Highly recommended! They had a rare plumbing part available that the competition said no longer existed. They even helped me assemble it

Called to ask if they had work station sinks on display that I could view. The persons on the phone shared that I would need an appointment. I then shared sure, I could do that, but I would need to know if they had sinks on display or making an appointment would not be necessary If I could not view. He said I may have them but you would need an appoint to review size and specks and things like that. Not the best phone etiquette and seem to not be knowledgeable about what is available in the store. Only seem to want to talk appointment.

I highly recommend Keller Plumbing Supply. Marie and Aidan are always helpful and try to give each client personal service. Be sure to schedule an appointment for the best service.

I buy my Noritz Tankless water heaters here. Never had a bad one in 15 years

Kaleb, nathan, Dave are awesome, love shoping there,

As usual they are on it and very professional.

Weve had great service. Our contractor sent us to Keller for remodeling 2 full bathrooms & our kitchen update. Our sales person was very knowledgeable about all the parts we would need to get the job done, as well as guidance on sinks, tubs, & multiple shower heads. The parts department was very helpful in troubleshooting another plumbing issue in our other home. We really appreciate Keller Supplys service & friendliness! Thank you!

I use Keller Supply Tacoma showroom very often for my clients AND for myself. I always receive the best service from Marie and Aiden-they are friendly, helpful and know so much about their products. Be sure to make an appointment-thats not a suggestion, its a requirement:)

Theyre busy in here. That might be a good thing, but theres such a thing as being TOO busy. The clerks, Marie & Aidan, are so busy they cant help you. First, you need an appointment, then you need to wait for them to have time to look up prices...they were going to take DAYS to look up prices on specific items that I supplied catalog numbers for! My contractor had recommended them, we were on a deadline...Keller couldnt meet that deadline.I went down the hill to Water Concepts without an appointment, got served immediately, I then called back with specific items I selected and immediately got prices...I paid on the phone and was done with my order before Keller could even bother to fit me in....SKIP.

I had an appt and was kept waiting about 15 minutes while listening to my absent saleslady’s giggles while she chitchatted with contractors. I understand the need to help the contractors/plumbers—but when she finally started helping me, she would abruptly leave without excusing herself if a plumber appeared. I felt as though she thought she had the sale sewn up (thru my designer who couldn’t be there) and she just really didn’t want to deal with uninformed me. Rude. Condescending. We are not going to order from Keller. And I hope someone tells Marie that it’s not cool to call women older than her by affectionate terms. Grrrrr. They need more floor help.

Terrible customer service. Came in for some items and had to wait for Pam or Pat whatever her name was for 40 minutes because she was too busy doing nothing. When I stayed and did not leave, she finally talked to me and was acting so rude that it was hard to believe its even possible. Took her forever to find what I need in the catalog, and when she did, turned out that she does not know how many inches are in a foot, so I had to do calculations for her. Oh, yea, she said that a pint of rubber glue holds up to 8oz of it! When I gave her a paper with calculations, she hit the paper with her hand and said I need to tell her what I need. This was my first and last time in Tacoma location. Ive been to Keller in Auburn and Bremerton, and would highly recommend those to anyone, but never Tacoma store.

Great place for all your plumbing needs

Our contractor sent us there to pick out fixtures for our home renovation. Marie was unprofessional and at one point even condescending. We had to walk out when she told us we would be better off going to Home Depot. Wouldnt recommend this place to enemy.

Not too friendly or good service