Weve made a couple purchases over the past year and couldnt be happier. We ordered five pieces for our bedroom which arrived this Spring. Today, we received a new table and chairs and Im in love with them all. We love that they carry some pieces that are American made. They are of course more expensive but you get what you pay for and Im okay with the prices because their pieces and service are fantastic. Our sales person Jennifer has been amazing. Their service in the store, updates with timeline, schedulers, delivery staff, etc - they are all top notch. Well definitely be back as we need more pieces.

This furniture store is top notch. Great pricing and even better service.

Mikki Gordon was such a great help with our decision my fiancee and myself look forward to doing business with her

Nice furniture, can be pricey but, you get what you pay for. My wife and I were in the store 15 to 20 seconds. Pounce...saleperson...Go away and let me look. Ill find you if I need help or have a question.I know they are probably on commission but let me look. My wife and I left because we were being followed

Purchased a custom sofa a month ago. Great product and great customer service..did not receive the same 5 star customer service at the Bassett store in Tukwila where we purchased a bed... sorry we didn’t stick with the Fife Location but will in the future!

Some nice looking stuff. Good quality. Extremely high priced, for what you get. Nice place to look, not to buy.

We couldnt be more satisfied with Bassett Furniture in Tacoma and their sales rep, Jennifer. We purchased two leather electric recliners, and when they arrived, the leather was not pulled tight and neat like the one in the store. We sent a pic to Jennifer, and she emailed right back and agreed they were NOT satisfactory. The NEXT morning a Bassett rep called and said they would make it right...what did we want to do. They said they could make us new recliners and guaranteed they would be perfect. We agreed to have them make us new chairs, and after a short wait, they came to our house (60 miles away), picked up the old recliners and set up brand new PERFECT chairs. Jennifer kept us in the loop every step of the way--during the construction of both sets of chairs; she emailed us when they finished producing, when the chairs were shipped, and when she learned delivery dates. I cant imagine this could have turned out any better. The sign of a good company is providing a good product and ensuring that customers are satisfied; we are very satisfied. We will not hesitate to purchase again from Bassett. Thank, Jennifer, for putting in the work and making it all happen to a good end. Binging on Netflix in comfort...!

Christine helped us design the living room we have always wanted. Delivery was perfect. Wonderful experience.

Quality furniture, Stickley furniture top of the line! You get what you pay for!

Just wanted to post a response to Rhonda Hoods complaint, posted a month ago. I know that Mrs. Hood is a wonderful person, but she is mistaken about the item that she ordered. I do all the ordering for the store. She ordered a sofa like one that we had on our showroom floor. Everything is custom ordered, since we are a design store. After Mrs. Hood received her sofa she said it was not supposed to be a hump back style with fabrics that gather at the seams. However, that is the only style we had on our floor. The style that she wanted was not available or even on our showroom until a couple of weeks after she ordered her furniture. When I reminded her of this, she said that I just didnt want to help her.As I said, I do all the ordering, and I know every item on our showroom. I was not mistaken. As to the gathers on the seams, that is the nature of every rounded or hump back style sofa. I just couldnt help her understand this. I offered to make her the new style, which is a straight back, but she didnt want that.Our store makes every effort to please our customers. This case is difficult, but there is nothing wrong with the sofa and it is beautiful. Even the management of Bassett Corporate got involved and after examining the sofa, found it to be beautiful, no flaws, and completely up to our standards. The sofa has a 7 year warranty on the frame and cushion core inserts.I regret that Mrs. Hood continues to vent about this misunderstanding. But, other than offering to remake it for her in the new style, I dont know what else I can do. We have made one change which will prevent this type of confusion in the future. We have the customer to sign off on the design of the sofa before we place the order. This will avoid any confusion about frame styles, arm styles, fabric choices, etc. I work for a great company and we do not just want to sell you something. We do want to help you have a home that fits your lifestyle. Come see us and you will love this store.

Do not go here! Worst service imaginable! They were extremely unprofessional then proceeded to tell me and I quote Your not going to get an apology lady! They dont deserve your business. I called three times over a week period trying to purchase 4 items in one of three colors. Which I was told by Bassett customer service to contact the store for assistance with colors! They proceeded to keep bringing up that I would not save on shipping which I never once asked for nor was a concern I still have no idea if they have the color I needed as they never answered the question!!!! We normally purchase Thomasville and will continue to do so. We will never purchase from this store ever!

There stores cover both sides of 18th E im. Fife hugh. It gives you chance to make more choices in your decor.

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Walked in, saw a small loveseat for 4 digits and walked out.

Helpful staff!

Wonderful store

Good selection

Ok