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Primo Auto Collision
6806 S MacDill Ave, Tampa, FL 33611, United States
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Primo Auto Collision
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se
Review №1

This place is the best. Greg is the best and its the only place I will take one of my vehicles if they become damaged

ca
Review №2

Awesome place to get your car repair...and the best Detailer in town.

Ca
Review №3

Very good quality of work, very good customer service!, I wish my car had been repaired sooner but I have to understand that others need the same service !! thanks Primo ;)

An
Review №4

Primo just repaired my daughters car and did an exceptional job. Not only was it done under budget, but they delivered it cleaned and detailed ahead of schedule! Highly recommended Greg and his team. Thank you for an excellent job!

Ka
Review №5

Greg and his team did an amazing job for me - its important to praise businesses when they deliver, and Primos did just that, under budget and very fast turnaround. How often do you find that? Upon inspection they found additional damage and could easily have made me purchase a replacement part, but instead ingeniously repaired it, saving me $$. They were courteous, kept me informed constantly, and made me feel at home. I cant recommend them highly enough.

Ba
Review №6

Greg and the rest of the crew are extremely thoughtful, friendly and helpful. Greg treats his customers very well. The prices are great and this is the best service you will get in Tampa! I had him do a repair before and now this is the only place me and my family will go.

To
Review №7

Greg, Rose and the Primo team did an outstanding job on my bumper replacement. The paint matched perfectly and they washed the car before I picked it up. Normally a 3 day job they were able to accommodate me in 1 day by pre-painting the bumper.Highly recommend Primo Auto Collision.

Ty
Review №8

Ive gotta say, never have I walked into a car shop of any kind and felt so cared for. They offered me advice that was truly in my best interest as a person not based on the money they could make. That speaks volumes to their commitment to customer service. Thanks guys, I will definitely be using you guys for any collision need I may need!

Jo
Review №9

I just walked right in to ask about a repair to a dent in my car. The owner, Greg walked right out with me to inspect it. He was so incredibly friendly and informative. This was the best experience I have ever had at a collision repair business. He is definitely the best in the industry. Amazing experience!

St
Review №10

I got really lucky getting these guys for my first accident repair. Had a guy T-Bone me. My insurance said primo was good. Because I wasnt at fault as soon as I talked to Primo they informed me to use the coverage of the guy that hit me, which my own insurance did not tell me. Thats just the first way I can thank them. Kindest people ever. Took a while but it was quite an extensive repair, because his insurance company held up the bar but Greg and Rose fought on my behalf to get it done without any expense to me. Almost feel like the car is better than before the accident. Really not trying to brag. The handling feels stiffer which I enjoy. It was defiantly too lose before. Makes me think what the manufacturer was actually trying to pass off to me in the first place. Cant thank you guys enough. If anything else, hopefully it never happens in the future but if so I will definitely come to you guys and tell everyone else too as well.

Na
Review №11

Very good shop. Work was completed on time promised. Excellent quality. Attention to details. Easy communication. Greg is amazing person and Rose is always ready to help. Highly recommend.

Ri
Review №12

I highly recommend Primo Auto Collision for all your auto body Repairs. My experience with Greg and his shop was top notch.

Me
Review №13

Wonderful place they take time with both there customers and vehicles! Car was fixed and returned in the time told and vehicle looks as good as they day I bought it! Greg and his crew are amazing! Primo is the place to go for all you body work needs!

Ra
Review №14

Excellent service and quality. Rose runs a tight ship and Greg is very accommodating and communicative. The whole team is awesome and my car looks brand new! Really appreciate their hard work, and attention to detail.

Br
Review №15

Great auto shop with very attentive customer service.

Fr
Review №16

Greg and Rose have been very accommodating and help us navigate insurance matters.

Ed
Review №17

The owner of this shop, Greg, goes above and beyond to help his customers. Great customer service with reasonable prices. They work with any insurance company to get your car back on the road. They will match your paint perfectly and they always buy from factory, never after market.

Su
Review №18

Primo did an amazing job with my car. Not only did Greg work with my insurance company to get me the best rate but he had it detailed for me making it look like new when I picked it up! Outstanding team and outstanding work! Thanks, Greg (and Rose)! Primo rocks!

Je
Review №19

Great body shop and they stand behind the work they do!!

Mo
Review №20

Diligent, Professional, Perfectionists. Primo Auto did an amazing job repairing my substantially damaged Honda Pilot. They handled the insurance paperwork, provided updates to me during the progress of the repair, and made the car look so good not even the dealer could tell there had been damage. Thanks Greg, Rose and team!

Yo
Review №21

The customer service is amazing. Mr. Jurkowski, the owner, was magnificent and very accommodating. The quality is top shelf and they insist on using factory parts. I cannot them enough. One would never think my car was an accident, and that is a direct reflection on the staff of this company.

Ly
Review №22

I had a major scrape, like right through the metal, on my car and needed it fixed ASAP. Im not from the country and was referred to Greg from an Auto Parts store. The time from my initial phone call to driving away from a fantastic repair job was under 2 hours. Greg and his staff were very friendly and exceptionally competent. His rate was very reasonable and did not reflect a premium for an urgent service request. Thank you so very much! L

Ro
Review №23

I had a wreck out of town while on vacation and needed a quick estimate for insurance reasons--Greg was so nice! He was overloaded with work but managed to swing me in for a fast appointment. Really great guy. Definitely recommend him to anyone needing repair services. Hes very accommodating and its obvious he values his customers. Rob in PA

Ma
Review №24

Primo’s office was amazing.. They fought hard on my behalf when dealing with the ins co...Basically ins co wanted to fix car with used parts and Greg insisted to use new parts and he won.. Thx for helping with the rental too!

A.
Review №25

Thank you Greg, Rose and the entire AWESOME Primo Auto Collision Team. I have had the pleasure of having Primo repair our 2016 Nissan Rogue S TWICE within a 6 month period. The color on our Rogue is not an easy one to match. Primo made it look as if NOTHING ever happened. They matched the exact gun metallic gray color from the NISSAN factory. We appreciate your outstanding workmanship and service. : )

Kr
Review №26

Rose and team treated me very well! Went in for what I thought would be a costly repair. Rose evaluated the work and rallied the team to get my situation resolved efficiently and quickly - thank you team Primo!

Da
Review №27

I had a chance to meet Greg, the owner, the other day. What a great guy! He showed me around the shop and introduced me to his staff. They have the latest technology to fix your car the right way and his staff definitely knows what they are doing! I highly recommend Primo if you want to get your car back to looking new.

Sc
Review №28

Greg takes great care of his customers and the work they do here is second to none. If you want to keep your cars value after an accident then go to Primo because they will make it look like the accident never happened. I have seen a lot of their work and they are the best.

We
Review №29

Phenomenal customer service and a great attention to detail is given

Ca
Review №30

Greg repaired the minor scuffing on my bumper in minutes without charging me a cent. His smile and friendly demeanor further prove that this is definitely NOT a business that specializes in ripping people off. Its clear that theyre willing to lose a bit of money if it means gaining a loyal customer. I will definitely take my vehicle back, should I need any further repairs.Thanks, Primo!

Ca
Review №31

Fixed a sizable dent/scrape on my 2007 Toyota Prius. It looks absolutely gorgeous, and you cant even tell anything was ever damaged. They also provided a complimentary basic detail inside and out, which I have never had any auto repair shop do! It feels like Im in a new car again, not a 10 year old one. They also worked seamlessly with my insurance. 10/10!

Da
Review №32

Highly recommend! Awesome customer service !

Ke
Review №33

I had a fantastic experience with them! A great professional place that cares about quality! I chose them because of their amazing reviews everywhere I looked and I was not disappointed! I wouldnt take my car anywhere else!

BS
Review №34

I just picked up my Nissan Pathfinder from Primo, and it looks better than new! Greg quickly scheduled my repairs and took care of all the paperwork with the insurance company. My bumper looks great, they detailed the inside and outside of my car, and fixed a small leak in the transmission (at no extra cost)! I am exceedingly pleased with the friendly attitude, efficiency, and quality workmanship at Primo! I would not hesitate to take my vehicle there again should the need arise!

Ni
Review №35

Primo Autobody is one of the best organizations Ive ever encountered. The professionalism and courtesy exhibited by everyone in this company could not possibly be exceeded. The attention to detail and expectation of quality is obvious in every stage of their work. You will not find a better repair shop.

Er
Review №36

Great experience. Greg was amazing. His customer service was really all about the customer. Never tried to sell me anything l needed and his prices were perfect. I had other estimates and he beat it without knowing what they were. I live in North Tampa and l got my vehicle fixed at his shop in South Tampa. It was well worth the drive and time. I highly recommend Greg and his staff.

De
Review №37

Primo Body Shop is awesome! They treated me wonderdful and the repair was excellent! I highly recommend them. Honest & Fair and great to do business with! Thank you so much!!

Je
Review №38

Amazing staff and owner. This was the only people i worked with during my recent car accident who treated me right. They are the nicest, honest and patient staff to work with i ever experienced and they helped me every step of the way. They know how to help you through the repair process and are legitimately five star in every way. Believe the reviews, i couldnt when I was looking for help and they are true in every way. I cant thank Primo enough.

Je
Review №39

Greg and his team are great. We’ve seen the amazing work he puts into his customer service and the quality of repairs. You should not go anywhere else!

Jo
Review №40

I have known Greg for almost 10 years now and he is one of the best people I know. It wasnt until last week that I was in the unfortunate spot of utilizing his services. He didnt disappoint. HIs officer manager, Rose, and Greg took care of the insurance, rental car, fought the insurance company when there was hidden damage once the bumper was taken off, and kept me informed throughout. Our car looks perfect like it was never rear ended by an incompetent driver. Cant recommended them high enough.

Fa
Review №41

Truly the best auto body shop Ive ever been to! The owner and the staff are very courteous, friendly, considerate and professional experts who really look out for what is the best for their customers! I had a crazy schedule where I was/am frequently going in/out of town and they worked with my schedule and other issues I came across. My car (2013 Altima) looks amazing and definitely better than it was, even before my accident! I hope I never get into an accident, but I will never look for any other auto body shop in Tampa area, if needed again. I highly recommend them! Thank you so much!! God bless.

Br
Review №42

From the time I called until after the repair, this place went above and beyond. Great shop, great owner, and my car looked better than new when I got it back. Greg took the time to explain things and even took the time to remember my babys name (I was shocked!). I would definitely recommend this place to anyone and would gladly take my car back if I needed to.

Ki
Review №43

Greg is the extremely dedicated, knowledgeable, and always looking out for the best for his customers. He has helped many people I know, and everyone trusts and loves him. If youre in a wreck, turn to Primo, they are the best in the biz. Thank you Greg!

Re
Review №44

It took a while to get my car into their repair schedule because theyre so busy. But I chose to wait since the damage to my car was relatively minor and their reviews were so good compared to others in the area. They went above just repairing the damage; they detailed my car and polished away the paint scratches! She was sparkling when I got her back. Greg and Rose were great in providing me information on my rights as a claimant and explaining the repair process. I wouldnt hesitate recommending Primo to a friend.

Va
Review №45

What can I say except I would never trust anyone other than Primo with my auto body repair. The owner really means it when he says he will restore the vehicle to show room condition. The car looks better than before the accident! Thank you to everyone that worked so hard on getting my car repaired. Quality work!

Je
Review №46

I recently had someone back into my 2013 Camry, requiring me to have the bumper and trunk lid replaced and repainted. My insurance company wrote the initial estimate with only used parts and aftermarket parts. The owner Greg was able to make sure that proper Toyota parts were used and my car turned out great!

Ke
Review №47

I originally came here because they had such a great reviews on here, and I could tell why they had such good reviews right away. After just a few minutes I could tell their primary concern was the quality of their work. They have a very friendly staff and even offered to take me back home when I dropped my car off. When I went back I found they they had detailed my car, inside and out. An honest business that cares about their customers, there arent many businesses like this around anymore. They made a not so great situation (vehicle damage) and made it a pleasant experience. I recommend this place to everyone.

Ma
Review №48

The damages to my Avalanche were repaired expertly. The truck looks like it just came from the Chevy factory. Unfortunately my other vehicle, Volvo XC90, was hit and I will be returning to Primo Auto Collision for the repair also. I recommend Primo for superior work, professionalism, and courtesy.

De
Review №49

Recently we had the misfortune of being in an accident where the front of our car was significantly damaged. We decided to go with a local establishment for repair. At the last moment we checked reviews, finding that our local business was rated B-, with multiple unanswered concerns. At that point we did some more investigation, locating Primo Auto Collision. They took the car in, completely repaired everything from what we could see and couldnt see, keeping us fully informed throughout the process. Greg and Rose were excellent to deal with. I would easily give them a 6-star rating if there was one! Primo is not the closest to us by any means, but it was well worth the additional travel to get such excellent service.

Je
Review №50

This is a great place that uses originally parts and who will fight with your insurance company. They also do a great job repairing your car and makes it seem like the damage never happened. I would highly recommend this place.

Ja
Review №51

Great experience!! I wouldnt take my vehicle anywhere else. They take pride in the work that they do and will go the extra mile to make a customer happy! Also, the staff is very helpful, honest and polite.

Mi
Review №52

I am a professional mechanic and very picky when it comes to body work because there are alot of bad shops out there. This is not one of them. They use all OEM parts and their attention to detail is great. Gaps are perfect, there is no over spray and everything is polished looking good as new. Highly recommended.

Da
Review №53

If you are looking to get your car put back together exactly the way it was before you got in an accident this is the place. Most the employees have been here 15-20 years or more and I think they are probably on the preferred list for every major insurance company. If they get into your vehicle and find out that the insurance company underestimated the repairs they will go to bat for you and get you more money to make sure your car is put back properly with new Factory parts. I would not take my vehicle anywhere else.

Ja
Review №54

These guys did fantastic work with my truck but the girl who worked at the desk and checked me in was one of the rudest and disrespectful people I have ever met. She made me regret going there.

Do
Review №55

When we first moved to Tampa my vehicle was broken into and I was referred to Greg and Primo Auto Collision to fix the damage. I met Greg and he assured me that the vehicle would look as good as new and to not worry. He also pointed out that there was over-spray all over the vehicle from a previous repair and he said that he would take care of that as well. When I picked up the vehicle, on the day it was promised to me, I could not believe how good not only the damage done by the break-in looked but also the rest of the vehicle. Greg had his employees clay the entire vehicle to get all the previous over-spray off and detail the entire vehicle. My vehicle looked like it just came off the showroom floor! The repair was perfect and the paint matching was perfect, which is very difficult especially for a black vehicle. Greg had exceeded my expectations on all levels and since that time my wife has been involved in several accidents and the first place I call is Greg at Primo because I know her vehicle will be taken care of right the first time and it will be done on time! Amazing personal customer service!

Sh
Review №56

Super professional and extremely knowledgeable.Knew the ins and outs of dealing with my insurance and were easy to contact with questions or for updates.Long time frames are quoted, but its to allow for shipping delays and the perfectionism their mechanics/painters employ. I got lucky and actually got my van back about 5 days quicker than I thought. And it was PERFECT. Even the black paint was matched flawlessly (ask them how, its pretty cool).Hopefully I dont have another reason to, but Primo is the only place Ill be taking any of my vehicles for body work.

Ma
Review №57

Great job - there was one issue following having the initial work done but Greg took care of it. Its nice to deal with a business that takes pride in its work and keeps its promises!

Ma
Review №58

I would highly recommend Primo to anybody in the future with any sort of auto repair needs. Greg and his entire team took their time to make sure I got all factory parts, nothing aftermarket and made sure everything was done to perfection. I know if I ever need to get my car repaired again, ill come back here in a heartbeat.

Ke
Review №59

Hands down the best and most honest company. Thank you guys for taking the time and going over my car with me and being there to get my car up and ready asap.

Jo
Review №60

I called Primo because it was recommended, and what a mistake it was. I simply asked if I could get an estimate and the person on the phone went off on me. It was extremely off putting to call in a time of need to then feel like I was such an inconvenience to the company. There is a way to sell your brand/company, but brushing someone off for asking a question is not the way to do so.

To
Review №61

I just had a crash and was all over the place. Greg was far more than kind and empathic. I am glad I came here.

Ka
Review №62

Primo and the owner Greg are the only place I will ever take my car when it gets damaged. The car wash dented and removed my front emblem. The dealership refused to fix and even said they couldnt handle a dent that size. Gregs team at Primo fixed it in 10minutes and it looks brand new. Thank you Primo!

PJ
Review №63

I highly recommend Primo for Auto Collision Repair. My experience with Greg and his shop was top notch. Here’s what happened. I got into a minor rear end collision and wanted to confirm there was no damage that I couldnt see myself. I took my BMW to a dealership-recommended shop and the associate looked at my bumper very briefly and determined there was nothing wrong. I didn’t feel quite satisfied and even though I could not see any visible damages myseelf, I was left wondering if the guy did a thorough job. So, I googled body shops and found Primo with a great rating. I called and Greg told me to stop by. He was super professional, friendly and courteous. He checked the rear end and even got under the bumper. His determination was the same as the other Body Shop’s inspection but Greg’s professionalism and effort was far superior. Greg noticed a few scuffs and offered to buff them out for me. He brought over his Detail associate and had him detail the trim around my car. Greg showed me that my bumper was intact and everything looked good. He also took me around his shop to see the quality of his work. This guy obviously loves what he does and treats every car with the same professionalism and attention to detail as would a car manufacturer. The quality is outstanding from the paint matching, polishing, panel repairs and from using OEM parts versus after-market. Hopefully, I won’t need his services but it makes me feel better knowing that if my precious car was ever in an accident, his shop would take care of it and the car would come out like new.

he
Review №64

I was going to take my vehicle here to get fixed through my insurance. The 2 gentlemen I spoke to were polite, but the day I was taking my car to get an estimate the lady that picked up was very rude and then when my husband got there with my car she was very rude to him as well. If you do not like working customer service then why work the front desk, they are just going to keep losing business because of her. She needs an attitude overhaul. I took my business elsewhere.

To
Review №65

In the past 4 years, I have had 2 cars repaired at Primo. The staff is amazing, and their work is outstanding. I would not hesitate to refer anyone to Primo Auto Collision.

Be
Review №66

Superb customer service! I highly recommend for any auto body shop needs.

Mi
Review №67

My car was hit on front bumper I took it to Greg at primos auto collision. The guys at primos did an amazing job and Greg really does have ur best interest at hand. Never had to worry about the car n always kept me updated. I would recommend any of my friends and family to go there. Simply the best in Tampa

Al
Review №68

During my auto accident, I suffered a sprained shoulder. I had to focus on my health full time and if it werent for Rosies careful diligence, All State would have dumbed down the value of my car with after market parts. Greg and Rosie were my advocates and now my car is good as new with market parts at no cost to me!

Tr
Review №69

I was involved in a car accident and called on Greg and Rose to see what needed to happen with my car on the side of the road and how to make sure my vehicle did t get stuck in a tow yard and they both answered all of my questions and concerns. They were super helpful and professional.

Zo
Review №70

I took my MINI Cooper to Primo for repairs after I got hit and was extremely impressed by the service provided by Greg and his crew and the work done. Everyone was super helpful and professional and Greg always went above and beyond to make sure everything was done correctly and to leave a good impression.Geico wanted to use all after-market parts for repairs but thanks to Greg and his crew, my MINI got all factory parts. He even dealt with Geico for me so I wouldnt have to, to get all the additional costs and paperwork approved. Primo made the whole process super easy for me.I also appreciated that they do a 30 day check up following repairs to make sure there arent any related issues that arise. Standard for this 30 day is a complementary wax and detail job which was much appreciated!Thanks Primo!

Mi
Review №71

Went in for a quote and the staff was very straight forward and helpful. Would definitely return.

Bi
Review №72

Took my Infiniti G35S to Primo to fix a bashed-in driver side door, with some additional damage over the driver wheel well. Price was competitive, done in the time-frame promised, and car came back looking like new!Thanks Greg!

Ga
Review №73

Primo auto is a locally owned auto body repair shop in Tampa and Ive heard nothing but great things about the company and the owner Greg. Greg has founded Primo in 1981 and relys on word of mouth business. I live in Riverview and I wouldnt think of using anyone else and I would send any friends or family in need of his great service.

Pa
Review №74

Although the secretary was rude, Greg the owner was extremely nice and understanding. Great service.

To
Review №75

I have used this place 2 times in the last couple of years and Greg has always taken the time to make sure original manufactured parts were used and looked as though it never happened when completed.one was a leased vehicle and when in it turned in there was not an issue.

St
Review №76

Great customer service!

Ka
Review №77

Very Very helpful and did a great job fixing my sons BMW!

Sc
Review №78

Greg has done work on both my cars. My father-in-law was rear-ended while driving our Honda Odyssey by a mack truck. Both the front (where the car was pushed into the car ahead of him) and of course the rear were damaged. Greg was great and helped us with a few minor issues after the repair was completed. Most recently I went in with my car...I scraped the side on our carport. He without even hesitating asked me to wait and he had his guys buff out the scratches. Great guy honest and hard working and ALWAYS looking to satisfy his customers. No wonder he has been in business for 30 years+!

Ma
Review №79

Did an excellent job on head liner and very reasonable price

Ro
Review №80

Great work. A company you can trust!

Fr
Review №81

Greg is a stand out individual..

Je
Review №82

Quality Repairs

Information
24 Photos
82 Comments
4.8 Rating
  • Address:6806 S MacDill Ave, Tampa, FL 33611, United States
  • Site:http://primoautocollision.com/
  • Phone:+1 813-831-4369
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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