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Cole Muffler
3510 Erie Blvd E, Syracuse, NY 13214, United States
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Cole Muffler

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As
Review №1

This Mavis is one of the best. I dropped my vehicle off and gave them quite a bit of work to do. Not only were they efficient, but they were so fast. And to boot, very friendly and professional. Will definitely only be bringing my new Subaru here. They treat your vehicle with care, and it really shows. Based on my great experience, ask for Ryan.

Mi
Review №2

The team at Mavis, Ryan and Vito, quickly got my car fixed when they were SUPER BUSY and took the time to fully explain the issue and their recommendations. Fantastic service and a great team.

Mi
Review №3

I explained to the manager that my rear tire was running low and needed it checked. He told me if I wanted to leave it overnight, he would get it looked at first thing in the morning. I explained that I couldn’t because I’m leaving the country for a month and don’t want to come back to a flat tire if it’s not fixed. He said he’ll see what he can do. 5 minutes later my car was on the lift and they fixed the tire for me for free. I’ll definitely be back! This was the best experience I’ve ever had at Mavis as of yet!

mo
Review №4

Yesterday my husband took our 2010 Subaru in to have the mufflers replaced. Not only did they do the work within 2 hours they were hundreds of dollars lower than all the shops we called. Truly amazing job and the staff went above and beyond. We can’t say enough good things about them. Thanx so much- Dave and maureen

Li
Review №5

I’ve been in syracuse for 25 years and these workers continue to quality work at great prices. Weather it’s been tires or exhaust there do the job right the first time

St
Review №6

My experience at this location was great. Usually, I take my vehicle to another well known garage. However, the customer service and willingness to accommodate at this Mavis were outstanding. A+! Originally, I brought my car in to get tires on, get an alignment and an inspection. There were a few issues with my vehicle and I was informed immediately. The gentleman who helped me (Ryan) was fair, honest and helped me get a price on the repairs that was well under what I thought I would have to spend for some of the surprise issues that came up. I even got my vehicle back the same day that I brought it in. I highly recommend doing business with this place. Great staff, and great work!

Da
Review №7

Ryan is amazing!!! Been getting our cars fixed from him for years. Hes the only one we trust with any of our vehicles. He gives it to you straight, no pressure, goes the distance to look it over and make sure everything is good and safe, very reasonable, goes the extra mile, explains things that we dont understand and shows us what is wrong or what hes talking about before he does it. We have never had better service!!! When we didnt go with him we had so many problems. Stick with Ryan for amazing service and results!!!

Je
Review №8

Five Stars! I appreciate the great service and friendly atmosphere. Prices were fair. When I drove away with my new tires and inspection i smiled because I was treated well. Thanks to everyone that took care of me.

Am
Review №9

Called, made an appointment. Showed up for appointment, they said they couldn’t get me in. 1. Why did I bother to make the appointment? 2. I can understand scheduling mishaps or emergencies, so why not call me to let me know before I drove 20 minutes to my scheduled appointment? Annoyed.

Co
Review №10

This staff is top notch. I encountered a tire emergency on Friday. After speaking with Linda, the mechanics had time to squeeze me in, immediately. If time is not available at this location, there are several more nearby. I truly believe Mavis Discount Tire does everything they possibly can help their clientele. 10/10 recommend to a friend.

je
Review №11

This shop is great. Ryan is very understanding and knowledgeable. Wonderful customer service, and the work gets done quickly and perfectly. Good prices on good parts too. Highly recommend them!

Wi
Review №12

Wonderful friendly folks. They were super. Location was busy but they took care of my truck quickly. Would definitely return.

Ni
Review №13

Just wanted to make a quick review that everyone from the technicians and front desk all had amazing customer service and definitely knows how to make you feel comfortable and welcomed no matter what. If you had any worries coming here please don’t everyone is so nice and knows exactly what they’re doing! Even on a busy Monday I still didn’t sit that long and even if I did I wouldn’t mind because of how nice they were to make sure every need was met :)!Thank you to the Crew at Mavis!

Sa
Review №14

Ive never had brakes and rotors put in faster anywhere. Prices were extremely reasonable too compared to other local options. HIGHLY recommend this place for any kind of services you need on your car!

Se
Review №15

Amazing customer service, very fast and accommodating. Ryan is an amazing, personable, honest service representative wont go anywhere else to have my car serviced.

Mi
Review №16

The workers there were amazing. They gave my family a great deal and did not try to take advantage of us during these hard times. If we should ever need service again I will definitely go back there and so should you!

Ma
Review №17

My experience once again was excellent at Mavis on Erie boulevard DeWitt The girl in the front was very courteous with a good personality and the mechanic was very knowledgeable and honest with the work being done to my car and maintaining it. Once again I was confident and bringing my car to Mavis discount tire and as always the great prices! Thanks again.

Sh
Review №18

Took my car there for a flat tire to get patched and they found out it was just a loose tire valve. They then proceeded to fix the valve at no cost to me. Great service hands down!

An
Review №19

Went in for a check on my muffler to find out my muffler before a big road trip, to find out I had severe tire rot in all four tires. I was serviced by Ryan who hooked me up with a great price and deal for replacing all four tires and fixing my muffler within a day! Soon after went on my road trip and had no issues with my car and it sounded in great condition. Highly recommend with great service!

Ha
Review №20

These guys are the best! I was in a super time crunch this morning and they were able to fit me right in for amazing speedy service! They kept me updated every step of the way and we’re so nice! Definitely will be returning to them for all my vehicle services!

Al
Review №21

Just bought new tires for my jeep, cashier was pretty chill and great to talk to. Great business. Definitely recommend!

Fr
Review №22

They were able to mount tires on my rims. Unfortunately I found a few of the weights they installed on my rim. On my garage floor a few days later. I will never ever return. Going to a more reputable outfit. Who can execute such a easy task as weighing my tires with weight that actually stick to my rims.

De
Review №23

I blew out my tire almost right in front of the shop--Gentleman I spoke with was very honest, gave me info-recommended that i replace all tires but then was honest and understanding and replaced just the one tire for me. I appreciated him going through the info and helping me make an informed choice. They were also quick and had my car fixed within 3 hours. They saved the day.

Ro
Review №24

They were able to squeeze me in for a tire rotation even though they were busy. They got it done quickly. The employees went above and beyond for all of the customers that were there.

Sa
Review №25

Ryan was great. The other guys were super nice and took time to explain and be attentive. They were busy but got me in and out as fast as they could!

Ty
Review №26

Had a great experience getting a new tire on my car. Ryan was polite, attentive and very quick!! Easy in and out and honest…exactly what you want for any automotive service business! Thank you!!

Ja
Review №27

Great service! I came in and my car was pulled in, in less than 3 minutes, up and done. That’s why I’m coming back in two weeks to check out their performance tires. The main guy I talked to was awesome... Thanks guys!

Ad
Review №28

Ryan and his team were awesome. Got me in on very short notice even though place was very busy. Ryan kept all of us in waiting room updated on our vehicles and we could see the rest of his team through the glass working so hard. Very appreciative of the service and dedication in this shop!

Sh
Review №29

Fantastic customer service and product knowledge. Ryan was an exceptional employee. He communicated everything completely and in a timely manner.

Me
Review №30

Great Service from the young man Ryan and very nice lady Linda. They were able find what I need and give me a great price as well. Would definitely recommend there service to family and friends. Very professional

Bu
Review №31

I love mavis so professional. They will do anything in there power to satisfy customer needs. I will always do business all across America. Keep it going!

Ca
Review №32

5th place i stopped, the only ones in the area that would be willing to repair my tire same day.

Ga
Review №33

They were very helpful. They actually were ready to close however they waited for me to arrive. The work was done quickly and in no time

AC
Review №34

We had a Sunday flat tire emergency and needed it fixed so my son could drive back to Boston - the guys here were great - they took care of us really fast and were extremely helpful! Wonderful customer service!

My
Review №35

I needed to get my seasonal tires changed over. Nobody else was taking same day appointments. I called Mavis and they said they could get me right in. Ryan was super helpful when trying to make my appointment! The service was very quick and cheap. I would definitely recommend going here!

li
Review №36

I go to Mavis for all my car maintenance.Wonderful people.Totally satisfied with all service that they have done in the past present and the future.I recommend you tell a friend. Five stars in my book

Ty
Review №37

Great place to do business with. Ever since they changed managers and finished their renovations, would definitely recommend. Needed an a aggressive spec wheel and tire combo mounted and balanced on a set of wheels I had, I called probably 10 other places and everyone was booked for atleast 3 days, and one place turned me down due to the tire spec I needed mounted. Ryan the manager was very enthusiastic and friendly and even had one employee help me unload the 4 wheels and 4 tires out of my car.

Ja
Review №38

I have taking my car here twice and have had nothing but the best experience. Staff are very friendly. Ryann, was very helpful to me. Took my car here at 12 and was done by 2pm great service ! Thanks.

Za
Review №39

This is for the South Salina Mavis Discount TIre:My girlfriend had to wait 8 days with her car in the shop for an inspection, they lost her key. She failed the inspection but was not informed that her brake lines were blown and found out the hard way.Luckily without having a major accident. Then she brought it back to the shop and they charged her $600 to fix the brake lines only for her car to come home leaking fuel because they cut her fuel lines while installing the brake lines.Then we finally gave up and went to another shop only to find that not only had they nicked her fuel lines, the brake lines were incomplete and leaking.Now we have contacted corporate requesting a refund. Everyone we talked to assured us we would get a refund after talking to the regional manager. The regional manager refuses to issue a refund even after i brought him the broken fuel lines, showed him the leaking brake lines and incomplete front end of the brake line.The regional manager has been provided documentation from another mechanic, he even called that mechanic on the phone who confirmed exactly what I said, had me bring in to shop the broken fuel lines, which had holes in them that perfectly lined up with where they improperly installed the brake lines and it has been three weeks without receiving a refund and him still asking for more proof.

Ka
Review №40

I blew a tire but thankfully I was near the Mavis Tire store in Dewitt. They were amazingly helpful. Destry and his manager, Ryan, assessed the damages, ordered my tire replacement right away, had me in and out the next day and ready for a trip I had planned. Terrific professionalism, knowledgeable, and extremely focused on taking care of me. Highly recommend them.

Ga
Review №41

So I had to replace my donut tire for an actual tire and took it to Mavis and honestly I am very happy with their service. Both guys in the shop treated me so nice and with so much respect and they got the job done very fast:) I wish I remembered their names but 10/10 service

Ac
Review №42

Great mechanic who works with your budget and also accepts flex pay via flex tire so you can pay off your bill over time, even with subpar credit. Very fast work too, they usually fix your problem same day.

Da
Review №43

A great job putting new 20 tires on my Volvo S90. Balance and alignment were perfectly done. The car drives super smooth now. Thanks Trevor for taking such great care of my ride!

Pa
Review №44

Extremely quick turnaround on an emergency tire repair. Ryan and his crew were very professional and responsive. Would highly recommend.

Ge
Review №45

I needed 2 front tires. Ryan was very helpful, and hooked my wife up with a good set of tires at a good price. He had them mounted and ready to roll in twenty minutes. Definitely will go there from now on !! 👍👍👍👍

Lo
Review №46

Ryan was very helpful and friendly! Got my car right in and out thank you so much! I would recommend this place to to anyone that’s looking to get their car serviced!

Ma
Review №47

The best service ever. Reliable, honest and professional. Linda & Ryan were helpful in solving a problem created by another service station. I live in Newark, NY and gladly drive to Dewitt since I know they will not sell me parts I dont need or overcharge for for work done. These people are worth their weight in gold!!

Ad
Review №48

What a pleasure to find good service at an auto care center! Ryan was so helpful and easy to work with. I would recommend Mavis Dewitt to anyone in the area for sure!!!

Sa
Review №49

Very great service from Ryan and Linda. Made accommodations for my vehicle and I. Was very great on pricing, definitely would recommend there service to everyone. Very professional go see Ryan and Linda at Mavis on erie blvd

Cy
Review №50

The people at this location was very very helpful. It didn’t take them long to diagnost the problem and fix it for me at a fair price and a very timely manner. If you ever go to this location ask for Ryan, he is the best at what he does!!! He won’t over charge and he’ll make sure the problem is fixed and running great before you leave. I love this location and I will be back if and when I need anymore work done to my car:).

Ja
Review №51

I had a great experience here. I went to switch out tires and they discovered that one of my calipers had seized. Given that I was about to take the car on a long road trip I was very happy to have this brake issue fixed. Linda and Ryan were great to work with and fun to chat with while waiting for the work to finish.

P
Review №52

Brought my car in late on a Friday for inspection and front brakes and the manager couldnt of been more helpful. I wanted him to keep the car overnight and he kept it inside and had my car back to me by 10:00 AM on Saturday. Great customer service and good brake job .

as
Review №53

Ryan was absolutely amazing! He was such a great help with my experience. He was very friendly and easy to talk to made it definitely a A++ experience. I will definitely do business with them again and recommend them to everyone just because of him!!!

Ja
Review №54

Ryan and the team are very customer focused, clearly describe if something needs to be done what the choices are, then excel at getting things right. A recent example was an unplanned trip required snow tires changed to all season. They had us come right in at 6pm on a Friday night and got it done!

An
Review №55

My wife spoke with Ryan on the phone and explained I needed a set of snow tires that I had put on my vehicle. He got me in immediately and swapped out my tires for me. This is the friendliest shop I’ve ever been to and I typically go to dealerships. Linda was also very nice. She assisted me with my paperwork and ensured all of my information was correct. I’d highly recommend this shop to anyone. They’re incredibly professional.

Ma
Review №56

I am so glad I came here for my repairs!!! Quick service and the staff are very professional, courteous and really went above and beyond to keep the price down on the work I needed. I am definitely coming back !

Sh
Review №57

Love this place, first time coming here, tgot a flat tire late Saturday night, cant remember the guys name, operator 852, will update when I find out, got me right in Sunday morning because I had an event I had to be ready by 10 am, great service, fast service, and tire was mounted and balanced properly with no damage done to rim, will be getting my new set of tires from here for sure, definitely recommend!

St
Review №58

Excellent service. Best prices. Ryan at the Dewitt location was awesome and very helpful. Get over there and check them out!! He definitely receives 5 stars!!

Br
Review №59

My car was making some concerning noises so I called Mavis on Erie Blvd and spoke to Ryan. Ryan told me I could bring it in ASAP and they would take a lot at it (I wasnt told they were taking appointments into next week, so that was a win right off the bat). At first they couldnt hear the noise I had described, but they didnt give up on trying to figure it out and just send me off telling me I must have been crazy. Ryan identified what the issue was, took care of it in a timely manner and I was on my way! Overall, great experience at the Mavis Erie Blvd location with Ryan.

Au
Review №60

First time here today and Ill add my voice to all the other reviews saying the same thing. Great place, and Ryan was very transparent and helpful. I always hate having to spend money on the car, but this felt worth it.

An
Review №61

Exceptional and timely service since I called to inquire until, I picked up my keys after my car was all set. Ryan and Mr.D were both professional, friendly and efficient. Just moved to the area and any car issues etc will be done at this location because of these gentleman. customer service counts. Keep it up!!!

Ch
Review №62

Ryan met the AAA agent in the parking lot (who arrived and could not simply pump up my tire when I noticed my tire was flat as he was not prepared even though I explained the issue) and worked hard to not only pump up the donut I was riding on for less than 1/4 mile, but also give me a deal on replacing all four tires that had dry rotted and explained to me to understand how to tell when the tire had its “birth date” so I would never again have issues. He went out of his way to get everything completed in a timely fashion, treated me with respect and just solved my problem like I needed. Thanks, Ryan and all of the Mavis team in Dewitt! You guys rock!

B
Review №63

Service was excellent and the staff are all professional! Ryan was very helpful getting my tires changed and aligned in just over an hour. I would definitely come back to this location for my automobile needs

Je
Review №64

Ryan got me in and out quick. Great communication and bagged other tires for me. Definitely recommend service here.

J'
Review №65

HIGHLY RECOMMENDED!!!! I had such an amazing experience!!! Their customer service is 10/10. Ryan took care of my husband and I. Ryan and his team went above and beyond! Even when my car was all set and had new brakes, they showed me how to put air in my tires, what to look for and just gave me some general advice. I will definitely be making this my permanent automotive place. Thank you!!!

am
Review №66

Ryan was a pleasure to work with. Very patient with my questions and was honest and respectful.

Lu
Review №67

In and out for a quick tire change while every other store was going to make me wait hours. Thank you for the quick and friendly service!

Da
Review №68

Manager Ryan went above and beyond to make sure my Jeep was fixed and kept me informed of all pricing and options throughout the service. This store is now the #1 spot for my family and friends!

Em
Review №69

My car was done quick and efficiently, got an amazing deal on the tire change! Ryan was so helpful and took care of everything for me. Will definitely be returning here :)

le
Review №70

Fast friendly service. Had an inspection done and they showed me exactly what needed to be replaced in order to pass. Will definitely come back for any other auto needs.

Sa
Review №71

Great customer service! Ryan and his crew were so helpful, honest & work was done in a timely manner. Highly recommend!

Sh
Review №72

Great experience! Snow tires put on, oil change and new wipers. Got us in and out earlier than expected. Ryan and team were friendly and accommodating. Place looks great after the recent renovation. Highly recommend!

Ja
Review №73

Ryan handled my tire rotation and change from winter to summer. Always excellent and fast service. Very friendly and up front about what the customer can expect. 5 stars!

Le
Review №74

Recently, I had issues with my tire pressure lights coming on. My left front tire seemed to be losing air. I called and was told to bring it right in. There were a few people in the waiting room but they got my car in quickly and checked the tires. My left front was lower than recommended and the other 3 were higher. They removed the tire and checked for leaks, then restored all to the suggested pressure and the light went off. They told me to come back if I noticed any problem or the light came back on. They didn’t charge me a dime.

Su
Review №75

Ryan store manager was great. Appreciate his personal service. Been a long time customer. Love the new improved look and setvice.

Ra
Review №76

I was recommended by a friends father to come here and I am SO happy I did! Ryan was very thorough with explaining everything to me, and was honest about holding off on certain repairs to help me save money rather than have more work done than necessary. He was so pleasant and I will definitely be back here in the future!

Re
Review №77

Highly recommend this location. Ryan the manager was very helpful and fixed my problem in a timely manner even though it was late and they were short staffed. For problems they couldn’t fix, they pointed me in the right direction and didn’t try to rip me off. Took time to explain things and made sure I knew what was going on. Overall very knowledgeable, friendly, and helpful people. 10/10 would recommend and I will be returning here for service in the future.

An
Review №78

Great place very quick and great service. Ryan is awesome inspected and did my oil for the lowest price in town and was professional and kind! I will be returning here for all my car needs. Ask for Ryan !

Do
Review №79

Highly recommend this Mavis..Very professional Don’t keep you waiting for hours, Destry and Ryan are SUPER DOPE they told me exactly what was going on with my car and what they had to do to fix it... WELL EXPERIENCED AND KNOWLEDGEABLE... Everything was on time as they said it would..Thank you both for making me a happy customer.. Glad 🙂 to be part of the Mavis family!!!!! Keep up the great work!!

Ma
Review №80

Great pricing great timely manor in and out will always come back

Th
Review №81

They were pretty busy and still got me in and out within about an hour with only one tire tech on. Not too bad, and they say itll only be about 20 dollars to plug up my tire.

Da
Review №82

Took my Jeep in for muffler work and dealt with Ryan. He did a wonderful and amazing job of breaking everything down for as far as what was wrong and the cost of what it would all be. The most helpful person I have dealt with when having my vehicle worked on! 10/10 would recommend to any of my friends and I will be bringing my vehicle here from now on!.

Ka
Review №83

Ryan was fantastic. He not only took the extra time out of his day to locate the unique parts for the make/model of my vehicle (they were difficult to locate) but also thoroughly explained the cost and was still able to get the job done that day. Vehicle maintenance can be a little intimidating when you’re not an expert but Ryan made me feel at ease and now my car is back in great condition.

Di
Review №84

Very efficient install for exhaust work on my car. Employees very friendly and courteous. The waiting area is very clean. Store location on Erie Blvd is top notch. Thank you!!

Sc
Review №85

Ryan and his team did a great job. We have had snow tires, oil changes and brake services done there and have always been happy. Not only are they fair with their pricing but they move along. I had service on 2 cars and was out in under 2 hours.

El
Review №86

Great, speedy service. Friendly and professional staff - will be back! Thanks again!

Ma
Review №87

Today was my first time going to Mavis and I was more than satisfied with the courteous service I from this dealership. In this instance, I would rate the service to be exemplary - with a special Thank You to Destry!! The employees are prompt, friendly, interested and efficient. Every personal interaction was positive. Customer service was stellar and much appreciated.

Ly
Review №88

Ryan always goes above and beyond with us. He puts 100% in all he does with every customer. He is a great asset to this company! 10 out of 10 hands down the best employee there!

Na
Review №89

Wonderful courteous staff. Ryan is supreme at customer service! The only place ill go for my car!

Er
Review №90

Great workers !!! Friendly and hard working !! Its refreshing to see all the workers happy having a good time and working their butts off.... they were amazing I highly recommend this place and I will be back again

La
Review №91

Ryan does it again! Extremely friendly and knowledgeable and always willing to help. They are always so friendly and helpful here! Wouldn’t go anywhere else to have my oil changed or work done!

An
Review №92

100% The only place I will ever go to if I need something for my car. I have missed everyone since they were closed and I feel so much better now that they’re open and operating again! Ryan is the best, he is constantly helping me out and keeping it honest with me! 😃

Ma
Review №93

Great experience, workers are nice and they give great deals on tires and repairs! Overall I would highly recommend this place to anyone and everyone.

Ev
Review №94

It was such a pleasure to start the first week of 2021 with an oil change at Mavis in Dewitt. Ryan was so kind, polite and respectful! I will return for other services in the future. Thank you Ryan for your excellent customer service skills.Thank youEvelyn Kinsey

Ka
Review №95

Mavis in DeWitt was excellent! They got me right in and gave me a fair price.

as
Review №96

Ryan did a great job working with me and getting my car done in a timely manner 😇

Da
Review №97

Ryan and his team are always great at taking care of my car. Always fast, honest, service and they take the time to explain to me any problems. I hate getting my car worked on but they make it a decent experience, and I feel like they exceeded my expectations every time I go there. Thank you Ryan and team.

Ra
Review №98

I had a great experience taking my vehicle here for service. Ryan helped me get a new set of tires, an inspection, alignment, and an oil change for a great price. Id recommend this place to anyone looking for vehicle service! I will continue coming to Mavis on Erie!

Yo
Review №99

Excellent service. Worked around my messy schedule to do the work I needed done

Ja
Review №100

Ryan was a great guy! They got me in and out of there really fast plus we’re really nice the whole time. Definitely going here when i have problems in cuse!

Information
15 Photos
100 Comments
4.3 Rating
  • Address:3510 Erie Blvd E, Syracuse, NY 13214, United States
  • Site:https://mavistire.com/locations/syracuse-erie-blvd-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 315-446-8851
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Cash-only:Yes
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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