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Parr Lumber Company
5301 184th St E, Tacoma, WA 98446, United States
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Parr Lumber Company
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Ju
Review №1

I’ve had a wonderful experience with Parr Lumber. I purchased Trex for a small deck. They shipped to my home within days. Under the circumstances, I thought it would take weeks, so I was blown away. Everyone I’ve encountered from the drivers to the customer service team has been incredibly professional, friendly, and quick to help. There was one small issue in that I received the wrong fasteners, but they came to pick those up as well as the lumber that the Trex was shipped on, and gave me a prompt credit for both. This was all so easy! I will definitely call again and recommend to friends. Thank you!

Gr
Review №2

Its a lumber yard. As long as you understand its not a hardware store you will be fine. Nice clean store helpful customer service. Definitely a place to go for lumber needs.

Na
Review №3

Outstanding customer service and quality building products!

Wa
Review №4

The staff here are awesome, Alan is an eagle in this establishment. The lumber is great. The yard guys are as friendly and respectful beyond par quality... Theyre at least a Birdie. Definitely a local family owned business with family dynamics embedded in their motto.

Ru
Review №5

We purchased some lumber from PARR to replace our fence. They were quick to give us an estimate online (within hours) and easy to deal with over the phone. I ordered the lumber via phone on a Monday and it was delivered Thursday afternoon. As I unpacked the lumber most was in great condition but 6 out of 8 of the pressure treated 2x4x 8s were split, broke, and all chewed up. A few of the 10 footers were as well. I called PARR that afternoon and they said I was welcome to bring the wood in for an exchange or they could deliver replacements the next Wednesday or Thursday. I opted for the delivery again. They said they’d give me a courtesy call the next week to notify me of a delivery time. Next week came, no call, no lumber delivery. I’ve called them several times over several days and can no longer get anyone to answer or call me back. I’ve also sent an email with no response. Terrible customer service and now our project has been delayed. Was hoping to have the fence completed before company arrived next week, but that obviously won’t be happening. Save yourself the headache and skip PARR!!

Ke
Review №6

Great lumber yard, quality lumber and great service. Little pricy! Had lumber ordered and delivered, all wrapped and protected from elements.

Ju
Review №7

Faster than usual. I go there often very friendly

Sh
Review №8

Overall great experience!

To
Review №9

I have been here a couple of times for material needed for the house I am remodeling. They have been very friendly and helpful loading my truck. Their customer service has been outstanding, unlike the service at the 2 big box stores. Will do business with them again, even though it is way out of my way.

Ge
Review №10

Good prices on some tools and a very nice selection of lumber!

Ke
Review №11

Ordered materials and left.

Kr
Review №12

The employees know their stuff, yard is clean. Very helpful.

Ly
Review №13

Very disappointed in the service at Parr Lumber in Tacoma,Wa.Should say, LACK of Service. From the moment we stepped in there it was poor.We were sent upstairs where we stood for a few moments while the salesmen chit chatted and were ignored. Then sent back down stairs to the front desk. Ended up ordering AND paying for decking. They didnt even have the cedar and composite we ordered on hand. Was going to be days out. Soon got a call that they did something wrong so they were putting 20 dollars back in our account. THEN they called again and said they made ANOTHER mistake but this time it would cost us 675.00 MORE dollars! WHAT? Are you kidding me ? I think they should eat that amount but we just cancelled the whole deal. Now, No deck in time for things we had planned! GrrrDO NOT USE PARR LUMBER.!! They dont care about the little man. We arent contractors so our 2000.00 dollar order meant NOTHING to them.Jillian needs more training!! Should not have been left up to the front desk young lady to figure decking measurements out. She led us astray!Dont know who reads these but we are pretty upset. Do your homework and look elsewhere BEFORE using Parr Lumber. I hope Parr Lumber reads their reviews! Couldnt be much more upset! Karma to Parr Lumber! Shame on you for miss treating your customers.LD Bonney Lake, Wa.

Ta
Review №14

David was very helpful. Thank you!

Ma
Review №15

Nice

Information
9 Photos
15 Comments
3.9 Rating
  • Address:5301 184th St E, Tacoma, WA 98446, United States
  • Site:http://parr.com/locations/tacoma-washington-lumber/
  • Phone:+1 253-875-8005
Categories
  • Lumber store
  • Building materials store
  • Building materials supplier
  • Fence supply store
  • Hardware store
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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