Cathy was super helpful when I came in to shop bathtubs the other day. She really knows her stuff and gave me some great tips on spacing and fixture color differentiation!
We are in the process in remodeling out bathrooms and are happy to say we found Wool Kitchen & Bath. Nowadays everyone tries to buy everything over internet in order to safe a couple of bucks. Well you are in luck if like me you like to see and touch the furniture and appliances.We have visited the store on 02-24-2020 and it starts with having a lot of parking around the showroom we parked right in front of the store. When entering the showroom without appointment we were greeted and attended right away. Professional attentive staff make your decisions easy. You will not regret visiting this Showroom.
Cathy Goodwin is superb in every way - knowledge of products, design style, function over form, ADA, professionalism, personality and patience. She was a dream to work with honest, real and superb follow-up and closure. Our new hone and all its kitchen, laundry and bathroom fixtures will be beautiful! Our experience at Wools, both the showroom and warehouse, as coordinated by Cathy was a superior experience in an industry - construction - where there are a lot of problems, hard sells, distruths, and passing-the-buck. Cathy was none of those problems.
Fantastic show room. Knowledgeable staff. Great customer service. Competitively priced. Local warehouse with huge selection of in stock items. As a custom homebuilder, I will not be using any other plumbing supplier.
In the market to purchase items for 2 baths & a Kitchen I am having remodeled. I was actually glad to see the showroom was finally open. It had been closed for 10 days over the holidays.. I thought that was a lot! I’m a nurse so it’s hard to find time to look. Anyways, I finally went in when the showroom was open and overall I thought the showroom was nice but I was disappointed because most of what was shown I have already seen! Sales ladies were nice enough but the one sales lady told me I would have to wait for the other lady to help me. I thought that was odd. Maybe she was new?? Luckily, this is just 1 of 3 showrooms in less than a mile. All in all.. nothing exceptional
I have worked with Wool on many occasions and always find the staff to be so supportive and knowledgeable across the board.As an interior designer I rely on the consultants and customer service at Wool Kitchen and Bath to provide me with expertise to help educate my clients in making the best choices possible for their home.The interface they also provide between the plumber, builder and home owner is excellent!The showroom is gorgeous with the latest finish options and fixtures on display!
Wool Kitchen and Bath is a very nice showroom. Cathy is the best bathroom designer ever! She is prompt with estimates and always helps our customers with great product selections. Thank you Wool and Cathy!
Wool Plumbing was (and always is) very helpful, accommodating and supportive. They quickly identified my needs and gave me wonderful advice. I would absolutely go to them for my plumbing need in the future.
Best customer service of anyone we worked with for our bathroom remodel. Delivered our tub and toilet with less than 24 hours notice. Both were flawless!
By far, Wool has the best selection fo bathroom fixtures. So many there its hard to decide. I am very happy with their service. They did a very good job for me.
Smiles for days! What a beautiful day it was ( it was raining) when I walked in this awesome gallery. Melissa Eisman, Cathy Goodwin and Mima(!) are just awesome. It might not be the biggest showroom youve seen but thats because quality over quantity. So welcoming, sweet and kind what a greeting! I was just doing something so not good for my health ( ordering 🍕 from next door) and thought lets kill some time. Boy did I pick the right place, found some really cool people oh and Pinstripe faucets 😉. Pictures coming soon but youd be better off just dropping in and seeing it in person.
Perfect showroom that display a wide variety of Kohler products. Very helpful. I have worked with Stephanie on several issues and has been very kind.
Rep was very knowledgeable, professional, courteous, and responsive.Wool offered several choices with different price ranges that met my needs. Ordered materials arrived within the estimated time frames. I had a very good experience.
Very attentive and knowledgeable. Appreciated all the work done to make the deal!
Sweet, knowledgeable, great customer service. Beautiful choices.
Rudest sales clerk that I have encountered. She lied about having options for vanity mirrors that were not medicine cabinets when we passed by several in the front of the store and just wanted more info about sizing.
Worked with CK. Great suggestions and quick and easy.
Great selection of products and knowledge staff
Love the Toilet!!!