Awesome place. Daniel really helped us out and we got exactly what we were looking for. Didnt seem like we were there forever either. Been to some dealerships and it took forever to walk out with a car. We felt taken care of by Daniel and I recommend him to anyone wanting to purchase a car!

I brought my car in as a walk in, because there were no appointments available, and the service provider got me right in. She was friendly and knowledgeable. The waiting room was very nice. The job was done well and quick.Thank you!!!

Always get a reservation if possible. They are super busy, which lets you also know that they are that good!The maintenance for my car was quick, easy and out of the door within an hour.Thank you Tacoma Nissan Service Team.

Darren was awesome, he stayed on it and purchasing a vehicle painless and smooth. His ability to stay on top of things kept my purchase moving along, when I arrives it was a matter signing and leaving with my new truck and it was fast!

My friend bought a car from Nissan Tacoma for ~$18,000 the end of Oct 2021. She had to replace her previous vehicle since it was stolen and parted out. Unfortunately she did not have gap insurance so didn’t get any extra funds for the car. She purchased the vehicle. The next day the heater stopped and a few days later the check engine light came on. She went back to Nissan Tacoma and asked for help paying for any needed repairs since she only bought the vehicle a few days prior. Nissan of Tacoma only agreed to pay 50% of the diagnostic and no repairs. Basically a $50 discount. She left. She took it to a non Nissan service center to get a diagnostic for a $100. She learned that the morning she bought the car someone reset the check engine light 2 hours prior. It was verified that it was performed by Tacoma Nissan since they have to sign off on it. The light had three warnings that were significant and the heater needed to be replaced. I saw the diagnostic so there is proof. My friend went back to Nissan with the paperwork and pictures of the testing. She explained that she was a single mother of two who works cleaning houses and cannot afford the expenses. The manager told her that they would quietly take the car back as long as she did not put in a bad review about resetting the warning light. She was basically presented a verbal non disclosure. My friend does not feel comfortable telling the truth after being threaten. I didn’t agree to a not write a review. She is the kindest friend and a wonderful mom with really cool kids. All I can say is shame on you!

Had a warranty issue on new vehicle. They got me in at best time for me and did a thoroughreview of the situation and promptly made the repair. I was then given detailed explanation of what occurred and how it was corrected.No charge and discounted for future service.Very professional and costumer oriented approach. This is very typical of the staffand level of service at this dealership. I have been with them since 2013, my second new car purchase.

I had the best experience I’ve ever had at Tacoma Nissan! Cindy helped me with the car that I wanted to get and was able to work out an amazing deal for me! The process was the quickest and most efficient I’ve ever experienced. I would recommend this car dealership to anyone looking to buy a car. This was my first time buying a car alone and I couldn’t have asked for better service.

These guys worked extra hard to get us exactly what we wanted. Fast purchase and approval process and reliable staff.

Tacoma Nissan knocked it out of the park with customer service! This was our first time there to get a major repair done and they assured us it would be taken care of! The were so friendly and fast, this will be our new go to for any work on our Nissan now. Thank you guys so much!!

It was great, even though I was there for the most part of the day. I had a wonderful time. I let them know what I wanted and they work it out. Thank you

Lisa in Service. Simply amazing. She was very nice...she went out of her way to ensure I was taken care of. Helped on a warranty issue I didnt know about. She is one of a kind!

My fiance and I purchased a new 2021 red titan. Our sales consultant Blanca was so helpful and great customer service during the process. Comfort of area where price was agreed. Vehicle was available in red color. We would definitely recommend our friends to Tacoma Nissan if they are thinking about upgrading their vehicles.

Scheduled my appointment online and that was super simple, along with all information over text messaging but the things I was super upset about was they never reset my sensor that pops up saying change oils soon and also never put a new sticker in the window, which is simple and it also on the inspection sheet so if they didn’t do that I question want else was missed. Customer service was great and super polite.

Service was quick. I was able to go in even though I didn’t have an appointment. They vacuum the front carpets and give a complimentary wash after service.

Lisa and Alyssa were awesome! Lisa stayed late to meet us and take care of our vehicle. Very much appreciated.

Cindy was easy to talk to, very informative. We left with a good feeling. I plan to send family to Tacoma Nissan in the future.The only thing I would want different on the Nissan Frontier would be a gas tank lock. We plan to buy one. Other than that, enjoying every ride/drive.

Excellent service from start to finish! Great communication provided by Marjorie from the initial inquiry until delivery. tom did a great job assisting us with signing the purchase docs online and over the phone. Cindy did an excellent job showing us the truck and providing all the information about it. The closing process was seamless with Matt in Finance. Everyone who helped with this purchase did a great job and we appreciate them all.

First time customer for oil change. Came at the end of the day, they got it done quickly. They checked the major points of the truck for safety and wear. Quick, efficient, and friendly.

I was initially coming in to get a small part fixed on my car. While waiting I decided to look at what vehicles they had to offer with a possible upgrade in mind. I was helped by a nice man at the service desk with eye glasses and Darren. They were very accommodating and patient. I left with a beautiful Nissan Rogue and love it! Thanks Darren!

Smooth car buying experience from start to finish. Daniel took great care of us and answered all of our questions. I was most impressed with the ease and efficiency of finance. The entire experience was pleasant and stress free.

The staff was really nice and very helpful.

My first oil change after purchase. It was free! 👍🏾 :). And, the two guys fixed a panel that was loose, for me! Not, part of the service! 👍🏾👍🏾🙏🏽 Overall, very pleased with the entire process! Thank you all soooo much! It means a lot!!!

Buying a new truck was a great experience at this dealership. Sales and service folks are all awesome. Thanks, Blanca!

I was pleased because the work was done on time and as per the estimate. Also - I was told the brake service I had was to include the rotors also, which is normal. When I picked up the car, I was told after the brake area had been disassembled, it was noted the machine used to do the maintenance on the rotors, was broken. Instead of doing a less than acceptable service, I was told the mechanic put new rotors on the brakes - this was very awesome.The 4 star, instead of a 5, is this. Im a bit worried because this was not indicated anywhere in my paperwork I received and If something did go wrong, is it under any type of warranty? I dont really know as that was also not included in any of my paperwork...

Outstanding detailed service! Salvador Garcia is a customer service representative that everyone would want to know! He is a valuable asset to Tacoma Nissans business.

Recently traded in my 2017 Nissan Rogue for a 2021 Nissan Rogue. Our seller, Blanca was great with us and our kids! At first we were just looking and in the end, we were able to get a great deal! Everyone that worked with us was great! We absolutely love our car!

Awesome first time experience there. Oscar was a great help on helping us find our family car!! We needed something bigger and we got it. Everything went smooth, and perfect! We love our car so much and can’t wait to travel to our new home In Alaska with it!! Thank y’all so much!!!

It is always a pleasure doing business at Tacoma Nissan. The Nissan team are always pleasant, knowledgeable and professional. My interactions have almost always been with Alyssa, who is a rock star! I will definitely recommend Tacoma Nissan to my family and friends. VL Coffiel

Darren went above and beyond to provide me with the most seamless and pleasant experience I have ever had with a dealership. I am very grateful and I am actively recommending to my friends and colleagues to go to them when shopping for a new car or lease, especially the Nissan Leaf which really impressed me too. The rest of the team was very friendly and professional too, they had a wealth of knowledge to share about the product, I never felt rushed or played like I did at other dealerships, I cannot praise them enough. It was the best we could hope for and then better. Thank you to Darren and the rest of team at Tacoma Nissan!

The Nissan Service Center has always been very pleasant to deal with. Alyssa has been my rep each time Ive gone and has always been amazing and professional. Even when they are running behind, they go above and beyond.

Purchased a 370Z from Tacoma Nissan, service was great, staff was great and Blanca my sales rep was awesome! They went above and beyond my expectations. I highly recommend and will continue to do business with them.

I had a wonderful experience purchasing a vehicle here. My salesperson, Blanca was great. She was very knowledgeable and made the whole car buying experience very smooth and easy. I am recommending her to all my friends

Great people! I was surprised at the affordable price. My car was fixed up and ready to pick up the next day. Im very pleased with this dealership.

Took my work vehicle in to get a simple brake job. Was told the job would be done the same day. One of their employees backed into a pole or something on their lot and wrecked the tailgate. This is a truck that produces on average of $1000 dollars a day for our business. They took a month to get the damage fixed, and there is no longer any vehicle signage on the back (due to the tailgate having to be replaced). The service manager promised to eat the labor cost for the brake job but then reneged and said we had to pay the whole thing, regardless of how much revenue was lost in the meantime---not to mention the lost signage. Bottom line is we had to absorb the lost revenue, the brake job and pay extra to get signage redone when it was THEIR EMPLOYEE that caused this whole mess. We will no longer buy Nissan vehicles again for our work vehicles and certainly will never use their service department again.

Keith Hirst was the man responsible for getting my car finished. I am a car shield customer and he went above and beyond the Call of Duty to get me approved and get my claim submitted. It took 2 weeks but he got it done. They did a wonderful job in my car runs perfectly now.

I really appreciate the help I got from the service dept. They got my repair approved by my insurance and the ins. Paid for it. It was quite costly. They even asked the ins. To pay for me to have a loaner, and had me one the next day. Thank you to all from Nissan

I contacted Oscar about a Frontier I saw on the internet and we set up a time to take a look. After looking at it and taking a test drive. I decided it wasnt quite what I was looking for. Oscar found another on with a few more bells and whistles, and we quickly came to a price and trade in agreement. The buying process went very fast and within an hour I was driving my new truck home.

Every time I go into Nissan, they are timely, professional and never pushy about anything. I’ve dealt with an employee named Salvador there multiple times and he is always courteous and professional. He is not condescending, pushy or manipulative.This dealership gives you printed quotes to take with you and tell you what is wrong and let you take that info elsewhere if you want to. They even quote you for future upcoming services so you can prepare yourself for them if you want them and shop around.I used to take those quotes elsewhere, but now I trust them and never want to go anywhere else for anything. They are fair in their pricing and give free car washes and vacuum with their services. They are fast and I have actually found myself convincing friends they need to go there for oil changes and services because it is way more affordable than other options out there.This is the longest review I’ve written and it is because their work is outstanding. Thank you!FYI: Our family owns two cars. A Nissan and a Dodge. The two dealerships are night and day! I’ll never get a Dodge again just because of their service department!

Always friendly and helpful!I would say $25 for DEF fill up is absolute nonsense. I’ve bought it for $5 and having a tech fill it up for a 500% markup is disgusting.I understand it’s a dealership and prices will be inflated but it seems like some of the basic maintenance costs are overly expensive.Other than that great people and very easy to work with.

Excellent dealership! Steven Hanna is the best, most professional, most knowledgeable and honest salesman.

Went to take my Titan for and oil change and found out they broke my Widow control module on the driver door. Never again

The service department is great at communicating the status of your vehicle!

As always, they took great care of my car, giving it the check up it required quickly and efficiently.

I appreciate they’re professionalism and great customer customer, and excellent job on my repairs.

Great group if guys showed me what i wanted and not what i needed. Amazing

Blanca the sales associate was very nice and respectful. I felt no pressure at this dealership. The owner Craig was a pleasure to meet and I believe was fair. I would recommend Tacoma Nissan.Thanks guys!

The sales manager ( Jim Scott) and salesman (Oscar Kramer) went above and beyond what I thought would happen when I arrived to purchase my Titan. Extremely helpful and courteous. Made the experience very enjoyable.

Part repair. All the staff was very nice especially the service lady shes fantastic.

I’m very happy with my experience! I had taken my car to the Puyallup location over 5 times for the issues going on with my vehicle and they couldn’t find anything wrong with it just kept on trying to get me to trade it in. But instead of that I took it to the Tacoma location and after them having it for a few hrs they told me what was wrong with it and what had to be done and was very fast and efficient! I really appreciate you guys! Will most definitely recommend.

I went in for an oil change and was told that my back brakes need to be changed (after reading the reviews I will go and get a second opinion on that). When I left after my oil change that evening (which was close to closing and spending too long waiting) I noticed that a couple of my lights came on ABS aand brakes. I was thinking ok this must be what they were talking about so Ill call them to make an appointment. But later that evening more lights came on, actually all of my lights. Not only that my speedometer stopped working. My husband took my car back on the next business day and they claimed it couldnt have been anything they did wrong, there was literally nothing else wrong with my car before taking it in for an oil change. My dad is the cosigner and he called Nissan corporate and later I received a call from Tacoma Nissan while I was at work but they didnt leave a message and I still havent heard back as to the reason for the phone call. This is my first and last car with Nissan.

Jeremy Williams was fantastic at helping me get my very first car, the 2020 Nissan Versa SR. I was pleased with his patience and the amount of information he gave to ensure I was making the right decision. We were able to come to terms with a great payment plan and I am very thankful. Thank you so much Jeremy, the GM and Tacoma Nissan!

I had an appointment for both my cars ten minutes apart and there was only one in the books. I have forgotten the womans name who checked us in, but she was wonderful and made sure we got both cars serviced in a timely fashion. She was apologetic and sympathetic. I really appreciate the customer service provided. Thank you.

Great people! Very friendly. Was a pleasure to meet these fine people.

Great customer service skills!!! Really appreciate Cindy, Blanca & Tom & all the other staff we got to meet!!! Theyre easy to deal with, very friendly and they want to make sure customers are satisfied!

I cant thank Tacoma Nissan enough for making a dream come true for me. I just bought my first new car, and the whole staff was simply amazing. Oscar made my experience so easy, exciting and stress free. He goes above and beyond, always there to answer questions, checking in to see how everything is going and ensure that everything I needed was taken care of and I am so grateful for that. Coming in to buy a car and ending up meeting folks that can relate on many levels and who truly care about their customer is invaluable customer service. I am so happy with my purchase, I LOVE my Rogue and it is all because of Oscar and Tacoma Nissan! I am now a proud member of the Tacoma Nissan family!

Now THAT is how you make a life long customer. Thank you, Leilani! I appreciate how easy and honest you made my car purchase.

Oil change was quick and on time with my appointment. They went through my checks with me of my vehicle and answered my questions thoroughly. Overall great service 👌.

Best car buying experience ever. Started talking to Tacoma Nissan one afternoon over the phone and they delivered My new Rogue to my home, 100 miles away, the next morning. Couldnt have been any better.

My experience went amazing, I’m so thankful for Blanca.

I went in to lease a Leaf. It was a quick, painless process. The staff was great.

Oscar was friendly, helpful, and not pushy at all. I would not hesitate to recommend Oscar or Tacoma Nissan to friends or family. I was very happy with the price I paid, and also the trade in allowance given.

Top notch service. Everyone was friendly and worked with me even though I did not have an appointment . I truly appreciate 🙏 there work ethic and customer. Thank you.R. Ware

I came in looking for a Nissan Rogue, Blanca helped me right away. Showed me exactly what I was looking for. Explained the features of the vehicle and was very delightful to speak to. Very friendly and made the experience go by so quickly and easy. Not once did I feel pressured to purchasing anything, She broke everything down for me as well as very straight forward. Very happy with my time and new vehicle.

Car parts and glass are difficult to come by these days. Tacoma Nissan not only had my glad in stock, but had an appointment within 2 weeks. Auto glass places either didnt have the glass, it didnt have an appointment for more than a month.Bonus, it cost within the limits of my insurance claim.

YAY! for my first car purchase I didn’t feel scared or overwhelmed and left excited to start my driving experience in a brand new vehicle. The person who helped me out was Blanca! She was really nice and patient (thank you!!) she showed me different types of vehicles and went through each one with all the additional features that were included. I forgot the guy that handles the other paper work but he was funny and nice as well. Thanks Nissan 😁

Other area Nissan dealerships service departments were helping by putting bandaids on problems. They werent necessarily doing a bad job, but the fix always seemed temporary. Tacoma Nissan agents were straight up about what was wrong, what the fix was, and how much it would be. To the best I can tell the issue was completely resolved (finally!). Because of their honesty and being upfront, Ill do all my service at this dealership now. Cant speak for sales, my experience is only with service.

I liked the fact that they printed out everything they did to my car, what repairs they recommend for my next visit, the ones they didnt get to and just kept me very informed. I really appreciate that.

Was supposed to have a recall fixed, per Keith’s order. Arrived and they said they don’t have it. After two weeks, disrespectful attitude on Stephanies part. Thanks everyone who didn’t interrupt and speak over me as she did. I’m honestly just irritated about them saying they could fix this recall, but that was steam up my caca. Would give 0 stars. Waste of gas and time

Very unprofessional experience I ever had especially having to used work at dealerships in puyallup who treat you 100x better then I was treated. I was told the vehicle would been cleaned and upon my arrival it wasn’t so they took it back had me wait 40mins for it to still not have been touched. I was harassed multiple times when I would bring my check in when with discussion I would bring it in Friday. I was told to sign papers that I didn’t need to and LIED TO ABOUT WHAT THEY WERE FOR. Attitudes were flying with everyone I talked to. Most unprofessional dealership I have ever been to. Definitely will let everyone know to never come here if their looking for quality customer service.

Best price. Smooth delivery of the Nissan Leaf S+. Kudos to Craig and Jeremy.

My salesperson (Darren) was fantastic! Being able to use truecar.com to get an actual price that showed great savings over other local dealers was the entire reason I went to Tacoma Nissan. I tried 6 other dealers and finding a true low price was actually pretty difficult with them. I would go back here for sure, and Id recommend it to others... Especially using Truecar.com

Great customer service. Was a little inconvenienced because they called the wrong number when my car was ready and they emailed me the service suggestions instead of texting so I didn’t respond soon enough. Ended up waiting 3 hours for a simple oil change due to little details. They did apologize and my car was well serviced and vacuumed! Will be coming back for my next services.

In and out fairly quickly. Reasonable price

Not happy that they recommend service intervals of 5k miles and changed my Rouge to display that as well when the Nissan recommend service is 7.5k. Thats shady and not sure I can trust Tacoma Nissan in the future.

Best car buying experience ever. Fast and efficient!Blanca was an absolute joy to work with!!She didnt flinch when we changed our mind from one car to another to another 🤣!! She went with the flow until we made up our minds!

Keith Hurst was wonderful to work with. Form my very first call with him to bringing my car in to have it looked at and through scheduling the service appointment. He had all the warranty information ready and available. He was able to quickly identify and share that the repair was covered (which was what I was hoping for). Scheduling the appointment was easy and he was thorough to let me know approximately how much time the repair would take. The service center is very clean and spacious with plenty of seating to still maintain social distancing. Keith made the experience worthy of excellent service.

Always outstanding customer service in the service department with Lisa, Keith and the crew.

Usually i hate buying a new car, however my experience at Tacoma Nissan was a pleasant surprise the salesman who assisted me was very knowledgeable on the vehicle I was interested in and was never pushy. It took me a couple of days and a few trips to south Tacoma Nissan to make my final decision during that time my sales associate Jeremy Williams bent over backwards to accommodate me, checking in with me on his day off, finding the color we wanted, providing demo vehicles for me to test drive, sitting in the vehicle with me helping me understand all of the high tech systems.Thank You South Tacoma Nissan and Jeremy Williams, see you soonWilliam Maddox

I really love the front desk Lady at the parts department! She is always ridiculously nice and friendly. But also, I had terrible experience in the past with this dealership with sales man, how they didnt care about customers or visitors when we arent buying car. Which I understand, but lets show some care to visitors and customers. Anyways, as far as service team, and parts team, phone team, they are very nice and very helpful even if Im not buying anything. I do recommend for service and anything else, its extremely clean in here ✔💎

Bad service from staff completey unorganized and unprofessional. Rude. If take car in for repair they so behind and short staffed. They argue and treat bad for their mistakes and overload. Never would go thier again! Its 2 bad my father and I both still leasing 2 vehicles through Nissan. I sent my daughter there who as well has a nissan. The receptionist in auto department had told her she can tow vehicle in and can go through with an appointment she had security chip problem that not let her car start minor since she car already viewed by car shop. The next day the lady tells her there booked out for 2 to 3 wks saying something diff. U wouldnt tow car right away if was the case u was told over phone u can help. She confused and called for explanation. They lady said she didnt know when they will get to it and then she call Saturday afternoon couple days later, an hour and half before auto shop closed at 4 after few complaint she made. Saying her car can be diagnosed for 150 and fixed that fast. I heard the phone covertsation and took her there 2 pick up. Lady Charged to 80 instead because they did half of diagnosed y? U can fixed the car and do full inspection last minute no.. Car sounded funny after paying 520 for chip security repair. She went back the receptionist said everyone went home shop close and saids u didnt ask for full inspection but u just wanted your car to start um? U said 150 and charged 80 after pick up obviously like said u rushed in a hour n half last minute for repair and u couldnt have had time for full diagnosed. U blame the customer saying she didnt want it makes no sense u were closing see y she was unprofessional for her mistake and the service staff side with her tho manger was not in Saturday and did nothing to help after told what had went on when she got in Monday few days later

Oscar from Tacoma Nissan did an amazing job taking really good care of us as we found the Nissan 370Z we were looking for. It was a unique situation and Oscar was professional, honest, and thorough. Oscar always responded immediately to texts and phone calls and provided excellent customer service even a month after the sale - he was checking on us that we were still doing well with the Z. Thank you Oscar for being a good person and taking pride in the job that you love.

Alyssa the service rep is the best!

It is always a pleasure to work with Alyssa and Lisa.

Friendly, professional service performed smoothly and on time. Promises made, promises kept! Great service leads to return customers - Ill be back!

Always a quick and thorough job.

I have a 15 year old Nissan Titan. It has been a great truck and weve always had it serviced at Tacoma Nissan. The service department is wonderful to work with! Ive worked with Keith & Lisa for years! Always helpful & professional, highly recommend!

Service was fast. Kept me informed.

We have an ongoing great relationship with Tacoma Nissan. We lease electric cars these days. Always a great price and smooth process. Great people, no pressures, good service support.

Always have great experiences @ Nissan of Tacoma. I have 2 Nissans, so Im there fairly often usually keeping up on routine maintenance. This latest visit I dealt with Lisa in the service dept. who is great and really knows her Nissans. She took great care of me and my Altima, and its why I continue to return. Thanks Nissan,Jamol

Everyone there cared about me and my sister. They all told me if I have any questions to give them a call. I would really like to thank Oscar and Matt at Tacoma Nissan for all their help. Thank you guys. 🥰 I Love My Nissan Kicks🥰

Jeremy Williams made the entire process very smooth and quick. I am new to EVs and he was a good resource for all my questions.

We didnt end up buying a car from this dealership but we really liked working with Blanca and would recommend others ask for her or Oscar.

I always love nissan.... the staff are nice and the service is great 👍

Friendly service and a great deal! My 2017 Chevy Sonic finally crapped out and I needed a car to get to work the next day. Jeremy helped me set up a lease for a 2020 Nissan Leaf that had payments that were almost the same as my Chevy. Now I can live my best Eco life and not worry about my car every day. Thank you!

Totally professional and great customer support. I was blown away that they remembered my name when I dropped by to set up an appointment to have someone look at a wiper issue I had. I had only been there 3 times. Once when I bought my car, once for an oil change and this stop. Even the person I purchased the car from came out and spoke with me recalling thing we had talked about almost a year ago when I bought my car. This only confirmed that I had chosen the correct place to purchase my car. I was important!

One of the best car dealer experiences Ive had - really easy, no overbearing pressure

Oscar was friendly professional and thorough. We would definitely go back to him again for any future car needs.

Kris Matthews and the whole team here are an amazing group of people. They helped my wife and I get new vehicles so we can have complete peace of mind with our new born son. They were patient, fun to be around and completely, again, amazing. I would recommend anyone looking for the best experience in car buying to come and talk with anybody here.

Staff was very friendly and communicated every detail of service that was done on my car.

Beginning with my phone and text conversations with Oscar all the way through our sale and even a call afterwards to see how we liked it, we felt that this was the best car buying experience we have ever had. Oscar went out of his way to make sure it all went smoothly. He related to our story and took care of us the whole way. We will definitely be back any time we need a vehicle, and will recommend to all of our friends and family.