Great service. They had the products I was looking for at an acceptable price.
Best hardware store Ive ever visited!
Great place to shop hardware and hunting needs
Fantastic Family of Simpsons 👍🏾🤗Come check us out 🤟🙏🖖🥂
Its always a pleasure to shop there. They treat everyone like family.
The staff doesnt like african-americans in this store.I have noticed that from day one I entered the store.I caught several staff staring at me.As soon as you get to looking around the staff starts to talking in the microphone ear head sets.They want to get you out quickly.Excuse me do you need help. This store doesnt want you in there long!!!They want to get you in and out as quickly as possible and get your money.All the caucasian people can walk around as they please without nobody bothering them.Nobody can tell me different.This has happened several times.God is not sleep he sees all and knows all.What he give you he can take it away.
Tried to get in contact with the store multiple times, but their number doesn’t work. Every time I try to call, it says “user busy” and starts beeping. If you could update the number to a current working one that’d be much appreciated.
Great customer service. Needs always met...
Simpsons is always a good store. Have never had a problem there
Great service here. I had a couple shirts that were Christmas gifts and were the wrong size. Everyone was so nice, they helped me exchange them.
The first place I go for all my home, gardening, and sporting needs. The staff is super friendly, knowledgeable and the prices are great!
The staff is very friendly very helpful I found what I was looking for plus some
It is a heavenly oasis, the Garden, mirage-like. But it is not a figment of imagination, it is amazing. I could live there and never get enough, never be able to see everything that they have to offer. If you choose not to venture into this divine establishment, tisk, tisk, tisk...
This place takes most of my money every paycheck. Good staff and selection of most things you are looking for in terms of sporting goods and hardware. Their prices are generally better than other places.
Simpsons is a very good hardware store plus they carry a lot of other types of merchandise.
Very helpful and friendly staff. Small town hardware store feel!
It was a good experience but the prices are higher compared to big box stores. We need to support our local economy though.
Super nice folks!! The only place to take your key fob for battery replacement or replacing the fob. Those guys are great!!
Staff is extremely helpful, store is always well organized & clean! It is always a pleasure shopping here!
Ive had a really great experience from this store from the hand full of times Ive been there in the past couple of months. I just moved to Sumter from Charleston and this has been my go to store. Ive bought a Shtil pressure washer and gardening products from them and they were friendly and fast. I went in yesterday to buy a firearm, but they didnt have what I wanted. That was to be expected because of the high demand for firearms these days. The customer service in the firearm department was really helpful and gave me other options not related to their business. That has also been the case for their gardening department when I was looking for a rotortiller. Their honesty and good intentions has only wanted me to be a life long customer. It is much appreciated.
Great help.Empolyes ran all over the place to help my wife and I.
Always good service. Nice friendly people and they will make sure that someone has asked if you needed help.
This place is cool you got sporting good tools, hardware and more. Its a really neat place with alot under one roof.
Best store ever. Always there for me. Love you guys.
The staff is always friendly and very helpful with getting you what you need in a timely fashion
Simpsons is always extremely helpful when I go there. I always try to shop there first to support my local community. Their staff is knowledgeable about the products they sell. Great people.
Great customer service today from David in the paint department! He helped me find the right size canvas tarp for recovering a sofa. Im happy to spend my money locally and receive great service!
Dont know about the rest of the store, but this is specific to the hunting and gun section of the store. The workers are very nonchalant and do not care. If youre brand new to firearms, best you stay away from here. If youre a veteran and you know what you want, you should be fine. Not asking to be treated up to and pampered, but at least get on an eye to eye level with the customer. You will be talked down to and get an sarcastic attitude.
Great store. Great service. This place is a Sumter staple.
Paid over$160 for a pair of boots. Turned out to be too big. Woman at the front said I couldnt exchange them because I put them on. How else are you supposed to see if something fits. None of the Simpsons will be getting anymore of my money. Will never shop at any of them again.
Super friendly staff
Awesome. This is what every Ace Hardware should strive to be. Great selection awesome people friendly and very knowledgeable. Well worth the 50 minute drive. I will be back again.
The staff here is amazing. Ive never been in a place with such nice, helpful and courteous associates. They also have most everything youd need from a traditional hardware store and tons more. Great place.
My wife and I were in Sumter this weekend. We saw the store and went in. Well I had never been there before so I’m checking everything out. While walking down one of the isles I turned around to see if I missed anything and there was a young girl with a walk-in talkie on her side stopped in the isle looking at me. When she noticed that I saw her she bolted off. So I’m thinking to myself “ do I look like a thief or what? “. As I continue I notice that on every isle there she was. I felt very uncomfortable so i decided to leave. As I was exiting the store she was at detectors at the door waving something in front of them to make sure they worked. She stood there as I walked by. I made it a point to look her in the eye as I walked out but she gave me no eye contact. When my wife got out to the car she said she had the same experience. I don’t know if we will ever go back.
Great people that treat you like family as you walk in the door and couldn’t be more helpful. Also this is a locally owned business that truly cares about the community. Be sure to check them out!
We stop by here every summer on our way to the beach. We find everything we need at a fair price and every time we are in, we are never disappointed. Always have helpful employees working to get us on our way quickly!!
Amazing store! This is no boring hardware store. Selection galore and most of all, impeccable service! We were very politely greeted (not hounded) three (3) separate times as we changed departments in the store and the employees were very knowledgeable and friendly. Its a pleasure to shop here! Great sale, by the way!
We had Simpson Hardware &Sports in Manning called Simpson Hardware on West mark in Sumter about some bags forour sealer machine (for freezing food). They had them and said they would hold some for us, which they did. We have been looking for over a month and halfThank you so much.
Always the best customer service and very professional. Chip is awesome in outdoor products!!!
Excellent service and great selection
Hard to beat Simpsons; great product, service staff is always nice and knowledgeable, plus its a hometown business.
Great place to shop for women and men.
I can never seen to leave here empty handed
Everyone is very helpful and friendly at this hardware store
I always enjoy shopping with Simpsons. They have everything you need from clothing to hardware to sporting goods. Their staff is always very know and friendly. If one staff member cant answer your questions, they know someone who can. No need to shop at big box stores, we can keep our dollars local, get great customer service, and have competitive prices.
Excellent. Fixed the way it was ordered.
The people there are awesome good customer service unlike Lowes and home Depot moving all my business to Simpson Ace hardware Lowes and home Depot are TERRIBLE
Best locally owned store in Sumter SC. I always stop by here when I am in town. Great hardware selection and a staff well versed in their products. Great fishing department as well.
Just had my first visit and what a great hardware and more store. Lots of extremely helpful and really nice employees. Would highly recommend
Great store, super friendly and helpful employees, they have everything you need.
Great locally owned business.... friendly, helpful staff. Can find a lot more than just hardware such as clothing, shoes, firearms; hunting and fishing supplies
Always has what Im looking for and the staff is very helpful. Little expensive but they always have it..
Love this place
The Wesmark store has a great selection of items.The facility is definitely kept clean and up to date. The shelves are usually neat and stocked. If something is out of stock, a staff member will help you acquire it.The only reason for four stars is, because the items seem to be pricey. Ive compared prices in various stores and online, and in this store they seem to run a touch high. If you are not in immediate need of something, Id check online first.
This place is awesome! They have so much inventory and variety its difficult to see it all. I had some pool cleaning questions and I got all the answers and then some to finally get my pool looking clear! Thanks!!
This place has everything. Even a corner just for the wives. Me? I ignore that for the rest of the store. Great selection. I find things i didnt even know I needed.
Always find what I am looking for when I visit. Customer service is always helpful. They always have good sales and their men and womens night out events are always fun. Thankful to have them in Sumter.
Very nice and very well stocked Ace Hardware store. Clean and family friendly. Great location if just occasionally very busy. As s good store should be!
Great hometown hardware store. Excellent selection and staff!!!
Went in to get some clothes while my boyfriend was deciding which hunting stand to buy and I could immediately tell the employees were watching me (Probably because I have quite a few tattoos) Couldn’t walk 5 feet without someone asking me if I needed help finding something, but I noticed they were checking me out like I was shop lifting. I could feel their eyes burning holes into my back the whole time and it made me so uncomfortable that I walked out and went to my truck.
Friendly staff, clean store
Great selection but gun counter service was not a great interaction.
Always friendly service. Love shopping at Simpsons during the holidays! Lots of good deals and always stocked on the popular items.
First things first, some shady parking slots, good to have when traveling /shopping having the dogs with. The store is clean, helpful staff, but a little overstuffed. Narrow aisles are then the result. Pricing above average. Clearance isnt very attractive. Made in China everything its to expensive.
Great place to browse, especially during the holidays. Great place for your hunting and shooting needs. Staff is especially courteous and helpful, like a chic-fil-a that sells guns!
Always willing to help. I appreciate the great customer service that I get when going there. One of the best places to shop in Sumter.
Great employees
Great service, they always have someone there to assist you and you dont have to hunt for anyone.
I love Simpsons. Its not just a hardware store. They have a great boutique area, cute womens clothing, great shoes, and items for the whole family. They also do free gift wrapping! If youre looking for a wick gift this is the place!
One of my favorite stores. Staff are always friendly and very helpful. Usually find what you need there.
The deals/sales/specials are great, otherwise, a majority of items are a bit overpriced. The staff is helpful and friendly, the store is always neatly kept, and the seasonal displays are done with very nice effort. Good variety and selection of items, just a little pricey on average.
When in with a pocket full of cash to update my wardrobe. After filling my shopping cart with roughly $400.00 worth of clothing I decided to check out some new boots seeing how good the clothing selection was. Several workers walked by me purposely avoiding me. Since you have to ask them to bring you your size. I waited over 10 mins trying to get one of 5 employees just standing around to help I simply gave up and had to walk out with no purchase at all. Its sad that they dont want my money. Hopefully Ill find a good clothing store that does. Total waste of 2 hrs of my time. Maybe these places should have to start compensating the consumer for their wasted time! Worst customer service I have ever encountered and Ive been to some pretty horrible places
Always stocked and very helpful
Very trendy on all their clothing and gift items. Huge supply of hunting, fishing, camo, sporting goods, all kinds of shoes, and garden area. Its a must see. Great selection of Gamecock and Tiger merchandise also.
Best store in town! So much more than hardware. They have sporting goods, kitchen and clothing boutique, free gift wrapping, shoes, clothes...
Store is dog-friendly and its one of Abbys favorite places to socialize and get a complimentary dog treat or three. Ive been a customer there for over 25 years and I am generally very pleased with the level of service and variety of merchandise.
Too many things to chose from such a wide selection!!! Very very very helpful staff. Im quite satisfied w/ my visit today (2 days before Christmas) lol.....
Not your normal Ace Hardware, more like a Dicks Sporting Goods plus Foot Locker plus Silver Paper plus Lowes. Great place to shop for everyone with great service. Even have a guys night and ladies night with discounts for both once a year.
Selection was very good however a associate in the garden section decided it was a good idea to follow us around and tell my wife that things were breakable because we have children. We were looking at the green egg grills when the said associate decided to tell my wife that they are breakable because my son was looking at one of the grills. TLDR rude associate ruined first experience with store dont think we will be going back.
My family has been shopping with Simpsons for more than 25 years and have always found great prices with friendly smiles!
Great help with garden tools
Polite, eager to help, clean store
It was great! If you need assistance on the outdoor side. Go see Scott, Scott is extremely helpful and knowledgeable. Thanks Scott!!
I love me some Simpsons, floor support is excellent, great attitude and knowledgeable.
Took back a gift I had received for Christmas. They were awesome.Made another purchase while I was there.
Expensive, but the service is worth it. Cool little joint with a little bit of everything. Roll Tide!
Friendly knowledgeable staff. Lots of variety and quality products. Big store with small town feel. I go here first and this is usually the only place I need to go
They have everything here!! Camping gear, guns, ammo, clothes, grills, boots, shoes, outdoor equipment etc!!! Good prices and great staff!
Good bunch of folks. Very helpful. Fairly good inventory. Good quality merchandise.
There are a lot things to like about this place, but I want to focus on one in particular. The shoe department has morphed into a speciality running shoe destination. The staff has excellent knowledge and worked with me to get me into the right pair of running shoes. Each runner has different needs and they understand that. The selection is the best in Sumter. The even have the full line of Hokas.
They are stocked for the season ❤
Customer service is excellent in every department. Employees are friendly & knowledgeable & willing to answer questions. I love that I can shop for home repairs, gifts, sporting goods & garden all in one spot.
The people in the garden section were very helpful. The customer service desk didnt make me feel welcome but I have learned to overlook folks.
Great store... Im from Florida, enjoyed it, nice variety and friendly staff..
Always helpful employees and very nice
Everyone that works there is very helpful & polite. Great sales