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Titus-Will Collision Center
2302 S 35th St, Tacoma, WA 98409, United States
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Titus-Will Collision Center
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Ja
Review №1

Titus Will Ford Collision center *HIGHLY RECOMMEND* SETH and the team at Titus were amazing went above and Beyond very professional great job and my vehicle looked as if it came straight from Factory

Da
Review №2

I came in at 4:45 p.m. on a Friday and was greeted by Juan. I got amazing service and a very fair estimate and he even brought out a buffer so I left very happy. I cannot recommend them high enough. Juan popped the panel back into place and ordered the parts and Ill have it fixed within 48 hours.

Mi
Review №3

Went in only for an estimate and was greeted by very friendly staff. Chris Smith was my estimator and he was just as friendly.He was honest and explained everything to me. He even went the extra mile to see if there was a clip they had to secure a piece of trim on my car that was loose.I would definitely come here again and would recommend it to others as well. Thank you!

an
Review №4

Jose has done an excellent job working with my insurance claims adjuster to get all of my issues resolved. 2 days after dropping off my car, they had already completed repairs involving a long scratch along one side of the car, and the next repair is in process after they noticed a large dent that was compromising the integrity of my vehicle. Theyve been thorough about documenting progress by sharing photos with me with before and afters, and Jose has been great about keeping my apprised of what the next steps are and finding a resolution that will work for me instead of what will work for my insurance company. The value has always been very good, with total repairs costing under $2,500 for two large claims involving lots of repainting, buffing, and replacement of a rear bumper and lights. I would come back here over any other auto body repair shop!

Ha
Review №5

Great and friendly staff! They go the extra mile to make sure your vehicle comes out looking good as new. They dealt with my insurance so it was quick and painless on my end as well! Definitely will be going back for more work when needed.

Da
Review №6

Nick was amazing and took care of my truck after years after tailgate not opening they took me on same day and fixed the issue. Best shop around and Ive been coming here for years. 5 stars all way.

Ju
Review №7

Titus Will Collision did an excellent job on my car! Jose Aguilar was super helpful and knowledgeable. I highly reccommend this place!Update: May 13, 2021 - I had a second hit and run (!!!) and didnt want to claim on my insurance. I had a great experience with Titus-Will Collision and Jose Aguilar with my last hit and run, so I called them again. Even though I was paying out-of-pocket, they gave me the same excellent service and respect, and amazing turn-around time, as if I were an Insurance-backed customer. I cannot say enough great things about Titus-Will and Jose!Also, my brother gave me a lift to pick up my car when it was ready, and when I told him my car was at Titus-Will, he said they had done a great job on his truck over 10 years ago! Titus-Will provides long-standing excellent work and service!

Ma
Review №8

My car was hit in the rear and I took it to Titus Will they took the car in worked with the adjuster and had an answer back in one day, crazy fast. I really appreciate the quickness since I only have 30 days rental from insurance. Jose was very responsive and always available when I called.

ke
Review №9

I used Titus Will Collision Center for repair on my brand car.They under promised and over delivered.I was assigned to Seth Pierce and he took great care of me and my SUV.Final bill was less than estimate.I hope I never need them again, but if I do I will not hesitate to call Seth.

St
Review №10

Came in to ask a quick favor and get my front license plate holder put on, they were so kind and quick, in and out in 15 minutes! The manager (Nick?) helped me out even though he was on his lunch break!

Ni
Review №11

Jose thank you for providing exceptional customer service when taking care of my car. Every thing went well and turned out excellent. My experience was good. I got my car back clean and I took it dirty, in the inside lol!! 😆 and was not expecting it . I will be bringing my car back and always requesting Jose.

Ad
Review №12

TITUS-WILL COLLISION CENTER IS THE BEST! Fast, reliable and made my car look brand new after I needed both bumpers replaced. This is my second time working with them and I will not go anywhere else. Everyone in the office is so friendly. Highly recommend!

li
Review №13

Titus-Will Collision did an outstanding job on some bodywork we needed done. They were professional and on time. The car looks like new. I got updates along the way on the progress. Everyone was friendly and helpful. Jose went the extra mile for us. I would highly recommend Titus-Will Collision.

An
Review №14

Jose and the team at Titus Will did a wonderful job. The car looks perfect and they had it done in half the time they expected! 10/10 would recommend

Ay
Review №15

I was so happy with the service I received at Titus-Will. I was in a wreck and needed body repairs to my vehicle. The shop completed repairs to my vehicle and kept me informed through the process. Jose, one of the employees was amazing. He was very professional. I would recommend Titus 100 times again.

Ch
Review №16

I wanted to express my absolute gratitude to Nick the representative that worked on my car he went above and beyond very friendly outgoing and professional and also Lexi she works the front desk she also did such a great job making me feel very comfortable coming in there and having my car worked on so great job to Nick and Lexi and thank you Titus will

To
Review №17

I picked up my 2019 F 150 today from titus will collision, after a small warranty paint correction.. let me say that Chris and his team are exceptional! The service was fantastic and workmanship is perfect. My truck was polished up beautifully and clean! Wonderful work!!Ill never use or recommend another body shop.

Lo
Review №18

They did an awesome job of repairing my car, which was hit in the front and back and almost totalled. It came out looking brand new. The team there is very professional and friendly, and kept me informed every step of the way. I would highly recommend them to anyone for their collision repairs!

As
Review №19

I had the greatest experience at Titus Will collision of Tacoma after enduring a broken window from a car Prowell. I initially called my local Honda dealership to get a quote on a new passenger side window. After receiving this quote. I then called my friend Chris Smith at Titus Will and he gave me a quote that was 1/3 the cost the Honda dealership quoted me! Team Chris (Wilson and Smith ) really took care of me! They got the window ordered right away and I was able to get my car in the shop less than 48 hours later. This was my first time to the collision center and my experience was fabulous! Everyone in the office was so helpful and friendly when I got there. They said it would take about an hour which was spot on! They even detailed my car in and out at no additional cost. I highly recommend you give these guys a call for any of your auto body needs!

Ra
Review №20

Chris and the staff at Titus-Will Collision Center were wonderful to work with. I brought them my Tahoe for body work after it was damaged in an accident. They were incredibly efficient and respected my time. The communication during every step of the repair process was first rate, and the repair and paint are flawless. I highly recommend this company, they made the whole process virtually painless. Thank you!

T
Review №21

Best service. Super nice staffs. I Always come to Titus-Will Collision Center if I have problems with car accidents

Pa
Review №22

Chris and the folks here were extremely helpful in putting my truck back in shape after someone broke into it. Chris kept in touch regularly, telling me what was going on, and even going out of his way to find a part my truck needed. The office handled the insurance claim for me. Very professional and helpful, and I hope I never have to use their services again. ;)

Do
Review №23

Had my car towed there due to catalytic converter theft. NO, had to have it RE-TOWED around the corner to their collision center, where it sat from after hours on Tuesday until after 9am on Friday, without even being checked. They had to put it up on a lift, which only One person washable to do. WHY? They didnt have a lift to steal it! Had it RE-TOWED to Caliber Collision!

We
Review №24

Friendly, efficient. Would recommend.

Ro
Review №25

I am pleased with the way my car turned out after I was hit. You cant even tell where it was. They matched the color perfectly. Good work. The people were very helpful and they answered all my questions. It was repaired in a reasonable time.

Bo
Review №26

I have been in to see the folks @Titus collision a few times in December as well as the rest of 2020 to straighten out our company trucks.I have always received fast, and (more importantly) courteous service from the ladies in the front and Kelly who did many of the bids on our trucks. Also I would be remiss if I didnt mention that I am very comfortable going there .I dont want to shorten it up by just stating, Ive gotten great service, because I know I am actually a difficult customer.Sincerely submitted,Bob Andrews BCE

Ja
Review №27

They are the best around. You feel fully covered from purchase to repair Titus-Will is the best.

Ol
Review №28

I truly love these people. They do an AMAZING job. Staff super friendly, never had any issues. I will never go any place else. Thank you TITUS-WILL COLLISION!! You guys rock!!

Pa
Review №29

Hello everyone. I been used this body shop on June 2020. Chris was the person helping me with insurance claim. Everything was OK. But could be better.1st, body works and paint job was done OK.2nd, missing clips, bolts, which is mean your car may fall apart when you driving.3rd, how the F...K my car got extra over 70 miles then I was dropped and plus they are putting on the quote how many miles was when they received car. What they was thinking. Thats why they get only one star from me. Other than that its good body shop and Chris Smith was good and friendly.

Ni
Review №30

I went to Titusville to get an estimate on my 2016 spark the front left driver side was smashed by another car they gave me an estimate that totally wrapped around my entire vehicle, prices for labor and paint on my rear bumper they were hoping I wasnt going to read all this they are ripoff they added work to the to the estimate.

Ha
Review №31

I had the best experience at Titus Will Collision Center. I was directed here by my insurance company through a claim, so I didnt know what to expect, but I got nothing but amazing customer service the whole time. It was like white glove treatment. They made picking up and dropping off my rental car easy, the inspection took no effort on my part at all, and the end result left my car looking FAB. I came back to a detailed, hand washed, nice smelling, clean running machine. I cant say enough nice things about this group of folks. Thank you!!

co
Review №32

The staff was very friendly the whole time we were there and all had on mask for their safety and ours 5 star for sure!

Ra
Review №33

This place is a Top Notch Repair Facility,I highly recommend this place to you...I especially liked the GM and all the staff.But...Seth, 🌷, is my Go to Guy,. ..If I move to Africa, I will definitely ship my cars to this Facility,..👍👍👍👍👍👍🤔🤔🤔🤔😁😁😁😁😁

Jo
Review №34

This is the best place to have your car repaired. My insurance company made them put after market parts on, and once installed, Titus Will was not happy with how it looked. They had my insurance company pay for original replacement parts and provided a free rental for the additional time required to re-do it. Their staff is incredibly friendly. I couldn’t be happier. I highly recommend them.

Fr
Review №35

Ive been here four times and they are great to deal with. They go out of theyre way to make sure everything is good. I recommend them to friends and family.

Em
Review №36

Did a great job with our car bumper replacement. The shuttle service was also very appreciated.

Du
Review №37

Great customer service! Timely repair!

Bo
Review №38

Had a small repair that needed a body shop instead of my regular mechanic. Took a flyer here figuring a dealer would be more knowledgable and efficient. Couldnt be more happy with my decision. Got a quick estimate of potential charges. A few days later when notified that the necessary part was in, I was able to schedule for the following day. As promised, a half hour later the part was replaced. Did I have time to wait for a wash?Did what they said for a reasonable amount. What more could I ask for?

St
Review №39

Everyone I worked with here was great - I know there were others, but I remember Levent, Sierra, and Mark. I had to navigate a lot of the towing/total/salvage process by myself, but they were helpful and extremely patient with me. They were compassionate and understanding about my situation and did what they could to make it less stressful. Wish I could say the same about other parties involved, but I really do appreciate everyone at Titus-Will for professional, people-oriented service.

Je
Review №40

Havent been there in 20 years and wouldnt use them for their incompetence work

Vi
Review №41

Recently was involved in it car accident and needed a quote and they were able to get me in right away. Not only professional but a detail explanation of everything that was needed and they also emailed it to me which made it convenient for insurance purposes thanks to everyone at Titus-Will collision I would recommend you again to anyone.

He
Review №42

I work in the insurance industry and I refer every client here. They are professional, do amazing work, and treat every job and client with respect. They truly work for the customer and their work show. Thank you Chris Wilson and team for taking care of everyone for us!

Ca
Review №43

Exceptional body-shop. Theyve done work on three of my cars and Ive been very impressed each time. They will keep you in the loop during the whole process and will do whatever it take to do the job right.

He
Review №44

I have taken my Toyota Rav here twice and both times my car has looked amazing when finished. The employees are incredibly helpful and honest and I will definitely be coming back (if needed). They guarantee their work for the life of the car and will even help return your rental car.

j
Review №45

Weve purchased our last 2 cars from Titus-Will and I doubt well go anywhere else anytime soon. Part of the reason is because of the work the Collision Center did for us this week. We were rear ended and had the insurance work done here - of course, Titus-Will is a preferred repair center for many reputable insurance companies!They arranged our rental car for us. They kept us up to date on repairs and when they found unexpected damage they explained it thoroughly and gave us an accurate estimate of how long it would take. Costs were broken down and explained in detail clearly and logically.Highly recommended!

Ca
Review №46

We have been bringing our cars to Titus Will Collision for the last 7 years. Each time we receive wonderful customer service and excellent workmanship. We have recommended Titus Will Collision to several friends, and now we are letting all readers of this review know that you will be treated well and be delighted with your vehicle when you take it to Titus Will Collision. They really go above and beyond for their customers.

Le
Review №47

Great service and at a very good price.

Se
Review №48

Takes longer than they promise. they dont check their parts before they paint it. When parts gets shipped they dont check the parts till the car comes so the car sits in the shop for a another week

Lu
Review №49

Easy to work with. very upfront and helpful. has a locally owned and operated, people oriented feel

Ch
Review №50

I had them work on my 2010 Subaru WRX, and it looks great. Good color match and the customer service was excellent!

Su
Review №51

Such great service! Friendly and people are helpful and honest.

Ro
Review №52

My vehicle looks better than before.

Ev
Review №53

Awesome job fixing my car nice people

Ja
Review №54

So Last December 15 2017 i got accident from hitting curved in the parking lot cos of black ice and broke front strut/ front hub/ stabilizer and probably the BRAKES, and my Insurance send my car to Titus Will. January 22 2018 After almost 2 Months i got my car back and said everything is good. Last night January 24 2018 heading up to my work in the middle of the road and its DOWNHILL I LOST MY BRAKES. Luckily no one’s in front of me and im heading at the intersection and traffic light is RED good thing my car has Handbrake. And most important was im not driving with my kids when it happens. When i get to work like less than a mile distance from when malfunctions happen i check my car and i found out there was the NEW FRONT BRAKE HOSE at the back that they purchase and they didnt install to my car. Including the new Suspension stabilizer. I almost got died or killed somebody for their HUGH mistake, i’m working as a mechanic/maintenance so i know whats going on to my car. I hope i help to think somebody who reads this even my English is not so good.(It happens at South Tacoma Way heading to S 26th Street acrossing Pacific ave.) Around 7:25-7:35

Ti
Review №55

An excellent place to do business ... excellent work, fair assessment, friendly people, no surprises, and lastly, the job was done when they said it would be done. This is one trustworthy body shop.

Ja
Review №56

Beau did a great job reassuring me that my car would be fixed on time and on budget. He followed through with his word. Thank you again!

Do
Review №57

Polite and does excellent work.

Ic
Review №58

I had a door replaced and painted. it took over a month, there was drips in the new paint, the orignal lining and weather stripping was stuck back on all torn up, now it leaks water and there was a ton of overspray left on the glass. it looks like they didnt even mask it off. real corner cutters.all of my immediate concerns were met with argumentative behavior and know-it-all-isms. know what im sayin?this was an expensive job. in the future Ill do the prep work myself and have it sprayed at maaco and save a couple thousand dollars.

ju
Review №59

Titus will has great customer service they serviced my Saturn i was hot in and accident. Way to go guys thanks

EL
Review №60

Nice place. Good prices

Sc
Review №61

Not a good place to go its a lady there named Paula she is really rude the painters did great work on my car but other than that the customer service sucks

Ra
Review №62

Had a small custom work order and did more than expected within my time frame. They really work with you

G
Review №63

Very Happy with their work

He
Review №64

I received good service here.

Re
Review №65

...... Was treated horrible ... And so was my car

Ca
Review №66

Great fix of our car

Kr
Review №67

Service is ok but they should have more snacks throughout the day

Do
Review №68

If you ever need your car worked on GO HERE

Je
Review №69

Great service.

He
Review №70

Great people who are helpful

Ms
Review №71

Good service

Gl
Review №72

Fast and friendly

Information
16 Photos
72 Comments
4.2 Rating
  • Address:2302 S 35th St, Tacoma, WA 98409, United States
  • Site:http://tituswillcollision.com/
  • Phone:+1 253-473-9140
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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