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AgriShop Tacoma Ace Hdwr
2012 S 12th St, Tacoma, WA 98405, United States
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AgriShop Tacoma Ace Hdwr
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Vo
Review №1

Small store, big heart. I have always found employees here to be friendly, knowledgeable and eager to help. I came here after I was unable to find materials for a job at the larger stores and within minutes the staff pointed out exactly what I needed.

Da
Review №2

They got my mower all serviced up for cheaper than what they said it would cost initially! People here do good work, honest work. And that’s saying something during these times. Mower went from wouldn’t start, to starts on the first rip! Pulls so easy a child could do it.

Ru
Review №3

Great experience! With the help of the very knowledgeable Len, I got the tools I needed and was on my way in no time.

Mi
Review №4

Like the classic hardware stores of yesteryear, great personal service here. They helped me figure out the size screw I needed for a saw I hadnt even bought there -- took them about 15 seconds, bc they know their stuff.

Gi
Review №5

Always always always so helpful for a small little store but yet they still have three or four employees helping on the floor plus a cashier. Now I call that customer service

Do
Review №6

Excellent hardware store, when you want it right the first time. When you need to talk to someone who actually knows about all the products they sell and if they dont they find you a real person in store who actually does work without wasting your time or money. I have been well served by this store for the 17 years that We have owned a home in this area. Whether its painting the house, lawn equipment, and since its an older house,the ubiquetous plumbing issues, drain cleaner, washers faucets and fittings. No matter what breaks theres always someone there to help not only save a few dollars in telling you how to effect the repair. When you need real help its not like the big box stores wheres everyone works really hard at pretending to be working or running away everytime it looks like they might get asked a question. I Love this store I do my stocking stuffers from here on Christmas Eve, because everything is useful and purposeful and quickly accessable. Amen

Ja
Review №7

Customer service in the parts department was STELLAR! I will be shopping here again! I brought in a hulk of a Stihl weedeater with an unusual part, and she knew what the model and part was right away, and ordered another! Very affordable, and friendly atmosphere! Please go here and experience it for yourself!

JT
Review №8

Unfortunately they couldnt help me get my chain saw fixed. But they did help me find some places that could help me. Thank you.

Di
Review №9

When covid hit this store was so helpful and the staff are always very friendly

Al
Review №10

I bought a lawn mower from a pleasant fellow named Keith. He was knowledgeable about everything I asked and made my purchase enjoyable.

Ch
Review №11

I havent had the best of luck with this location. The service is hit and miss. Sometimes I feel great leaving and then some visits go differently..

D
Review №12

Good power equipment selection if youre after things that will last like Honda generators or Stihl chainsaws. The stock is a little slimmer than usual at the moment due to covid related supply-chain issues. Decent rewards program.

Ca
Review №13

Weve shopped here for years and theyre great, and now I owe them a real debt of gratitude for helping me through a difficult time. My uncle passed away in December of 2020 and as I write this Im still in the middle of clearing out his apartment. Not only did the AgriShop Tacoma team make it easy to buy what I needed over the phone and then just zip inside for pickup, but I got a couple genuinely useful suggestions from their manager. I feel bad that I forgot to write down her name but ALL KUDOS to her for recommending contractors bags in addition to regular garbage bags!

Cr
Review №14

Usually pretty helpful. Pretty amazing to have a small town hardware store in the middle of the city!

Ch
Review №15

Very helpful staff. Employees do keep a watchful eye on u like if you are there to steal. I didnt like that.

Ti
Review №16

Great place, super awesome customer service and prices were better then the bigger stores.

Th
Review №17

Great service and knowledgeable customer service staff. Had the special part I needed for a 30 year old lawn edger.

De
Review №18

Super helpful well organized.

Aa
Review №19

Good place to have keys made

Da
Review №20

Great customer service and good selection

Ly
Review №21

Very helpful for your needs

Je
Review №22

This isnt a big store but for its size, theres a little bit of everything. The staff is always friendly and helpful. This is a great neighborhood shop to go to!

Or
Review №23

I have been stopping by here to pick up equipment for work and supplies for projects for years. I have always had the kind of customer service experience that you hope for, and the owner, Kieth, is very upstanding and knowledgeable. On the rare occasion there was an issue with a product, he made it right immediately. I would recommend this shop to anyone.

Ja
Review №24

They know how to fix things and know parts you need.

Ki
Review №25

What a neighbourhood hardware store should be with helpful knowledgeable staff, comprehensive inventory and fair competitive prices. Skip the big box store and save yourself time driving around and walking miles within the big box store.Keith is the manager and he runs a great store. He and his well managed staff make shopping a welcoming experience. Prices on power equipment are competitive and the staff recommend the right tools for your needs. I have shopped here for years.

Br
Review №26

Great neighborhood hardware store. Hospitable and knowledge crew. Not open on Sundays.

Ti
Review №27

Dropped off a Toro mower for warranty repair. Wish they had more dealers to work on equipment. Very small parking lot. Well see how long it takes for repair.

Je
Review №28

Great neighborhood hardware store

Er
Review №29

Small but great customer service.

Sh
Review №30

Great local shop. Equipment repair staff is great and other staff is very friendly and helpful

Br
Review №31

Because you can get garden cart and other things and garden stuff

Ta
Review №32

I needed a pair of hose bib (washing machine faucet) top packing/top washer and neither home Depot nor Lowes carries them except to match their own hose bibs. Ace Hardware had them at 99 cents each, so I couldnt be happier with Ace!

Ed
Review №33

Great neighborhood store with great customer service.

Ja
Review №34

They are customer oriented and have some truly knowledgeable staff. I enjoyed shopping there and recommend them highly. The are an ACE hardware connection which adds to the convenience of shopping.

Ka
Review №35

Ron Jones referred me to this shop for repairs on my pressure washer. I walked right in and a staff member was able to quickly diagnose the issue with my machine, pointing out the issue, which, in my case, was no longer operable. As a result, I ended up buying a better pressure washer with a great warranty!

La
Review №36

Always a helpful clerk to help assist with DIY projects and love to window shop the aisles.

Sh
Review №37

Excellent customer provided by Keith.

Po
Review №38

Always helpful but limited

Ro
Review №39

I have used their service department on many occasions. They are very friendly, efficient and fair. Highly recommend their service department for your lawn equipment needs.I have only bought two lawnmowers from their store in the past 20 years. When you buy quality equipment, it lasts and lasts. If you are in the market for a lawnmower, they carry the best equipment in town.

Re
Review №40

I had the chance to meet Mike in the Chainsaw Dept. Mike was very helpful in answering my questions. Mikes customer service was stellar. Its always nice to see a smiling face from a Employee who really likes his Job and cares for his Customers. I was so impressed with Mike that i spoke to the owner (Keith) to share my thoughts. Thanks Mike!

Sc
Review №41

Ive almost always had good experiences with both the landscape maintenance (Agrishop) part of the store as well as the Ace Hardware part. However, I came in to buy a tool recently and noticed the entrance doors covered in signs explicitly saying that face coverings are required to enter the store. Inside, 3 out of 5 employees I could see were maskless all or most of the time and one customer was maskless too. It was disturbing to be inside a confined space with so many careless and maskless people. It was all the more annoying considering the effort they put into the signs on the entrance doors. I still bought the tool (from outside in the parking lot) but will not be returning for anything while the Covid crisis is still happening.

j
Review №42

This Ace is the best local business. They are so friendly and helpful when I come in. I appreciate the female employees because, while everyone is nice in here, its great to have a woman to talk to.Its not huge in here but I generally find what I need. Literally within one minute of walking in the door, someone offers to help me and leads me right to what I need.Im glad to have this anchor of a business in my neighborhood!Parking is easy in their mid sized lot.

Ja
Review №43

Usually helpful staff. Decent inventory for local shop. Higher prices than big box, but certainly more convenient for everyday items and more!

Ca
Review №44

Always super helpful, I had a really hard time loading the string in my weedwacker and I just took it there and they did it for me. Free of charge. I adore that place!

Il
Review №45

They usually have what I need and they have great customer service. You wont find that at Homedepot

Ni
Review №46

Really helpful employee who found us what we needed right away (and came back to check on us afterward and directed us AGAIN to the next thing we needed to find)

zo
Review №47

Almost everything you could need without leaving town! When were doing projects, we often dont want to take an hour away to visit the big hardware stores. This is very convenient, super helpful staff and a great selection of items.

We
Review №48

It is the people here that make this place so awesome! The staff are very friendly and helpful. I much prefer it to the large big box stores where you have to chase down workers as they duck and dodge aisles to avoid you ;)

Mo
Review №49

Keith and Dave were so helpful! Fixed me up (and i came in late in the day) got me what I needed, (helped me figure out what I need too!) And got me back on the road! Thank you both so much! I was so frazzled, and stressed from the day! Youre a wonderful local shop! Ill be back next time!

Je
Review №50

Here is a helpful local store. I always get a hello when I go in. Good selection. I like the power tool selection (chain saws and garden equipment).

CJ
Review №51

A little spendy, but good selection

ch
Review №52

Great clean nice people

Ja
Review №53

They had the part I needed and it was nice not to have to travel far to get what I needed. Price was better then the big box stores as well. I would always recommend some one to this hardware store if you looking for good service and a good fair price.

Kr
Review №54

Great small hardware store.

Ja
Review №55

They do a great job of helping people that dont know what they are doing

Pe
Review №56

Very friendly and helpful staff. Prices reasonable. Only problem is they dont always have what I need.

Do
Review №57

My place for tools

he
Review №58

Great people very helpful

Ba
Review №59

Danielle the cashier was kinda snooty

Un
Review №60

Great friendly service. These guys understand customer service. Keith and all his people are a pleasure to work with.

Da
Review №61

Took lawnmower in to replace dented mower blade. Told me I needed a new mower. I chose to simply replace blade and now mower missing the priming button and will not start.

Da
Review №62

This is the place to come for all your lawn equipment needs. MIKE in parts has never not found or fixed what I have needed. No running around looking or calling other stores. Prices are the best and always available.The employees always go above and over the top to please.I wont shop anywhere else.

Jo
Review №63

This Hardware store has a small town feel. The staff is friendly and knowledgeable. Pricing is great it matches the big box stores

Wa
Review №64

This was my first visit to AgriShop, what a great, friendly, locally owned business. I was warmly greeted and the folks back in the parts department were very helpful and had the exact parts I needed for my Stihl trimmers. I am already looking forward to my next visit!

La
Review №65

Only place I shop for gas tools

Li
Review №66

This was not my best isnt there but they were super busy. The guy forgot that he was taking out two bags of dirt for me because he got distracted by putting up a lawn mower and I had to wait forever to get a key made. But always really friendly service, its convenient and the prices are reasonable.

Ma
Review №67

Parts department is awesome. They really know their stuff.

J&
Review №68

Good selection of stuff and great service. Always can find a knowledgeable person to help select products.

Le
Review №69

Not my favorite hardwood store to go to but it is closer then some and can be more convenient at times

Ro
Review №70

Friendly and fast.

Ti
Review №71

Very friendly and helpful staff

De
Review №72

Great service & they always have what I need. They go out of their way to provide good information as well. I dont think Ive ever had a question they couldnt answer.

Da
Review №73

Great place for lawn mowers and other garden equipment. They repair and sharpen blades also.

Th
Review №74

Great place! Nice people who are very helpful. Best of all...your greeted at the door by BigFoot!

Ed
Review №75

Nice attention. I feel good, because they help me good.... am recommend

Le
Review №76

The employee was overly helpful. I felt like I couldnt even look around because I felt like he was going to walk me through the storw holding my hand. I felt like he thought I was going to steal something. He helped me find what I needed and then took me and the item up to the cash register and I wasnt done in the store. I dont steal so I was kind of offended.

Da
Review №77

Recently purchased an Oregon power equipment chainsaw. Keith was very helpful and put together a package that was what I needed despite not being the way the manufacturer wanted it sold. Ive also purchased parts from them for other things and got the same good service.

jo
Review №78

This is my neighborhood ACE store. Always friendly and helpful. Today I went in for a pulley for a brand of mower that they dont even carry and the nearest distributor for this mower is in lynnwood. The man at the parts desk took the time to look it up for me on the web. Even though they didnt carry the pulley word was passed around through store personnel and customers within earshot. Wasnt long before I had a referral to a place that might have what I needed. Its nice to feel like a valued customer even when they know that the time they spend will not yield a sale for their store. Big thumbs up to the parts and service desk once again.

Ky
Review №79

Always friendly and helpful

Ma
Review №80

Love this location!

Ho
Review №81

Its small and limited supply

Sk
Review №82

Very helpful Personnel no long lines lots of variety choices all together just very helpful and nice little store got everything we needed.

Jo
Review №83

Got my lawn mower blade sharpened like every year and my friend found the locks he has been searching for. Great day at Agri shop its a hidden Gem of a store and they have been local for years.

Ke
Review №84

Amazing place with great service. Came in on Sunday and didnt know their maintenance shop was closed but they had to guys that were more than helpful. Shout to Josh calkins and John olsson they really saved the day for me when I came in on Sunday. Definitely would recommend to anyone.

F
Review №85

Great place to shop for household needs

Da
Review №86

This place has the best customer service of any hardware store in Tacoma Ive been to so far. I get asked if I need help at least two or three times every time I come in, and employees have unpacked items for me to see if they have something. The people working checkout are always warm and friendly too.

St
Review №87

Its a lawn mower maintenance and repair shop. You know it is actually very difficult to find high quality lawn mower engine mechanics. It takes a devoted kind of specialist to do the things they can do.

Ke
Review №88

I was here for paint and the service was awesome.I was in the middle of a project when I ran out of paint. No biggie, I had the formula and knew exactly what type to get. But, the store I went to (not this one) had an employee who botched the paint recipe. I noticed once I started painting the wall. I had a wall with two different shades. I tried to finish with the new shade, but it just didnt workI popped over to ACE, the owner helped me, giving me nearly an hour of her time to accomplish what was a nearly impossible task - remixing a half of a gallon of paint (I had used a good chunk of it) to match the color on the quart of paint I had started the wall with originally.Long story short, she nailed it, was kind, patient, and didnt even charge me for the fix. I would definitely go back for any of my paint needs, not to mention any other hardware needs I have.

lu
Review №89

Good little hardware store. Ive been in a number of times over the past couple years, Theyre always very helpful (I get asked a few times if I need anything as I wander the store) and actually have a decent selection for such a small spot.Only complaint is the short hours they tend to keep, but its possible to find a time to get over there.

Ma
Review №90

I always go to Ace for the great service, especially if I have questions.

Ja
Review №91

Always helpful and friendly.

Ja
Review №92

Here for plumbing parts. They did not have them...sent me to right place. Friendly neighborhood place. Old school service.

MC
Review №93

Went above and beyond to help

Vi
Review №94

The Agri-Shop guys/gals know their stuff. They will make sure that you have the right tool for the job, and help you maintain it. If Im going to spend $$ buying a mower or a hedge trimmer, its not going to happen at a box store.

Ke
Review №95

My favorite neighborhood hardware store.

Pa
Review №96

Good place to get your California Trimmer sharpened. Also very good place to buy yard work equipment like chainsaws, blowers, etc. The staff is very knowledgeable and helpful.

Pa
Review №97

Good hardware store and excellent selection of mowers and landscape supplies

Pa
Review №98

The employees here are very knowledgeable and friendly!

fi
Review №99

Great help... saved the day.. nice to have a good person to wait on you. and get it right..

El
Review №100

It was closed didnt get to get what I wanted. Alot of places says there open or curb pick up and they closed. Dont get it.

Information
14 Photos
100 Comments
4.4 Rating
  • Address:2012 S 12th St, Tacoma, WA 98405, United States
  • Site:http://agrishopace.com/
  • Phone:+1 253-272-9331
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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