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Tr
Review №1

J&L saved the day for me! Shifter bushings went out on my VW Beetle 2002. Stranded on the highway! Once I was able to get the car to J&L they diagnosed the issue, got the parts and repaired the vehicle immediately. I would recommend this shop to anyone in the area. I am from NC and found them via the Google Reviews. Thanks Goodness for that. John and his team were superb!

To
Review №2

Excellent service, every time. They know what they’re doing, they’ll get it right, and they warranty their work.John is awesome and he’s got a good right-hand-man in Tim.

sp
Review №3

10/10👏I brought in my 99 civic sedan.Everything was straight forward.The price on the phone didnt change.Waiting room was cozy.Face masks were available upon request.Work was quick and done before expected.Helpfull advice by professionals.Respect to everyone working here youre doing the work others wont for a price that doesnt break the bank.I will be coming back!!!

Ma
Review №4

Whelp, I was told, just now on the phone, this isnt the shop for you.Thanks. I appreciate your help.

em
Review №5

Came by with one car I was about to buy, and they looked at it for ten minutes before calling me back and telling me not to buy the car, when I came in to pay them for looking at it they refused my money due to how little they had to do. They took me through the multiple things they found right away, and explained the issues before I left. Also, they warned me that the car’s fuel economy after recent updates had changed since I made a comment on why I was so interested in a TDI Passat. Overall great guys that I’ve decided I will be coming back to.

Cr
Review №6

J&L has taken care of me and my family since we moved to the area 16 years ago. He has gone out of his way to make sure that his work was performed with the greatest of care and professionalism, and I have always felt I got more than I paid for.

To
Review №7

John is incredibly fair and honest. My only gripe is I feel like I have to follow up with them for results, rather than them calling me to let me know things are ready, etc. But Ill still be going back whenever I need to.

j
Review №8

Honest, fast and skilled.

Jo
Review №9

These guys are the most honest and knowledgeable mechanics I’ve ever been to. I brought my car in for a pre-purchase inspection and was blown away by the level of detail they gave me. I will return to these guys for all of my automotive needs. Thanks again for a wonderful experience!

Ad
Review №10

These guys are always honest, up front about expectations, and reasonably priced. Ive never had issues with any work theyve done for me. Their quality (both labor and parts) is excellent. I highly recommend these guys.

Da
Review №11

Ive taken a 30th edition VW GLI and a 2001 Honda Accord to J&L. They do exceptional work and are very knowledgeable. They fixed damage caused by a repair shop in Gainesville, GA. Its worth the drive!

Tr
Review №12

Very trustworthy and thorough, 100% recommend without hesitation.

Ju
Review №13

These guys are trustworthy and fair in their prices. Would you believe it was my former favorite mechanics advice to go to J&L because often times he was too busy to get to mine! Ive been going to them now for 6-7 years and can safely say they are the mechanics you want to work on your vehicle. They will not do unnecessary work, but when it is needed, you can count on it being done well.

Go
Review №14

Went in for a Service this morning and my experience was amazing. Price was also really good and the entire staff was pretty awesome. Can confidently say theyve got a Client. My cars home

Ju
Review №15

I love J & L Automotive! I am from Orlando, FL and I wait to get my car serviced when I visit my in-laws in Duluth, GA. That’s how much I trust them. They have the two most important traits when it comes to looking for an automotive repair shop, honesty and very reasonable prices. John knows everything there is to know about repairing vehicles and only repairs what is needed. He is friendly and down to earth. Look no further then J & L Automotive Repair services for your auto needs.

Br
Review №16

My experience was excellent. Tim and John both were very helpful concerning my current repairs as well as how to avoid repairs on a vehicle in the future. They are trustworthy, honest, and helpful. John even discouraged some repairs and noted them as helpful, but not necessary, costing him quite a few hundred dollars. Most mechanics would have deemed them necessary and taken the money. This is a great place and one I will continue to use.

Ca
Review №17

I have entrusted my cars and trucks to J & L for over 25 years. John has been like family, keeping many of our old clunkers on the road much longer than you would expect. At present, we own 01 and 07 high mileage Toyota Highlanders, and John and Tim keep them running like new. They are trustworthy, and their prices are more than fair. I drive past at least 15 auto repair shops on my way to J & L. They are absolutely the best in the business.

Ch
Review №18

John and Tim, from J & L Automotive Repairs & Service, Inc., were referred to us by our closest friends and I can see why. John and his team are extremely professional, they shoot you straight, they do exceptional work with top notch parts, they guarantee their work and they do it all for a fair and reasonable price. We have five kids, four of whom are driving and given our experience, we will be sending all our automotive repair needs/business to the team at J & L.

R
Review №19

This is the place to take your automobile to for needed repairs. The guys here are professional, courteous and just plain nice. And most importantly their prices are very reasonable.

Te
Review №20

Great service and very knowledgeable staff. Always a pleasure to deal with them.

RA
Review №21

My experience with J&L Automotive was extremely positive. The shop was recommended by a co-worker who stated that this was a shop run by someone honest that would provide good quality work on my vehicle. His word was true, as we received great service at a price that was more than fair. I also felt like my business was valued. J&L has earned my business!

Jo
Review №22

So I had a squeaking noise coming from the rear of my car. So I took it to a chain shop to get the oil changed and inspect the noise. They told me I needed 2 new shocks AND 2 new tires. Total $1k. Something didnt feel right, so I took it to John with the quote the chain gave me. He immediately said they were about $300 high. He then put my car on the rack and showed me my tires. They were fine. Not even near the wear bar. He inspected my shocks and they were fine. The noise was because the cold weather made the rubber harder thus making noise when I go over bumps.My cost went from $1k to $600 to $0 because of John and his shop. He could have said I needed work and made a quick few hundred dollars but he didnt. He was honest and fair.Guess where Im taking my car, my wifes car, and my kids cars for the foreseeable future?You want an honest mechanic with good prices? Go see John at J & L.

Ry
Review №23

These guys know what they are doing and will tell it to you straight. Ive had lots of work done here and they dont drag there feet or sell me work that does not need doing. If i ever have any issues with my vehicle i will be taking it here. They are not the cheapest mechanic out there but that is because they are doing it right. I also love the owners two dogs he keeps with him, they are well behaved and are friendly.

Ja
Review №24

Always a great experience. Very fair and trustworthy. I have brought my vehicles here several times and if there isnt a problem they havent charged me. John is a great guy and will do whatever is needed to help you out. Also, they give discounts to teachers!

Sa
Review №25

This is my second time there and these guys are just awesome. If you have a European car and dont want to pay dealership prices, but still want the best service, go to these guys. I recently had my BMW Z4 serviced there at less than half what the dealership wanted. They go above and beyond to make sure youre satisfied. HIGHLY recommend them over the dealership.

Mi
Review №26

I am a repeat customer and will continue to be. John and his staff have always gone the extra mile to ensure that we get what we need taken care of. If there is a way to solve an issue without just replacing everything, they will find it. Excellent business.

Ma
Review №27

This is the best vehicle repair shop, we have been using them for years, since last century. This shop was the go to repair shop for all Gwinnett Police officers for their family and personal vehicles, it still is for military and veterans. They can always be trusted to be honest about your car or any car you might want to purchase. I personally have found them to be infallible. Youll regret going anywhere else. They have a convenient drop off policy where you can leave your vehicle the night before and usually it is ready by COB the next day or earlier.

La
Review №28

My wife usually took our Yukon XL to a Chevy dealer for service and their prices are ridiculous and the service is not that good. Not even a greeting when you pull in. A good friend recommended J & L Automotive to us and we are so glad they did. They are not only very friendly, the prices are very reasonable and the service is first class. One day turn-a-round on our vehicle and a price much less than the dealers. Ill be recommending them to all my friends.

Pa
Review №29

Weve had four cars serviced by J&L over the past five or more years. Im always appreciative of their depth of knowledge and ability to diagnose complex issues. More than that they are great people to work with and they will go way out of their way to help when they can. I highly recommend John and Tim and all the folks at J&L. They are great mechanics and great people.

To
Review №30

I was in town visiting family and the car had been giving my a bit of trouble on the way down. My sister strongly encouraged me to take it to these folks who checked it out, let me know what was wrong (rotors) and said they could fix it for me or Id be fine to drive home. All for no charge. I ended up driving back home on them, but that level of honesty is awesome and Id gladly take my car here for service and encourage you to do the same.

Wa
Review №31

The entire experience was good, I would recommend J&L without hesitation. We have been there twice and both times the diagnosis and repairs were done perfectly. On the first visit the problem was so small that no charge was made, what a pleasant surprise. The next visit was a more substantial repair at a reasonable price.

Le
Review №32

I have been taking my older bmw here for over 6 years. They are honest and always take time to talk to me about the repairs and options. I highly recommend them to anyone for their car repairs.

Da
Review №33

We are very particular about who works on our vehicles, and when we moved into the area, we set about finding a shop we could trust. J&L fit the bill. At the time, we had a 17 year old vehicle that we wouldnt leave with just anyone. The guys at J&L took great care of it, and continue to take care of our remaining cars. We trust them without hesitation!

Ed
Review №34

These guys were awesome. They truly care about their customers. Fixed problems i didnt even know my car had. It runs better than ever.

Ke
Review №35

Had a rattling under my car and I was sure it was something expensive and was fearing the worst. With no appointment went up there and in less than twenty minutes, they lifted my car and showed me that it was only heat shield that had gotten loose. He used a drill to bolt it back to the car and didn’t charge me a dime. John was super extremely nice and attentive. He really cares about his customers and getting the best for them. I wouldn’t recommend you go ANYWHERE else. OORAH!

Mi
Review №36

John is a honest and straight shooter.Hell do whats right and not cut corners.

An
Review №37

The staff at J & L Auto were great. They were very honest. My husband has an older BMW that wouldnt start. I called to see if we could have it towed there and they said no problem and were able to look at it and give us an estimate fairly quickly. They did repairs to get it going and were reasonably priced. When we came to pick it up they even changed my taillight on the spot at no charge!

Ro
Review №38

I have been using J&L for years and they are the most honest and caring automotive shop I have ever dealt with. The staff is courteous, knowledgeable and they go out of their way to help you. I would not take my cars any place else.

Ge
Review №39

This place has always been fair in price and able to fix my car quickly. I have used them for 2-3 years now... about once a year for something that breaks on my car. Each and every time I think they do a great job.

fl
Review №40

John and his staff provide great, HONEST service at a very reasonable price! I make the drive all the way from Peachtree City (over an hour away) because J&L provides such great service! Bringing my car to them is worth the effort for the quality of service and peace of mind I have knowing I am not getting ripped off!

Ir
Review №41

I was recently doing a search on the web when I came across J & L Automotive where I have been taking my vehicle for 12 years. I have had nothing but stellar service and have saved quite a bit by doing the recommended maintenance on my vehicle. I took my vehicle there after the dealership told me I needed a whole new transmission. John Buonamia the owner explained that the make of my vehicle (Chrysler) typically had some transmission issues. He researched somethings and told me to go back to the dealership with his list because they were covered under warranty and if I felt comfortable to come back and he would take care of the rest. HE DID! I did not need a new transmission and I am still driving the same vehicle! My Children and Grandchildren go there exclusively also. It is a pleasant place to go they even let you in their shop to show you things. I have never heard anything negative from my family or some ladies in my bridge club that are also customers and believe me I would have! Would not trust anybody else to work on my vehicle!!!!

Jo
Review №42

This is the best auto repair shop in the area. John and his crew are honest, fair and stand by their diagnosis and work. If you need any diagnosis or work, you need to go to J&L.

Re
Review №43

Started looking for an alternative to the dealer when audi said I needed motor mounts at 55k miles. (Its a diesel so audi still does some work covered by the warranty).Knew they were a good shop when they have 2 adopted german Shepherds 💜They first served my vw when my ac line started leaking in my vehicle, it just needed to be blown out. Fantastic service!And now we take our audi here to have them do rear brakes because audi wanted $1500 for front and rear brakes. Only the rear needed replaced. They did it for 1/4 of what audi quoted.

Ma
Review №44

I usually take my cars to the dealership, but thought I would try out this shop based on the reviews. They call themselves the dealership alternative. The brake light in wifes car would come on from time to time for few days, so she took it in for a diagnostics to determine what the issue may be. Instead of completing a full diagnostics by doing an ABS diagnostics, checking pads, rotors, etc., they just topped off the brake fluids with a high priced oil change and said all was fine. Additionally, they lost or broke 3 out of 4 wheel locks and damaged the wheel locks. I was really hoping this could be the go to shop for all my cars, but this place is no different from a typical repair shop that lacks integrity.

Wa
Review №45

Weve been using J & L for 8 years now. I trust John and the guys completely with our vehicles. He has never tried to do anything unethical, and actually tells me if something can wait or if it needs immediate attention. His business has my highest recommendation.

Ke
Review №46

If theres a better shop, I havent found it. These guys can be trusted, are fair and honest. Use these guys. You wont be sorry!

mi
Review №47

I found the shop to be excellent. I brought in a mini and they were upfront about the cost, showed me the removed parts, super friendly and down to earth plus the car is running literally better than it has since we bought it.

Ty
Review №48

Excellent service, Ive only used their shop to service both my BMW and E-350, and wouldnt trust another shop for either vehicle. If youre looking for an alternative, give them a shot!

Sc
Review №49

J&L has earned a customer for life, simply by being honest. Its something you dont often find these days, especially in dealing with auto repairs. After being charged $280 to diagnose the issues, which I had already explained, I received an estimate from my local Infiniti car dealerships service department(located in Gwinnett), to the tune of $2650. Long story short, John and his crew fixed my car, in one morning, for less than the dealerships diagnostic fees! Look, I hope I never have to spend $2650 to fix my car, but if that day ever comes, Ive already decided that I will be paying J&L to do the work. If you are searching for an HONEST shop, please do yourself a favor and look no further. Thank you, John!

Ta
Review №50

Thanks TIM and the other guys for the good customer service. If you have a vintage car you can take it to these guys!

jo
Review №51

J&L IS THE MOST RELIABLE & TRUSTWORTHY AUTO REPAIR & SERVICE ORGANIZATION WE HAVE USED, FOR MORE THAN 15 YEARS. JUST GIVE THEM A HINT AS TO THE PROBLEM, IF NECESSARY, THEN LEAVE IT. REPAIRS WILL BE PREFORMED IN A PROFESSIONAL MANNER AND COSTS REASONABLE.

Sh
Review №52

Best and trusted repair shop in GA jhon is a very kind and a nice man and if he can help he will i will recommend any one to go to this place when ever your car gives you hard time and they will get it taken cared asap

An
Review №53

Honest repair shop that wont try to sell you repairs that you dont need. They even qualify repairs that you need as critical or you can get by with for a little longer if you need to spread out the expense. Nice guys all around with a nice shop!

Ch
Review №54

I have to support what the others have wrote so far. Ive been a few times. Great service, honest. Went to a dealership with an oil leak and they told me I had to replace my oil pump. Went here and turns out it was just some leaks that costed me a few hundred instead of over a thousand per Honda. You can never know who you can trust these days, but I get a trusting vibe from these guys. I would definitely recommend them.

Wi
Review №55

They fixed the problems that the last mechanic messed up all with my transmission while being super friendly and informative. Great people and Tim fixed my car right up for me!

Li
Review №56

We have been using these guys for about 8 years. These guys are very honest and up front with all their customers. As long as they are around we will never use any one else.We came across them after Gwinnett Place Honda tried to pull us in on two different occasions with very expensive repairs that were not needed. We first came to J & L for a second opinion. That was the best decision in our car care needs. John and Gino know there stuff. I recommend them to everyone I know.

Mi
Review №57

THIS is the place,for your BABY.😋GREAT FOLKS,LONG HOMETOWN History.even the mechanics,are clean and respectful.Family car to classics,saved me $$$.

Bo
Review №58

This auto repair shop is the BEST.Very knowledgeable and competitive prices.

Ja
Review №59

I figured it was time to go back in and review again.3/2021My daughter had come home from college saying she needed an oil change and will wait until she comes home because of the trust J&L has built with our family.We have used them for over 10 years and continue to refer family and friends.It is rare to find a local business that treats you fairly and always goes above and beyond. btw my daughter did not need an oil change no charge to look at the car. I know thats what everyone should expect but understand at this business that is what you get great service!John and Tim are the best out there. Extremely fair in their prices and great service. If you are looking for a great place where you can actually trust that the work will be done right the 1st time, you do not have to look any further.They also have been a great supporter of the gwinnett school cluster.Support the businesses that support the community.McGarvey

Qu
Review №60

Ive been a customer at J&L Auto for over 10 years. They have been servicing my Mercedes C55 AMG for the past 4 years. I have always received excellent care and service, and never overcharged.

do
Review №61

Quality and professional car service, been coming here for years. John and Tim always give me the most honest suggestions and solutions.

Th
Review №62

HONEST!!!!!! This is THE place to bring your vehicles old OR new and I speak from experience. When it comes to vehicle repairs or maintenance, their knowledge and expertise is top notch. I highly recommend J and L for anyone in need of auto repairs/service/maintenance. Thank you J and L for taking great care of our vehicles and for being the MOST HONEST Mechanic in town!Update/ October 4th, 2018 : Our windshield wipers were not working properly. We had dropped it off after getting it looked at and told him to do go ahead and replace the switch which he said was the initial problem--he told us the cost and we told him to go ahead and replace the switch so the wipers would work. He got in there and said it doesnt need a switch--he just needed to clean it out and it works. He told me husband he couldnt charge us for that. 😳 Do you know how many car dealerships would have done that in our town?!?! Not one. There would have been some cost associated--and anyone who owns a vehicle knows that. John charged us $0.00 John is the MOST HONEST mechanic---and he has proven this to us over AND over again which is why we only bring our vehicles to him!Oil changes---we have learned to take our car to J and L for oil changes! The inexpensive drive in places once told us we needed a bunch of work and John told us what they wanted to charge us for something that had already been done!!! How did he know? He looks up the cars history! He saved us a bunch of money!!!!ONLY take your car to John for an oil change!!!! We have learned from experience!!!

Lo
Review №63

Excellent equipment, superb technicians, and fair business practices. Since I am a retired technician, myself. I can really get behind a business like this.

Je
Review №64

My only interaction was with the gentleman at the front desk, but he was polite and explained in detail what was wrong with my driver side door as well as what could be done about it. The estimate he gave me was right around what I paid. Next time my car needs service, Ill be taking it here.

Ju
Review №65

Exceptional place. Honest and fair. GREAT people, too :)

Do
Review №66

Had issues with the service provided at first but these guys reached out to me and were very honest and did everything to resolve my issues. Greatly appreciated.

Ch
Review №67

Always forthright and honest. Theyre great!

To
Review №68

John runs the best service center in Suwanee...

Sc
Review №69

Just moved to the area--cant say enough good things about these guys at J&L Automotive. They were a blessing to work with!

Ve
Review №70

Best Ive ever dealt with.

Pe
Review №71

The number 1 auto repair shop in the country

Sh
Review №72

Had my brakes changed all within an hour. Great service.

Er
Review №73

Only the best mechanics, excellent service.

so
Review №74

Great auto repair shop

Jo
Review №75

Honest and trustworthy mechanics.

JT
Review №76

These guys are fair and honest

Ow
Review №77

Honest and knowledgeable

sk
Review №78

Like home.