Very friendly and helpful. They dont do the kind of work that I needed, but referred me to a place that does.
Had them install an after market exhaust on my car. They did a great job at a very reasonable price.
Terrace Auto is fantastic! Shane, Karen, and staff are friendly, knowledgeable, and helpful. We take our vehicles to Terrace Auto for everything from routine maintenance to major car repairs. They have always been able to identify and fix whatever car issues we bring to them (and always fix it quickly and at a good value!). One of my favorite things about Terrace Auto is that they take the time to educate customers. I highly recommend Terrace Auto! They wont steer you wrong! ;)
Have been going to Terrace Auto for years now and I absolutely love the work they do! Employees are all so friendly and they go out of their way to make sure my vehicle is in great shape. They also always make sure the work is done in a timely manner. Highly suggest!!
They are very friendly and keep you informed through the whole process. Their quality of work is good, prices reasonable, and have the work done when they promised. Ill definitely use them again and again.
Came by to have my tires inspected for a bounciness at lower speeds and a vibration at higher speeds. Guy tells me both front tires are beginning to separate. Told me to feel along the tread for uneven wear. Told him I didnt feel anything and left. I knew the tires werent separating. Mind you, he didnt take my car for a road test or put it up on a lift. Went to a tire shop, turns out my alignment was out and one tire had some cupping on the inside tread, which it did have - a different tire than the two the guy from here claimed were separating. Pretty sad when a tire franchise shop is more honest and knows what they’re doing than an independent shop.
I bought an older car and brought it here for them to analyze and repair. They were honest with me and treated me with kindness and respect. I will definitely return here for any and all future car repairs. I trust them.
I cannot say enough wonderful things about Terrace Auto Repair. Originally, we had taken our 2011 Kia Optima to the dealership in Brandon for an issue with our intercooler. The dealership quoted us $2k, and I searched around elsewhere. We were referred to Terrace by a coworker, and as soon as I called to make an appointment, I knew we had found The Right Place. Karen was incredible - she spent time and energy researching our intercooler issue to give us a fair estimate before we even brought the car in. She was able to make time for us despite an incredibly busy schedule. The quote Karen gave us, assuming the worst, was already $700 less than the dealership. Additionally, when they were able to take a look at the car, it turned out that the issue was much smaller than the dealership made it sound. The technicians were able to solve the problem and carefully replace the intercooler without damaging other pipes and hoses, which saved us another $600! I will not be going anywhere else for service on our car as long as we live in Tampa. Terrace Auto is absolutely incredible.
We always use Terrace Auto for maintenance and repairs on both of our vehicles. The prices are incredibly reasonable and we never feel pressured into anything. I always get a phone call before they do anything to let me know the costs and any other services they recommend. Were always highly satisfied with the work done and have never had any issues after getting repairs or maintenance performed.We always highly recommend this shop to anyone we know whos looking for a mechanic.
I had a Fiat 500 that needed some A/C work done due to blowing hot air and some minimal repairs. Brought the vehicle to this shop as it was relatively close to where I live. Although Karen is a nice person, the quote given to me, made my jaw drop. Karen quoted me $1750.00 for the following:Oil Change, Labor for a window regulator replacement (I supplied the part), A new A/C Compressor, Condenser, Expansion Valve, plus labor to install and diagnostic fees.I asked why in the world is this repair so expensive, Karen claimed she had difficulty finding the parts for a Fiat 500. Within 5 minutes of hanging up the phone with her, I found all quality parts online for literally less than 70% of the price she was charging me for each part.I paid $305.55 for all A/C parts - and found a very friendly mechanic less than 6 miles down the street who said he would install all the parts for the A/C, an A/C Recharge and Freon for $401.20. I allowed Terrace Auto Repair to move forward with the window regulator labor, oil change and paid their diagnostics fee which cost $243.00. I saved approximately $800.00 by choosing another mechanic.And perhaps the most troubling issue of all, was that after I picked my vehicle up from Terrace Auto Repair, my odometer would not stop flashing and none of my Bluetooth devices would connect to my car anymore (it was fine before taking it in). I asked the new mechanic to see if he could fix it or perhaps figure out what happened - to which he was unsuccessful. I called Terrace Auto Repair back and Karen stated, Look at it like this - when your A/C went out you werent expecting to fix that, and now your odometer is flashing you werent expecting to have to fix that either - What in the hell does that even mean?! After reading other peoples reviews of how reasonable they are with their prices and what quality work they do - I legitimately thought I must be living in the Twilight Zone...Beware..
No BS. Honest and treats you like family.
Karen is a great name for the lady in the office because, its exactly what she is. The lousy mechanics nearly completely destroyed my car and this worthless human being, Karen, tried to turn it around on the customer, me. Back when they were owned by the original owner, they were a decent place now, Napa has purchased them and, they kept on this scab Karen, that works the front desk to lie to long-term customers, like me but, sorry to say the work is not the same. Do yourself a favor and, take your car to South Florida Auto Repair and, see Jerry.
Terrace Auto maintains a very high quality standard of car care and their customer service is second to none. Shane and Karen always take time to answer questions or concerns I have. They clearly explain the car repair or maintenance work needed, give me an estimate of the cost and time to have the work performed, and even look for opportunities to reduce the final cost. Terrace Autos mechanics are excellent and they do the job right the first time.If you are looking for auto mechanics who are knowledgable, fair, honest and perform work at a very high level of skill, I recommend Terrace Auto!
Hands down the best mechanic service shop in the area. Theyre super friendly and very knowledgeable. They let you know whats wrong and even gave me options on parts they could use to do the repair. I even was shown the old parts and explained what had gone wrong with them. Shane the owner is great to work with and Karen kept me up to date with everything. AWESOME!!!
Awesome mechanic, I had my time belt done here. Communication is fantastic, I was impressed that they show you the old parts they removed from the car before they throw them away or you take them with you. The owner and Mrs. Karen are very honest, they care about the customer. I couldnt be happier and I will be back.
I brought my car in for my GEICO inspection, they were friendly and got me in and right out.. I was due for a oil change and after shopping around and getting frustrated I remembered terrace auto. Not only did they beat all the quotes for an oil change on my vw passat, the service was fast and the staff is very friendly and very professional.. Go to terrace auto you wont go anywhere else..
They are the best. The woman at the front desk treats me like kin; she is so friendly and helpful. They gave me a quote directly and stuck to it and they even gave me a ride home! They make me feel safe and calm about auto repair which is often a topic of anxiety and fear for me! They also were the only place around who would fill my bike tires.
Excellent Service on my truck! Good guys & honest!!!(No, I dont work there...)
Great service! Friendly, reasonable prices. Having moved to the area, I agonized over finding a reliable auto repair shop. Eureka! Couldnt be happier to have them do ALL of my repairs.Another repair. This time a/c repair. In and out same day with no appointment. Wow!! If you are looking for a great place for auto repair, they dont get any better.August 2019Had a prior repair part that failed. At my convenience they took care of the repair in their usually friendly and great service, No hassle!
Amazing service, amazing work. Ive been a loyal customer for the past three years. Wouldnt go anywhere else in Tampa. They treat you like family and are the only reason my terrible car is still running. As a woman, I have encounter mechanics in the past that will talk down to me or try to sell me stuff I dont need and argue with me when I tell them no. Never with Terrace Auto. They get you in and out as fast as they can for as little as they can. This is the place to send your daughters, your friends, or anyone you dont want to get ripped off. Best mechanic in Tampa.
As always, fantastic service! Shane, Karen, Jose and Scott are great people who do a great job at really good prices!Took my suburban in, hasnt started or run this good in eons! Great job guys!
I am so grateful to have found Terrace Auto Repair since moving to Tampa. I feel completely at ease when I take my car there. The staff is wonderful, honest, and do terrific work. Karen if fabulous. Helpful and knowledgeable, and always manages to fit me in even at a moments notice.It was quite by accident I found this place, and now I have, I certainly will not need to find another. Thanks Terrace Auto, for the peace of mind you give where my car care is concerned.
Karen and Shane are fabulous! They are friendly, quick, and inexpensive. Got my tires rotated, oil change, brake light replaced, and trim on drivers seat replaced without any problems. Highly recommended!
Love this place, awesome ppl, they always get it right
Cant diagnose dodge trucks Aparently.
Mrs.Karen was AMAZINGGGG she got that warm welcoming vibe about her. When I called she was occupied but made sure to take my number and give me a call back. She called me back and was VERYYY pleased to assist me! If she is this warming I can’t wait to see how my appointment goes tomorrow!
Have nothing but good things to say about this place. Been going here for over 20 years. Always professional, friendly and honest.
Prices on parts were a little expensive but then what shop isnt in Tampa. I wanted to go replacing a bunch of stuff but luckily the mechanic talk some sense into me due to the age of my vehicle. Their mechanics are good and truly honest.
Ive been going to this place for years ....they are awesome and very very reasonable! And did I forget to say that they are 100% trustworthy. Theyve worked on three of my cars over the years and Ive never had an issue with them. A rarity in the automotive repair industry!
The first thing everyone asks when going to a mechanic is, are they honest and trustworthy? Yes, yes they are at this place. Went in with an A.C. nightmare issue and they helped me out. They gave me a few hours free shop time, didnt charge me the inspection fee, and then made some hard recommendations which they then proceeded to tell me would be cheaper if I took it to another specific location. Ive never heard of a place that puts the customer first before their own profit. Im glad I found this place because I will always go here when I need work done on my cars and will also always refer to my friends.
Ive called Tampa home for more than 20 years. My husband and I have found what weve been looking for in an automobile repair shop: The entire staff is dedicated to a high level of service and integrity, honest and friendly! Did I mention the low repair rates (they will shop for the best quality and lowest priced parts for you)!This place is a Tampa gem!!!!!!We now have a place to take our car (one of our largest investments) and know its in trusted hands when it needs a little or a lot of TLC to keep running reliable for years to come!!!!!
Terrace Auto Repair Inc has some of the best customer service of any shop i have experienced in the Tampa area. The people are nice and the service is good. If you are looking for a shop with honest people and reasonable rates, then Terrace Auto is the shop to go to. They are not the average shop people who try to charge you for things you do not need. I would highly recommend bringing your vehicle to this shop for repair!
The Terrace Auto Gang has done a great job on my 1982 Corvette. I cant say enough about their professionalism and there ability to locate the problem and solve the same . Again, thank you guys for your great work.
ALWAYS A GOOD EXPERIENCE. JUST CANT SAY ENOUGH GOOD THINGS ABOUT THE WORK AND STAFF. BE SMART, SAVE MONEY, TAKE YOUR CAR TO TERRACE AUTO REPAIR AND COME HOME HAPPY AND SECURE IN THE KNOWLEDGE THAT ALL THE WORK WAS DONE WITH EXPERIENCE AND ABOVE ALL CARE. REV. DR. JOHN BENITEZ
Wonderful localy owned repair shop that is honest. Very friendly, honest and reliable service. The last two years of service have been great.
Honest, friendly and knowledgeable. They have been looking after my old truck for a year now and always try to find me ways to save money. I will not be looking for another repair shop now Ive found terrace auto. I have recommended it to all my friends and family and even gave them a review on Facebook to spread the word.
I have been taking my car(s) here for over ten years and love the people and the quality of work they do. Would never dream of going anywhere else. Professional crew, high quality parts, state of the art equipment and all at a reasonable price.
Its hard to find a good mechanic. Terrace Auto has always been honest and very helpful. Thanks Terrace Auto!
Good, honest mechanics are worth their weight in gold. I have been going here for years. The best auto service I have ever had. I wont take my car anywhere else!
I brought my car here and my husbands for our Geico Insurance Inspections. When I called to see what information I needed to bring in for the inspection, Karen, could not have been sweeter or more helpful on the phone. I actually found myself hoping she would be there when I brought our cars in because she was that kind and warm. The inspections went quickly the two days I was there, and Karen of course was just as wonderful in person as she was over the phone. She gave me additional tips on following up with our insurance company to make sure they received everything they needed. Although, I only was at this location for an insurance inspection, I will absolutely be returning for future needs for our cars because of Karen. It was so refreshing being treated so well by someone in customer service and it was truly appreciated! We are fairly new to town and will be looking forward to doing business here in the future.
Excellent service, I will always take my vehicle here!
Great service and top quality work.
Very nice people I took all my cars there for INSURANCE inspections
Quick and excellent service very satisfied. Close and convenient and safe environment off of Highway 301
They are very kind and work fast, and very knowledgeable. They are my new home.
Great customer service, I’ve only heard great things of staff & their work!
As always, prompt and effective service, reasonable prices
Would definitely recommend! Knowledgeable, honest, quality repair shop.
Karen is the manager of first impressions plus been there for years.
Free People professional work done right
Great service
Very friendly staff.
NOT Friendly