Karissa was the best! she explained everything and even helped me to the car! great customer service and attitude!!

I was working on my 2002 FORD XL F250super duty 4X4. At no cost AutoZone tested my alternator and said it was good.So I was able to eliminate that. as myProblem again thanks.

The store had everything I wanted and the associates were so helpful

Everything you need for your car you can find it at autozone and reasonable price to

Good location, but when are y’all going back to 24 hours? I love working on my project cars after work, & this was a convenient place to get parts at night.

Stopped by Auto Zone to pick up boat plugs as they were the only ones who had a good variety of styles and sizes when most of the competitors were out and while I was there I was looking for bushings or something else to use under the seats of my boat and wasnt sure what I was going to use so I asked Adam if they had the part or something i could use and after looking around he found some wiper bushings that were only $1.50 per pack but he only had 1 in stock and I needed 2 packs so Adam called the store down the street and located another pack and had them pulled for me, and even let me pay while I was checking out there so they would be waiting for me at the other store. Adams idea worked perfect and the customer service i received from him was above and beyond, Ill definitely start shopping there and would definitely recommend this store to family and friends. Thanks again Adam, for the great idea and outstanding customer service! Sincerely, Kelly

It is so frustrating dealing with you guys sometimes. I have been chasing the same part to three different stores. I called about a part first thing in the morning and they said it was at the Florida Avenue store. I go to that store and it’s not there. They tell me that it’s the one on Hanley and Hillsboro so I drove all the way back there and it’s not there. Then I find out that it’s at Hillsboro in Rome which is not too far from the original Florida and waters store. It is getting infuriating dealing with the inexperienced

I just went in to purchase new windshield wipers and an employee named Jay E. Was installing them he was asking multiple people which ones fit my car and I had to point out that he was grabbing the wrong ones and he started to tell me how I could go somewhere else to get them done and when I left he was joking with an older bald Hispanic guy about how here he is Mr. Macho and telling this to customers while I sat waiting in line to purchase something else. Ill never go here again.

Adam, James and Ross really helped me out today. Hreat service and staff. 2 thumbs up

Jose, who I believe is the manager at this location, helped me find a new front brake line the night before I had to drive down for a track day at Sebring. Amazing customer service! And the part survived the track day. Thank you, Jose!!

Very poor Ive been a customer for over twenty years and I have never been treated like the way I was treated yesterday I went to the Hillsborough and 37th street store they didnt have the parts I needed they sent me to the hub and the customer service rep was rude and didnt want to give me my veterans discount because he had already totaled out my payment so I paid 60 dollars over and I got the wrong parts he asked me more than three times was it a 4.6 and I said yes three times so now Im stuck with parts I cant use and no way to get back to the store yes I am upset.

Florida and Waters good guys help me out with everything I needed

Jose, the manager of this Autozone, is by far and above the most helpful person Ive ever encountered during my 20+ years of shopping at Autozone. He helped my friend and me find a part at the LAST MINUTE and literally saved our day of track racing. Without him and his expert knowledge and MASSIVELY friendly support, my friend would have missed out on an epic race day. Autozone corporate, PLEASE look out for this guy, promote him at your earliest convenience. His knowledge, expertise, and professionalism go above and beyond!!

Very nice staff, very helpful, and bilingual also a big 👍 Thanks guys.

I had amazing time I forgot the young lady name shes a black young lady that was a person that took her time and patient had compassion for me you need to have more people like her or make her a trainer in your hiring she was a wonderful person caring and supported by really thinking God bless I had all the patients in the world thanks

We asked to use their socket wrench for our car and he said no. Didn’t give an explanation as to why. Just nonchalantly said “no” we had to buy our own. We stayed out side for hours with our twin babies, still didn’t come help or even check in. They can sure sell you things, but won’t come and see if you need help. Not only that, when we asked for a diagnostic test he said it was “broken” but we WATCHED him use it on his personal car. Walked in several times to get things and each time he was on his phone never looked up never asked any questions he was no help, the only thing he did was take our money for things we found out later we didn’t need and lie about when the store closed. Employee name: Luis

The employees and management in the store is very unprofessional. I ordered a product that was supposed to be there the next day did not show up for a week after the third time I came in to pick it up and it wasnt there the employee said well we will call you when it comes in.. they never called ...one of the employees every time I come in has his face mask on his chin not over his nose not over his mouth on his chin! seriously for a store that has at least 20 employees at a time they could do so much better... I will not be back to this location

They had a part for my hhr Ls. That the dealers woldnt give pt. # the lady did her job well thank you!!!

Always professional, friendly and helpful!

This like my you store I love this place

If you go in for anything prepare to be there all day waiting in a line. They are incredibly slow. Just awful.

Autozone on waters ave and Florida ave are great they.do everything they can to help you with your solutions

Beautifully accented, by Lovely ladies of the automotive industry! Powerfully-Profound~

Good people and they always have the parts i need

Store was super clean and the employee that assisted me was sanitizing in between each customer. This 24 hour Hub store is a plus for late night emergencies. Located in the old Kmart plaza on Florida and Waters Avenue.

Good customer service skills and find what you need they help you out

Good. Got the fuse we needed.

Went to get parts real nice and friendly people unfortunately they dont stay open all night but will be going back to normal after this pandemic

Kudos to Christine... Today I was in need of a rare item for my vehicle. I was blessed to be helped by Christine. when I told her that Im not a mechanic and that I needed a particular part for my jeep. She was very helpful and told me not to worry that she would help me figure it out. She was pleasant and kind during the hole time.. I definitely recomend this store.. Thank you Christine for your help.. 👏👏👏👏👍🏽👍🏽👍🏽

Jay did a good job installing my car battery today

The slowest store Ive ever been in not enough people working the counter and everybody moving in slow motion was in there for a battery exchange took me 45 minutes dont go to the store

Gigi was amazing she was super helpful and willing to help right away. From now on I will definitely come back to this auto zone and ask for her she was absolutely amazing we need more people like her. Thank you!

AMAZING EXPERIENCE!! Justin helped me out so so much with my van. I was 600 miles from home and I was almost forced to get a rental car but he literally saved my van, bank account, and me. Bless him and whoever hired him there. Definitely recommend this parts store especially if he is working there 👍

This store is poorly managed. There are multiple personnel who appear to be doing anything other than helping people at the counter. Including standing around. At writing this, i have been standing in line for 26 min, 2 customers have walked out, and the phone isnt being answered. Of course people are entitled to breaks, and back of house tasks need to be done. But there are 6 people waiting to check out and are not being helped. Poor management.

For the biggest store in Tampa and 10 employees I’ve waited ten minutes before I can buy one thing with only one person in front of me that has been waiting longer seriously guys

Ive purchased several parts from here, always great service. They tested, removed, and installed a new battery, with 5 year warranty!! I didnt have to wait very long, and they were fairly busy, but courteous. Xavier had us back on the road super quick and easy!

Waited in line only person in the line for about 20 minutes. 3 people on registers working on their computers only 1 was helping someone i didn’t even get acknowledged that I was there and being that the store is 24 hours I feel like they should have people that actually know what they are doing. The girl didn’t even know how to use the machine to read my battery or acted as if she could not tell me what kind of volt battery I had in my car. 2 men and they just stood around not even helping. Very disappointing for such a nice /new store

They have what you need but staff not very knowledgeable about cars. They rely on computer for everything.

Battery acid was 17.00, and Auto Zone was 10.00 ! 7.00 saving and right down the street .

Always good.

I was very pleased with the customer service I received.

Excellent customer service, the person that handled my business while picking parts up gave excellent advice and pointed me in the correct way to fix my vehicle! Top Notch! Thanks

Maggie was amazing. She helped me so much. She needs a raise for sure. I will be back to see her.

Have the right parts at the right price. The customer service is top notch. Beats nappa hands down.

Great place Donovan was super helpful and awesome to work with I highly recommend going to this location due to great customer service

Always have items in stock

Great place fine every thing cheap

I paid for tool and it was on rent a tool and they wanted to give me store credit and i said u took my cash and they still didnt give me my cash...

Great people there! Saved me from having to miss work in the morning. I think the persons name that helped me was Gary M. He was friendly and knowledgeable.

Always had my part and very nice people and was 24hr

Great team, very friendly! God bless them. Dios los bendiga!

I went today to get a light bulb socket for my car.Jose went above and beyond to find the part I needed.He even searched google after another employee struggled to find the part.Plus he went out in the RAIN to make sure the part fit and worked.I thank God for this brother.Thank you so much.You are a true blessing.Thank you Richard from N.DALEMABRY store for sending me here.

Is this place really open 24 hours now? I called but no pick up?.

Place is huge. Had to drive from Pinellas Park but it was worth it to save $50.

Grateful to have a Autozone that’s 24hr! Btw Gary probably was the most helpful and friendly customer service rep if ever had the pleasure of meeting. Hire more like Gary!

Theyre the best

This place is huge. I went there today, and it was my first time going there. I found what I was looking for inside the store. I will return in the future.

Never answer there phone

A lot of employees standing around while customers stand in line.

Great service. Dealt with Christina, she is awesome

Always can find your part

Terrific people work there and they are so kind to you

Great customer service super fast super friendly

Get ready to test your patience when visiting this store, for some reason one single client requires 3 employees and they make wait the rest for as long as they need to, after 15 mins of waiting in line the cashier that thatwas pransing around after every purchase processed instead of keep going and taking the next customer...all of this while the other 2 workers were at the end watching and doing nothing.The other auto zone are more efficient and they do pay attention to customers waiting in line

EXCELLENT CUSTOMER SERVICE!!!!I came to Tampa FL to visit family for Christmas and my vehicles Coolant reservoir hose got cut somehow and I ran out of coolant on US HWY 41 by Springhill FL nearly 45 Miles away from my Tampa destination. I reported it to my insurance agency and they towed my vehicle no charge to this very AutoZone location. I met with Adrian (an autozone associate) and he assisted me to the best of his knowledge. He referred me to his boss Luis (assistant store manager) and once Luis was informed of what was going on, Luis asked me to show him what happened. When shown Luis the issue, Luis grabbed a brand new hose from the back, two packs of new clamps & created a brand new reservoir hose. He of course had to cut the existing hose I had in my car, installed the new hose, added a Y-Splitter, added another hose to connect to the motor and added coolant to top it off. Only ended up spending $25; I was speechless. I was so thankful for Luis for going out of his way to create such a master piece. Thank you Luis! And God bless you man!

Love the fact that they are 24hr since i work during the day. So i can do my tune up my self saving money and time

Recieved superb customer service from Christina and Nathaniel! They were very helpful!

Definitely could use a staff retraining. No reasonable accommodations whatsoever.

Friendly staff and the only store in a 50 mile radius that had what I needed in stock.

Who is managing this store? Its a fairly new store and there was 4 young employees outside in the night smoking pot. How could this happen?

Amazing customer service Gary M helps us with our new battery and he was so kind & helpful we appreciate him .

This is the only 24-hour auto parts location in tampa :-) probably, actually the only one and central florida if you think about it. So yes, this store is actually a big deal. Its a big store, it has pretty much whatever you want thats available in town.

I have contacted the corporate office and left a message with no return. Really feel like you dont care about customer service.

Nice customers services.

Nice new store, open 24 hours, not sure if I would ever need to take advantage of that, but you never know, right? 🏎️

Nice ppl cheap good parts

Even though they didnt have what I needed today. They are still the best.

Xavier was great, helped me get a new battery, installed it and showed my son how to do it which was just amazing to an 8 year old ! Made my stressful situation not so bad. Thanks 😊

Well stocked just a little slow on service there still new

They stand behind their warranty very helpful a very knowledgeable staff on hand I had to KYB shocks that failed they are honoring the warranty will have my new shocks tomorrow. Its the only place

Good help

Helpful people.

As a commercial customer, I recieved the worst customer service ever in this location. A guy named L Montanez was rude and was not good for customer service at all. This location needs more professionalism.

My go-to

Called for a part had guy telling me I was wrong needed read main seal for a Ford 302 guy keep telling me I was wrong its the same seal for a 302 they olny made one from 1967 to 2001 was last year of 302 I know what Im talking about I will never go to auto zone for a part

They got great prices

Convenient and competitive pricing with decent service.

Clean store, knowledgeable staff.

Had the parts I need, right when I need them!

Associate should listen to customer while making assuming comments

Amy always gets you the hard parts to find.

Always have what I want

2 times I walked in this establishment and everyone seems to be talking about their personal business. Nobody even lifted their heads up to make eye contact or try to help, Seems like a brand new store but do yourself a favor and go somewhere else .

24 hr parts! The most parts in the area, open 24/7 with Autozone service! What else could you want? 1/2 half of a K mart of auto parts, If you need it, they should have it.

Wait for more than 30 minutes and. service the worst ..never back

Although I found what I was looking for, I found many workers and few attend you

Auto zone was on point had just what my car needed

My go 2 auto store

Great service

Every single time I go there I have to wait even if theres nobody in line because they only have one register open for cash