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Advance Auto Parts
4741 Onondaga Blvd, Syracuse, NY 13219, United States
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Advance Auto Parts
Comments
Ah
Review №1

Was ordering a part online for curbside and called the store to double check if it was the right one I needed for my car. I spoke to a guy named Kalvin. Kalvin gave me the best customer service over the phone. He was patient and gave me all the help I needed. This is exactly the customer service that should be provided unlike other auto part stores in this area. Great Job Kalvin.

Ni
Review №2

Both Cody and Dylan went above and beyond what can be expected and even hoped for!! They answered all questions and were EXTREMELY NICE!!! Even if they weren’t On my way home I’d go out of my way to come again

JA
Review №3

Price is great for certain things but they always give me discounts

rb
Review №4

Cody T has exceptional customer communication skills!

Ge
Review №5

Friendly good place to get your car parts

Sa
Review №6

I brought a charger 3 days ago but when I got home I decided I didn’t need it. When I took it back the lady was looking at it then she went to another guy and asked him something, so I said is there a problem she said she was checking to see if it was open, you can clearly see that it was not open. I don’t understand when you buy something they don’t give you a hard time but when you trying to return something they try to give you the third degree. I’m being nice by writing this review. The trashy woman lucky I didn’t call CORPORATE. I WAS IN THE STORE ON AUG.31 AT 2:30 pm.

So
Review №7

Always really nice and fast.

Ha
Review №8

Very good Service great people working for all your needs!!!

Mi
Review №9

Usually knowledgeable staff. Would have given 5 stars but I called and asked for a filter which they said they had available and would set aside for me. I arrived 30 minutes later to purchase only to be informed that the computer said its in stock but they couldnt find it. Wish they would have called me and informed me that they couldnt find it. I dont blame the employee for the mishap. Would suggest in the future that if the computer says only a few available having the employee confirm before having a customer drive there.

Ja
Review №10

Great customer service and anything you want, you can get it here or they can order it for you.

Kh
Review №11

The staff were very helpful and cooperative in helping me solve my issues.

We
Review №12

Very helpful courteous and friendly service spent a good chunk of their time trying to help me get the right things for what I needed

Ch
Review №13

Nice staff

Wo
Review №14

They have good sevice,fair prices and lots of parts in stock

Je
Review №15

Great place to get quality parts at a reasonable price from parts professionals that actually know what you need.

Ta
Review №16

Great experience the guys there went above and beyond. Very satisfied with their customer service.

Ma
Review №17

When do I have to have glass cleaner for your vehicle its okay good place to go

Sw
Review №18

They dont help you put anything on your car at all. Feel that its not far are right to the woman are men that dont no how to put anything on something simple. Like a light are windshield wrapers. They need to bring back helping do that again

ja
Review №19

These guys are very friendly and super helpful! I appreciate them ♥️

Wa
Review №20

Very handy place for my car

Ta
Review №21

I went there to get antifreeze, and oil. One of the workers that assist me opened up the hood of my car checking to see what kind of antifreeze I need. He did not close the hood of my car properly . I left there and got on the highway,and my whole hood flew clean off!! almost hitting the car behind me.I almost died,and,people could have died,I called spoke with the manager and he didnt even care!! horrible experience I will never go back there!!!! PLEASE PEOPLE!! IF THEY OPEN YOUR HOOD,PLEASE PLEASE MAKE SURE THEY CLOSE IT CORRECTLY BEFORE YOU TAKE OFF,I LITERALLY ALMOST DIED TODAY!

Ro
Review №22

One of the best places Ive got good quality service buying parts from and theyre very helpful very considerate of others that its out there trying to get their parts matter of fact my thing and I love the place there is no other place like it

Kr
Review №23

The workers there are friendly, they will literally help you go find what youre looking for rather than just tell you what isle. They also help you put on windshield wipers, put in oil, and help you figure out what you need. Thats my new go to spot cause the other place on Salina just tells you what isle.

Ta
Review №24

Came in tonight 1/20/20 to buy a new battery.Was told At 6 pm that it was too late for them to install a battery, despite being open until 9 pm.

Mi
Review №25

I can find what Im looking for and most employees are helpful when I encounter an issue

Zi
Review №26

The staff were very friendly and helpful

An
Review №27

They run out of all the car care stuff

Te
Review №28

Very helpful and knowledgeable of the auto parts they sell. They are courteous as well.

Sm
Review №29

Great store very knowledgeable staff I was back 2 or 3 times and Terry was awesome and helping us out find him what we needed

Se
Review №30

Love the deals here. Just not good customer service.

An
Review №31

Understaffed but who was there was very nice

Sa
Review №32

I went to Advance Auto Monday and the guy with the nappy hair on his face(beard) on the second register act like it was such a problem to help me so I walked out but I had one more question so the hispanic guy helped me with my questions. I just have to say you dont need people working for you who act like they dont want to help a female. I would like to say thank you to the other guy (hispanic) and keep doing a good job.

ab
Review №33

Nice place 👌

Mi
Review №34

Great staff, always helpful.

Li
Review №35

Very helpful and knowledgeable, great help with the customer satisfaction

Le
Review №36

Great store i go there always.

Mi
Review №37

Always willing to help you out

Ta
Review №38

Customer service is terrible. Only one person actually works. Be prepared to wait along time to get what you need.

Ca
Review №39

Really knowledgeable and helpful staff.

Tw
Review №40

Knowledgeable staff

Er
Review №41

Very disrespectful and not a welcoming environment. One employee was rude and not helpful

La
Review №42

This is my favorite store so far..

Mi
Review №43

Man was knowledgeable and nice.

Th
Review №44

Very helpful depends on the store

An
Review №45

Fast prompt knowledge

Ma
Review №46

Very helpful staffs

Jo
Review №47

Helped me get just what I was looking for, and didnt try to sell me on things I didnt need.

St
Review №48

Quick to answer your question

Di
Review №49

Great car parts

Ri
Review №50

Wait was way too long. Only 1 person working.

ci
Review №51

Good service

Mi
Review №52

Exelent great people

Ba
Review №53

This place is never well-stocked, well-serviced, or well-priced when I am there.

Re
Review №54

Food place for all your needed car parts

Na
Review №55

Very friendly and helpful

Je
Review №56

Great auto parts !!

Ke
Review №57

Great prices on parts

Ma
Review №58

Out of stock common brake fittings

do
Review №59

Great place

Da
Review №60

Always has what I need in stock

RI
Review №61

PERFECT

Me
Review №62

Very Helpful

Bi
Review №63

Great service

DI
Review №64

Everything you need

Je
Review №65

Nice

Th
Review №66

Depends on what store

Ve
Review №67

Cars

Ma
Review №68

Super good kind people 😊

Gr
Review №69

Excellent to buy

Ei
Review №70

All parts for cars

Information
12 Photos
70 Comments
4.2 Rating
  • Address:4741 Onondaga Blvd, Syracuse, NY 13219, United States
  • Site:https://stores.advanceautoparts.com/ny/syracuse/4741-onondaga-blvd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 315-422-5371
Categories
  • Auto parts store
Working hours
  • Monday:8AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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