredient on per minute, and then after each ingredient, theyd stop and look up and continue talking about each others workout routines. So I finally just left. Even the lady waiting in the deli line looked at me like are they serious?. Im not someone to complain, but good God.

I don’t know what you guys put in these balloons but theyve been floating strong for about a month now…and still counting. 10/10 lol

I had never been to this particular store before, but there were a few surprises. I am a fan of Publix in general, and found the store to be clean, the employees friendly and the shelves well marked and well stocked. The parking is indoors and adjacent to the store and quite convenient. You would need an umbrella if it rained, as there is saying open area between the parking and the store proper, but there were clear skies the day I shopped. Overall a very pleasant shopping experience.

My wife fainted in this Publix and the staff was very concerned and helpful. Manager; Jeremy immediately asked an associate to get a bottle of Gatorade and a chair for her. She felt better so we refused an ambulance, but he get a wheelchair cart and checked on us 3 times to make sure we were ok. Publix and staff really do care about their customers.Thank you Publix for retaining talent.

What a nice clean store! Helpful and friendly staff. Im not a fan of that ramp to the top floor parking. Very tight space to turn into it.

Very compact store didn’t have what I needed. 🙁

Its a Publix, so thats what you get. Its smaller than most as its a city Publix. You park on the roof and take the stairs/elevator down. And, just like all Publix, the staff is friendly, but the sub station and deli have incredibly slow service. Youd think a giant organization like Publix would figure out how to address this weakness in their operation. The line backs up and blocks the first aisle of the store all the time. Get your act together Publix!

Great location for people working downtown. Its not a full size store so Im not sure how well it works out for the folks that live downtown but its great to have it within walking distance. The deli gets really busy at lunch time so youre best bet is to order your sub online and pick it up.

Bought a chicken from their deli. It was pretty close to raw once you got even a little bit inside of it. Not happy. I can already feel the food poisoning.

Love this publix.. I get all my work lunches and snacks from here because its always fresh. And healthier options too

I love Publix. The company just does everything right. No matter where you go, a full sized Publix rural location to a compact Publix in the heart of a big city, the quality and service is always the same.

A unique urban location where the parking problem was solved by putting it on the roof. Pedestrian friendly for all the apartments in the neighborhood but with ample parking in the parking garage above. Like all Publix super friendly and helpful.

Great immaculate two level location reminds me of Publix in Palm Beach Gardens. Waiting on the one to open in Lakeland. Free Garage parking is a nice bonus. Convenient location near Amalie Arena and Port of Tampa Exit on I-4.

Nice store, I like the parking garage setup. Clean. My only issue is that the store is kind of small and the selection on several items is not great. But its good for a quick stop for essentials.

Beautiful store, tidy location. Deli is top notch, and the friendliest employees.This is a smaller location but they carry some unique and uncommon products. Love the parking garage.

Like I said its a good place I was there six years ago right after they built it may have been longer was building the high-rise next to it 1 Platt Street

Wednesday has $5 sushi and pretty much any other sushi you get from here is amazing! Love this store, only thing is the parking garage is similar to a matchbox toy. Very tight fit coming in and out.

4 stars since 95% of the time, customer service is fantastic! Everyone is helpful and nice. Otherwise, the store is a bit smaller, limited inventory. Stock is a lot of organic and vegan options, which is nice. In the produce section, they are willing to break things into smaller packaging if you ask, which is nice. Its a solid addition to Channelside.

Nice store. Very clean and organized. Employees were very friendly 😊

New store and much better layout. Deli has a hard time stocking hot, fresh items and condiments.

I go to this location frequently, because I live across the street.On one occasion there was some kind of disagreement with 2 of the deli employees. They both got pretty loud and passerby’s were a little concerned.I was trying to get a sub but after hearing them argue I didn’t want them making my sub, and I went to the Publix on Neptune.There are 2 other occasions when asked what type of sub would I like, the lady making my sub wasn’t listening at all what I wanted, her colleague had to tell her what I wanted not what she pulled out .I had to stop her from letting her put what she wanted on my sub vs what I asked her.It’s all about listening to the customer requests not about being to lazy to go cut the lunch meat I requested, and putting on condiments that you didn’t care to look at before you put them on.When you hire these people are they not having any supervision or training on making subs. Or are you just throwing someone off the street behind the counter.

Great place to shop good fresh hot food great sandwiches 👍

Everyone was sooo friendly at that location. Always asking if help was needed & even if I was ok. The deli was awesome! Thank you!

Parking on the roof, take elevator down into store. Standard clean organized grocery shopping.

A Whimsical I arranged Publix. Unique collection in a unique location. Clean, quiet, and accommodating. Store with much character :-)

Best thing to happen to downtown. We needed this Publix and it’s so perfect every time!

Another beautiful, and delicious Red Velvet Cake by Publix Bakery. In addition, this location has a large parking garage (Free of charge to customers), an elevator, and very helpful staff.

This publix really is the best publix in tampa no doubt!!! my bf and i wanted sushi but they didn’t have the exact one we came for. we’d usually risk it but with him having become lactose intolerant we just couldn’t eat anything with cream cheese, which most sushi products have. we ended up asking the worker (small woman, looked filipino) to help us out and she actually offered to make the exact sushi we wanted. she was helpful and asked us multiple times about our order to make sure everything would turn out correctly. she was also extremely sweet. would return just to see her! i attached a picture of the sushi trays she so kindly made for us. thank you publix and thank you to that amazing worker who helped us out! you made my day!

Nice, clean publix. Staff are friendly and its well laid out. Has a pharmacy. A little small, so somewhat limited selection. Parking is available in second floor.

Always appreciate the Publix-reserved parking here. Never have a hard time finding a spot. Store is clean and staff are friendly. It’s a great place to grab a pub sub for lunch!

One of the newest Publix.Neat clean everything well organized. Price are compatible with other Publix. Staff are nice enough.

Very clean and with good customer service. The normal for a Publix establishment.

Huge Publix with a large selection of groceries. Staff is friendly and efficient. Parking is located on top and there are many large elevators to take you into the store.

It was very pleasant. A little cramped at the deli but fast and friendly.

Very organized and clean store with great customer service.

This Publix has everything I needed in stock and it was quite clean. They also have free electric vehicle charging for their patrons. They also have the cute little half cart buggies here since you’re probably going to need to fit it in the elevator instead of trying to get it up the stairs!

These people are so wonderful!!! Went to the store late. I had an entire cart of groceries, put it all on the conveyor belt and realized I left all my cards at home!!! I felt so bad telling them that I couldn’t get my partially bagged items. Went home and decided to go back just to see if they hadn’t put everything back and hopefully save them from having to do so. Oh boy they move quick!!! 🤣🤣🤣 They had put everything back but offered to help me find everything I had in my cart before. I wasn’t going to put them through that especially bc it was my fault that I left my money at home! But I did grab some wings and Hawaiian bread for the kiddos and told them I’ll be back early tomorrow!!! Thanks soooo very much for making my brain fog a funny and light-hearted moment especially when I know you all are ready to go home!!! Your kindness means so much to me!!!! You all are awesome!!! Thank you Thank you Thank you!!!

I originally went to the Publix on Busch Boulevard at 56th Street in Temple Terrace and the people that work there are very rude and the meat cutters dont wear plastic gloves and is very unsanitary so I went over to Publix at Channelside where everything is perfect wonderful people work there very clean and sanitary employees as well as the store so if you really want to have a good experience visit the Publix Super Market at Channel Club

The only reason I gave it a three-star rating is because the store is extremely small Im guessing the price of real estate there has something to do with it you have to take elevator to get up to it and the people there are kind of young that are working and offer much help. But other than that Publix quality would keep me coming back

Good store. Always has what I need

Today I went into Publix next to my apartment like I usually do 2-3x per week. Never have I once been asked to wear a mask, today in the deli I had an employee start off very hostile with me about my mask. Asking me if I didn’t think covid was real, as well as challenging me about my beliefs. I kindly told him I respected his opinion, however he has no right to challenge and he is entitled to his own but to stop talking to me. He then continued to attack me and refusing service to me while helping everyone around me then proceeded to tell me I was a waste of oxygen. AN EMPLOYEE TOLD A GUEST THAT THEY WERE A WASTE OF OXYGEN....... I work in dealership groups, I have people tear into me everyday about issues screaming and cussing and you have to continue to assist with a smile and a great attitude. I would be fired on the spot if I ever said that to a guest. For one how he should have handled it was ask me to get a mask then proceed to get his manger to have them deal with the situation. Not to argue with me, and call me names while I’m staying calm cool and collected and politely asked him to not speak to me multiple times if that’s how he is going to address it. Management knows who this employee is, the logic doesn’t even make sense. If he was supposedly so concerned about me not having a mask he wouldn’t have just left me standing there not assisting me so I can just “infect all these people” he would have either assisted me and got me out of the store. Or alerted his management so they can handle it swiftly and effectively. He just wanted to argue, I hope he doesn’t lose his job cause I wish that upon no one. However for his sake I hope they take some sort of action because he won’t last long in customer service with an attitude like that and will continue to upset customers just because he wants to be argumentative.

Im a Canadian, Publix is new to me. While the store is definitely convenient, offering everything youd expect from a large department store, the layout is strange and the prices arent overly amazing.Im just stuck wondering why theres a massive insecticide display with the chocolate and crackers.Its convenient, and somewhere Ive shopped a few times during my short 5 week stay here, but not something Id frequent if it werent so close.

Kathy the cashier at checkout was a very pleasant encounter. I don’t particularly like shopping. It’s nice to find nice people in the most normal daily routines. I’ll look for her line in the future!

Great place to shop

Did not have my Watermelon Celcius again, this is 4 weeks ! But had the BOGO watermelon chunks on sale.

Alicia, was extremely rude and unprofessional. I have NEVER experienced such a mean spirited individual as a Publix employee. I have been here for 16years and really respect the courtesy that Publix has always displayed! I spoke to the manager regarding her behavior. He apologized for her but also complimented her on being his best! Those two statements seemed to be absolutely contradictory. You can not agree with inappropriate behavior toward customers thinking that they will accept this intolerable rude, arrogant and mean spirited mannerism without repercussions! Simply not good!

Nice little store. Be aware the deli is always packed though.

I love their scratch offs I won $100 off of $10#cash Club

Nice clean store and friendly staff. I would like a better selection but good to have this location available!

They have an eating area with a microwave and wi fi..very nice

Limited products or so it seems, but convenient.

I know that this compliment will probably go to a corporate office and this person would probably not be recognized. I understand you guys have so many employees and you probably have a lot of great employees. But you have one phenomenal employee at Publix Channelside Club on East Twiggs Street in Tampa. Travis which is a cart collector and a greeter has tremendous customer service skills. He is such a pleasant person, hes a smiling person, hes not just an employee he is very special. Me and my children were able to have an encounter with him a few weeks ago and he definitely left a lasting impression on us. Simply by a small trip to the grocery store this man completely made our day. His kind words in conversation taught my children a very valuable lesson. And I dont shop at Publix very often because you guys are so expensive but I would go back to this Publix a hundred times just to have an encounter with Travis. This employee should definitely be recognized for his courteous, kind, spectacular incredibly great customer service skills. I hope that this compliment doesnt go unrecognized and someone can give Travis the recognition that he deserves.Bot saidat 2/3/2021 5:50:57 PMI apologize, but I can only consume messages up to 256 characters. Thank you for shortening yours, so I can try to help.

First time at this Publix. Nice although prices have gone up due to covid. None the less nice store and friendly staff.

Beautiful clean your store but sometimes do not have the selection of others

I love this publix, all the employees are sweet. Love the location as well.

Was extremely disappointed in this Publix, from the staff in the bakery, to the managers. I live in SWFL and was going to the Aquarium for my daughters birthday, and pre-ordered a Strawberry filled Pokémon cake from this Publix 2 weeks in advance. After driving 20min to our hotel, and starting the cake and presents, we realized the cake was not what we had ordered. No strawberry filling, so in return was WAY too sweet and everyone refused to eat this $40 cake. I called the store and spoke to the manager working last night, who told me that the store manager would be in, in the morning and he said to come in then and it would be Made right . This morning I had to take the time to get up extra early, to check out of the hotel, get food, and drive all the way across town to go back to the Publix, just for the Store Manager to refuse to see me, after being paged 2x AND BEING TOLD THAT HE WAS EXPECTING ME AT THAT TIME. A different manager then asked for my receipt to refund the charge for the cake, and immediately followed it up with a Anything else I can get for you? Then dismissed me on my way.No apologies for ruining my daughters birthday cake, no apology for me having to travel back to the store again, or even one for a reason why the store manager couldnt come talk to me himself.Extremely disappointed. A decent manager would have given me a $10-$50 gift card for the trouble. Especially seeing that Im 37 weeks pregnant and getting around is extremely difficult right now. At the VERY LEAST I deserved an apology.So glad this isnt the Publix close to my house, will definitely not be returning.

Great pharmacy staff. I enjoy the Deli and the hot food. This is not far from home.

Clean store with great customer service.

Always enjoy going there the main reason its around the corner from my house

Love coming here. Always stocked up, clean and full of great health conscious selections.

So happy Channelside has large grocery store. Only wish the flower section had better selection.

Mediocre available product stock compared with shops Im familiar with back in Baltimore. Unable to complete my intended quick shopping due to subpar stock.

Friendly service, clean and neat store

Easy. Convenient. Clean. Friendly.

My favorite shopping place. So glad they put a publix at this location.

I love Publix, and this one by my home is my favorite! Everyone is so kind and helpful its perfect! 🥰

Clean wide aisles with courteous staff make shopping here a pleasurable experience.

Its a cool place to shop and meat nice people 🙂

Wonderful! Great location, awesome selection the best service.

Good for quick shopping trips when youre at the mall and realize you need groceries.

Great Publix! Always well stocked, friendly staff, product selection caters to the community. I only wish there was an escalator (vs just elevators) to bring your cart to your car. But overall would highly recommend.

I had to wait 30 minutes for chicken mind you this was my lunch hour, why they don’t have chicken and potatoes balls I don’t understand. The day before today came in for coffee had to wait 15 minutes for sugar. FYI don’t come on your lunch break

Great customer service and clean store!

The Best Publix I bin to.Nice Staff Clean Store. 5 starsfor them . Good Job. I love your upstairs lobby clean VeryNice.

Cool store, locations and view!

Got my subs and everything else i needed for the perfect beach day!!

Paul, the pharmacist very helpful and attentive to my needs.

Very clean,its smaller then others. UT usually not to busy

Very nice store in downtown Tampa

So convenient! Great friendly service!

Fantastic!! Great Store, Grandson Birthday 🎂

Clean and good customer service

There all things are present related to grocery.

Very stocked, clean, professional and very curious and polite.

Only a 4 for a Publix because selection is low compared to Green Wise or Bayshore.

Publix was a neat experience! We were excited about the parking garage and taking the elevator into the store! They had a very nice selection of foods; however, the prices were higher than they are in central Illinois. The staff were very friendly and helpful. A super nice guy even came to the car with us to take the scooter back up that my Mom used to unload groceries.

I love this Publix. Finally, a great grocery store near me! The store is always well stocked, clean, and organized. The staff are always very friendly and helpful.

As always great customer service! I would have liked to see more signage directing you where to go...

Nice new store. I like the new concept.

Best grocery store in town

I went in this morning for a cake... they had ONE cake!?! Its not like I got there 2 minutes after they open... at a quarter to 9am you only have one cake out??

Easy walk and great selection

They are friendly good job

Too small, too little choice but great location

Shopping at this Publix truly is a pleasure.

Nice to have a grocery store downtown. Floor plan of store layout is disaster! Its like gridlock traffic trying to move about! Most staff is overly friendly, & helpful. One at customer service isnt nice, discovered by buying items at their desk.

Large market, easy to get around. We dont think the butcher/meat department is quite as good as the one in Bayshore. Need to step up their game. That said, it is convenient and usually has most of what we need when we need it, including 1G Keto Enlightened Mint Chocolate Ice Cream!