Toyota of Tampa Bay Collision Center
1101 E Fletcher Ave, Tampa, FL 33612, United States
Toyota of Tampa Bay Collision Center
Review №1

I brought my auto in today as there was an issue with my car door not shutting correctly as it was out of alignment. I did not have an appointment but they assessed the issue immediately and told me they could take care of it. About 10 minutes later, my car was brought back to me with the door fixed and shutting correctly. I asked about a charge and was told there would be no charge. Now that is fantastic service. I would like to give a big thank you to Brian who works in the body shop and was the one who helped me today. Thank you very much. I will be back any time I need body work done on my car. I recommend you ask for Brian at Toyota of Tampa Bay if you need body work on your car. He was very helpful and kind.

Review №2

These guys/gals do amazing work! Customer service is also top notch! They rebuilt my fathers tacoma years ago also and his truck is STILL going in the Mountains of P.A. at 135k miles... Huge thanks to Brian and his collision team!!!

Review №3

The entire process was smooth and extremely quick! Tony is phenomenal, very personable and knowledgeable. I was pleasantly surprised that they completed the repairs early AND detailed the outside and inside of my car! 10/10 recommend!

Review №4

I was treated with the upmost respect and notified about the status of my repair continuously like I wa family. Todd Norrie is a stellar part of your organization and a true asset. He was genuine to me, fought long and hard for my repair when the insurance company fell short, and greeted me with a smile. My repair was performed flawlessly with symmetry and lines between car body parts equal to a brand new vehicle. I was completely satisfied. The Toyota of Tampa Bay collision center super exceeded my expectations. Outstanding performance all around. Here’s the before and after.

Review №5

Matthew was an outstanding rep to work with. He took the time to make sure I had transportation and ensured the job was done on time, as promised.

Review №6

I usually don’t write reviews but this is definitely worthy of one, I took my car in the body shop because my trunk had not been closing no matter how hard I slam it, the guy that helped me ( sorry I don’t remember your name ) but he was so cool even tho I didn’t have an appointment in their system, he took my car around to one of the mechanics and had it fixed in less than ten mins with only the promise of this review . He saw how much of a bother it was for me and did it for free out the kindness of his heart . You are now my go to shop!!!! #50stars

Review №7

Wonderful staff and service. Had an issue left over from repair and they turned the fix around in 30min. They helped handle my insurance and rental car. I will take my car here always.

Review №8

I worked with Todd to get my repairs done. He supported me from start to finish, he even gave me his cell number for any questions. He worked directly with the insurance company to save me a headache. They did a fantastic job on the repairs, it looks brand new!

Review №9

Todd is the absolute best. I can not say enough. Toyota of Tampa Bay and Todd saved me when I had no clue what to do!

Review №10

Great service at a great price, even better professionals

Review №11

Todd was very down to earth and professional. He genuinely wanted to help me out and even stayed past closing to make sure my car was safe to drive before I could come back for a repair. Top notch.

Review №12

OUTSTANDING, great people who cares

Review №13


Review №14

I had some minor touch-ups on my 2020 Corolla done. Brian and David were super friendly, helpful and professional. If I have the bad luck of getting into an accident, I will definitely bring my car here.

Review №15

Service advisor was Todd. He did a great job with my truck and assured my satisfaction. Would recommend.

Review №16

Tony was great to work with and kept me informed of the entire repair

Review №17

We bought a 2017 for our daughter. It was her very first car (16). Before she even had a chance to drive it on the main road a porter hit something. They brought it out to deliver it to her and the front bumper, fender, and wheel cover was damaged! TOTB said their body shop (we were told it was state of the art) would take care of it, We dropped it off on 3/19. The advisor called us the following Week and said it was ready. When we arrived to pick it up we found the bumper cover and the fender sucked in on the right side and a huge gap on the left. There were dirt nibs, and a couple dimples in the and the fender. The fender had a huge run in the paint and there was overspray on the A pillar. I pointed these out and was told the issues would be addressed. I got a call two days later that said okay now it good. There was still the huge gap in the bumper and issues with the paint. I was told they were sorry and to let them repair the rear bumper as well as an apology. They ended up replacing the front bumper with an OEM to cure the issue there but the paint was still Horrendous. We found a huge run in the paint. I large dry spot, more dirts nibs and pin holes (not to mention repair on rear bumper you could tell was half A**) but it was free. I was told it was given to two different painters. So with that being said it’s obvious the painters do not care about their work. I also found GREASE on her seat! I took the car anyway because by this time they had the car for 15 working days ( I’m excluding Saturday’s because while the office is open I do not know if the painters and body men are working). I felt I would never get it back nor would it be right. I took it to a different body shop and had all the issues addressed. I sent the body shop manager a text with pictures of everything and said I wouldn’t write a response but after being ignored I decided to tell our story. IF THIS IS HOW THEY DO WORK TO SOMEONES CAR WHO KNOWS THE BUSINESS, JUST THINK ANOUT ALL THE ISSUES YOUR CAR HAS IF YOU DONT KNOW!

Review №18

Great service.

Review №19

No comment.

Review №20

Fast and helpful collision.

Review №21

Awesome job on car repair.

9 Photos
4.5 Rating
  • Address:1101 E Fletcher Ave, Tampa, FL 33612, United States
  • Site:
  • Phone:+1 813-402-1602
  • Auto body shop
  • Auto dent removal service
  • Auto machine shop
  • Auto wrecker
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
  • Wheelchair accessible entrance:Yes
  • Mechanic:Yes
  • Appointments recommended:Yes
Similar organizations