I have bought several cars from MapleLeaf Motors in Tacoma, over the years and they are fantastic the cars are great customer service burn it off times. Recommend MapleLeaf Motors five stars all the way.

Awesome place, Awesome staff!! Rob and Brad was superb and helped me out greatly! Got a vehicle from them and I am extremely happy with it and them! Highly recommend shopping here for your used vehicle needs.

Rob and Brad seem like really good guys. They got my son into a pretty nice ride and are taking steps to follow up on a small issue. I would reccomend going and giving this lot a look over. The prices are true to what the market calls for. And the over a 30 day warranty on their vehicles. Would I purchase another vehicle from them? You bet I would.

Awesome car lot. Great crew here. Customer care above and beyond. If you’re looking to purchase or lease a vehicle check these guys out first.

If you dont want to get ripped off id avoid this place convinced my wife the price was non negotiable for the high mileage jeep she got from them then gave her 3.5k for her trade that was valued at 5k to 6k trade in and convinced her they probably wouldnt make much off it but now have it listed for 10k. The jeep they sold her has issues not covered by warranty. So if your interested in the 2013 Toyota Corolla s with 101k miles dont pay anything over 4k and dont let them lie and say they paid more for it.Edit to owners response. I was given a dealership warranty that covered 30 days or 1000 miles and took the other warranty as well that covered more minus electrical. I was there physically not mentally 16hr graveyard so i signed but wife did the talking cause it was her trade in and the car she wanted. Yes there are fees involved but not 6.5k plus whatever you got out of the jeep as well. Im not upset over yall doing business and getting your money who can be but taking advantage of someone by that much is messed up even for a used car dealership. Besides being ripped off everyone there was friendly but i really dont recommended anyone whos new to buying cars go here.

Maple Leaf Motors has a great inventory - I enjoy car shopping now. The people are nice and they make the car buying process easy.

Great Service. Bob and Ian were very great Customer Service Agents. I say Customer Service Agents because me the customer felt respected. I respect my money. Bob and Ian understood. The service was great. I did not have to wait around for hours. They called me back when they had good news. I believe they would of called me either way. So the fact is that I did not have to sit around waiting for hours. I call them agents because they work for the people and that is what we all need. Now, Im only telling you what happened to me (a female) so just respect your money and if you see a vehicle that you like give Maple Leaf Motors in Tacoma on South Tacoma Way a call and ask for Bob and/ or Ian. STAY BLESSED. Keep local businesses alive.

Had a great experience buying my new to me car. Rob and James were amazing. They were patient with me and reasonable with their pricing. Thanks you guys for everything.

Way to much money for so little car. Pushy sales staff. Very aggressive attitude when I wouldnt accept their best offer.

Best place to get a vehicle and financed too. Requirements: a Job and a down payment and you have your vehicle!

Have been driving a Chrysler Sebring from Rob for a while now and everything has been great.Car runs well, especially considering its a used car. Its good to know theyve got a shop on site in case anything does go wrong later on down the line. (Hey, it is a used car, and nobody can predict the future).

To say that they went out of their way to help us out would be an understatement. Rob and Ian were very accommodating and easy to work with. They understood the limits of the project we were working on and sent us home in a vehicle that far exceeded our expectations. They were honest, upfront and didnt push anything on us. We would shop here again without hesitation. Thanks again, guys! See you when the registration comes in.

Ive gotta say, looking for an affordable car is not easy when your on a budget. But the guys Ian and Rob down here at Maple Leaf Motors are kinda miracle workers. Came in and drove away the same day. Even with my bad credit and not very much down as a down payment, I was still able to drive away in something I loved. Undoubtedly the best customer service Ive ever had from a used car dealership. If your looking for a something affordable and people who will work with you to get you into something youd be happy with, then this is the place

My son just bought a car here. Rob and Ian were fantastic. If you are in need of a car and really need some assistance these are the guys that can make it happen for you. Straight forward and honest. Absolutely NO BULL.

Awesome dealership for anyone looking for their next car. Rob and Ian were great and helped me find a perfect car after being with out for a year. Would absolutely recommend to anyone looking for a great used car!!!!

I wanted to wait until my car was paid off so I can give an honest review. These guys are nice, quick, and easy to work with. Buying a new car is such a hassle and they made it easy from start to finish. I will stick with them! I love my Honda! And thank you to Angela for being so nice!

Ian and rob helped me get into my new car at a decent price and drove off lot same day. They were reasonable and friendly and very helpful in working with my credit situation. Thank you guys so much

Had an amazing experience today purchasing a car from Maple Leaf Auto!!!! Not only were they friendly and helpful but they were so understanding that they help me get into a car!!!! I will definitely return for another car and refer them to my friends!!!!

My friend bought bought an 06 Toyota at Maple Leaf Motors (Spanaway) and was very happy with her experience with the dealership. I have prior dealership experience and was thoroughly impressed by the great selection of vehicles. I will most likely buy a used car here for my son after he gets his drivers license.

These people were awesome. They said they would make a deal that would work for me, and after leaving to look at other places I came back and they kept their word. Very happy with them.

Theyre one of my auto financial dealer and since I completed paying I had to collect my title. They are good people in service and sale

Ive been to many dealerships and I have to say the service and honesty at Maple Leaf Motors was phenomenal. Rob and Ian were great!!!! Thanks guys for everything, Id recommend anyone to come here awesome job!!!

Ok My husband buy a van from this dealer the van give us a lot a problem we trust on this persons and they just took away our money . when we going back to the dealer and we told them that why they lie to us saying that the car was on good condition they just laff and told us bussinnes are bussinnes . I dont recommend this dealer to any body doesnt waste your money on this dealer go to another

The owner Rob really is great. I really hate car salesman but Great personality I like it because he was not pushy. He took $1,000 off my price of 5k total, walked out paying 4k I WOULD refer this place to others.

If you need a car theyll help but dont expect much....after talking with my wife we bumped it up to three stars would be higher if they didnt reset the codes or take out the air bags we got three cars from them and all three had this done to them there pretty up front with 80% of its issues if your low on funds and bad credit theyll get u a car

Handy Sandy referred me to your dealership. Both of your locations have a wonderful selection of vehicles. Thank you for helping me finance my Jeep.

This company tried to BLACKMAIL one of their customers on October 24, 2017 by telling them that if they did not delete their negative comment Maple Leaf Motors would refuse to service their car. Not only is that illegal because they are under contract but it shows their lack of integrity and customer service.In response to the owners comment:Okay first of all sweetheart, when I say blackmail I am referring to the verb in which you are forcing a customer to do something by using threats against them. You called your customer. You told your customer if they did not delete their comment you would refuse service. Now stop me if I’m going to fast, okay? For one, “slander” is when there has been FALSE allegations made against you and your company. Your customer made a comment about the bad customer service. If I am not mistaken...now correct me if I’m wrong, I am seeing countless comments about the horrible customer service and the overall service of this company. So because “slander” does not count in this situation your reasoning for refusing service is invalid. So as I stated before, the lack of integrity and customer service is pitiful.

I highly recommend Maple Leaf Spanaway. The staff Jeb, Jessie, Donna made it possible for me to purchase a vehicle when it was impossible anywhere else. They are kind, caring and honest. I have a great Chevy Astro van now. With payments that are possible and fair.

Great people and great place to buy a car. I have two. They are, for the most part, honest and straight forward. I would buy from them again.

My experience paying the said vehicle of my son, the lady in the office although helpful was rude as hell to me. So I have no experience buying a vehicle with them just paying my sons vehicle.

This company has terrible customer service and my car has broken down four times in the last 4 weeks that I have bought it. They sold me a lemon, as a honest dealership they should have explained all the issues that the car had. I have all my receipts for my service that I had done on my car from various mechanics, yet there is still a great deal of issues on my vehicle. I uploaded a comment on here yesterday stating my honest opinion about Maple Leaf Motors then I later received a call today from Ms.Donna from For One Financial ( South Tacoma Lot ) stating To remove my comment or they would remove my appointment and refuse to service my car with the mechanics. I have a service contract for $1,000 so it is illegal for them to remove my appointment.I would rather have a voluntary repo than to keep dealing with the headaches and loop holes that this dealerships keeps sending me through.

Said they could make a deal that would work for me.. And they DID! Great folks

Great deals. Will work with your credit

Not gunna lie, Im a little upset with the fact Im paying what I am for a 00 with 218thousand and they also pulled the battery so the enigine MIL wasnt on when i left the lot but 10 mins down the road it pops on and then they say oh its just mileage it wasnt like that when we had it on the lot, Ive been on both sides of the dealership, mechanic and sales. Their scams wouldnt recommend to any one, but when the transmission went out 2 weeks after i got it. They got me right in and got it replaced. Only had it 1 day back and so far so good.. Ill definitely update if it goes down hill again..

Great customer service great selection of vehicles.

Never once spoke to me both times I stepped foot on their lot. Since they think Im a waste of time I surly wont waste my own time or money. Others should do the same.

Horrible service. Made a down payment, but had to cancel it because I wasnt able to get my insurance information and I wouldnt have been able to take the car off the lot. Now, it has been 3 weeks and I have not received my money. They keep giving me the run around and trying to blame my bank for why the money hasnt gone back into my account, but I have spoken with my bank and they even faxed the dealership the information from my account stating that the money has left my account and not been returned. Then I get a call from them stating that they received a letter from my bank stating that the issue has been resolved and that my bank will post the money into my account, but when I ask them to email me the letter, they refuse; so I call my bank and they state that they never sent a letter to the dealership stating this information. Will be contacting Better Business Bureau & a lawyer.They want me to retract my statement because it is slander. Everything that I have stated is a fact. You received a letter from my bank dated 05/12, but when calling my bank they have no recollection of any such letter and when I asked you to forward the letter to me, you refuse. It took less than 5 minutes to take my money but over 3 weeks and still counting to return it. Ridiculous. If you dont want bad reviews then do better business. Simple. & no, Im not threatening you, just letting you know my future course of action. You havent been of assistance anyways, so I dont need any further assistance from you. But its funny that once I filed my complaint with the BBB you decided to call my bank the next day.UPDATE: Not a false accusation at all. I eventually got my money back a month later & it was in fact Maple Leaf that was holding my money. I never received an apology or any type of contact from them taking responsibility for the hold up. Theyre probably still claiming that it wasnt their fault although it was, especially since the lady that was supposed to be working with me stopped answering my calls. Im glad my bank was finally able to get the situation resolved. BECU is awesome!

The vehicle had to be rebuilt at 10 months. Had to have the engine replaced after everything else was installed with brand new parts. When the mechanic took it for a test drive. He was hit and the car was totaled. The insurance was not given the owners names. Getting information about the vehicle was only gotten by the owners insurance, they had problems getting information. I am not referring anyone to them. The brand new battery was removed before the adjuster inspected the vehicle. I bought the battery 1 week before it went to their shop. I still have the receipt and warenty on the battery.

Great, long-time dealership with a nice selection of pre-owned vehicles to choose from plus the owner has been in business over 30+ years!

Rob is probably the most unpleasant, disrespectful and rude person I’ve ever had to encounter!His lack of customer service and HORRIBLE mouth when it comes to dealing with customers is far from professional. We buy a car, the very next day the check engine light comes on. We contacted the lot and the response we got from him was it’s not his problem or concern.Never again! If you purchase from them go to Spanaway NOT Tacoma.

I would put a negative 5 but thats not an option.Do NOT do an in house loan with this company!!!Donna in the finance dept. has the worst customer service!!! She is rude and likes to talk down to people.Bill the owner doesnt return calls.I should have listened to the salesman when he told my son they had nothing but s%#t on their lot. I didnt realize he was also talking about the attitude of the employees. Lesson learned.

Staff was helpful and process wasnt too painful, payments are high but they did work with us to get a car that we love

Learn from my experience, and either, dont go here or make a better deal than I did! With that said, below the 2nd paragraph is my original review. Also, the response from the owner is below my original review as well.Anyway, here is my response to the owner. First, this is of course my experience, and may not necessarily be another persons experience.Second, the owner is correct that I did not have to purchase from them, of course, this is America. However, it does not change the fact that they still have HIGH prices and HIGH mileage. So, it just goes to prove my point that hopefully others would LEARN FROM MY EXPERIENCE. Third, it is true that I did not complain the entire time because had I complained, would it have made any difference? Im complaining right now, does it make a difference? They would have just told me exactly what the owner is saying below, and that is to go BUY SOMEWHERE ELSE instead of making a decent deal. Anyway, do what the owner says to do, GO PURCHASE SOMEWHERE ELSE!!!! Thank you.*ORIGINAL REVIEW* I bought from Maple Leaf in Spanaway. Im all about businesses making a reasonable profit, but this place is practically highway robbery! TALK ABOUT GREED! HIGH prices for HIGH mileage! Long story short, I basically got screwed! I was in a certain personal situation where I needed a vehicle to start going to work because I was about to become homeless due to personal circumstances. Explained this to the sales person (dont want to name) and I asked for a break and to make a deal on a 99 Ford Explorer XLT with 182,000 miles for $2,000, but nope, he just wanted to milk me for more money. Even for $2,000 they still would have made a reasonable profit! See what I am saying about GREED? Ended up paying $2,600 total. Well, hopefully, my review will help someone NOT get screwed. Dont go here or make a better deal than I did!

Great place, easy and friendly

Nice and honest, they even worked with me to get me the price I could afford

I really feel hurt.. simply because I originally loved working with them. I actually bragged to everyone .. All to be disappointed. A month after getting a car, my radiator went out. They did fix that for a very small fee, then before thanksgiving on my way to work my alternator went out. To which they couldn’t fix until the following week so I had to come out of pocket. Now my Catalyic converter is going out to the point I can’t drive the car longer than 15 minutes. I live in basically Spanaway and work in federal way. I purchased the car for $3900 & an extra $1000 for an warrenty. Which won’t fix that due to it dealing with my exhaust 🙄. I’ve explained this and pretty much im told it’s too bad. I have been wrote up at my job due to not being able to get there. Absolutely no empathy! I’m a college student . I just needed something Reliable!!!! Oh, to top it off, I’ve had the car an total of 7 months have already paid about $6500 and apparently still owe about $7000 so I can’t do a trade in. So in total I’m paying about $13,500 for a car that’s blue book value is $517 that does not work. I’m seriously screwed & there is no empathy at all. I seen the bad reviews, I ignored them ... man how do I wish I would’ve went to a different car lot because now I have no options but to pay for a non-running car. I just can’t stop crying. This is ruining my life, I may possibly lose my job bc I can’t get there. If I lose that, I lose everything. I don’t know what to do at this point

No you all need to have SELLERs REMORSE !!!!. I am a customer. You all have people sign these contract and dont honor them. READ your contract. whenever a company has embedded in the contract that you cant take them to court most likely theyve been getting over on people for decades. Three decades to be exact. I would give this company a little piece of half a star if it was an option. And by the way Angela works at Maple Leaf Motors Most likely half of the reviews that are positive are from her. DONT BE FOOLED BY TUE HYPE. in response, obviously im a female and my last name has changed . its funny how you dont take ownership period.slander is when something is not true . reguardless i am a past customer and i still stand on you need sellers remorse . the truth still stands.

Good place if you have bad credit.

I have had my honda accord since last oct of 2015 didnt have much to put down but its a really good running car and donna and the staff are really helpful and as long as you let them know whats going on in your life as far as being late . they work. With. You like they should when your paying so much money if it wasnt for them who knows where i would be at this moment donna is very understanding if tho i was a jerk to her and the staff 1 to many times but after all ill clearly go back to maple leaf as many times as i wanna buy a car ppl on here shouldnt down them there just doing there job and they clearly tell you wats up before uveven sign paperwork they wouldnt let me sign untill i understood everything period maple leaf are good people.!!!!(Stophatingonmapleleaf)

This is the place that sold me a car with a blown engine, transmission, and suspension. Oh, and the clutch went out in the first two weeks, so I took it back and all they offered me was a discount on a new clutch. The reality was that they threw in a used clutch disk, and charged me $600. No new pressure plate, no new throw out bearing, and (obviously) no resurfacing of the flywheel. Oh, did I mention that they never replaced the pilot bearing either? Aside from that, the car had to be salvaged only the one year after buying it because everything broke at the same time. The cost for a new engine, transmission, and suspension cost over the value of the car, making it a complete salvage. I ate $10,000 on that one. Theres a reason why so many people call this place The Lemon Lot.

Best place to buy. They work with you

I wouldnt buy a soda if they sold them!!!! Bought a car and 6 hours later check engine light came on called them and brought it in to be serviced it was my cataylic converter they wanted my to pay 250 of the 850 cost i refused to do that so they told me i could pick out another car well there was nothing on there lot that i wanted so they sent me to there spanaway lot. Now here is the kicker i get there test drive a few cars and finally decide on a malibu i knew off the top when i left the lot and went to put gas in it that something was wrong cause it would not take the gas so anyways i made it back to tacoma to do the paperwork and told the guy about the gas he said it might be full and the gas lever is broke so he started it up 2 mins later it stopped running he started it again it stopped running finally he says to me ok im just going to give you your money back or you can keep the car and deal with it you have a warrenty hell no i want my money!!!! I was in tacoma i live in seatac they kept 200 hundred dollars of the 1000 that i gave them as a down payment cause i had the first car for 4 days so i only got back 800 and 65 of that i had to spend on a cab back to seattle. These peole are the worst car hop treats you better than them so i would think twice before going there yeah they give good deals but at the end of the day you want a car thats dependable!!!!

Great place to buy a car, awesome service and staff!

I love this dealership

Didnt like the way he handled the situation.

A detail that threw me off-game was not including run down to buyer of a feature that did not work at night. Light behind odometer is not an Easy fix. Shame on you.

Robs a sad little wannabe salesman lol what a crock 😂😂😂

Good help and fast service

Cars are cool, but over priced.

Rude no one came out to see if we needed any help so we just left

Couldnt find what we were looking for but nice staff.

Currently sitting at the service department with a piece of garbage that I might be foolishly stuck with for a second longer than I would like because I was told by them the car is stuck with it.And now the service guy is yacking and is upset because I dont like the deal.

We buy our cars here

Car broke down after 3 weeks

Amazing experience

Unprofessional

Good