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Japanese & European Used Auto
9809 Palm River Rd, Tampa, FL 33619, United States
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Japanese & European Used Auto
Comments
Da
Review №1

Absolutely a pleasure, Steve was extremely knowledgeable helped me in every way & really satisfied with the price I paid 4 my part.I saved a bunch. Part worked perfect, Highly recommended.

Je
Review №2

Fantastic service jess courier

al
Review №3

Hassan had my parts ready before I got there amazing service strongly recommend !!

Om
Review №4

So rude and they dont know nothing ... really shady business

Zu
Review №5

Shady business practices. Expect to get a price quote over the phone and when you get there, its a different price. Save your money and avoid this place.

Sh
Review №6

Mary is our sales person and is very friendly on the phone. Very good service and prices. We commonly use Mary and her team for used parts for our auto repair business. Parts are as advertised, and delivered timely!

Le
Review №7

Extremely well stocked. It appeared to have the most inventory available in one location, in all of South Florida. The staff was very knowledgeable. The prices were the lowest I have seen. They were selling single items to larger orders. I was very impressed with how I was treated They definitely get my business again.

Gi
Review №8

My son has a 2001 Honda Prelude. When he had a minor accident, the rims on one side were ruined. We looked everywhere for replacements and FINALLY got the referral for this place. It is easy to find. The gentlemen who helped us were extremely knowledgeable and friendly and the price for the rims reasonable.

Ky
Review №9

I called on Thursday to order a cylinder head. I was assured there were multiple available and in good condition. The sales rep even sent me photos of the product. I asked if he could offer a better price since they were charging a premium and my drive would be an hour each way. He declined and said the product was very nice. I drove down the next morning and arrived to see all the valves were bent and the head was trashed. I wasted two hours of my time and money here. Very poor business.

Je
Review №10

Good price! Good people

Je
Review №11

Best customer service ever!!!!!!! and best prices around, this is my SPOT from now on they saved me some coins TRY these people! Anybody that doesnt agree Is crazy!!

al
Review №12

Great place.. well experience staff wonderful experience also great customer service the thing that really matters. If they don’t have parts in stock they will still help assist u in that matter.

Da
Review №13

Staff was very courteous and helpful.I accidentally left my prescription glasses out in the yard, they found them for me and had them waiting at the front desk in a neat sealed plastic bag.Would highly recommend.Five star service.

21
Review №14

Very unprofessional and rude. Do not waste your money in this business. No customer service skills.

Ca
Review №15

Best place to buy used parts for your vehicle. Extremely great customer service, they go outta their way to make sure that Im well taken care of every time I visit. Would recommend this place to anyone, Thanks for all that you guys do for my company!!!!!

Be
Review №16

I have never encountered more helpful or attentive customer service. Steve Sholeh, specifically, made my purchase experience easygoing, and I cannot thank him enough. My wife was satisfied, and gentlemen, we all a happy wife makes a happy life.

AN
Review №17

Excellent customer service, they make me feel like family every time I come in!!!! If they dont have the part that Im looking for in stock, they always locate it for me!!! Best salvage yard Ive ever visited, Steve, Sebastian and Jose go above and beyond to make sure that my company is taken care of every time as well as the guys out in the yard!!!! I would recommend this place to any and everyone!!!!!

Ga
Review №18

I HAVE BEEN A CUSTOMER FOF MANY YEARS THE PROFESSIONAL HELP IN THE PHONE AND FROM DESK IS JUST GREAT AND FUN. AS SOON AS THEY FIND OUT THEY MAY NOT HAVE TO PART, THEY WILL GET OUT OF THEIR WAY TO CAL AROUND TIO HELP. THE FEW RETURNS WE HAD, NO QUESTION ASKED THEY JUST DO WHAT EVER IT TAKES. WE ARE FROM SCOTTIS AUTO SALES IN SARASOTA. REAL CUSTOMER. THANKS HAVE A NICE SUMMER.

Gr
Review №19

I had a solid experience with the auto parts I recieved. Steve was extremely helpful and worked hard to ensure that my repairs functioned beyond ordinary standards. Great guy!!!

er
Review №20

Make sure to check VIN number on receipt to the actual part you are getting. I was sold two car doors to do a rebuild title. The car didnt pass inspection due to the paperwork didnt match the doors. It was a total nightmare going back and forth from the salvage yard and the inspection place to correct the problem. Also I was told the doors I was buying are in grade A shape. The doors interior were covered in crude and the outside had scratches all over.Buyer beware

Mr
Review №21

THESE GUYS ARE GREAT. GREAT PRICES.. GREAT SERVICE AND A GREAT BUYING EXPERIENCE..MY FIRST CHOICE !! THANKS JOSE, SEBASTIAN AND THE BIG BOSS..

KA
Review №22

This company displayed excellent customer service. Very friendly people with a lot of knowledge of auto parts. Great company.

Ke
Review №23

I was looking for a part for a car they founded with accuracy. only place in this all area that had the parts I was looking for...

Da
Review №24

Excellent service

Sc
Review №25

Did not expect this level of service. Part was already pulled when I arrived. Price was great. In and out in 5 minutes. Thanks

CS
Review №26

Great deal and EXACTLY what I needed. Highly recommended!

Jo
Review №27

Good people, front desk personnel are very helpful locating parts.

JC
Review №28

I hate being a chick walking into places like this. I always expect some schmuck to look at me twice and try and act slick. Not the case here. Quick, honest, reasonable and funny.

mo
Review №29

Totaly bad bussiness they give prices on one part then when you get its not the same part you got the price on its lower quality but still charge same price rip off artists scammers

Jo
Review №30

These guys are a bunch of idiots with no sales experience whatsoever. I called for an owners manual and speaker covers for a Toyota Camry and the guy said to come check myself because he didnt want to waste his time looking. I actually couldnt believe he actually told me that. These guys are bad for business.

Di
Review №31

What a place, got what I needed & went home, quick service, they even placed it in my car

Ph
Review №32

Sold motor to me, 38 days later motor was bad. Called for some assistance and was told they only offer 30 day warranty. Offered to sell another motor at same price to me. I buy a lot of motors from other suppliers and will continue to buy from them. NOT FROM SOMEONE WHO WONT BACK UP THERE STUFF! Stay away!!!

De
Review №33

The guy that helped me was very friendly and respectful. I called on a Friday for a replacement door with a price for another salvage yard and he matched the price. Monday I drove down and he had one of the guys get the door for me. He informed me right away when he found out the door had some minor issues and offered to show me another one they had in stock. He reduced the price for the minor issues and I walked out with my door.

Wi
Review №34

Just spoke with one of their employees on the phone, and was just extremely rude, if I ask for help, I think its obvious that Im asking for a reason, by the way Ive been a customer before years ago and was never treated this way, maybe the guy who spoke to me doesnt know that if he has no customers he probably wont have a job. He should work on treating the people who pay his bills alittle better.

Pa
Review №35

Ive have purchased numerous parts over the years and they have always been gracious and professional.

sm
Review №36

Fast and friendly. I work for Sammys auto llc and we use them anytime the job calls for used parts.

Ja
Review №37

Other service centers should learn from these people. I love them.

gr
Review №38

Very nice people, nice atmosphere and great approach to customer. they helped me find and pick the right seats

De
Review №39

DEEZ NUTZ!!! I called ahead for parts. Rep advised parts available & gave prices. Specifically asked if parts pulled already..... they sure are. Ill hold them for you! GAVE HIM MY NAME TOO! Needless to say I drove 20+ miles the next morning only to be told they not only had to order them... they also cost more!!!! After giving the guys name whom I spoke to, they proceeded to apologize that I must have misunderstood (the conversation they claimed not to know about previously)........ And it turned out great as I spent 15 minutes at LKQ to get the SAME parts and 4more for $50 less (all together) than with these jokers!!! So as I said...DEEZ NUUUTZ!!!

Ad
Review №40

Great junkyard for any european and oriental car parts that is needed

Fr
Review №41

Place is a junk yard people...its gonna be dirty. As for the customer service, it was pretty busy in there . Theyre taking phone calls as well as people coming in. Went in for a part, they had to pull it, and was out the door within 20 minutes. It wasnt that bad.

Er
Review №42

Very good place, professional employees with good knowledge, decent part prices

Mi
Review №43

My experience was that of knowledgeable personal, great service prompt and correct, . I recommend them . Jose will take care of you .

ab
Review №44

They gave me one price but said if the part matches my car that they will have to charge me more. The part did not match but I have never heard any BS like that. Not to mention that I paid 133 and the part in the correct color was being sold on Ebay for 119, however I did not check until after I bought and installed the part across the street.

Al
Review №45

Employees go out of their way to make sure customers are satisfied if you are polite and patient.

Ch
Review №46

The nicest thing I can say is that did have what I needed.

RI
Review №47

What can I say about the people of this facility. When you go in there be sure to ask for Steve he loves helping people and doing BOGOS . He speaks 6 different languages and knows his stuff !! Be sure to ask him Que pasa amigo mucho dinero that will always get a smile from him !!

Ma
Review №48

Very helpful and friendly service. Jose and Sebas helped answer all my questions and provided me with a great price.!!!!!

Ma
Review №49

Gentleman on the phone was very rude not friendly, no greeting, very short! The prices that were quoted were outrageous!!! Definitely over priced especially when many parts come from damaged cars that they purchase. Take the parts off the cars fix if needed to be fixed then sold at an unreasonable price!!! I dont recommend this place for parts. Cheaper to by them online or Craigslist even pick a part!!! I would not even give them a star!

vo
Review №50

The services was great peachezz will be back thank you

An
Review №51

Never had a problem always helpful .I have be going there for a couples of years now.

An
Review №52

Advertised as perfect condition, not at all the case, will never do business with again especially after having travelled over an hour to get too. Garbage customer service.

Ra
Review №53

They provide me with excellent customer service...will be back for all future services. Got my bimmer feeling new again.

Te
Review №54

Everybody was so helpful the area in back was well organized

Ja
Review №55

By far the place to do Business . I ordered a front clip from the company and to say the lest it was unusable. No refund granted . 1300$ lost .... stay away from this company and anyone that works there !

86
Review №56

0 customer service phones are more important that people in front of them

fl
Review №57

They really know their stuff. Got a car part question. They can answer.

Je
Review №58

Always easy to deal with and have quality used parts

Lu
Review №59

Excellent customer service. Is my favorite Junk Yard. God bless you guys Thank you

tr
Review №60

Needs people who can speak english. Employees dont communicate well

Ke
Review №61

Very friendly atmosphere and prompt service

bo
Review №62

Excellent customer service ask for steve

Da
Review №63

Our shop needed a cylinder head for an Audi Q7 and Alex sent us pictures and showed us casting number before we made the trip up to Tampa, it was not the same one we needed but he was very professional and went the extra mile for us, we will call them again if we need a used part

Ma
Review №64

Great quality parts, discounted prices.

Ni
Review №65

This place saved me $400 on a new window master switch for my car. Shout out to Alex, he came out to my car put on the part and made sure it worked before selling it to me. Make sure you come see him when you come here.

My
Review №66

Parts work thats all i ask lol

Ma
Review №67

Rude and still havent been refunded my money after almost 2 weeks.

Ri
Review №68

A bit run down but sometimes they took care of me.

Na
Review №69

DONT EVER BUY PARTS THERE! THEY RIP OFF PEOPLE, THEY SELL USED PARTS TWICE AS MUCH AS A BRAND NEW ONE AT A DEALERSHIP!!! DO NOT PURCHASE ANYTHING FROM THEM.

Ja
Review №70

They are nice and friend, and helpful people

Er
Review №71

Horrible customer service they gave me the run around just to tell me they didn’t want to pull the part because it’s too much work I’ve never been to a job location where the workers didn’t want to do their job

Na
Review №72

Really bad attitude I will never go back to this place f##k them pos

Vi
Review №73

Excellent customer service

jo
Review №74

Nc place

Ke
Review №75

They gave the wrong part for my truck:{

Pe
Review №76

Very bad service

Do
Review №77

Great service

Ib
Review №78

Amazing service

Re
Review №79

Found was i was looking for.

ki
Review №80

Horrible. Dont buy there.

Ab
Review №81

Very helpful

El
Review №82

Ok

Al
Review №83

Very excellent replacement in good quality

Fe
Review №84

Find everything

Ca
Review №85

Very good

Wa
Review №86

Very good likes

JU
Review №87

I love excellent service

Pa
Review №88

Very slow service and very nice place

di
Review №89

Me

Information
10 Photos
89 Comments
4.1 Rating
  • Address:9809 Palm River Rd, Tampa, FL 33619, United States
  • Site:http://vin-data.com/
  • Phone:+1 813-623-3333
Categories
  • Used auto parts store
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:8AM–4:30PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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