I bought my truck there 1 ago and its been awesome havent had no problem with my truck and if I was to get another car I will go back to them thank you Emilio for giving me a chance to get a car when I really needed one at the time
Terrible would not recommend. Cars are horrible and over priced. Sold me a truck with a bad engine with a rear main seal leak which I spent 900 to replace for the engine to turn around and go out please tell the whole story and you guys did not help me with a dollar for repairs but thought you were going to get my money yea right !
Worst service ever they sold me a faulty truck with lots of work needed but didnt let me know. They sold it to me telling me nothing was wrong with it but Ive had to put more into it than I paid for the truck.
GREAT CUSTOMER SPEEDY SERVICE. NICE DEALS. GREAT CARS
John Andrade and Emilio rock! Very helpful and informative staff had have bought 2 cars with gold motors and the finance options are great
I wish I can give no stars.If you care about your money and yourself, never do business with this people.Theyre going to do everything to get your money in all costs.If you are planning to rent house with them as well... Run from them... Even worse
First off I would like to say that I am not the type of person to write a review unless I have had an extremely well or horrible experience. With that being said 13 days ago I purchased a 2016 Nissan Sentra from Gold Motors Auto Group. After only 13 days of purchase the vehicle is no longer drivable due to a bad transmission. I understand that I bought the vehicle as is, so there would have to be replacements and TLC here and there. Since I purchased the vehicle I replaced the Air flow master sensor, brakes, and oil change totaling $400.00. So today when I went into the office to inform the “manager” that the transmission is no good and I cannot even use the vehicle for its intended use of transporting me to and from work he said that he sympathizes with me and there is nothing he can do. I asked if he could please put me in a new vehicle that is drive able and I would pay the extra fees associated with the tag and title he said “no, I can’t do that” nor can he make the 2016 Nissan Sentra drive able again at their expense. They are only offering me free labor. Unfortunately, I cannot afford to buy a transmission and had I known the transmission was bad I wouldn’t have purchased the vehicle in the first place. I am only writing this review in hopes that the next person doesn’t find them self in the situation I am in a car payment with no car. I have contacted the attorney general and will also be contacting the BBB in hopes to get some assistance and fairness in my situation.
These people are unprofessional! I paid all the tax, tag and title fees upfront. I’m 10 days past my 30 day tags expired. I have tried 3x so far to pick up my tags and keep getting excuses. They were supposed to call when they came in, NEVER received a phone call. The “manager” tried to blame be for not coming before the expired when I tried with no results! I’m either out $4,000 or stuck with this truck from here! I’ll be calling the BBB as well as the DMV to report them!
Great dealership really respectful to the customers in terms of following the covid regulations i feel safe whenever i go and make a payment! If you want cars for a good price and in good condition i would definitely come here
Amazing staff and helped me find the right car! I had lots of questions and the car salesman helped me with looking for the answers and making me feel comfortable with the vehicle i bought! Would recommend
Very nice and helpful staff had my car for a couple of months and works great highly recommend buying here
Amazing service. Had my car for a couple of months and works perfectly. If i ever have an issue it is always resolved with the amazing staff would highly recommend buying your car here they care!
Great place had my car for a year and works great and if i need any assistance with my vehicle i can always count on them!
Amazing service and will help with your financial situation and if your car has any troubles they have been very helpful to me and i would highly recommend this place
Good service, great customer service always helped out if i had a problem with my vehicle. Really good dealership a lot of good options to pick from
Do not purchase a vehicle from this dealership. They lied about the true condition of the vehicle to include their mechanic. Since purchasing my daughters first car from them we have had to replace so many things that they lied and tried to hide, they even went to the extreme of placing coffee grounds around the fuel pump to hide the smell of the gas leaking from the broken pump. My daughter has tried to call and rectify this many times and every time they have some excuse or say Im sorry I understand how you feel. Poorly run business they dont even know how to reach out to the owner to ensure a consumers complaint can be heard. Do not do business with this dealership they are bad bad news.
If i could put a solid 0 I would! The car i bought was a 2004 Honda Civic..... left the lot with no coolant so got down the road and car started overheating. a few days later realized radiator and a bunch of other stuff was wrong with the car! asked if their mechanic could look at it and he wasn’t available so took it to my own. After a month and a half of owning it I’ve found more problems such as the whole assembly to the fuel pump which they tried to hide the smell with coffee grounds.
Very nice and respectful staff. They really care for the customers and always helped me if i had any issue with my vehicle
Very helpful people i didnt have enough money for down payment and they created a plan for me to pay little by little and i eventually had enough and to do my payments really take their customers financial situation into consideration
Do not buy from these people they are crooks they steal your down payment from u and force u to try and buy a vehicle I hope u have a good attorney
Experience was great! very friendly car salesman and helpful as well. I have been with my car for a couple of months and it has been working great. would highly recommend getting your car here
Amazing service had my car for a year now and works great! Any problems i had with it they fixed it no problem highly recommend buying here
The dealer-man was very helpful. My credit wasnt all that great, so he was willing to work with me. He was able to offer me a low price on my payment. He made me such a happy person. Now I have my own transportation. Wonderful people. I will definitely tell my friends and family.
Low prices on vehicles and great service by the car salesman. They listen to the requirements you have for a vehicle and will look for the right vehicle for you! Highly recommend !!
They save me alot of money. The sales people were very helpful. This place is great. Special thanks to Danny and Chris for their help.
They are crooks. God dont like ugly and they will reap what theyre showing. I wish no Ill will on them. Theres a better way of doing business
Would definitely recommend buying a car from Gold Motors. I have had my car for 4 months and have had no problem whatsoever. Helpful staff and convenient payment setup. Go check it out !
Very welcoming and friendly place. No hassle whatsoever and staff helped me pick out the perfect car for me ! People should save themselves the time and just make them their first stop for a car.
Had to give one star to rate. On Channel 8 Tampa. Lady bought a car from them for $7800 total. The odometer had been tampered with. The vehicle caught fire three hours after leaving the G&D lot. She had her fifteen month old son strapped in a car seat in back.With her car burned to the ground they tried to blame her. They told her to file an insurance claim and give them the cash.Sadly she most likely could have gotten a good used, older Corolla from a Toyota dealer at a better deal. Perfect car for any woman.Stay away from these horrid crooks, thieves and barnyard animals.
Very attentive and care about your car needs! i have been with my new car for a few months and ive had no problem whatsoever. Highly recommended.
They were great to do business with. Love my car, no problems with it and financing was simple and I got a good deal. Would recommend
Great and friendly service I would like to thank Danny one of the car salesman at the dealership who has helped me pick out my car at a low price and has been working amazing ever since i bought it!
I love my car from Gold Motors. I had it for 4 months now and I havent had a problem. Great staff, highly recommend.
Please do not trust them. I visited them many times. Very nice to a single mother of three children. One several disabled. They know exactly what to say. They give a great impression. I bought a car from them a week before Christmas. Cash money that i borrowed. Within 30 min the vehicle broke down. Radiator over headed. Taking into the repair shop the next day. It needed a new motor, Radiator and brakes. They would not even get back with me concerning this matter. Now I am without a car and terrible customer service. Please do not be deceived by their nice charming personalities. Occured December 17, 2012
Very professional and always helped me out if i ever had an issue with my car .great dealership and great staff
Great service they helped me through the process of picking my car and went through a step by step explanation. Very comftorable enviroment and friendly staff would highly recommend getting your car here at gold motors.
Highly recommend this place great service and helped me pick out the perfect car for me! A special thanks to Danny and Chris who helped me pick out my car with a great price!
I am a regular customer and everytime i go the prices are low and the deals just get better ! love buying my cars from this dealership very friendly and honest people
Poor customer service. Once they get your money its all lies and no follow up. I was told by Danny that my title would be sent by mail to my address. After waiting over a month, I was told that I would have to go to my local motor vehicle office and get it.. its like pulling teeth with these people...oh well! You live and learn. Ill never recommend anyone to shop here..
Great service very attentive been with my car for 2 months now and is amazing highly recommend
Great service very friendly staff very professional highly recommend buying your car here
The prices are great.Since I am a returning customer they saved me a lot of money. They really value having a good long term relationship with people.
If i could give a zero I would! I got a used Honda Civic that was 2500. I put 1300.00 down and made 2 payments of $100. Drove the car for literally 3 weeks and the transmission went out. They did not offer to fix and replace the car so I told them they could pick it up. I told them I was a single mother who needed reliable transportation and of course they tell you anything. No one cared or did anything. You have to expect that these companies are scam artist and dont care about best interest of people who work hard! Will be reporting this to the BBB. DO NOT GO TO THESE PEOPLE!!!!!!!!
These people sold me a Chrysler 300 with a completely bad motor and apparently the owner and the sales associate Chris are dodging my calls and not showing face. DO NOT EVER BUY A CAR FROM HERE. I will update if any of them crooks get back to me. ..Or my attorney. And if they need info on him I will b more than happy to assist. Already called the better business bureau... You guys are horrible .Disgusting people.
Within two weeks the 2005 Ford Mustang purchased broke down. These people did not care and actually stood around with the face of knowing this was going to happen. It appears they cover up the cars defects just to get the down payment and then when you return with the problems they just keep saying no refunds. The first paper they give is the no refund for deposit and tell you the payments are going to be 50 a week then they changed and stated the finance fees have to be paid first making the payments over 300 every 2 weeks! Never knew this to be correct process for buying a car as the fees are usually added into the final cost. I believe the practices of these people are fraudulent and misleading. I pray they get exactly what they deserve. People work too hard for there money for these crooks to take advantage of them. Remember every dog has his day so I please prepare for your KARMA because Im sure it will come to you one day. Too all that was scammed by G&D auto sales my heart goes out to you.
This place is horrible. I didn’t even get to use my car a full week before I had to bring it back for AND pay for a new alternator. Then I went back to pick it up and another problem just miraculously appeared when I showed up, and had I driven it off the lot I would’ve had to pay for another replacement part. It’s been 6 days since and still no car. Even when I begged to trade it out or just get a temporary replacement, they said there was nothing they can do. This place is just sad. Don’t waste your time nor your money.
Great prices very nice clean dealership staff is helpful and care about what they do and about their customers
Great service and affordable prices my car is in great condition and works perfectly
Low prices on cars and very helpful service i feel very confident in my new car and has been working great
Great selection of cars very professional work enviroment saved so much money
Very friendly and nice amazing service and great selection of cars to choose from at a good low price.
Very professional and organized dealership looks clean and workers look professional with proper uniform.The cars are at an affordable price and I saved lots of money doing business with this dealership.
Great service! They were a lot more helpful than I thought they would be, or than Ive ever had in the past. Love our purchase and would come back and buy from them again.
Amazing service simple and easy financing very professional dealership and cars with great low prices
Very friendly and great service love my new car and got it at a very good low price!
Amazing service and cars are at a low price loved my experience very warm and welcoming
Found my truck here. Easy process and friendly staff. Would definitely recommend.
Low prices and amazing service highly recommend this car company
Very welcoming and nice got my car at a great low prices and functions great
Great car and good experience with my salesman. Will definitely be coming back
This company saved me a lot of money and helped me get the car i have been wanting at a low price. Ive been with my car for 5 months and it works amazing thanks gold motors!
Recently I bought a car from this company, all the process was very easy with the help of the staff, the car works the way it should be. Recommended.
Horrible, I bought a Mercedes Benz from them haven’t even had the car for a week and it stopped in the middle of the road but when I test drove it, it drove fine. don’t buy a car from this place they rip you off.
Low prices and great service very friendly company
Great place...top buy here pay cars.
Sample dont trust this place...they sold me a car with bad catalytic converters....$2111 is what it cost to fix this car! I purchased the car on 9-22-14 and on 9-23-14 I took the car back cause front blinkers wasnt working....they wont fix them....they wont give my money back....or put me in another car!! I rate this place a big fat 0!! I feel the DMV SHOULD COME IN AND CLOSE THEM DOWN! Im a full time student....plus work full-time....and I have kids! Who buys a car and still have to take a bus every where you have to go!
Ive been with G&D for over a year now... I have a 2007 Hyundai Elantra... Never had a problem with my car until now and I purchased my car February 2015. My car runs great, no problems at all except for one and the mechanic and staff went out of their way to pick up and tow my vehicle and repair it. As far as payments and we all fall on hard times.. They have been understanding and worked around those issues until things were caught up. I see a lot of negative feedback but my experience has been a wonderful one. Im thankful for everyone there and I was recommended through a friend of mines in which she still has her vehicle. Thanx everyone at G&D auto for being a blessing and understanding. I will definitely purchase another vehicle through your company.
I had only a 1000 for down payment, they were willing to work with me for the rest on a car i was able to afford . This would be the 2ndcar we buy from them.
Affordable prices and great staff love my new car!
They honestly have really good prices and quality cars.
Low prices on cars and great service !
I brought a Lexus from them June 18th...june 21st my motor went out...I had to replace the motor myself with all expenses and Im still having problems with the car as far as electronical problems...car is leaking water in the inside and also my air doesnt work anymore...please please please do not buy from them
Loved my experience with Gold Motors.They are pretty straight foward and very comfortable to work with . Their friendly staff explained and guided me throughout the entire process which helped me become more condfident about my decision.Almost done paying off my first car ! Great experiance.
I found very helpfull staff, low prices good selection of vehicles.
Well I went there to buy a Bmw 328i and the car had some problems when I test drove it. I got back to the dealer ship and talked with the manager Jose and he said so what do u think I told him the car ran rough that there was no oil in it and the a/c was not working he said they would fix it. So so 4 days go by and they told me they fixed the car and they were putting the new AC condenser in so it would be ready for me to come get it in one hour so I get up there 2 hours later and the car was not even ready yet so I wasted my time driving there again car was ready to pick up 3 days later. I bought the car after a test drive again but the AC was not fully working still and I told him that but every thing else seemed like it was fixed on the driving part of the car until after I bought the car and drove it home jumped on the highway and the car started to act up again like the coils were miss firing like before when I first test drove it. Its been almost 3 weeks now that I been waiting to here from a manger or owner and they will not get back to me about what was done to the car and also my insurance company told me the car has a rebuilt or savage tittle to it so pissed .
Amazing service love my new car
Please dont go to that placeMy daughter bought a SUV and they RIP her up
This place use to be g&d auto sales they are cooks dont buy from here. They did me soo dirty. Cars not worth it
Car made it less than a month before the electrical system failed. Never again. Avoid this place like the plague.
Nice selection of cars. Got my first car!!!
I bought a car from them at a point in my life were I had no options. They worked with me and I had the car for 6 years now.
The worst car place in Tampa you can ever go to. When you get there they try to be all nice and friendly acting like they care but in the end they really dont. They just want your money. I beg please everyone in Tampa Florida to never go to this place. Its for your own safety. Youre going to regret it so much. I bought a car there and within an hour the car broke down. Fluid started leaking from the transmission and they said that it was my fault due to bad driving. Ive driven from 4x4s to 2 door bmws, automatic to manual transmission and theyre really going to give me that bullshit that oil from the transmission started leaking due to bad driving. It doesnt matter how bad of a driver you are transmission fluid isnt going to leak just because youre a bad driver. I go the next day to return the car and the guy told me I have to do it with the other guy & how funny That other guy didnt even come into work. The next day I go and that other guy tells me no its not me you have to talk to the other guy. Basically sending me around in circles so I can waste time. Then when I ask them if I can return the car because I dont want a car that broke the same day I got it not even an hour later they said no. And then they said yes but they wouldnt return me a dime that I put down on the car. $2,500 for a car that only started to work for an hour?i told them that Im 17 Im started college in 3 days why am I going to be paying $200 a month for a car that broke down the first day I got it while I got other expenses now that I have to worry about. Lol bullshit. Scammers. Dont waste your time here thats all I gotta say
Great selection of cars friendly staff
Excellent service especially Emilio
THESE PEOPLE ARE CROOKS. THEY SHOULD BE SHUT DOWN!!!! MARIO ENCINOSA, YOURE NOTHING BUT A LYING, STEALING, PIG!
Stay away from this place, this is a scam, scam, scam, they are the worst car dealers in the entire city of tampa florida, if you want to waste your money and your credit then go them, otherwise steer clear, I attempted to purchase a 2005 ford mustang on 08/27/15 I returned the vehicle back to the dealership today 09/28/15 not even 30 days later, First, the vehicle needed a timing chain and the dealer said it needed transmission mounts, I had my mechanic fix the timing chain and transmission mounts 800.00 repair, then it started to run hot, I took it back to the dealer he said I needed a radiator cap, turns out it needed a reservoir, 100.00, then a couple of days later the transmission started to slip, I took it back, they overfilled it with transmission fluid which stopped the slipping for a few days, then transmission started to act up again, he said he would pay half of transmission, but I had to go to their mechanic, so I relunctantly agreed to this, because I was so deep into this, while I was saving money to repair transmission, the radiator begin making a hissing sound, I took to my mechanic and he said radiator is dying, and would have to be replaced. So within 30 days the radiator, transmission, and timing chain broke. Car was a lemon, unfortunately florida doesnt have a lemon law and the car was purchased as is. If I were you I would go somewhere else, these guys will not fix your car, they will smile in your face, shake hands and lie all at the same time. Do not go here, go somewhere else, anywhere else, because I am now out of 2500.00 total and I dont have a car. My first red flag was they were speaking English to me but Spanish to each other, my second red flag was I put 1500.00 down and then he told me that I would have to pay sales tax before financing the car when normally the sales tax is financed, 3rd red flag was the older guy Juan or Jose I can remember his name, but his jokes, and constant flattery was off pudding.
THIS PLACE IS DISHONEST AND HORRIBLE I POINTED OUT BEFORE I BAUGHT THAT THE CAR HAS ISSUES THEY SAID I WAS HEARING THINGS HALF THESE REVIEWS LOOK FAKE ALSO THEY ONLY RESPOND TO ONE YEAH SCAM ALERT TO THE T WE ARE TAKING THEM TO COURT THEY ALSO STOLE MY IPOD AND YELLED AT ME FOR IT PPL LIKE THIS TAKE ADVANTGE OF PPL AND ITS SICK
Research before you even think about stepping on this lot. They have way to many reports regarding selling bad cars/lemons.
Great Dealership
DONT EVER GET A CAR HERE AM SERIOUS THEY SCREW U OVER FIRST MONTH WITH THE CAR I WAS PAYING 280 A WEEK THEN AFTER MORE FEES AND BULL CRAP THEN THEY TAKE THE CAR AND WANT TO CHARGE US OVER A THOUSAND DOLLARS TO GET THE CAR BACK THEN THEY WANT TO CHARGE TO GET UR BELONGINGS BACK... WORTHLESS PEOPLE PLEASE BE AWARE AND NO MATTER HOW DEPERATE YOU MIGHT BE FOR A CAR U WILL GET SCREWED AT THE END TRUST ME
Perfect service :) Great dealer
Send the police here. They need to be shut down!!
Great quick service :)
Nice & friendly people!
This place scams people with DANGEROUS AND TERRIBLE CARS. Dont screw yourselves over with this place.
People are very from the time that yoy walk in to the time you leave
Excellent
GOOD CARS, LOW PAYMENT
My Husband and I bought a Toyota in this dealer and we are well satisfied with the price and for your attention. With our cart it came out very good. First time we are pleased with a purchase so I recommend it 💯 😊
Very good attention and very good service