You had my truck for 3 full days and when I called to ask about it, I was told you werent sure what was wrong with it. Than I get a call Monday to tell me you now know and itll be almost $2700.00 to fix! After removing some things, I still ended up paying $2391 and some change! I had a tune up, power steering pump, and fre-on added. And a transmission flush as supposed to be done but i didnt see that on the receipt. And i sure wasnt going to ask about it in case you wanted to charge me more! And a recall that was under warranty.I count those first 3 days as only owing the diagnostic fee. Since on that Friday afternoon you didnt know what was wrong with it. So how did I pay over $1100 just in labor for one days work?No, I was very unhappy and will not bring my truck back there. And will recommend to anyone that will listen to not bring their cars to you for repairs. I went to you so I didnt have to drive to Tulsa. Spending a little more on the gas to get there would have been way cheaper than paying your company.

Over priced on everything...mechanic work isnt valued at over a hundred dollars an hour...

Excellent experience. Great to work with! Will definitely use again. We are completely satisfied.

Advertise they will pay top dollar for you used vehicle and then undercut you. Dealing with the finance person in Tahlequah is a joke. He doesn’t talk to you, sends the salesman out to get answers to all his questions. Sends salesman out to let you know what he will give you for a trade value on your car while he sits behind his desk! Had the salesman ask us what we wanted, undercut us by 500.00. We gave them $1000.00 leadway! The salesman was awesome, he lost a potential sale due to this man. Go to another dealership don’t waste your time here!

Tow in my 2003 Subaru last month because Ive been told from a technician that it was a transmission leak. Let TNAG know my concerns and they seemed confident they could fix the problem: told them maybe transmission leak and idling. They did a diagnostic on it and it wasnt a transmission leak so they did not feel comfortable working on it any further since leak seemed to come from engine bay area but they arent exactly sure where. They recommended that I should have Subaru shop look into it instead. Understandable. Tow was 50 bucks for local towing. Then spent $126 for the diagnostic, more expensive than I wouldve charged if I was a service writer especially for an old car lol. Most places would start at 50 bucks before they know they couldnt go any further or if they know they couldnt do the work. But its a small town so I get it. Anyway, Russell was easy to talk with and he was very genuine in working with me. I would send people to him if I still live in Tahlequah. I ended up selling my car on their lot to a dealer and had it tow out. Staffs were all friendly and its good to hear all of them greet even when theyre busy!

I love the fast, friendly, professional service I receive at Tommy Nix!

Friendly and very helpful. Great service

I made offer on car and they wouldnt deal. The next day bought exact same car 2 years newer, clean car facts, 30k less miles, more options, and for $400 less than their final with doc fee included. Bottom line there is a better deal. Shop somewhere else.

They were friendly showed me the up.most service and treated me very well put into a wonderful car and helped me step by step thanks Tommy nixs I definitely will be back

I was VERY pleased and happy with Tommy Nix and with Lance. He was very professional, so helpful, and beyond patient. I had an amazing experience at Tommy Nix Auto Group!

I never planned to shop at Tommy Nix, but Im glad I did! Michael worked for me from the moment I pulled onto the lot. He was thorough and persistent. The whole team worked hard to make me happy in my new car.

I would highly recommend going here, everyone was really nice and welcoming.The salesman went above and beyond to get us what we was looking for. Best car buying experience!!

Great guys. Very helpful and it took no time to get my car.

They are great people they helped me get into a vehicle the sales man Marcus Mann wouldn’t take no for an answer. Marcus helped me along with his boss to get me approved for a vehicle. I would highly recommend Tommy Nix for your next vehicle.

Shopping was great, sales person wasnt pushy, even offered to locate same type of vehicle with less bells and whistles (didnt really need all that). They found one in a different color but we decided not to go with that color. Couldnt locate a cajun red with cloth seats that anyone would give up. On Saturday, I was texted a lower price for the one at the dealership, agreed to go to dealership to purchase and talk about trade in. When we got there, we were told that someone else had agreed to a price too, which irritated us. We were satisfied with the trade in price. We were there for about 3 hours before we were able to start paperwork. Unable to take the vehicle that day, had to take the buyers agreement to the the bank on Monday. Monday afternoon, we took the bank draft to the dealership & got the vehicle. On Wednesday, I received a call from the Sales Manager stating there was a problem. The dealership failed to put the pay off amount of the trade in on the buyers agreement, essentially shorting the dealership $1700. I go back to the bank and the loan officer called the sales manager. She basically told him it was his mistake and as far as the bank was concerned it was a done deal because they accepted the bank draft and left the title with the bank. The sales manager raised his voice asking her havent you ever made a mistake?. In my opinion he was rude and unprofessional. Before I even got back to my office he text me a picture of the paper I signed stating they would take the $1700 out of the trade in price, asking dont you remember this?. I replied yes I did and I would do the right thing and bring in the money to the dealership. All I received was thank you. Took the money in on Friday, luckily that sales manager wasnt there.

My friends went here to get their car serviced . Not only were the employees extremely unhelpful in taking a look at the vehicle in a timely manner but also they looked them up and friended them on facebook. When confronted about the issue they stated that everyone looked them up. Acting like it was normal for businesses to do that. Now why on earth would you need to look someone up on FB to service their car? Also multiple items were stolen from the vehicle. If I could give zero stars I would. I know there is not very many places to choose from here but I would drive to tulsa and back before I ever went here to get my car serviced.

The buying process was so easy! Best process we have had when buying a new vehicle. Thank you!

Very great service, always tries to help in any way they can.

Online appointment easy to schedule. Friendly & hospitable employees. Service provided in a timely manner. Wait area clean, comfortable and adjusted to encourage social distancing (thank you!). I have always had a good experience at Tommy Nix Chevrolet.

Every time I set foot on the Tommy Nix property in Tahlequah, OK, I met with professionalism, courtesy, knowledgeable staff and always leave knowing that I was well taken care of. The staff there are always polite and ready to answer any questions. Not only do use Tommy Nix Service Department, I purchased my vehicle from them. The whole process has been great. I will definitely, and already do, recommend people check out Tommy Nix Service Department and if you are in the market to purchase a vehicle; Tommy Nix is definitely the place to go. My parents also bought their vehicle there and use the service department at Tommy Nix and they have always been happy with the facilities. Tommy Nix staff definitely knows how to take care of their customers.

I bought a car last week from the new muskogee location, my salesman Bradley was great! Love my car! Alex helped me in the financial dpt and went over everything with me! The Tommy Nix staff were very quick to solve any questions I had. I would very much recommend them! Even during the lot transition, they have been very professional and willing to help as much as they can. The staff went above and beyond to show their appreciation! Thank you!

Rory was able to find the exact vehicle for our needs and gave us the best price possible.

Friendly and helpful. Always near & eager to satisfy.

Everyone I spoke with was very polite and kind. John Downs was beyond Awesome!

Everyone is helpful & nice. Theyre open about what your repair will cost, so no surprises. They even set me up with something to drive while my car was being worked on.

Have purchased five vehicles here. Have always had a good experience, excellent service, and able to negotiate reasonable price.

Love my 2015 Equinox.

They have great service but, they didnt want to sell a car very bad. Went in to pay cash for a vehicle and they wouldnt come down on the price. I was very disappointed.

Efficient, courteous service. I appreciate that the technician in the front office went into detail explaining the problem and how to prevent it in the future.

I used the jeep service center & they were amazing!!! I was able to drop my jeep off without an appointment (I think they knew how extremely stressed I was about it😅) they got it in as quick as they could & put me in a rental. Then they had me back in my car the very next day! And I called numerous times and each time Matt would answer all my questions & was extremely nice!Thank you Tommy Nix for the amazing team!

Why does a person drive over two hours from Joplin, MO to buy a vehicle from Tommy Nix Auto Group? SERVICE. Keanu was considerate, above-board, and took care of everything. Ive never seen a sales rep work that hard to make a deal happen. There were no surprises, NO hard-sales techniques, and he made sure I was fully informed every step of the way. I would DEFINITELY make the drive again to be treated the way he treated us!

Tommy Nix is always fast and efficient and makes sure that you are good to go and taken care of. They always check for everything and make sure the vehicle is safe to drive home. I always feel confident when leaving my car with them and driving it home afterwards that they will take care of everything. I would definitely recommend them to anyone I know and I of course always do!

Great place to visit great place to shop for a Truck. SUV. Van .Car. Great family to work for

We pulled in pretty late, and they didnt have much of what we were looking for in our price range, but the guys were super great about letting us look at the vehicles similar to what we were looking for. Would be happy to go back when this COVID craziness is over and our finances stretched a little less thin. Actually felt like we were talking to a human being who understood us rather than someone just trying to make that sale.

John Downs and Matt Trott with service department has the greatest customer service! I bought my car from John a year ago but if I ever have issues or just questions I know I can reach out and he is always willing to help! Matt helped me with a flat tire and was so kind and willing to do the best he possible could to help me. Definitely feel like I can call the dealership with anything needed and they will do everything to help me. The flat tire is the only issue I have ever had with my Jeep and I love that it came with roadside assistance and free oil changes! Just wanted to let everyone else know how amazing these two and the rest of the staff have been to me. Thank you Tommy Nix!

You will be there all day to get no advice

Fast, easy, professional experience. Great vehicle too!

I took my 2016 Equinox in for oil change and inspection. Russell and all of the crew were very friendly and helpful in everything that was taken care of. I will take both of my vehicles to Tommy Nix Chevrolet and no where else.

Short sweet and got the answer I needed

Purchasing a car and finding out it burns oil and coolant during the first week was not fun. Additionally, I had to do my own research to find out the engine has been changed. In the world of mechanics these things are hard to miss. I deeply question if they truly check and inspect their vehicles. I was able to return the car and found out that the sales manager was a reasonable person. The salesmen and mechanics I find to be either ignorant or perhaps deceptive. The communication between departments is horrid and if you get a car here make sure it is brand new!

Bought my first Tommy Nix car four years ago. I just turned 73 this month. I have always wanted a Jeep so I stopped by to price them. Never dreamed I would be able to afford one. I told the sales man that I just wanted to price a Jeep but I didnt think I could afford one. Your sales man smiled and said maybe we can help you 🙂🤠. I drove my new Jeep off your lot within the hour. What a beautiful birthday 🎉. Thank you so much.

Very prompt and professional service. Very virtuous staff.

Best car dealer around Tommy Nix is a very honest guy and treats you like family been trading cars with him and only him for 20 years!

Keeanu Poe was very helpful, polite and honest. Plus hes a veteran. We are thankful for his service to our country and his attention to detail. He listened to us and helped guide us. Highly recommend him. Would deal with him again.

Marcus is great and all the staff was super friendly!!

Everyone is always so accommodating & polite.

Great customer service! Highly recommend all aspects of the dealership.

Great staff...very helpful...and accommodating.

Excellent service and i would highly recommend their service department

Took really good care servicing my car. Pleasant bunch of people!

Only visited the website but everything was laid out clearly.

The negotiating process took longer than really was necessary and it did not end well. We told them exactly what we could do and they would not come out and say yes or no. Our time is valuable and we did not want to waste their time either.We did come to a satisfactory agreement on the vehicle and decided to purchase the vehicle and we are very happy with the purchase.

Quality work and friendly people!

Updated review! 8/29/20 - I had an appointment to get my oil changed this morning and Tommy brought my 3 year old son donuts. We were in and out quickly and the waiting area was very clean. They even vacuumed up the fruit loops my son dumped all over my car. Great service!!Keeanu went above and beyond finding the car that worked for my family. Everything was done by text and online. They were all so helpful and friendly. It couldn’t have went any better than it did.

Really good do far.

Bought a brand new truck on the day I picked it up didnt get a thank you from anyone not one person just the salesman did which I thought spending 45000 dollars would at least get me one and my sirus was never hooked up or worked was told that I had to do that myself Ive bought new trucks before and never had to do that will not I repeat will not reccomend this place to anyone

So after starting the process on Saturday evening. Came in Monday to just look at vehicles. John Downs helped us look and try out about 10 different cars. We probably looked at all of them. After about an hour and half, Tommy Nix got us the vehicle we wanted for the price and down payment. Needless to say it was the best car experience we had. What is even better is that there was no hassle, no pressure to do anything. Our whole process took 2.5 hours. From the minute we walked onto the lot until the minute we walked off nothing but great service. Definitely would refer others and come back when we are ready for another.

High praise for service department person Russel for his knowledge and helpfulness on problem Thanks.

They tried hard to get me into a ride that was

Fast friendly and fair serviceClean facility

This dealership so far has been great. Customer service was great and John who sold me my car was wonderful. The owner called me and was able to help and fix all my problems and went far above my expectations. They definitely have my business from now on.

I bought my SUV from them in June. My sales John Downs was awesome and he really worked with me. And continues to do so. This morning I had a problem with my car and I spoke with him and he knew what t was right away. It turns out it was just loose battery cables and it drained my battery. Thank you for your time and continuing to help me. Its very much appreciated!

Awesome to work with

Huge shout out to John Downs at Tommy Nix for helping me get my new 2018 Jeep Compass. I will 100% recommend everyone I know to go see him and the rest of the Tommy Nix team when buying a new vehicle. You guys are awesome!!

Super friendly. Didnt end up buying from them but very much appreciated their openness and help. Will definitely use their service department! Looking forward to when you guys get your Jeep accessories department!

Love it great experience great people keep up the great work

Be very careful when making a deal here!! We drove here from NW Arkansas because my husband went high school with Darrel Yates. Don’t take there car for an overnight test drive, your trade-in might be gone the next day like ours was. This man will pray with you right before he bends you over and gives you the shaft! Buyer beware. (Oh, and the SUV broke down, a POS)

Very helpful and friendly!

Awsome we got our beautiful dodge ram ty to dealer ship n John our sales man helped us

Big thank you to Tommy Nix and his people. We sent our daughter in who really needed a bigger vehicle since she had kids and Tommy and his people REALLY helped her out. BIG THANKS for not taking advantage of a young family.

I have to start by saying that my husband and I avoid dealerships if at all possible. We visited Tommy Nix because they had a specific car we were looking for. We couldnt be more pleased!! We live over an hour away so we contacted them via phone first and Clint was incredibly helpful! Before we went, we already knew a lot about the car to make it worth our while. There were no surprises when we got there. It was just as described and the pictures hed provided were accurate. Everyone we worked with there was extremely pleasant. The owner, Tommy Nix, was there and introduced himself to us. He was very pleasant as well. We ended buying our car there for a great price. Were extremely pleased with the service and honesty of everyone there and the overall atmosphere. They were just super awesome to work with! Make sure you ask for Clint when you go :)

Absolutely five stars hands down! I would recommend this place to anyone looking for a new car! They helped me get exactly what I wanted with the exact price I wanted! Theyre awesome would definitely work with them again!

Looked at a Daytona charger. The car was nice. I personally felt the car was over priced based on the market I had been researching and Carfax where I found the car. Also backed up by KBB. Sales Manager and salesman were very nice but pretty firm on price. Come to find out the car was Tommy Nix daughters demo and my wife and I got the feeling they just didnt want to sell the car. We would up purchasing from Chris Nikel. Your mileage may very depending on who is driving the car.

Ive had a great experience with them. I live in Indiana and the salesman I had told me everything about the truck I was going to purchase. Even posted it on YouTube so I could see the truck. With paperwork and all I had the truck delivered at my door within one week. It was everything I wanted plus some when I got it. Thank you so much. Gods blessing on your business. If you need a good salesman contact Joshua James.

Very accommodating!.

Great customer service

Have had positive experiences using the service center. The staff are friendly and timely.

They are very compassionate and understanding! I appreciate everything Tommy Nix has done for us.

Overall, the experience wasnt horrible, but the salesman was being pushy and that is always a turnoff. I will not state his name, but will say he promised not to send our credit inquiry to a bunch of credit lenders and thats just what he did and it knocked the credit score down 8 points which was what I was trying to avoid.

This is Debby, I like how friendly this used car lot is. And they will go out of there way to satisfy you in anyway possible. Thank you for your service. 😎🚙💨🚦🚗🚕🚓

In a town i like

Very friendly service

I have to say thanks to the guys at tommy nix, they will help you all the way. Its great to do business there, will highly recommend.

Bought my first car here today, a preowned sedan. If youre tired of over-zealous salespeople who lie and make car shopping a nightmare, check out Tommy Nix Auto Group. Honest people, hometown feel. Chuck sold me the car I wanted at a price I loved.

Mr. Nix himself seems to be a very kind man. However his staff does not seem to know much about proper customer service. This makes the 3rd bad experience I have had in dealings here.I have been speaking for 3 days with members of the sales staff about 2004 GMC 2500, they have sent me pictures and assured me the vehicle was still available and that they would get me the price asap... They told me this for 3 days, then an hour ago informed me it was taken to auction yesterday...this is terrible business...After having a bad experience Mr. Nix himself called me to take care of the issue. This is extremely important and rare si this made the experience much better. Thank you

The owner is full of himself! He doesn’t care about customers he cares more about his ego! Don’t waste your time here! There are too many places you can go where you are treated with respect and get better deals.

Bought a used truck here last week. We drove from Missouri to get this truck. We got home, all was good, started it the next day and the check engine light was in. Took it to OReillys and it shown 2 catalytic converters were bad. Any car person knows those are expensive. OReillys said the code had been cleared multiple times. We called Tommy Nix, they asked us to get an estimate as the miles were so low Ford should still have a warranty. Vance Dealership in miami ok said we were SOL. We called Tommy Nix back and told them the repairs were going to cost $2100+ and we werent good on that or happy with our purchase. They assured us they would make it right. We drove the truck back down, they fixed it as promised and tonight we get it back. Anyone there was more than willing to listen to us as we expressed our concerns. Now my hubby has his Christmas present in time for Christmas.

These guys were awesome, answered all my questions for weeks before the purchase and even helpful after the purchase. If your looking to buy a car here is your place. We will be back.

I was on my way to Broken Arrow to buy a car. Stopped in here first to see what they had and left with a car from them instead. Clint was my salesman and he worked his tail off to get the sale. I left a happy man. I wish all car lots worked like these guys do! Outstanding work, guys!!

They were a little fast

Im Tommy Nix and I will take your moneyTreated us like we were idiots and unworthy of their time when we were doing research on vehicles because he is extraordinarily tall and we need to make sure he fits comfortably as possible. Basically we told them we werent looking to buy right away and they wouldnt show us a damn thing. Vultures. We bought a truck in Pryor because the service was so poor.

Bought my first new truck there

Awesome dealership. They only sell quality cars that have low miles and are in excellent condition. Everyone there is extremely helpful. Ask for Zac hes a straight shooter and will get you a great deal with no bullshit.

Ran a credit check when I expressly told them not to because I was going to see if I could get a better deal somewhere else. They even sent finance papers to the credit union. It almost caused a big mess when we bought from another dealership and they used the same credit union. Were not the first ones who have had this problem with them and Im sure we wont be the last.

I had a small misunderstanding with the service department, but Tommy Nix himself called me on Christmas eve to resolve the minor issue, calling me on Christmas eve to resolve an issue as small as it was, I very much appreciated. Ill continue to do business with Tommy Nix and his staff.

The workers are very professional the only problem that I have is with stuff being so expensive labor being expensive it costs an arm and a leg to fix things but I guess its just how it goes

Kody is the best,thanks for a great experience

They are awesome . It was great the employees was awesome wonderful . I got me a new car an i love it .

I was in and out in less than an hour. Always a clean dealership and friendly people

I think it is so sweet when a nice looking guy greets me at the moment