The store is beautiful and the sales reps are the nicest!! Monica and Kathy are incredible to work with! Super sweet and patient:) they help me with whatever I need and are always so professional. I love shopping in the moncler outlet! It’s worth stopping by trust me.

Saw some comments about customer service here so I just wanted to share my experience here today. Cathy was really great to work with and was more than adequate in helping me find something I like. She brought out the entire store from the back by the end of my trip. In my experience I would definitely recommend the store.

Moncler has grown to be one of my favorite clothing stores...love their coats, jackets and tee shirts...

Second time visiting the store was a very disappointing experience. sales associates didn’t assist while I was shopping. I was alone this time and I suppose the previous SA thought I wasn’t going to buy anything, she didn’t even acknowledge me even while I looked at her while holding a garment. Luckily a sales associate came from the back 30 minutes into my shopping who helped me.

Come in this store all the time. Today they only let two people at a time shop. One client advisor (Monica) was folding clothes while 5 customers stood outside in a line. Horrible customer service

Staff was not that helpful as they should be, but I’ll blame it on COVID I guess

Very poor service!!! Both saleswomen a very rude !! My wife and I always bought in thousands dollars in your store ! And expected a better service! I wanted to buy a green hat and scarf, I just asked to hold it for 30 minutes. She rudely refused! Then when I came back they closed at 6 but everything is working in the the whole mall! I asked to sell it to me, she showed a gesture that I would clean up .... Awful service !!!! Never come back !!!

6/3 6pm security guard is rude nasty disgusting looking thing

The worst company anybody could work for they treat the employees with no respect for the hard work they Contribute to the company. Always an excuse not to give their employees a raise or their hard-working bonus goal.They teach us to lie to customers, the manager has barely any knowledge of the products, sometimes based on her attitude it shows that she doesn’t wanna be at work. Attention everybody!! these jackets only have a cool logo the fill power is not enough to protect you for cold-weather‘s that is the truth. The quality of the jackets are poorly made and the sizes run very small. think wisely before you invest your hard-working money on a product that is not worth it.

Terrible customer service !!

Terrible customer service

Amazing winter gear

Wow. they have such a terrible customer service. I have called over 10 times but mail box is full and someone picked up after about 7 calls but they hang off on me three times straight and now they are not responding. If you dont know how to answer dont work for company. All your dudys making the clmpany look bad. I wonder why this location has so many one star.

The manager at this store is very unprofessional. His attitude towards clients is disgusting, and he believes that the outlet store shouldn’t be as professional and high standard as a regular one.

Terrible customer service!!!!

Good discounts

Excellent items at a good price

I love all your clothes .... they are my favorites

Face but l better